116 jobs found

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewServe guests in hospitable manner to ensure positive guest experience during arrival and departure.ResponsibilitiesShow guests to room assisting with their luggage.Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.Check luggage for hotel guests both for day and overnight.Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.Open doors and greet guests in a friendly and courteous manner.Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.Post the daily events board and entertainment board in the lobby.Maintain an open communication line through all shifts by proper use of intershift log.Deliver messages and valet to guest rooms.Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.May perform the duties of a valet as required.Assist front desk with key inventory twice weekly.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school diploma or equivalent required.Hotel experience preferred.Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.Ability to drive vans, limousines and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI110849873

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As the Seasonal Lead Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding all expectations. Day-to-Day You will assist by conducting water analysis and mechanical repairs You will use the POS register to assist customers in sales transactions You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You will be a key holder with opening/closing responsibilities High School Diploma or Equivalent, or currently attending High School Must be 18 years of age Ability to complete required training Provide exceptional customer service Ability to lift 50 lbs. Must have reliable transportation Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, e xtensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here!

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? If this sounds like you, build your career with the world's largest pool supply retailer today. This Assistant Manager opportunity is your next step to becoming a Store Manager. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here

With an 85% internal promotion rate and rapid company growth, build your career with the world's largest pool supply retailer! Commercial Team Serves the needs of commercial pool operators, such as hotels and apartment complexes, with excellent business to business skills and communication Our commercial division provides reliable and unique service to our customers Experts in both inside and outside sales Opportunity to assist in daily distribution for customers Leslie's Offers Extensive paid training Competitive compensation Comprehensive and flexible benefits packages Team member discounts Rewards for top performers Many convenient locations Flexible scheduling OPPORTUNITY Job Scope The CSC Assistant Manager will be responsible for assisting with the growth of customer base, managing sales plans, profit margins, payroll, and all controllable expenses by effectively assisting the Manager in the supervision of team members of the commercial market and the daily operations of the Commercial Service Center. Day-to-Day Oversee CSC performance Outbound sales calls Generating sales leads Assist the manager in development of the CSC Effectively execute all company-developed programs to train and develop personnel Establish the expectation of providing excellent customer service through personal example Maintain the building Opening and closing duties High school diploma or equivalent Must be at least 21 years of age with a clean driving record Minimum one year of direct experience in the pool industry Prior management experience preferred Hazardous Material Transportation and Security Plan training must be successfully completed and documented prior to delivery of any chemical product CDL/HAZMAT Rider certification must be obtained within 45 days of employment and assignment to this position Stop treading water; your career is here!

Location: US-NJ-Weehawken# of Openings: 1Category: ReservationsPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewAssist guests during the reservation process. ResponsibilitiesAnswer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability. Read, retrieve, communicate and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Know, understand, and communicate applicable deposit and guarantee policies as requested. Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsCan communicate well with guests. Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information. Ability to access, read and accurately input information using a moderately complex computer system. Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI110068206

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewAssist guests with arrival and departure from hotel, while providing positive guests experiences.ResponsibilitiesGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school diploma or equivalent required, and college degree preferred.Hotel experience preferred.Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.Ability to stand and move throughout front office and continuously perform essential job functions.Ability to access and accurately input information using a moderately complex computer system.Ability to observe and detect signs of emergency situations.Ability to establish and maintain effective working relationships with associates, customers and patrons.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI110114759

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Part-TimeFLSA Status: Non-ExemptOverviewAssist guests with arrival and departure from hotel, while providing positive guests experiences.ResponsibilitiesGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school diploma or equivalent required, and college degree preferred.Hotel experience preferred.Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.Ability to stand and move throughout front office and continuously perform essential job functions.Ability to access and accurately input information using a moderately complex computer system.Ability to observe and detect signs of emergency situations.Ability to establish and maintain effective working relationships with associates, customers and patrons.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI110114762

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewJoin us at our upcoming job fair in Weehawken, NJ!550 Avenue at Port Imperial, Weehawken, NJ 07086Monday, May 20, Tuesday, May 21, and Wednesday May 22 from 8am to 7pm each dayBenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI110150149

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Part-TimeFLSA Status: Non-ExemptOverviewPerform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.ResponsibilitiesPrepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. PI108912816

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. ResponsibilitiesCommunicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHigh school diploma required, college degree preferred. One year experience in customer service in hospitality or similar industry.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI108912820

Location: US-NJ-Weehawken# of Openings: 1Category: Front DeskPosition Type: Regular Part-TimeFLSA Status: Non-ExemptOverviewSupport the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.ResponsibilitiesPromptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.Page guests and patrons using the public address system in a courteous and clear manner.Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsMust communicate well with guests.Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI108912807

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? If this sounds like you, build your career with the world's largest pool supply retailer today. This Assistant Manager opportunity is your next step to becoming a Store Manager. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As the Seasonal Lead Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding all expectations. Day-to-Day You will assist by conducting water analysis and mechanical repairs You will use the POS register to assist customers in sales transactions You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You will be a key holder with opening/closing responsibilities High School Diploma or Equivalent, or currently attending High School Must be 18 years of age Ability to complete required training Provide exceptional customer service Ability to lift 50 lbs. Must have reliable transportation Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, e xtensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here!

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As the Seasonal Lead Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding all expectations. Day-to-Day You will assist by conducting water analysis and mechanical repairs You will use the POS register to assist customers in sales transactions You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You will be a key holder with opening/closing responsibilities High School Diploma or Equivalent, or currently attending High School Must be 18 years of age Ability to complete required training Provide exceptional customer service Ability to lift 50 lbs. Must have reliable transportation Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, e xtensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here!

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As a Seasonal Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding customer service standards, sales plans, profitability, operating procedures and merchandising objectives. Day-to-Day You will assist by conducting water analysis You will assist in all levels of customer service You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control High School Diploma or Equivalent, or currently attending High School If unde r 18, a wo rk pe rm i t o r p r oo f o f a g e if r equ ir e d b y t h e s ta t e Provide exceptional customer service Computer proficiency Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here!

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As the Seasonal Lead Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding all expectations. Day-to-Day You will assist by conducting water analysis and mechanical repairs You will use the POS register to assist customers in sales transactions You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You will be a key holder with opening/closing responsibilities High School Diploma or Equivalent, or currently attending High School Must be 18 years of age Ability to complete required training Provide exceptional customer service Ability to lift 50 lbs. Must have reliable transportation Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, e xtensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here!

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? If this sounds like you, build your career with the world's largest pool supply retailer today. This Assistant Manager opportunity is your next step to becoming a Store Manager. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? If this sounds like you, build your career with the world's largest pool supply retailer today. This Assistant Manager opportunity is your next step to becoming a Store Manager. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As the Seasonal Lead Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding all expectations. Day-to-Day You will assist by conducting water analysis and mechanical repairs You will use the POS register to assist customers in sales transactions You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You will be a key holder with opening/closing responsibilities High School Diploma or Equivalent, or currently attending High School Must be 18 years of age Ability to complete required training Provide exceptional customer service Ability to lift 50 lbs. Must have reliable transportation Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, e xtensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here!

Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? If this sounds like you, build your career with the world's largest pool supply retailer today. This Assistant Manager opportunity is your next step to becoming a Store Manager. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here