Apr 02, 2020
Customer Service
Featured
$40,000 - $80,000 yearly
A successful Customer Service Associate enjoys helping customers and takes personal responsibility for delivering outstanding customer service.
Responsibilities include:
Answering In-bound phones calls throughout your shift focused primarily on the following:
Authenticating customer identity and accounts
Responding to customer needs and inquiries while adhering to measurable departmental goals
Providing accurate and timely information
Transferring customers to the appropriate destination for their individual needs
Demonstrating empathy
Utilizing effective questioning and active listening
Demonstrating confidence and knowledge
Getting the customer to the correct solution in an efficient manner
Adhering to our policies and procedures and honoring our culture of mutual respect, honesty and integrity
Demonstrate agility and adaptability in a fast paced environment and a desire to take on additional responsibilities
What we offer:
Full-Time...
Sequoia Pacific Realty
Remote (San Francisco, CA, USA)
Full-Time
