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Brown & Wood Buick GMC Cadillac Mazda
Nov 14, 2019
Service Business Development Representative Greenville, NC Featured
Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.     Qualifications: Answering both inbound and internal phone calls Handle roughly 100 plus calls daily Communicate professionally with customers and fellow employees Requirements: Direct customer phone communication experience a must Must have the ability to work a varying Monday-Saturday schedule; Successful telephone communication skills Outstanding written communication Microsoft Office and online computer skills Ability to perform multiple tasks Outgoing personality and motivation is a must Experience in a call center or the automotive industry is a plus;   Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.  Please contact:  jstein@brownandwoodauto.com and forward resume.  
Brown & Wood Buick GMC Cadillac Mazda Greenville, NC Full-Time
Smithfield Foods
Nov 11, 2019
Maintenance Technician - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Maintenance Team.   Maintenance technicians repair and troubleshoot food processing equipment to include: stuffers, vacuum pumps, mixers, grinders, packaging machinery, conveyors, hydraulic units, multivacs, and ovens.  All of this equipment helps deliver Good Food, Responsibly to America’s dinner table.  Maintenance team members at Smithfield do hard and physically demanding work that requires strong mechanic, electrial, and/or electronic aptitude - and Military veterans are a proven fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans .   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions .   A minimum of two (2) years of military service, active duty or reserve. High School diploma or GED Experience in the maintenance field; preferred. Ability to weld stainless steel and other related metals. Knowledge of electrical circuits and troubleshooting, preferred. Prior experience reading schematics and hydraulic drawings, preferred. Good written and verbal communication skills. Bilingual, preferred. May be required to work long hours and weekends. Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10456/job
Smithfield Foods Tar Heel, NC Full-Time
Smithfield Foods
Nov 11, 2019
Material Handler - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Warehouse and Distribution Team. Material handlers operate the handling equipment and the warehouse management system to receive products, build pallets, and replenish stock that helps deliver Good Food, Responsibly to America’s dinner table.  Material Handlers have a keen eye for safety, attention to detail, and a strong understanding of logistics and supply principles, making military veterans a great fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans . To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions . High school diploma or or general education degree (GED) required. A minimum of two (2) years of military service, active duty or reserve. Previous experience in a warehouse or with heavy lifting preferred Ability to lift up to 60 pounds continually during shift Ability to consistently meet minimum production standards and company service levels Must obtain proper powered industrial truck certifications during initial training phase Ability to understand and follow both written and verbal instructions Ability to operate pallet jack and other required materials handling equipment (MHE) Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10457/job
Smithfield Foods Tar Heel, NC Full-Time
Allied Universal Security
Dec 05, 2019
Healthcare Account Manager
The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account.  Meet or exceed financial & operational goals; provide quality customer service.   Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.  Provides after-hour emergency response as required. Must have Healthcare Management experience Essential Functions Supervise the day to day security operations of an assigned client site Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support Ensure the client site is provided with high quality security services to protect people and property Build, improve and maintain effective relationships with both client and employees Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service Additional Responsibilities Ensure all required reporting and contract compliance requirements are met. Assure regular communication of issues or program with Client Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Client or District Manager. Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates. Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.) Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site. Meet all contractual scheduled hours with a minimum of unbilled overtime. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards. Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists. Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.  Ensure complete customer satisfaction. Valid guard card/license, as required in the state for which you are applying. Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management. Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal. Qualifications Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, facilities management, military or law enforcement experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Ability to develop and grow customer relationships. Experience in hiring, developing, motivating and retaining quality staff. Outstanding interpersonal and communications skills required. Ability to work in a team-oriented management environment with the ability to work independently. Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Previous payroll, billing and scheduling experience preferred. Ability to work in a team-oriented management environment while having an entrepreneurial attitude. Key Competencies:  Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. EOE/Minorities/Females/Vet/Disability   Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce.  Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws.  We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.
Allied Universal Security Jacksonville, NC, USA
Professional Diversity Network
Dec 05, 2019
Quality Practice Advisor - Greensboro, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Greensboro, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Greensboro, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Quality Practice Advisor - Greenville, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Greenville, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Greenville, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Quality Practice Advisor - Lumberton, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Lumberton, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Lumberton, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
QI Project Manager-Practice Transformation
WellCare Health Plans Supports the development and implementation of quality improvement interventions and audits and assists in resolving deficiencies that impact plan compliance to regulatory and accreditation standards. Drives key quality improvement projects requiring the ability to work effectively in a matrix environment in order to receive needed data that reflects the overall health of the plan. Department: Health Services Location: Raleigh, NC Reports To: State President Essential Functions: Establishes and/or revises existing WellCare policies and procedures necessary for successful implementation of the Quality Improvement (QI) Program. Pursues methods to ensure receipt of relevant data, as required for accurate trending of various QI work plan metrics. Analyzes key plan metrics, such as top diagnoses, clinical procedures, and operational performance, to enable the development of sound and valid recommendations regarding and prioritization of clinical and service improvement initiatives. Works with QI Director to convene various QI committees and work groups, set agenda to drive desired meeting outcomes (based on contract and accreditation requirements), and ensure proper recording of committee activities. Acts as knowledge expert for continuous quality improvement activities, educating staff of other functional areas regarding the QI process and accreditation requirements. Performs various quality department functions and processes, such as quality of care complaint/adverse event review and assessment of medical record review results and recommend actions to address any identified improvement opportunities. Manages and monitors clinical quality studies to include receipt and analysis of trended data, assessment of national benchmarks as available, development of improvement recommendations (to include ROI and best practice interventions as appropriate), presentation to senior leadership, implementation of plan, and evaluation for desired result. Recommends strategies to improve member compliance to QI program activities, addressing methods to change knowledge, attitudes and behaviors, such as handbook content, newsletter articles, member outreach interventions, and member focus groups. Recommends methods to improve network provider compliance to health plan QI Program policies and procedures, including profiles/scorecards and efforts to increase provider compliance to practice guidelines, such as through medical record review. Fields annual member and provider satisfaction surveys, working with vendor to clarify results and present findings and recommendations to senior leadership. Assists with efforts to secure successful NCQA accreditation. Performs activities to comply with annual HEDIS data collection and analysis, preparing recommendations to increase rates as appropriate. Participate in site visit preparation and execution by various regulatory and accreditation agencies (DCH, DHR, CMS, EQRO). Monitors and tracks all state and federal quality improvement and reporting requirements. Supports efforts to submit monthly, quarterly, semi-annual, and annual regulatory required performance reports. Assists in developing short range plans for overall area activities. Develops and oversees the implementation of programs and strategies . Acts in liaison capacity with other areas and business units. Makes recommendations on matters of policy in area of expertise. Performs other duties as assigned. Additional Responsibilities: If engaged with a specialized program or special population: Acts as an advocate for the specialized populations. Supports the development and implementation of quality improvement initiatives within the specialized program or special population. Recommends strategies to improve specialized population's compliance to QI program activities. Performs activities to comply with annual HEDIS data collection and analysis, preparing recommendations to increase rates as appropriate for their specialized population. Candidate Education: Required A Bachelor's Degree in nursing or a related health field or equivalent years of related experience. Required A Master's Degree in a related field may be considered in lieu of experience Candidate Experience: Required 4 years of experience in a health care delivery organization, such as a managed care organization or a hospital environment Required 3 years of experience in QI, performing a wide range of functions with strong focus on data analysis and initiation of improvement initiatives that resulted in desired outcome Required 3 years of experience in process improvement and project management Required 2 years of experience in If supporting specialized population(s) or program(s), experience in one of the following areas is required: Behavioral Health, Long-term Care and /or Home and Community Based Services, Pregnant Women or Pediatrics. Required Other Knowledge of Medicaid and/or Medicare programs Candidate Skills: Intermediate Demonstrated organizational skills Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to multi-task Intermediate Other Knowledgeable of current trends in quality improvement in managed health care Intermediate Other Knowledgeable of DCH, DHR and CMS regulatory requirements Intermediate Other Knowledgeable of JCAHO, NCQA, HEDIS and CAHPS requirements Intermediate Other Ability and confidence to make decisions based on scope of the job Intermediate Other Ability to work on multiple projects and tasks on a daily basis, remaining calm under pressure Intermediate Other Ability to be flexible in the face of changing priorities Intermediate Other Ability to work effectively across departmental lines Licenses and Certifications: A license in one of the following is required: Preferred Licensed Registered Nurse (RN) Preferred Six Sigma Certification Preferred Lean Certification Preferred Cerified Professionals in Healthcare Quality (CPHQ) Required Other Appropriate state licensure Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Visio Required Intermediate Microsoft PowerPoint Required Intermediate Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Concord, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Elkin, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Sunset Beach, NC 28468, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Concord, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Hendersonville, NC, USA Full-Time
Wells Fargo
Dec 05, 2019
Project Coordinator 2 / EPMS Team
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we have one goal: to satisfy our customers' financial needs and help them achieve their dreams. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Enterprise Compromised Data (ECD) team is responsible for leading the assessment, investigation, and mitigation of compromised data incidents across the Wells Fargo enterprise, including ensuring data breach notifications to government regulators and individuals are handled appropriately. As a team member within the Enterprise Compromised Data team, you will lead and manage activities for strategizing, planning and executing a variety of strategic initiatives, quality assurance activities and reporting for the Enterprise Compromised Data program. This position will report directly to the Enterprise Compromised Data Business Initiatives Manager. Enterprise Project Management Solutions (EPMS) is part of the larger Enterprise Portfolio Development (EPD) office within Enterprise Finance which partners across the company to ensure strategic alignment between business objectives and projects executed as well as to provide governance for the enterprise portfolio of projects in terms of delivery, culture, risk management, effectiveness and efficiency of project management resources. EPMS is a growing team of project management professionals serving as an internal resource pool for both cross-enterprise initiatives and under-served areas of the company who do not otherwise have access to project management capabilities within their own groups. This team will support a broad range of initiatives, serving businesses throughout the Wells Fargo enterprise, and as such offers the opportunity to build a diverse set of project experiences and perspective. Key Job Responsibilities: • Managing and coordinating activities and resources in a project life-cycle (initiation planning, executing/controlling, and closing) in support of large-scale projects that impact multiple departments, systems and/or workflows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. • Maintains project documentation (e.g., meeting minutes, issues log, change control log, etc.) and ensures posting of documentation to project s approved document repository and web site if applicable. • Managing the support and provision of project tools and equipment, updating the project sites and performs updates to project management system of record. • Produces status reporting, including milestone summary, key issues, risks, benefits, and summary of costs incurred. • Reviews project activities for compliance with procedures and standards including performing centralized project set up and/or maintenance for all projects and programs in corporate risk. Responsible for additional project coordination duties which include: • Coordinating and scheduling meetings • Acting as a point of contact for communicating project information and updates • Helping to identify project/production issues and escalates to avoid project delays • Schedules problem reviews and follows up on assigned actions • Assists the Project Manager with entering financial forecasts to establish baseline financials • Aids in tracking, updating and reporting on financials • Assisting in completion of the risk analysis, implementation readiness and maintaining the project schedule • May assist the Project Manager in any of the project functions at the direction of the Project Manager or Program Manager. Required Qualifications 2+ years of project support experience, implementation experience or a combination of both; or 1+ year of experience within Digital banking demonstrated through work, military or education Desired Qualifications Knowledge and understanding of project and process management Knowledge and understanding of project management methodologies: creation of business cases, project initiation, development of comprehensive business requirements, and identification of project interdependencies Project Management Institute Certification (PMI) Ability to track large volumes of activities across multiple projects and groups Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Ability to organize and manage multiple priorities Strong attention to detail and accuracy skills Strong organizational, multi-tasking, and prioritizing skills Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives Ability to influence and collaborate at all internal organizational levels Excellent verbal, written, and interpersonal communication skills Ability to interact with integrity and a high level of professionalism with all levels of team members and management Ability to interact with all levels of an organization Customer service focus with the ability to listen to customer needs and recommend solutions Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment Other Desired Qualifications • Knowledge and understanding of Wells Fargo businesses • Experience with large-scale project transformation initiatives • Strong understanding of core enterprise functions and capabilities • Experience supporting non-technical business projects • Business requirement analysis experience in working with multiple stakeholders to understand current and target state processes, including facilitation and development of business requirements • Ability to present and discuss information in a manner that persuades, educates, and enhances understanding at all levels • Leads by example with high energy, transparency, relationship management, and influencing skills • Comfort with ambiguity and an orientation towards change • Strong analytical and critical thinking skills, combined with strategic business focus and vision Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Charlotte, NC, USA Full-Time
Wells Fargo
Dec 05, 2019
Project Manager 2
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses. Wholesale Portfolio Delivery (WPD) is aligned to Wholesale and reports dotted line into the newly formed Enterprise Portfolio Delivery (EPD) to enhance the ownership, organizational structure, standardization, and oversight of project management functions across the company. The WPD is a team of seasoned strategy and program professionals who are aligned to support Wholesale through Portfolio Management, Program Delivery, and Project Management. Through governance and prioritization, the WPD enables project investment decisions to be aligned to business goals and strategic priorities. Program and Project Delivery allows us to successfully execute against these priorities by advocating for our business partners while effectively collaborating with partners in technology, risk, finance, legal, operations and product. This candidate will report into the Corporate Trust Portfolio Leader (part of the Wells Fargo Commercial Capital and Commercial Real Estate Delivery team) and will be responsible for leading complex, cross-functional projects and programs. They will manage all activities in the project life-cycle (initiation, planning, executing, and control/close), and must be adept at leading and driving discovery and business cases. This team member will interact with senior leadership and major stakeholders to establish strategic plans and objectives for programs/ projects. The right candidate must possess excellent organizational change and communication skills, be able to influence partners across business lines and functional areas, and have experience providing exceptional presentations during regular updates to executive management and other stakeholders. A key success factor for this role is the ability to distill and present complex concepts in a simplified manner which includes the development and delivery of presentations, status reports, and other project communication materials. This role is responsible for end-to-end program/ project management and must demonstrate ownership of the entire process from beginning to end. They must also ensure that program/project-related risks are managed according to the Project Management Policy. The Project Manager will: •Manage projects or a group of projects to obtain benefits and controls; develop and revise project plans, budgets, and status. •Lead project teams and manage all activities in a project life-cycle (initiation, planning, executing/controlling, and closing) possibly across one or more lines of business and carrying a substantial impact to the relevant businesses. •Consult with business partners to clarify and define project requirements and business cases. •Develop and revise complex project plans and budgets, work with users to understand complex problems, focus on bringing issues to resolution, and escalate as necessary to meet time-lines, while adjusting for shifting priorities. •Create and deliver effective presentations to senior management on project goals and plans, including status reports. •Develop and implement program and project level processes, procedures, and performance metrics. •Interact with senior leadership and major stakeholders to establish project plans and objectives. •Ensure implementation of project and program metrics/KPIs and other business governance artifacts. •Ensure successful completion of applicable work stream tasks. •Partner with technical team as necessary. •Provide business support per the direction of the project sponsor and executive stakeholders. •Deliver status reporting documentation and routines to business stakeholders, steering committee executives, and Wells Fargo's project/program methodology. •Ensure a successful transition to Business as Usual at project's completion. ***Job posting may be removed earlier than stated close date due to volume of applicants. Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates. If you plan to be away the office, update to include your personal email to ensure you do not miss communication through the selection process. Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Required Qualifications 6+ years of experience in one or a combination of the following: project management, project delivery, project methodologies, digital product/program management, strategic planning or implementation Desired Qualifications Corporate trust experience Wholesale banking experience Ability to deliver multiple concurrent projects or large scale individual projects Ability to interact with all levels of an organization Ability to manage complex projects in a large enterprise environment Ability to manage large-scale initiatives including stakeholders across business and technical teams Ability to track project financials Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills Highly refined and professional verbal and written communications Knowledge and understanding of audit, regulatory compliance, or risk management Knowledge and understanding of project management methodologies: creation of business cases, project initiation, development of comprehensive business requirements, and identification of project interdependencies Knowledge and understanding of project management principles: tracking deliverables and coordinating tasks and activities : deliverables Knowledge and understanding of Enterprise Project Methodology (EPM) Strong organizational, multi-tasking, and prioritizing skills Project Management Institute Certification (PMI) Experience with Microsoft Lync, Skype for Business or Cisco collaboration technologies Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Charlotte, NC, USA Full-Time
Wells Fargo
Dec 05, 2019
Project Manager 2
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses. Wholesale Portfolio Delivery (WPD) is aligned to Wholesale and reports dotted line into the newly formed Enterprise Portfolio Delivery (EPD) to enhance the ownership, organizational structure, standardization, and oversight of project management functions across the company. The WPD is a team of seasoned strategy and program professionals who are aligned to support Wholesale through Portfolio Management, Program Delivery, and Project Management. Through governance and prioritization, the WPD enables project investment decisions to be aligned to business goals and strategic priorities. Program and Project Delivery allows us to successfully execute against these priorities by advocating for our business partners while effectively collaborating with partners in technology, risk, finance, legal, operations and product. This candidate will report into the Corporate Trust Portfolio Leader (part of the Wells Fargo Commercial Capital and Commercial Real Estate Delivery team) and will be responsible for leading complex, cross-functional projects and programs. They will manage all activities in the project life-cycle (initiation, planning, executing, and control/close), and must be adept at leading and driving discovery and business cases. This team member will interact with senior leadership and major stakeholders to establish strategic plans and objectives for programs/ projects. The right candidate must possess excellent organizational change and communication skills, be able to influence partners across business lines and functional areas, and have experience providing exceptional presentations during regular updates to executive management and other stakeholders. A key success factor for this role is the ability to distill and present complex concepts in a simplified manner which includes the development and delivery of presentations, status reports, and other project communication materials. This role is responsible for end-to-end program/ project management and must demonstrate ownership of the entire process from beginning to end. They must also ensure that program/project-related risks are managed according to the Project Management Policy. The Project Manager will: •Manage projects or a group of projects to obtain benefits and controls; develop and revise project plans, budgets, and status. •Lead project teams and manage all activities in a project life-cycle (initiation, planning, executing/controlling, and closing) possibly across one or more lines of business and carrying a substantial impact to the relevant businesses. •Consult with business partners to clarify and define project requirements and business cases. •Develop and revise complex project plans and budgets, work with users to understand complex problems, focus on bringing issues to resolution, and escalate as necessary to meet time-lines, while adjusting for shifting priorities. •Create and deliver effective presentations to senior management on project goals and plans, including status reports. •Develop and implement program and project level processes, procedures, and performance metrics. •Interact with senior leadership and major stakeholders to establish project plans and objectives. •Ensure implementation of project and program metrics/KPIs and other business governance artifacts. •Ensure successful completion of applicable work stream tasks. •Partner with technical team as necessary. •Provide business support per the direction of the project sponsor and executive stakeholders. •Deliver status reporting documentation and routines to business stakeholders, steering committee executives, and Wells Fargo's project/program methodology. •Ensure a successful transition to Business as Usual at project's completion. ***Job posting may be removed earlier than stated close date due to volume of applicants. Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates. If you plan to be away the office, update to include your personal email to ensure you do not miss communication through the selection process. Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Required Qualifications 6+ years of experience in one or a combination of the following: project management, project delivery, project methodologies, digital product/program management, strategic planning or implementation Desired Qualifications Corporate trust experience Wholesale banking experience Ability to deliver multiple concurrent projects or large scale individual projects Ability to interact with all levels of an organization Ability to manage complex projects in a large enterprise environment Ability to manage large-scale initiatives including stakeholders across business and technical teams Ability to track project financials Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills Highly refined and professional verbal and written communications Knowledge and understanding of audit, regulatory compliance, or risk management Knowledge and understanding of project management methodologies: creation of business cases, project initiation, development of comprehensive business requirements, and identification of project interdependencies Knowledge and understanding of project management principles: tracking deliverables and coordinating tasks and activities : deliverables Knowledge and understanding of Enterprise Project Methodology (EPM) Strong organizational, multi-tasking, and prioritizing skills Project Management Institute Certification (PMI) Experience with Microsoft Lync, Skype for Business or Cisco collaboration technologies Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Raleigh, NC, USA Full-Time
Smithfield Foods
Dec 05, 2019
Farm Sow & Finishing Trainee/Laborer Wallace, Rose Hill, Warsaw, Faison North Carolina areas
Position: Herdsperson 1, 2, 3, 4 and Herdsperson Trainee (ON THE JOB TRAINING) Job Code: HRDTH Reports to: Sow Farm Manager Location: Farms in Wallace, Willard, Warsaw, Faison, Rose Hill, Magnolia INFO: *FULL-TIME * DAY SHIFT * Eligible for benefits after 90 days* Summary: Assists other Herd Technicians in routine animal care and general farm tasks to ensure the welfare/well-being of the animals. Tasks include farm sanitation, animal removal, and animal movement. Employee may operate mowers, tractors, trucks, bus, and other farm equipment as directed. May be in training for advanced Herd Technician designation. The Herdsperson position will also provide for the care of all animals at the designated work site, particularly their health, growth, and breeding. Essential Job Responsibilities: • Follow the safety requirements of the Injury Prevention System (IPS). • Learn, understand, and implement all policies and procedures that relate to Bio-security. • Abide by all company policies, procedures and guidelines as directed by farm leadership. • Flexibility with a willingness to change plans according to the direction of farm leadership. • Work as a team player by accomplishing daily department work requirements and farm goals. • Assist in moving animals and maintaining efficient animal flows. • Sanitize and wash multiple areas on the farm using high pressure equipment. • Feed, water, vaccinate, and perform general animal husbandry tasks including basic veterinary procedures. • Process piglets, which includes: Injecting medications, castrating, docking tails, and ear notching. • Maintain accurate production information and update all department records as required. • Treat sick animals with a variety of pharmaceuticals by injection, oral application, and/or other methods as required. • Follow the Standard Operation Procedures, Production Manuals, or Appropriate Training Guides as required. • Assist with facility and equipment maintenance. • Assist with maintaining barn, office cleanliness, and laundry duties. • Follow the Company’s animal welfare policies and procedures including: providing a physical environment that meets the animal’s needs, providing access to adequate water and high quality feed, providing humane treatment of the animals, providing identification and appropriate treatment of animals in need of health care and following the guidelines for euthanasia. • Responsible for being in compliance with all environmental laws and procedures. • Report all environmental issues immediately to their supervisor. • Read and understand the company’s emergency notification process and how it applies to their specific worksite.
Smithfield Foods Rose Hill, NC 28458, USA
Smithfield Foods
Dec 05, 2019
Maintenance Technician I-Distribution Center
The Battery Technician is responsible for maintaining and changing the batteries used in warehouse equipment.
Smithfield Foods Tar Heel, NC 28392, USA
Smithfield Foods
Dec 05, 2019
Quality Assurance Supervisor
Are you an ambitious, compliance-focused Food Safety/Quality Assurance professional that excels in highspeed work environments; evaluating processes, and identifying opportunities to mitigate deficiencies? Then join Smithfield Foods, a $15 billion global food company and the world's largest pork processor and hog producer! For more information, visit  www.smithfieldfoods.com , and connect with us on  Facebook ,  Twitter ,  LinkedIn , and  Instagram .   As part of our FS/QA team, you would conduct routine sanitation checks, ensuring that HACCP, USDA regula tions  and Smithfield Quality policies and programs are strictly enforced. Providing technical expertise, develop corrective actions, and coaching plant employees when needed. You will be responsible for ensuring that we are able to deliver safe quality Smithfield products, or any of our product brands to customers and consumers.   Responsibilities include providing direct supervision of shift QA staff and inspection duties encompassing all SPC and QA Technician responsibilities and knowledge. Oversees daily training and project objectives, as instructed by the QA Manager, including all product, QMS and SPC inspections. Provides solid leadership within the Plant QA department to achieve the company, plant, and department goals, through various management, evaluation and improvement strategies, aimed at improving overall quality and profitability. Masters and applies all QA policies and procedures in daily interactions with plant production and quality employees. Supervises quality programs and demostrates technical expertise, including training, assessing performance and making program and process improvements. Assumes QA Manager duties, when needed.
Smithfield Foods Tar Heel, NC 28392, USA

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