546 jobs found

Aetna Description: This role is work at home with local travel needed for meetings and audits. Directs and manages workflows for continuous quality improvement through measurement, analysis, training, and consulting 66540 Fundamental Components: -Accountable for team objectives and scorecard measures, including the allocation of resources to meet volume and performance standards including Key Performance Metrics (KPM's) and Service Level Agreements, etc. -Assesses individual and team performance on a regular basis and provides candid and timely feedback regarding developmental and training needs; includes completion of monthly and annual scorecards -Develops, trains, motivates, evaluates and coaches staff on work processes and procedures ensuring individual performance standards are met. -Is available to staff to answer questions and give ongoing feedback -Attracts, selects, and retains high caliber, diverse talent able to successfully achieve or exceed business goals. -Builds a cohesive team that works well together -Effectively applies and enforces Aetna HR polices and practices, i.e., FML/EML, Attendance, Code of Conduct, Disciplinary Guidelines -Utilizes available incentive programs to reward, recognize and celebrate team and individual successes Ensures compliance with policies, workflows, and procedures -Cultivates and manages relationships with various external entities, e.g. vendors, customers, and consultants -Develops and maintains strong collaborative relationships with all business partners to maintain excellent lines of communication and share resources and best practices to meet common goals -Acts as liaison between staff and cross functional teams, including management, business partners, plan sponsors, etc., communicating quality results, trends, ideas, and solutions -Manages and/or participates in selected projects and organizational initiatives -Works with cross functional groups to manage complex issues related to claim or call quality -May facilitate quality management team sessions to develop and implement quality processes, programs and initiatives -Proactively analyzes data, identifies trends and issues. -Recognizes and acts on the needs to improve the development and delivery of products and services. -Clearly identifies what must be accomplished for successful completion of business objectives -Coordinates team workloads and priorities -May participate and represent department in internal and external audits and investigations -May provide Leadership/Coaching/Mentoring; may be a mentor to others. -Share business knowledge and coordinate the training and guidance of less experienced staff members -May facilitate quality management team sessions to develop processes and/or resolve issues Background Experience: -Must have an active, unencumbered AZ Registered Nurse license. -2+ years Behavioral Health experience is required -5+ years of clinical experience required -Prior supervisor experience is preferred -Prior quality management experience preferred -Demonstrated ability to plan, organize, and execute day to day workflow. -Demonstrated ability in working cooperatively with co-workers and across departments. Additional Job Information: -Must have an active, unencumbered AZ Registered Nurse license. -5+ years of clinical experience required -Prior quality management experience required -Prior supervisor experience is preferred -Demonstrated ability to plan, organize, and execute day to day workflow -Demonstrated ability in working cooperatively with co-workers and across departments Required Skills: General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Turning Data into Information Desired Skills: Leadership - Creating Accountability, Leadership - Driving a Culture of Compliance, Leadership - Engaging and Developing People Education: Nursing - Registered Nurse (RN) Potential Telework Position: Yes Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Aetna Description: This is a telework role with potential for occasional travel around the Phoenix area to provider offices. Utilizes clinical skills to coordinate, document and communicate an investigation of quality of care concerns related to physical and/or behavioral health. Will participate in interdepartmental meetings related to quality along all lines of business. 66539 Fundamental Components: - Reviews documentation and evaluates potential quality of care issues based on clinical policies and benefit determinations. - Considers all documented system information as well as any additional records/data presented to develop a determination or recommendation. - Data gathering requires navigation through multiple system applications. - Staff may be required to contact the providers of record, vendors, or internal Aetna departments to obtain additional information. - Evaluates documentation/information to determine compliance with clinical policy, regulatory and accreditation guidelines. - Accurately applies review requirements to assure case is reviewed by a practitioner with clinical expertise for the issue at hand. - Commands a comprehensive knowledge of complex delegation arrangements, contracts (member and provider), clinical criteria, benefit plan structure, regulatory requirements, company policy and other processes which are required to support the review of the clinical documentation/information. - Pro-actively and consistently applies the regulatory and accreditation standards to assure that activities are reviewed and processed within guidelines. - Condenses complex information into a clear and precise clinical picture while working independently. - Reports audit or clinical findings to appropriate staff or others in order to ensure appropriate outcome and/or follow-up for improvement as indicated. Background Experience: - Registered Nurse (RN) with current unrestricted state licensure required - 3+ years of clinical experience required - Managed Care experience preferred - Behavioral Health experience preferred Additional Job Information: Typical office working environment with productivity and quality expectationsWork requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environmentPosition requires proficiency with computer skills which includes navigating multiple systems and keyboardingEffective communication skills, both verbal and written. Required Skills: General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Turning Data into Information Desired Skills: General Business - Maximizing Work Practices, Service - Handling Service Challenges, Service - Providing Solutions to Constituent Needs Education: Nursing - Registered Nurse Potential Telework Position: Yes Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Hopebridge, LLC Description: Provide 1:1 ABA therapy to children under the clinical direction of a BCBA. The ABA Therapist will be responsible for skill-acquisition and behavior-reduction plans developed by the BCBA to deliver quality therapeutic services to each child. Responsibilities: Complete daily acquisition skills, maintenance, and mastered skills as directed by BCBA Collect accurate data on a daily basis Complete all data sheets, programming sheets, and progress notes daily Follow behavior plan, individualized treatment plan, and reinforcement schedule as prescribed Implement appropriate teaching strategies and behavior modification approaches Complete all programing requests from BCBAs and Program Coordinators in a timely manner Maintain organization of patient binder and ensure proper storage of binder at the end of each day. Maintain cleanliness of center and ensure it looks presentable at all times Adhere to policies and procedures of Hopebridge Assist in providing a safe environment for all patients and staff Assist with problem solving to improve efficiency and morale within the clinic Portray a positive attitude and maintain a customer and co-worker satisfaction level that limits adverse situations or complaints Promote Hopebridge philosophies, generating team spirit and creating and maintaining and environment that fosters staff satisfaction, maximizes productivity and profitability Attend weekly meetings and training as requested Pass the RBT competency and written exam after RBT training is complete Competencies: Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure Attitude Toward Others - maintaining a positive, open, and objective attitude toward others Commitment to the Job - motivation from within oneself to stay focused and committed to a task Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit. Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance Handling Stress - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace . Requirements: Disclaimer The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employees realm of responsibility. Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws. Must be at least 18 years of age Possess a minimum of a high school diploma Must be able to obtain and maintain a CPR certification Successful completion and maintenance of Safety Care Training Preferred Skills: Bachelors degree in related field is highly preferred (ABA, Behavioral Health, Education, Occupational Therapy, Psychology, Speech Language Pathology, etc.) Must possess excellent communication skills both written and oral Prior positive interactions and experience with the pediatric population Physical Demands: Must have full physical dexterity/agility or be able to independently position self and perform all movements required (bending, kneeling, computer typing, standing, fetching documents from file cabinets). Must have sufficient corrected or uncorrected vision to carry out all duties and responsibilities. Need to be able to lift and carry pediatric population (weight ranging from 5 to 50 lbs.) Reasonable accommodations can be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. Work Environment: Multidisciplinary clinic that uses collaborative approach Inside office workplace where patients meet with therapists Comfortable environment for children and parents

Hopebridge, LLC Description: Provide 1:1 ABA therapy to children under the clinical direction of a BCBA. The ABA Therapist will be responsible for skill-acquisition and behavior-reduction plans developed by the BCBA to deliver quality therapeutic services to each child. Responsibilities: Complete daily acquisition skills, maintenance, and mastered skills as directed by BCBA Collect accurate data on a daily basis Complete all data sheets, programming sheets, and progress notes daily Follow behavior plan, individualized treatment plan, and reinforcement schedule as prescribed Implement appropriate teaching strategies and behavior modification approaches Complete all programing requests from BCBAs and Program Coordinators in a timely manner Maintain organization of patient binder and ensure proper storage of binder at the end of each day. Maintain cleanliness of center and ensure it looks presentable at all times Adhere to policies and procedures of Hopebridge Assist in providing a safe environment for all patients and staff Assist with problem solving to improve efficiency and morale within the clinic Portray a positive attitude and maintain a customer and co-worker satisfaction level that limits adverse situations or complaints Promote Hopebridge philosophies, generating team spirit and creating and maintaining and environment that fosters staff satisfaction, maximizes productivity and profitability Attend weekly meetings and training as requested Pass the RBT competency and written exam after RBT training is complete Competencies: Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure Attitude Toward Others - maintaining a positive, open, and objective attitude toward others Commitment to the Job - motivation from within oneself to stay focused and committed to a task Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit. Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance Handling Stress - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace . Requirements: Disclaimer The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employees realm of responsibility. Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws. Must be at least 18 years of age Possess a minimum of a high school diploma Must be able to obtain and maintain a CPR certification Successful completion and maintenance of Safety Care Training Preferred Skills: Bachelors degree in related field is highly preferred (ABA, Behavioral Health, Education, Occupational Therapy, Psychology, Speech Language Pathology, etc.) Must possess excellent communication skills both written and oral Prior positive interactions and experience with the pediatric population Physical Demands: Must have full physical dexterity/agility or be able to independently position self and perform all movements required (bending, kneeling, computer typing, standing, fetching documents from file cabinets). Must have sufficient corrected or uncorrected vision to carry out all duties and responsibilities. Need to be able to lift and carry pediatric population (weight ranging from 5 to 50 lbs.) Reasonable accommodations can be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. Work Environment: Multidisciplinary clinic that uses collaborative approach Inside office workplace where patients meet with therapists Comfortable environment for children and parents

Hopebridge, LLC Description: Provide 1:1 ABA therapy to children under the clinical direction of a BCBA. The behavior technician will be responsible for skill-acquisition and behavior-reduction plans developed by the BCBA to deliver quality therapeutic services to each child. Responsibilities Complete daily acquisition skills, maintenance, and mastered skills as directed by BCBA Collect accurate data on a daily basis Complete all data sheets, programming sheets, and progress notes daily Follow behavior plan, individualized treatment plan, and reinforcement schedule as prescribed Implement appropriate teaching strategies and behavior modification approaches Complete all programing requests from BCBAs and Program Coordinators in a timely manner Maintain organization of patient binder and ensure proper storage of binder at the end of each day. Maintain cleanliness of center and ensure it looks presentable at all times. Adhere to policies and procedures of Hopebridge Assist in providing a safe environment for all patients and staff Assist with problem solving to improve efficiency and morale within the clinic Portray a positive attitude and maintain a customer and co-worker satisfaction level that limits adverse situations or complaints Promote Hopebridge philosophies, generating team spirit and creating and maintaining and environment that fosters staff satisfaction, maximizes productivity and profitability Attend weekly meetings and training as requested Competencies Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure Attitude Toward Others - maintaining a positive, open, and objective attitude toward others Commitment to the Job - motivation from within oneself to stay focused and committed to a task Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit. Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance Handling Stress - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace . Requirements: Must hold a current RBT certification according to the BACB Must be at least 18 years of age Possess a minimum of a high school diploma Must be able to obtain and maintain a CPR certification Successful completion and maintenance of Safety Care Training Preferred Skills Bachelors degree in related field is highly preferred (ABA, Behavioral Health, Education, Occupational Therapy, Psychology, Speech Language Pathology, etc.) Must possess excellent communication skills both written and oral Prior positive interactions and experience with the pediatric population Physical Demands Must have full physical dexterity/agility or be able to independently position self and perform all movements required (bending, kneeling, computer typing, standing, fetching documents from file cabinets). Must have sufficient corrected or uncorrected vision to carry out all duties and responsibilities. Need to be able to lift and carry pediatric population (weight ranging from 5 to 50 lbs.) Reasonable accommodations can be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. Work Environment Multidisciplinary clinic that uses collaborative approach Inside office workplace where patients meet with therapists Comfortable environment for children and parents Disclaimer The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employees realm of responsibility. Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.

Walgreens Responsibilities Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. Job Responsibilities/Tasks Customer Experience Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet. Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care. Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. Engages with omni-channel solutions to enhance customer engagement/experience. Locates products in other stores or online if unavailable in the store. Operations Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals. Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Implements company asset protection procedures to identify and minimize profit loss. Processes sales for customers and/or employee purchases on cash register. Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. Has working knowledge of store systems and store equipment. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as assigned. Training & Personal Development Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance. Maintains knowledge of competition, new product/brand launches, and overall industry trends. Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. Attends training and completes e-learning modules requested by Manager or assigned by Corporate. Maintains professional appearance and image in compliance with company guidelines at all times. Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants. Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Walgreens Responsibilities Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. Job Responsibilities/Tasks Customer Experience Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet. Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care. Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. Engages with omni-channel solutions to enhance customer engagement/experience. Locates products in other stores or online if unavailable in the store. Operations Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals. Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Implements company asset protection procedures to identify and minimize profit loss. Processes sales for customers and/or employee purchases on cash register. Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. Has working knowledge of store systems and store equipment. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as assigned. Training & Personal Development Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance. Maintains knowledge of competition, new product/brand launches, and overall industry trends. Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. Attends training and completes e-learning modules requested by Manager or assigned by Corporate. Maintains professional appearance and image in compliance with company guidelines at all times. Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants. Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Within the Operations team our Operations Services and Delivery team supports and provides processing activities for customer transactions, fulfillment, account maintenance and reconcilement and research for internal and external customers. Our environment is energetic and innovative; we are committed to providing superior service, and we work to achieve Wells Fargo's business goals. ATM Claims is looking for team members who are self motivated, organized and possess the ability to efficiently multi-task in a high production environment, while providing superior customer service. Our team members research and resolve Regulation E customer claims, which involve ATM card deposits, point of sale purchases and ATM machine malfunctions. Team members also provide customer service to Wells Fargo external and internal customers regarding claim resolution and status. Phone responsibilities include resolving customer inquiries on inbound/outbound call phone queue. In addition, great attention to detail is required to ensure claims are completed within bank standards and regulatory time frames. Applicants must possess a Wells Fargo mindset and realize that you may not have been part of the problem, but you will be part of the solution. Team members perform a variety of operational tasks for a moderately complex to complex process, taking accountability for the entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers, utilizing multiple online systems. Duties may include: receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into CRT/PC, verifying accuracy; balancing general ledger accounts; resolving complex customer issues using multiple resources and records. Our team members work under general supervision, following established procedures, while exercising judgment within defined guidelines. Team members may act as escalation point for less senior processors for complex issues or transactions and provide training as needed. This person will be responsible for processing 45-60 claims per day and taking 30-40 customer calls per day. Work Schedule: Tuesday-Friday 8:30am-5:00pm; Saturday7:30am-4:00pm to close production. Required Qualifications 3+ years of operations experience demonstrated through work or military experience Desired Qualifications Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Ability to independently provide summary and recommendations on operational data Basic Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Strong organizational, multi-tasking, and prioritizing skills Knowledge and understanding of banking exposure to fraud Ability to provide strong customer service while actively listening and responding in an appropriate manner Bilingual speaking proficiency in Spanish/English Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. AZ-Chandler: Min: $31,200 Mid: $42,400 Street Address AZ-Chandler: 2700 S Price Rd - Chandler, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. This role will be responsible for supporting the PVSI Financial Reporting risk program, in the business. This program is forward looking, consistent, customer focused while at the same time required to meet corporate program and regulatory requirements. The candidate will own, manage and execute front line financial and regulator reporting risk activities, engaging, supporting, collaborating and/or coordinating with partners across the enterprise to ensure related requirements are understood and appropriately implemented within PVSI, mitigating the related risks. The candidate will collaborate with key Enterprise partners across Wells Fargo and will have exposure to senior risk and business leadership. Specifically this individual will have and provide technical expertise, lead through influence and drive execution of the following at a PVSI line of business level: Ensure PVSI line of business consistently interprets and executes Financial and Regulatory Reporting Policies, Standards and Procedures, provide expert risk guidance to PVSI lines of business and provide insightful feedback to the Enterprise regarding potential changes or enhancements to the enterprise program. Perform risk Identification and analysis. Work with key partners and tools to identify trends, provide risk-based recommendations and associated action plans in order to effectively mitigate the root causes of financial or regulatory reporting issues. Leverage organizational knowledge, WF risk culture, systems, processes and applicable policies to identify potential problems and opportunities and implement effective, consistent and sustainable solutions. Facilitate sharing of best practices and communication. Develop relationships across multiple organizations, identify and share best practices with business partners across the Wells Fargo Enterprise and PVSI business units. Lead meetings with PVSI Business, Compliance and Independent Risk Management Leaders to discuss program strategies, issues, mitigating controls, and cost effective solutions using a risk-based approach. Perform monitoring and reporting (including KRIs, operational losses and issues), timely escalations and notifications Implement critical initiatives. Preferred Locations: Charlotte NC and Phoenix. May consider other preferred locations: Atlanta, Dallas, Denver, Des Moines, Minneapolis, San Antonio, Portland, Salt Lake City, Tempe, St. Louis, Raleigh, Richmond, Wilmington. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Other Desired Qualifications Financial or Regulatory Reporting experience 2+ years Financial Reporting Controls oversight, Regulatory Reporting Controls oversight and/or related experience; subject matter expert in Sarbanes Oxley (SOX) Program or Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework Beyond experience, the right personal style and attitude are critical to success in this role. Successful track record providing advice and counsel to management on significant initiatives to improve risk management and internal controls Ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization Ability to communicate powerfully and prolifically to senior leaders and simplify the complex Demonstrated ability to execute effectively in a matrixed organization, develop partnerships with many business and functional areas Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulatory examiners and internal auditors BA/BS and or Master's Degree in a Business or related field Certification in a related field Job Expectations Ability to travel up to 5% of the time Street Address NC-Charlotte: 301 S Tryon St - Charlotte, NC AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed, Centralized Retail Fulfillment is a critical part of the greater Home Lending organization with a focus on the digital home lending experience and enterprise customer retention. Our passion is to build a highly diverse team with focus on world class service and risk management. The Retail Support Consultant 1 is responsible for working with Regional Manager or Fulfillment Site Leader along with corresponding management staff in the development and implementation and consistent execution of sales or fulfillment strategy and sales or fulfillment support functions, including compliance. Provide high level leadership support around key retail initiatives. Provide high level support to sales or fulfillment initiatives. Conduct root cause analysis on all compliance and business metrics to determine areas of strength or opportunity. Develop strategy and action plan to establish effective processes to ensure Region or Fulfillment Site meets company (or other governing entity) established performance metrics and policy expectations. Primary support resource for the Region or Fulfillment site and liaison/partner with key groups such as Learning & Development, RECOR, Business Excellence, NUPRM, and Finance. Collaborate with cross-Wells Fargo program leaders/partners to influence Region or Fulfillment Site ability to meet all corporate performance metrics at or above minimum standard. Partnering with key leaders in the preparation of regional or Fulfillment forecasting and budgeting. Manages the communication of and adherence to policies, compiles and reviews audit report and reports findings, develops plans to address audit deficiencies, and develops regional practices, reporting mechanisms and trend analysis to identify business needs/opportunities. Creates communications to establish business practices and holds various levels of leadership accountable for meeting standards. Provide leadership and direction to Administrative Assistants to ensure audits are conducted on various business initiatives to ensure goals are being met and that key activities are being managed. Partners with Sales Regional Manager or Fulfillment Site Leader in the development and oversight of team member onboarding, leadership training (e.g., leadership lab) events, team member development, training and corrective action (ART, MPS, etc.), and overall team member engagement. Provide high level analytical/management support with planning and delivering weekly management calls and all face to face meetings. Some responsibilities of the RSC will include: Working in support to sustain a highly diverse production team with a maniacal focus on providing world class service to our customers and clients. Proactively working in support of credit and compliance risk, cost of production, business process, capacity and relationship management across a broad range of customer segments Partner with Credit Risk to manage risk and create consistent application of policies while balancing external competition and the customer experience Working with Contact Center Leadership in Voice and Desktop Analytics, Call Monitoring and Complaint oversight. Production support with testing and implementation of Digital Capabilities within Retail Fulfillment Required Qualifications 5+ years sales or leadership experience including 3+ years of home lending sales or home lending operations experience or 5+ years as a business analyst or project manager in home lending Desired Qualifications 2+ years of mortgage industry experience Basic Microsoft Office skills Ability to translate and summarize complex data into understandable, actionable information and recommendations Ability to think strategically, implement, and deliver business objectives Ability to influence and collaborate at all internal organizational levels Experience with a customer service mindset and a focus on continuous improvement Excellent verbal, written, and interpersonal communication skills Knowledge and understanding of MicroStrategy Other Desired Qualifications Current or prior management experience within retail mortgage fulfillment and/or retail mortgage sales Experience participating and/or leading multiple concurrent projects/initiatives or large scale individual projects/initiatives Job Expectations Ability to travel up to 25% of the time This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. Street Address MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN AZ-Tempe: 1150 W Washington St - Tempe, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. The Conduct Management Office is a newly formed team that is responsible for ensuring that all Wells Fargo team members are working according to our vision and values, that team members and customers are protected, and that we value listening when team members believe the enterprise falls short of our goal of operating with integrity. This new organization brings together four key teams to accomplish the work: Ethics Oversight; Sales Practices Oversight; Internal Investigations; and the Complaints Oversight Group. Internal Investigations, a division of the Conduct Management Office, CMO, is responsible for protecting Wells Fargo's assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or dishonest acts. The Senior Internal Investigator (SII) will support the Investigations team, assessing and investigating a variety of allegations. Independently leads a variety of investigations, including high profile/complex investigations. Considered a technical expert in area of focus and first point of contact for escalations. Exercises discretion regarding investigative actions to identify, evaluate and take necessary actions on an individual case basis. Performs assessment of the risks presented by the activity and conducts investigation by applying the appropriate investigative techniques (interview, e-discovery, evidence collection, forensic examination, etc.) and utilizing internal/external technology sources and contacts to gather comprehensive evidentiary materials. Partners with HR/ER, Legal and line management to offer recommendations for employment decisions based on the results of the investigation. Offers solutions as to any identified control weaknesses. Documents case file decision making process specific to the activity being investigated. Makes risk based decisions on behalf of Wells Fargo that is are in compliance with bank, legal and regulatory requirements and recommends actions in response to investigations. Prepares and files Suspicious Activity Reports (SAR) and other crime reports as appropriate. May refer appropriate activity to law enforcement for criminal or civil prosecution. May act as liaison with law enforcement and legal counsel; may represent the bank in legal proceedings. May lead, projects and initiatives with significant exposure to the bank following investigative protocol. May assist team in the review of staff cases to ensure compliance with departmental/regulatory guidance. Acts as a mentor to lower level staff, and may supervise day-to-day work of less experienced team members providing guidance and training. Senior Internal Investigators could be supporting these groups: Consumer Banking, Consumer Lending, Wholesale / International, Wealth & Investment Management / Wells Fargo Securities, Sales Conduct, Internal Fraud Monitoring & Detection, Anti-Money Laundering / Bank Secrecy Act. ***To be considered for role, candidate(s) must be willing to be located in the (14) target locations listed. Other Wells Fargo locations may be considered. ***Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo. Required Qualifications 6+ years of experience investigating financial crimes or policy violations in one or a combination of the following: internal/external fraud, BSA/AML, terrorist financing, or risk management experience involving financial crimes Desired Qualifications Investigative interviewing skills A BS/BA degree or higher Certified Fraud Examiner (CFE) Certified Fraud Specialist (CFS) Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to manage multiple small to medium sized projects simultaneously Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Ability to mentor and train less senior staff Other Desired Qualifications Excellent oral and written communication skills and be capable of effectively communicating research findings and analysis to business partners Strong link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents Familiarity with case management systems Demonstrated ability to work with leaders and team members at all levels and across functional lines Possess a high level of technical skills to navigate various applications to identify internal fraud Experience with strategy modeling, including parameter identification and the ability to manage data requiring the coordination of internal and external resources Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters Job Expectations Ability to travel up to 15% of the time Street Address AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ AZ-Mesa: 305 E Main Street - Mesa, AZ UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT TX-SA-North Central: 945 Isom Road - San Antonio, TX TX-Plano: 4975 Preston Park Blvd - Plano, TX MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN GA-Smyrna: 2890 Atlanta Rd Se - Smyrna, GA NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members. Supply Chain and Third Party Center of Excellence (COE) The Supply Chain and Third Party Center of Excellence (COE) provides service delivery to all Wells Fargo lines of business and staff areas across all aspects of third party engagement including: third party risk management, strategic sourcing, procurement, accounts payable, and supplier diversity. The Supply Chain and Third Party COE teams provide: • Compliance with regulatory requirements • Effective third party expense and risk management • Comprehensive understanding and coverage of all third parties • Effective due diligence at engagement level (pre-contract) • Ongoing controls, monitoring, and testing (post-contract) The Third Party COE Control & Assurance team will centralize and standardize self-assurance activities (e.g. Quality Assurance and Monitoring) focusing on Third Party COE execution of the Third Party Risk Management Program requirements. This position within the Third Party COE Control & Assurance team will lead a business group aligned team responsible for Third Party Risk Management Self-Assurance. Responsibilities include: • Establishing and assuring execution of a business group aligned Third Party Self-Assurance (TPSA) quality assurance function for the Third Party Center of Excellence. Position will be business aligned to Wholesale & WIM. • Managing a team of consultants responsible for quality assurance of third party engagements through the third party risk management lifecycle. • Provide leadership for the business group aligned TPSA quality assurance team with the broader TP COE and key TP COE business partners and stakeholders. As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both 3+ years of management experience 3+ years of third party risk management experience Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to articulate complex concepts in a clear manner Ability to recruit, retain, and grow high potential talent/teams Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals Other Desired Qualifications Experience working with the Third Party Risk Management Program including managing third party engagements through the Third Party Risk Management lifecycle in the Third Party system of record (TRIMS). Experience managing and executing a self-assurance function including quality assurance and monitoring. Demonstrated ability to coach/manage team members, actively lead discussions, work through problems and reach decisions, develop team members Proven ability to coach and lead a team in a dynamic work environment with multiple priorities and tight timelines Demonstrated competency with accurate verbal and written communications and the ability to present results of risk activities in the right voice for the intended audience Job Expectations Ability to travel up to 5% of the time Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. AZ-Chandler: Min: $106,400 Mid: $152,000 AZ-PHX-Northwest Phoenix: Min: $106,400 Mid: $152,000 IA-Des Moines: Min: $106,400 Mid: $152,000 IA-West Des Moines: Min: $106,400 Mid: $152,000 MN-Minneapolis: Min: $106,400 Mid: $152,000 NC-Charlotte: Min: $106,400 Mid: $152,000 NC-Charlotte: Min: $106,400 Mid: $152,000 MO-Saint Louis: Min: $106,400 Mid: $152,000 Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Testing and validation is a core component of risk management at the Company and is a critical step in the Company's risk management process. Enterprise Testing reports directly to the Chief Compliance Officer and is responsible for performing independent, risk-based testing and issue validation activities for compliance and operational risk oversight, as well as issuing company-wide monitoring, testing, and assurance policies. The Wealth and Investment Management (WIM) Testing & Validation (T&V) function performs regulatory compliance and operational risk testing and issue validation across all the WIM businesses, including Wells Fargo Advisors, The Private Bank, Abbot Downing, Wells Fargo Institutional Retirement and Trust, and Wells Fargo Asset Management. The WIM Financial Crimes Testing Consultant will support the WIM Financial Crimes Testing Manager in performing risk-based compliance control testing to assure compliance with financial crimes-related regulatory requirements and corporate policies applicable to the Wealth and Investment Management businesses. This includes areas such as Know Your Customer (KYC), suspicious activity reporting (SAR), sanctions and screening, etc. These responsibilities will include independently executing audit-style engagements including thorough planning, the creation and execution of testing plans, the identification and escalation of issues in adherence with the Independent Monitoring, Testing, and Validation Policy, and will include usage of the Wells Fargo Shared Risk Platform (SHRP) system. The Consultant will work with assigned business units to provide internal control and compliance risk expertise and consulting for projects and initiatives to identify, assess, and mitigate regulatory risk in business activities as well as providing recommendations to strengthen the business control environment. The Consultant will report findings and draft recommendations to WIM business and risk management partners. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Required Qualifications 2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both 2+ years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field Desired Qualifications Intermediate Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization A BS/BA degree or higher in business, finance, or economics Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Knowledge and understanding of audit methodologies and tools that support audit processes Other Desired Qualifications 2+ years of experience creating, executing, and documenting audit or compliance testing engagements within the financial crimes/Anti-money laundering area An active Certified Anti Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Chartered Financial Analyst (CFA) or Certified Public Accountant (CPA) Exposure to compliance, regulatory processes, and control assessment in a financial services environment Ability to gain an understanding of and evaluate the internal controls of previously unfamiliar areas Street Address MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO MN-Minneapolis: 600 S 4th St - Minneapolis, MN NC-Charlotte: 401 S Tryon St - Charlotte, NC SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Payments, Virtual Solutions & Innovation (PVSI), has built a team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind. The PVSI team includes Cards and Retail Services (CRS), Deposit Products Group, Innovation, Operations, Treasury Management and Wells Fargo Virtual Channels including the professional services teams that partner with these businesses and other key partners. Our Cards and Retail Services (CRS) Control team provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. The PVSI New Business Initiatives (NBI) Risk Consultant executes group-level program management activities, including program implementation, assurance, reporting, and review processes, to drive consistent processes for the inventory, risk assessment, and monitoring of product launches, product modifications, business growth initiatives, post-implementation reviews, and product portfolio monitoring across all CRS products. This critical role serves as the key conduit between the CRS business lines and the PVSI Risk Governance team for New Business Initiatives (NBI). The coordinator also has primary responsibility for providing an aggregate view of NBI results and for monitoring performance of NBI processes across PVSI, and driving related corrective actions to address issues, when needed. Key Responsibilities include: Manage change for new/evolving products including modifications, new product offerings as presented by the product managers or operational teams for consideration Perform full risk assessment of all inbound requests in the areas of credit risk, operational risk, fraud risk, technology risk, regulatory risk aligning with line of business requirements Coordinate reporting and approval processes Monitor NBI process metrics and drive actions to address execution issues Perform quality assurance reviews Project Management Support and Consultation Document group operating procedures Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to articulate complex concepts in a clear manner Ability to consult, build, and maintain solid working relationships in and outside of immediate department Ability to coordinate completion of multiple tasks and meet aggressive time frames Ability to identify and evaluate exposures and potential risks Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Experience developing partnerships and collaborating with other business and functional areas Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures Other Desired Qualifications Ability to execute in a fast-paced, high demand, environment while balancing multiple priorities Ability to lead and drive successful execution of Risk/Control or Governance programs Ability to lead credible challenge to the business and adapt quickly through research and analysis. Ability to work collaboratively and build relationships across a large number of stakeholders. Experience with Business Process Management (BPM) and/or with managing changes to products/processes Facilitate and lead meetings for multiple high level stakeholders and business leaders. Hands on style; proven ability to execute and achieve targeted results and develop and manage associated goals and plans Proven experience leading and performing independently across a geographically diverse organization. Proven track record of prioritization and follow-up skills, and the ability to meet deadlines with quality deliverables. Strong leadership skills with the ability to interact and lead discussions comfortably with senior levels of management A BS/BA degree or higher Job Expectations Ability to travel up to 10% of the time Street Address NC-Charlotte: 401 S Tryon St - Charlotte, NC CO-Denver: 2500 E 2nd Ave - Denver, CO AZ-Chandler: 2600 S Price Rd - Chandler, AZ TX-DAL-North Dallas: 14241 Dallas Parkway - Dallas, TX OR-Portland: 9600 Ne Cascades Parkway - Portland, OR DE-Wilmington: 2200 Concord Pike - Wilmington, DE MN-Minneapolis: 550 South 4th St - Minneapolis, MN UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT GA-Atlanta: 3579 Atlanta Ave - Atlanta, GA VA-Richmond: 1021 E Cary St - Richmond, VA TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC NC-Charlotte: 301 S Tryon St - Charlotte, NC MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO IA-Des Moines: 800 Walnut St - Des Moines, IA Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. PVSI brings together the Company's payments platforms, digital capabilities, as well as online, mobile, and phone channels and innovation teams. It has seven major business units, including: Cards and Retail Services; Deposit Products Group; Digital Innovation Channels; Operations; Treasury, Merchant, and Payment Solutions; Contact Center; and Marketing. It also invests in research and development and strategic partnerships to design and build next generation products and customers. The Role The PVSI Regulatory Control team is specifically responsible for identifying regulatory risk within Payments, Virtual Solutions and Innovations (PVSI) while working through Regulatory SME to execute on regulatory risk through Issue, Corrective Action and Controls. This candidate will be responsible for identifying, managing, controlling, monitoring and escalating the specific regulatory risks within the PVSI businesses. This role serves as a point of contact for both business aligned control and business aligned compliance teams. They will drive consistency on the interaction model for various types of regulatory risk engagements with the business and Independent Risk Management (IRM). Key Responsibilities/Accountabilities This role will be responsible for identifying regulatory compliance risks. The candidate will be able to articulate and identify regulatory risk within PVSI business processes from end-to-end. Specific duties for this position include, but are not limited to: Serve as a relationship manager between Business- Aligned Compliance and Business Aligned Control organizations Responsible to facilitate the MCR dealing process including, attending the Compliance MR dealing meeting, getting feedback from applicable Regulatory SME and Business (via business-aligned control), challenging Compliance and confirming the final applicability. Participate in business meetings as a regulatory control representative and provide regulatory research and follow-up activities as a result of discussions occurring in business meetings. Develop and maintain centralized repository for Regulatory SME effort related to issue/corrective action, testing, audit, exams and regulatory risk reviews for business level dashboard and ad-hoc reporting Provides business unit & sub-business unit level aggregate reporting and dashboards for business leaders on each of the business' performance in managing regulatory risks. Support the business on non-regulatory specific regulatory compliance activities as follows: Business Process Management - Regulatory impact and Controls Third Party Relationships regulatory reviews (CFL, CRRA, IRQ, etc.) Business projects and Initiatives Compliance Training assignments, needs analysis and content review Design and implement processes to identify significant regulatory changes and communicate emerging regulatory risks to business units. Design and deliver regulatory reporting and assessments across all business lines Drive PVSI consistency through standards, playbooks, and procedures Execute IRM regulatory program requirements Required Qualifications 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to articulate complex concepts in a clear manner Ability to influence across all organizational levels, particularly senior management Other Desired Qualifications Fluent with SHRP Tools and Dashboards (SHRP Reporting, Business Profile Management, Issue Management, Compliance Operations Enterprise Dashboard) A BS/BA degree or Advanced Degree (MBA, JD, etc.) Certified Regulatory Compliance Manager (CRCM) Strong knowledge of financial services industry, products, and regulatory environment within Deposit Products Group Regulatory compliance reporting tool experience (not required, but a plus) Ability to influence executive decision-making and successfully negotiate critical issue resolution Locations: 401 N. Tryon St. CL, NC, 800 Walnut St. Des Moines, IA, 600 S 4th St., Minneapolis, MN, 11601 N. Black Canyon Hwy Phoenix, AZ, 1095 E. 2100 S. Salt Lake City, UT, 1700 Lincolin St. Denver, CO, 22 Concord Pike, Wilmington, DE Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. This is a front-line position on DPG Control's Product Development Strategy team with primary responsibility aligned processes supporting the Service Delivery and DPG Analytics organizations. The DPG Control team: Serves as the primary PVSI Control Team liaison to DPG Provides subject matter expertise for products, services, risks, processes, and controls within DPG Facilitates risk management activities within the front line and ensure compliance with enterprise requirements Advises the DPG business on risk mitigation strategies Develops an aggregate view of risk across DPG businesses and products Operational Risk Consultants for DPG Control provide support for Consumer and Small Business Deposit products. Additional job responsibilities include: Build and foster strong relationships and collaborate effectively by partnering with line of business partners to provide a risk perspective and recommendations as appropriate Monitor and assess risk-based operational risk programs to ensure development and identification of business processes and assurance activities Evaluate the adequacy and effectiveness of processes, assurance activities, initiatives, products, policies, procedures and internal controls and identify issues resulting from internal and/or external examinations Identify issues, analyze root causes and report findings and recommendations to senior management Provide assistance to DPG in providing credible challenge for resolving issues and implementing action plans to address control deficiencies Consult with the business, and risk peers, to develop corrective action plans and effectively manage change to ensure policy compliance Location: The preferred location for this position is Charlotte, NC. Other locations that may be considered are Atlanta, GA; Dallas, TX; Denver, CO; Des Moines, IA; Minneapolis, MN; Phoenix, AZ; Raleigh, NC; San Antonio, TX; St. Louis, MO; and Wilmington, DE. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both 2+ years of deposit products experience Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to deliver, evaluate, or test large technology efforts Other Desired Qualifications Knowledge and understanding of programming language and systems Experience in business process fundamentals, including mapping processes, identifying risks and developing and monitoring controls Deposit Systems Strong analytical skills including the ability to read and understand SQL and/or SAS code Experience with Consumer and Small Business Deposit products Experience in financial services, payments and deposit products Familiarity with Wells Fargo, PVSI and Control organizations Experience with Six Sigma and Lean fundamentals Job Expectations Ability to travel up to 10% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.