Mar 18, 2019
Team Lead, Operations
Featured
$36,000 - $58,000 yearly
Position Overview
The Team Lead is responsible for a specific department within a fulfillment and distribution environment. They lead a team of associates around safety, production, cost and quality all while driving a positive employee experience. A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.
Responsibilities
Maintain strong working knowledge of all processes and policies
Actively lead with safety, production, cost and quality at the forefront of all decision making
Be patient, have strong communication skills and the capability to give and receive effective feedback (eg. timely daily feedback)
Communicate cross-departmentally
Implement and monitor continuous improvement processes for the team
Manage, coordinate and track daily attendance and break periods
Implement overall productivity of department and workflow
Be the primary point of contact for associates
Continue the onboarding process and ramp-up period post training
Be comfortable speaking in front of groups of all sizes
Support teams through change and embrace continuous improvement
Partner with trainers and leadership to maintain and apply learning tools
Communicate feedback to better the operation and the employee experience
Communicate and cooperate with team members and leadership
Enforce safety guidelines, cleanliness and security standards
Take on additional duties as assigned by leadership
Proficient in warehouse management software
Qualifications
1 to 3 years of experience leading warehouse operations
Have a positive, ‘can-do” attitude and excellent interpersonal skills
Ability to work flex shifts, hours, nights and weekends as the business dictates
Strong written and verbal communication; bilingual in Spanish is a plus
Intermediate computer skills (eg. Excel) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
Forward thinkers with the ability to articulate point of view and improve processes
Skilled at multitasking and managing priorities
Ability to quickly recognize, diagnose and solve for challenges and workflow for associates in partnership with leadership
Must operate with a sense of urgency and have attention to detail
Align with the company's core values to ensure a world class customer experience
Ability to lift a maximum of 50 lbs based on needs of the role
Rent The Runway
Secaucus, NJ, USA
Full-Time