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BTL Technologies, Inc.
Nov 27, 2019
Supply Technician/Medical Logistics - (BTL 20T 506.19) Wright Patterson AFB Dayton, OH, US Featured
Full-time Job Title Supply Technician/Medical Logistics Job Description OUR CLIENT The United States Air Force School of Aerospace Medicine/En Route Care Training Department. These training platform(s) partnered with Saint Louis University, University of Maryland Medical Center, University of Cincinnati, University of Nebraska Medical Center and University Medical Center, Las Vegas provides advanced critical care, trauma, and infectious disease training for DoD medical personnel to assist with medical currency, comprehensive medical readiness skills, and deployment training   *This Position Is Contingent upon Contract Award* POSITION DESCRIPTION : The Supply Technician while providing  medical/Logistical support to USAFSAMs En Route Care Training Department, Wright-Patterson, OH Technical Operations branch, will acts as the medical logistics department’s point of contact for all Centers for the Sustainment of Trauma & Readiness Skills (C-STARS)/Critical Care Air Transport (CCAT)/Sustained Medical and Readiness Trained (SMART) and other programs in development.  These duties and responsibilities also include the formal courses: Flight Nurse/Air Evacuation Technician (FN/AET), Ground Surgical Team Page 2 of 8 (GST), and Critical Care Air Transport Team (CCATT) initial. Held at Wright-Patterson AFB, OH.  Duties of the position include, but are not limited to: Provides medical logistical supply support for all faculty assigned to C-STARS training platforms. To include the following Geographically Separated Units (GSU) C- STARS St Louis, C-STARS Baltimore, C-STARS Cincinnati (CCATT), C-STARS Omaha, and SMART RCS Las Vegas. Ensures all C-STARS, SMART, and local formal courses meet all medical logistical operational supply needs and wartime readiness requirements throughout the supply chain.   Process customer orders, stock, and re-supply medical logistical items. This will includes removing all outdated or expired items from the storage shelves. Performs inventory and documentation of supply stock utilizing Defense Medical Standard Support system (DMLSS). Makes adjustments to stock levels as directed and manages excess processes and credit returns.   Performs quality control on transaction records and files documents appropriately. Researches quality assurance messages utilizing DMLSS and coordinates affected products/recalls with affected work centers.   Performs research on troubled orders, aged due-ins, and finds alternative solutions while keeping customers informed of progress. Issues, exchanges, fills, resupplies medical first aid kits.   Provide forward logistics support to warehouse personnel as needed. This includes assisting with the delivery of supplies, equipment, or furniture to customer accounts within USAFSAM/ERC. To include outlying buildings/training pads attached to the organization. Ensures warehouse/equipment room quality control, cleanliness, and aesthetics are maintained weekly.   Ensure proper handling and storage of medical gases IAW applicable AFI’s and local safety guidelines; monitors exchange process.   Responsible for the coordination scheduling and transportation requests for the turn-in of unserviceable medical equipment, supplies, and furniture. This includes handling the proper turn-in, documentation and scheduling equipment/supplies to the Defense Reutilization and Marketing Office (DRMO) and base transportation. Responsible for the coordination scheduling of all medical equipment required for preventative maintenance (quality checks) and/or initial equipment assignments which, will be performed by the Bio-Medical Equipment Technicians (BMETS). Responsible for the taking care of department vehicle assets on a daily basis. This will include the proper maintenance scheduling, fuel requirements, daily/monthly vehicle inspections, and general inside/outside vehicle cleanliness to include washing and vacuum.     Job Requirements MINIMUM REQUIREMENTS : High School diploma or equivalent 4 years of experience in Medical logistical management to include Unit Task Code (UTC) deployment Allowance Standards (AS) logistical supply chain management. To include general supply activities, ordering, receiving, customer support, inventory management, warehousing and operation of various materials handling equipment 12 months of experience within the last 36 months working in a Medical Logistical Warehouse environment. Previous experience in medical logistical support utilizing the DMLSS management tool for basic/routine ordering, receiving, selecting, and chain management procedures within the ERC department is mandatory.   Previous experience in the management of government purchasing utilizing the Government Purchase Card (GPC) system.   Must have or be able to obtain driving privileges and be able to drive up to a 1.5-ton stake bed truck and 4-10K forklifts for the delivery of medical equipment, supplies, and furniture. A valid driver’s license is required for this position. Must be able to travel as required Must be a U.S. Citizen Work is a combination of sedentary duties as well as light to moderate physical effort. Requirements include walking, standing, reaching, bending and moving items also required to lift and/or carry weight over 45 pounds. Works periodically on hard surfaces.   Work is performed indoors/outdoors and in an environment involving everyday risks or discomforts which require normal safety precautions. The area is adequately lighted, heated and ventilated. Location Wright Patterson AFB - Dayton, OH US (Primary) Category Medical Shift Type CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://btltech.mua.hrdepartment.com/hr/ats/Posting/view/1107    (CLICK ON GREEN BUTTON WHEN IN OUR WEBSITE)
BTL Technologies, Inc. Wright Patterson AFB Dayton, OH, US Full-Time
BTL Technologies, Inc.
Nov 27, 2019
Toxicologist/SME - (BTL 20T 505.19) Wright Patterson AFB Dayton, OH, US Featured
Full-time Job Title Toxicologist/SME Job Description OUR CLIENT The United States Air Force School of Aerospace Medicine’s Aeromedical Research Department (USAFSAM/RHMO).  The Aeromedical Research Division is an international center for research and technology evaluation in hazard mitigation, public health, contingency operations, performance enhancement, human systems integration, and clinical aerospace medicine disciplines, including aeromedical evacuation. Aeromedical Research Division provides research and consultative capability for aeromedical, chemical, biological, and radiological health hazard needs. The Force Health Protection Research Thrust Area supports Air Force Medical Service research interests by creating high-performance, integrated systems for individualized, operations-enhancing health protection.   *This Position Is Contingent upon Contract Award* POSITION DESCRIPTION : The Subject Matter Expert (SME)/Toxicologist will serve as a consultant to the aeromedical community in research efforts associated with sensing occupational exposures, determining the effects of these exposures on the health and performance of airmen, and discovering methods to prevent/mitigate any harmful exposures.  Inform the best practices of the Air Force with research findings through presentations, publications and training curriculum refreshment of current practices. Duties of the position include, but are not limited to: Serve as an investigator for proposed research and support other projects that align with their expertise. Design new technologies and protocols, as well as coordinate and prepare new research funding applications with different potential funding agencies, such as the Defense Threat Reduction Agency (DTRA), to expand the research spectrum of the Force Health Protection Research Thrust Area. Maintain knowledge of Biologically Based Simulation methods being developed on a number of different platforms in the academic and commercial realm, in order to provide a source of internal expertise to implement the latest computer simulation approaches. Maintain detailed knowledge of state-of-the-art principles and theories. Through continuous review of the literature, and contact with external experts and DoD peers in the field, the contractor shall keep the most current understanding of the field of mathematical simulation of Biological systems. Represent the division across core research areas in matters of toxicology cross- cutting science and foster collaborative relationships within the directorate scientific community. Provide major contributions to scientific literature and conferences, and report research project results in the form of peer-reviewed publications, technical reports and internal review documents.  Present research results yearly at national and international scientific meetings in the field of toxicology, chemical and biological warfare effects researcher. Serve as an in-house and external consultant. By maintaining collaborative research contacts with external research laboratories, and participating in annual international meetings, also shall maintain continuous, up-to-date knowledge of the various required research fields, in order to operate as an "internal" expert to the Aeromedical Research Division. Coordinate the development of patent applications, if applicable. Job Requirements MINIMUM REQUIREMENTS : Master's degree in chemical engineering, biology, bioengineering, or other technical degree deemed acceptable 4 years' experience in research and/or evaluating human risks. Prior experience in hypoxia studies and flow cytometry is desired Demonstrated ability to design and apply Biological Based Simulation models to predict the exposure effects of nerve and biochemical warfare agents conducting this work as part of an integrated research effort involving multiple DoD laboratories (Air Force, Army, Navy), and maintain and expand the present multi-service DoD laboratory collaborations in an effort  to secure these present research collaborations as well as grow Force Health Protection Research Thrust Area's research interests. Possess excellent communication skills and have experience writing proposals and scientific papers. Must be able to travel as required Must be a U.S. Citizen   Location Wright Patterson AFB - Dayton, OH US (Primary) CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://btltech.mua.hrdepartment.com/hr/ats/Posting/view/1105 APPLY ONLY THROUGH THE GREEN BUTTON PROVIDED WHEN YOU CLICK ON ABOVE LINK
BTL Technologies, Inc. Wright Patterson AFB Dayton, OH, US Full-Time
Case Western Reserve University
Nov 21, 2019
Open Rank Faculty Positions in Immunology - Department of Pathology Featured
The Department of Pathology at Case Western Reserve University (CWRU) is recruiting new faculty to expand its vibrant immunology research portfolio. Applications are encouraged from candidates with research programs in any area of immunology, including lymphocyte biology, epigenetic regulation of immune responses, leukocyte function, and other areas of innate and adaptive immunity and host defense. The positions will be supported by substantial start-up packages and the opportunity to participate in the Immunology Training Program, an inter-institutional program centered in the Department of Pathology. The Pathology Department itself is ranked in the top 10 for NIH funding, and the annual research funding in immunology and infectious diseases exceeds $100M across CWRU and affiliates. CWRU is located in Cleveland Ohio, a central Midwestern hub for art, culture, and sports that boasts a low cost of living and outstanding schools. Candidates at the Assistant Professor level should have a demonstrated record of success in multiple venues with substantial potential to obtain external funding. Candidates at the Associate or Full Professor levels should have robust and active research programs and demonstrable national or international reputations, respectively. Associate and Full Professor candidates should also have a history of mentorship and leadership. Interested candidates should forward a cover letter, CV, statement of research interests and names of 3 referees in a single pdf file to pathimmunologysearch@case.edu. In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply. Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants may contact the Office of Equity at 216-368-3066 to request an accommodation at any point in the application and hiring process; determinations will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University School of Medicine, Cleveland, OH, USA Full-Time
Case Western Reserve University
Nov 21, 2019
Associate Dean for Nursing Academic Affairs - Frances Payne Bolton School of Nursing Featured
Frances Payne Bolton School of Nursing is undertaking a national search for an Associate Dean for Nursing Academic Affairs. Join us in our exciting initiative to develop leaders in a changing health care environment. We seek a visionary nurse leader with demonstrated academic leadership and administrative experience for the position of Associate Dean for Nursing Academic Affairs (ADAA). The ADAA is responsible for leadership and oversight of the development, implementation and evaluation of outstanding academic programs in the FPB SON, and is responsible for student services, the Center for Nursing Education, Simulation and Innovation, and faculty development.   Apply with a letter of interest and curriculum vitae to: Carol M. Musil, PhD, RN, FAAN, FGSA Dean, FPB School of Nursing Case Western Reserve University 10900 Euclid Avenue Cleveland, OH  44106-7343 Or by email at mtr2@case.edu In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply. Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University Frances Payne Bolton School of Nursing Full-Time
Case Western Reserve University
Oct 21, 2019
Associate/Full Professor (tenured) and Vice Chair for Research - Department of Pathology Featured
The Department of Pathology at Case Western Reserve University (CWRU) and University Hospitals Cleveland Medical Center (UHCMC) is seeking a prominent and successful scientist with strong leadership and interpersonal skills to serve as Vice Chair for Research. A position as Chief of the Division of Experimental Pathology may be coupled with the Vice Chair position. The new Vice Chair will further develop the rigorous research programs in immunology, cancer and neurodegenerative diseases. Resources will be provided for recruitment of additional faculty positions, as well as the start-up package for the Vice Chair’s research program.  Candidates should have a PhD, MD or MD-PhD and a record of sustained rigorous scientific productivity and external funding for research in one of the department’s research focus areas (immunology, cancer, neurodegenerative diseases). Candidates at the Associate or Full Professor levels (with tenure) should have national or international reputations, respectively, For physician-scientists who also plan continued clinical activity, qualification in a subspecialty of Pathology is preferred with ability to satisfy the requirements for an unrestricted medical license in the State of Ohio. The Pathology Department is ranked in the top 10 for NIH funding and contains over 100 faculty, including over 30 research faculty in the Division of Experimental Pathology.  It also contains the Center for Systems Immunology, Center for Global Health and Diseases and the National Prion Disease and Pathology Surveillance Center. A robust PhD program contains three constituent training programs (Immunology, Cancer, Molecular and Cellular Basis of Disease), and the department has four NIH T32 training grants. CWRU is located in Cleveland Ohio, a central Midwestern hub for art, culture, and sports that boasts a low cost of living and outstanding schools.   Interested candidates should forward a CV, a cover letter describing their research interests and leadership accomplishments, and names of 3 referees to denise.davis@case.edu. CWRU and UHCMC provide support for dual career couples/families. In employment, as in education, CWRU and UHCMC are committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.  Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University School of Medicine, Cleveland, OH, USA Full-Time
Case Western Reserve University
Oct 16, 2019
Chair and Director, Periodontal Postdoctoral Program - Department of Periodontics Featured
Case Western Reserve University (CWRU) is seeking nominations and applications for a full-time, tenured/tenure track faculty member for the dual position of Chair and Director of the Periodontal Postdoctoral Program in the Department of Periodontics. Candidates should have a commitment to the institutional missions in teaching, research/scholarly activity, patient care and organizational quality improvement. Professional and academic experience must be commensurate for the rank of Professor or Associate Professor. The Chair of the Department reports to the Dean of the School of Dental Medicine. Required qualifications: - DMD/DDS or equivalent - Board certification by the American Board of Periodontology - Record of administrative achievement and ongoing leadership roles in academic dentistry/medicine  - Track record of sustained research and development with documented ability to attract extramural funding - Collaborative management expertise with excellent interpersonal and communication skills - Experience with graduate and undergraduate CODA accreditation - Ability to provide and teach conscious sedation techniques Preferred qualifications: - Doctor of philosophy (PhD) in a health sciences or related field - Vision for role of Periodontics in Interprofessional Education and Interprofessional Patient Care CWRU and Cleveland Clinic’s newly opened Health Education Campus (http://hec.case.edu/) is home to the CWRU Schools of Medicine, Dental Medicine and Nursing as well as the Cleveland Clinic Lerner College of Medicine. The campus consists of the Sheila and Eric Samson Pavilion and the Dental Clinic and offers an unparalleled and state of the future educational experience for our next generation of leaders in health care. This dynamic position commands a competitive salary enhanced by an attractive benefits package and a collegial work environment. Interested applicants should initially send a statement of career objectives and complete curriculum vitae to the Search Committee by emailing the Search Committee for Periodontics Chair/Director (email address: periocwru@case.edu). In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.   Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University, School of Dental Medicine, Cleveland, OH, USA Full-Time
Plunketts Pest Control
Jul 29, 2019
Route Technician - Sidney, OH Area Featured
$38,000 yearly
Route Technician - Sidney, OH Area $1200 Retention Bonus!! No Experience needed!! Company vehicle provided!! Full benefits offered!! Is this you? Are you a dynamic, energetic, and motivated person who can work independently and with a team? Does the idea of managing your own territory and growing business while providing excellent customer service to our commercial and residential clients every month interest you? Do you have a valid driver's license and are ready to work on one of the top service teams in the upper Midwest? Would like the flexibility to manage your time? Working out of your home, you will be servicing the Sidney, OH area. The Service/Sales Route Technician is provided a company truck, competitive compensation and excellent benefits package including vacation, sick time, medical insurance, and a 401k retirement plan. Route experience is not required; we will train the right person and provide them with all the tools required for a successful career. Position Description: The Service/Sales Route Technician will be responsible for an assigned territory to manage each month. Your clients include a variety of businesses ranging from restaurants, food plants, warehousing to office buildings and residential homes. You will also be required to build new business through sales.  Do you have? High school diploma or equivalent Exceptional client service skills, team player Self-starter with strong analytical problem-solving skills, detail oriented  Physical requirements to perform inspection, treatment, and related service duties. About Plunkett's Plunkett's is a 3rd generation family owned business established in 1915 celebrating over 100 years of continuous growth! Our 480+ employees enjoy competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training, and career development. Plunkett's is an outstanding, privately owned company that holds a great deal of opportunity for people who want to step up and start an exciting career! Learn more about being a Plunkett's Technician! WATCH VIDEO: https://youtu.be/Syl65iXFo94 To see full job description and requirements, and to apply, go to:  http://www.plunketts.net/employment/open-positions   Plunkett's is an equal opportunity employer and committed to hiring and retaining a workforce that reflects the diverse communities we serve.  EOE/Minorities/Females/Protected Vets/Disabilities/LGBT   For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1148322-29733
Plunketts Pest Control Sidney, OH 45365, USA Full-Time
Professional Diversity Network
Dec 05, 2019
A1A Customer Service Manager
Aetna Description: A1A is a fully integrated population health and customer service solution for large plan sponsors. Our embedded and customer-dedicated service, clinical, and rising risk pods allow maximization of inbound and outbound touchpoints to solve members' needs and create behavior change. Our white-glove service and end-to-end ownership of member support creates a trusted partner in health. We are the premiere service and clinical offering for Aetna nation-wide and create industry-leading solutions for our customers and members. The A1A Customer Service Manager will maintain oversight of functions in local service center, including but not limited to customer service, claim, provider services, complaints, grievances, and appeals, implementation, and/or plan sponsor operations. Executes local strategic and operational plan in support of business segment customer service objectives and initiatives. Plans, directs and implements procedures that will assure a high level of customer access and satisfaction. Responsible for the quality and effectiveness of own team and related teams, identifying and resolving technical, operational and team problems. Manages a team of professional employees and/or supervisors. 65059 Fundamental Components: Oversees the operations in a local service center handling a customer service function, which may include claims, member or provider services, billing, enrollment, accounts receivable and implementation services. Develops, monitors and reviews performance reports and service performance trends for each account against the plan and recommends specific actions or remedies as necessary. Develops and maintains strong collaborative relationships within operations as well as with patient management, Sales and Marketing, PSS, Underwriting, Utilization Management, and network management in establishing appropriate service level agreements. Develops, trains, evaluates, and coaches staff to provide cost effective claim processing and claim and customer service while ensuring that quality standards are met. Assesses individual and team performance on a regular basis and provide candid and timely developmental feedback; monitors training plans and ensure training needs are met. Establishes a clear vision aligned with company values; sets specific challenging and achievable objectives and action plans; motivates others to balance customer needs and business success; challenges self and others to look to the future to create quality products, services, and solutions. Attracts, selects, and retains high caliber, diverse talent able to successfully achieve or exceed business goals; builds a cohesive team that works well together. Creates and maintains tools, job aids, and training materials to help employees in their efforts to resolve issues and improve their relationship with customers. Collects, analyzes and reports on operations information in support of process, systems, and policy redesign. Effectively applies and enforces Aetna HR policies and practices, i.e. FML/EML, Attendance, Code of Conduct, and Disciplinary Guidelines Effectively manages cross-functional projects that support the business strategy. Background Experience: . Minimum of 8 years of experience managing/leading an operations team Minimum of 3 years of customer facing experience and presenting to customers and Senior Leadership Level. Strong verbal and written communication skills Strong and creative presentation design capabilities Exhibits "big picture" strategic thinking capabilities Clearly demonstrates ability to lead, drive and inspire leaders to achieve results Strong analytical skills Ability to determine root cause and create effective action plans to close performance gaps Clearly demonstrates aptitude to manage with courage Required Skills: Leadership - Anticipating and Innovating, Leadership - Engaging and Developing People, Service - Handling Service Challenges Desired Skills: Leadership - Creating Accountability, Service - Creating a Differentiated Service Experience, Service - Working Across Boundaries Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network New Albany, OH, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Global Business Solutions Senior Product Manager
Viasat Bigger challenges. Bolder ideas. Global impact. At Viasat, we're on a mission to deliver connections with the capacity to change the world. We're the company behind the world's fastest satellite internet service, with technology that's helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide. We're growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You'll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world's first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today. As a Senior Product Manager on our Global Business Services team, you will act as a product leader responsible for the development and management of the customer and partner experience as they purchase, use, and pay for various products and services for a variety of business markets. Primary to the role is assessing internal, market, and channel needs and identifying opportunities to create new and improve existing customer experiences. You will need to seek out areas of friction in the existing experience and work closely with other product managers to avoid introducing friction. This will be followed by envisioning and defining the ideal customer experience, building the business case and working closely with an agile development team and other stake holders to bring it to life. Additionally, as the Product Manager you will be responsible for the roadmap and prioritization of product initiatives and experience improvements. To be successful, you must be able to develop compelling, unique and effective value positions to bring to market, demonstrate strong business acumen, and develop effective product strategies with a clear understanding of the specific industry and the marketplaces in which our product competes. Furthermore, the Product Manager will formulate business cases/plans for the product and maintain a business plan for products throughout the product lifecycle. Job Responsibilities Develop a strong product vision that can be clearly and effectively communicated internally, to the market, and to the channel Drive roadmap, strategy and requirements management processes to generate the right priorities for the product, initially and over its lifecycle Develop and regularly communicate product, technology development and other roadmaps internally and externally Lead multidisciplinary team(s) across the product/service line for an entire portfolio through a collaborative, positive, business/market driven leadership style that is oriented toward the longer view vs. short term gain/profitability Write clear and complete product and service requirements documents that describe the customer's entire ideal experience Drive strategy for the product and collaborate with other Product Managers on their strategy development, as well as align the product strategy and portfolio with complementary offerings and with overall corporate strategic direction Monitor key metrics for the product and drive actions through the product team to achieve and maintain product success through defined product success criteria. Identify, understand and mitigate product vulnerabilities in current product/service releases and guide the mitigation/minimization/elimination of those vulnerabilities in future product/service releases Review industry, market channel and technology trends with a clear understanding of competitor strengths and weaknesses, activities and alliances Spend time with customers and channel partners to understand customer problems, observing customers firsthand whenever possible, especially observing product use by customers in real-world activities Work with CX/UX to define and develop amazing customer and partner experiences. Develop product forecast and financial plans with an understanding of revenue recognition, cost allocations, cash flow implications, and balance sheet impact. Work with marketing to develop marketing communication plans Develop product training programs for and otherwise support the BD/sales force, agents and distribution partners and provide training as needed Requirements 10+ years demonstrated product management, product engineering leadership, product marketing management, or other relevant business experience Demonstrated strong analytical, financial and strategic skills Highly energetic, positive attitude individual with strong interpersonal skills Experience working in an Agile development environment using Scrum and Nexus methodologies Experience in writing use cases, working with CX/UX teams to develop and communicate the customer experience Proven track record of successfully managing cross-functional teams in complex projects Excellent verbal and written communication skills Ability to work independently and stay focused in a dynamic environment Ability to lead through influence and mobilize individuals in and outside of Product Management to achieve business goals (including superior "soft" skills) Proven ability to effectively/efficiently manage product release launches Strong sense of urgency, with a demonstrated commitment to providing unequalled customer service Experience in pricing, roadmaps, and product strategy Ability to work in the College Station, TX or Carlsbad, CA office Bachelor's Degree in a relevant business or technical area Up to 25% travel to customers, partners, and various Viasat locations Preferences MBA or significant demonstrated business leadership experience Experience in writing requirements for Front end systems, orchestration flows, channel partner operations, and/or billing/payment systems Detailed understanding of IT systems Working knowledge of cost/managerial accounting Previous service operations experience Experience in companies that sold through channels Domain knowledge of Viasat's products (i.e., any of satellite communications, internet services, government communications, cryptography, mobile communications, broadband communications and networking equipment and services, etc.) To learn more about this site and other office locations, please click here ! Additional requirements Minimum education: BA/BS Years of experience: 8 plus years Travel: Up to 25% Citizenship: None Clearance: None
Professional Diversity Network Cleveland, OH, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Dayton, OH, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Findlay, OH 45840, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Marietta, OH 45750, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Toledo, OH, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Marietta, OH 45750, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Operations Supervisor
CVS Health Job Description An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Maintain customer/patient confidentiality 3. Merchandise/Presentation * Price merchandise * Stock shelves * Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise * Support the planning, execute the display and maintenance of off-shelf merchandise * Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills, supervision, and influencing skills Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail supervisor Education High school diploma or equivalent preferred Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Columbus, OH, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Surveillance Investigator (Part Time)
Frasco Inc Description: ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nations largest insurance carriers in the workers compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors. Through our Frasco Profiles division we provide national and international pre-employment screening. JOB DESCRIPTION: SURVEILLANCE INVESTIGATOR Performing surveillance and activities checks Reviewing assignments and supporting documentation to determine case objectives and client expectations. Preparing and dictating detailed investigation reports . Requirements: Essential job functions include, but are not limited to: Exceptional writing skills Excellent communication skills Ability to meet established deadlines Ability to travel to and from assignments daily Strong attention to detail with commitment to accuracy and quality Ability to work independently Strong critical thinking skills Ability to work a flexible schedule, including weekends a must. Ability to meet established deadlines Self-starter who holds themselves accountable for results and performance Valid drivers license Vehicle-generic model, earth tone colors, with the ability to perform covert surveillance (required) Tinted windows (recommended) HD Camcorder (required) Tripod Monopod (recommended) Covert Camera (required Laptop (required when traveling) Smartphone (required) Wondershare Software or Approved Software Option (required) Auto Insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage (required) Licensing fees: Depending on the state, there may be associated fees for your personal licensing. Whenever possible, Frasco absorbs these costs as they are related directly to your employment with Frasco. However, there are states where individual licensing is mandated and you may be responsible for the costs. PREFERRED SKILLS/EXPERIENCE: Preferred High School/Associates Degree and 1 Year Experience At least one year of personal injury style surveillance experience Eligible to be licensed as a Private Investigator Military background Experience as a Private Investigator Frasco offers an excellent benefits package for Full-Time employees, including, Health, dental, vision, and life insurance; Paid Time Off, Paid holidays and 401(k) Plan with company match; as well as Ancillary Benefit and Employee Discount Programs. Salary is competitive and commensurate with experience Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 55 years! All replies will remain confidential. EOE PM18
Professional Diversity Network Cincinnati, OH, USA Full-Time
HEI Hotels and Resorts
Dec 05, 2019
Bell/Luggage Attendant
Location: US-OH-Cincinnati# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsFew earn the chance to offer exceptional quality service due in part to the longevity of those who join our team. Associate's average over a decade of experience with The Westin Cincinnati rating us above our regional area in associate satisfaction within HEI Hotels & Resorts as a great place to work. Compensation ranks us as very competitive in the downtown market with a full scale of health & welfare benefits. Paid days off for vacation and sick time along with holiday pay is available. The 401(k) retirement plan has company based matching contributions. And being a well-known global brand allows you be part of the largest hotel company in the world with access to over 30 brands in total using our generous hotel discount program. At Westin, discover a place where you are given a choice, not just to get up, but to rise. OverviewServe guests in hospitable manner to ensure positive guest experience during arrival and departure.ResponsibilitiesShow guests to room assisting with their luggage.Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.Check luggage for hotel guests both for day and overnight.Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.Open doors and greet guests in a friendly and courteous manner.Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.Post the daily events board and entertainment board in the lobby.Maintain an open communication line through all shifts by proper use of intershift log.Deliver messages and valet to guest rooms.Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.May perform the duties of a valet as required.Assist front desk with key inventory twice weekly.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school diploma or equivalent required.Hotel experience preferred.Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.Ability to drive vans, limousines and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114113395
HEI Hotels and Resorts Cincinnati, OH, USA
HEI Hotels and Resorts
Dec 05, 2019
Front Desk Agent
Location: US-OH-Cincinnati# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsFew earn the chance to offer exceptional quality service due in part to the longevity of those who join our team. Associate's average over a decade of experience with The Westin Cincinnati rating us above our regional area in associate satisfaction within HEI Hotels & Resorts as a great place to work. Compensation ranks us as very competitive in the downtown market with a full scale of health & welfare benefits. Paid days off for vacation and sick time along with holiday pay is available. The 401(k) retirement plan has company based matching contributions. And being a well-known global brand allows you be part of the largest hotel company in the world with access to over 30 brands in total using our generous hotel discount program. At Westin, discover a place where you are given a choice, not just to get up, but to rise. OverviewAssist guests with arrival and departure from hotel, while providing positive guests experiences.ResponsibilitiesGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school diploma or equivalent required, and college degree preferred.Hotel experience preferred.Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.Ability to stand and move throughout front office and continuously perform essential job functions.Ability to access and accurately input information using a moderately complex computer system.Ability to observe and detect signs of emergency situations.Ability to establish and maintain effective working relationships with associates, customers and patrons.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI112798992
HEI Hotels and Resorts Cincinnati, OH, USA
Professional Diversity Network
Dec 04, 2019
A1A Utilization Manager (RN)
Aetna Description: This role is office based in New Albany, OH Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program. Requires an RN with unrestricted active license. 66667 Fundamental Components: -Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members -Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care -Communicates with providers and other parties to facilitate care/treatment -Identifies members for referral opportunities to integrate with other products, services and/or programs Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization -Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function Background Experience: -RN with current unrestricted state licensure required -3+ years of clinical experience required -Managed Care experience preferred Additional Job Information: Typical office working environment with productivity and quality expectationsWork requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environmentPosition requires proficiency with computer skills which includes navigating multiple systems and keyboardingEffective communication skills, both verbal and written. Required Skills: General Business - Applying Reasoned Judgment, General Business - Turning Data into Information Desired Skills: Benefits Management - Understanding Clinical Impacts, General Business - Communicating for Impact Functional Skills: Clinical / Medical - Concurrent review / discharge planning, Clinical / Medical - Direct patient care (hospital, private practice) Education: Nursing - Registered Nurse Potential Telework Position: Yes Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network New Albany, OH, USA Full-Time
Professional Diversity Network
Dec 04, 2019
Part Time Retail Merchandiser Richmond Heights OH 44143
Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays
Professional Diversity Network Richmond Heights, OH 44143, USA Full-Time

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