Apex Systems, Inc. Job#: 2046110 Job Description: POSITION SUMMARY: Our client is currently seeking a Service Desk Associate for their Corporate Office located in Bolingbrook, IL. The Service Desk Analyst will be a member of a talented, dispersed support team. This team member will provide technical support across a wide range of technologies for store, office and Distribution Centers. CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolution of issues into the service management database. Adhere to Service Level Agreements by resolving, escalating, and communicating incident status and resolution. ADDITIONAL RESPONSIBILITIES: When asked; act as...

Would you like to work at one of the nation’s most respected, mission-driven organizations?  If so, the American Academy of Pediatrics (AAP) is seeking a Member Operations Coordinator to support the AAP section/council member entity and section/council affiliate application process. This person will assist with the coordination and maintenance of accurate AAP membership records, approval and welcoming new national members, and preparation of monthly membership reports. They will also assist with ongoing CRM activities including enhancements, testing, and data management support and provide administrative support to the Member Operations and Data Services team. They will ensure premier member service in all communications.   Hours: 8:00am – 4:30pm, with a 1-hour lunch.   Qualifications needed: ·       Bachelor’s degree in business, communications, or related discipline required or an equivalent...