Jun 09, 2023
Call Center Representative
Featured
$20.00 - $25.00 hourly
CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=80331&clientkey=F0E693D2A318CF894CB95F4CC4203096
SCOPE: Call Center Representatives work in a remote setting answering customers’ questions and referring them to the necessary resources to solve their problems. They usually follow a script with prepared responses based on customer’s questions and replies. After working closely with the customers to resolve their issues, some Call Center Representatives may try to recommend additional tools that may benefit the customers.
The following is a list of responsibilities including but not limited to the performance of the Call Center Representative as determined by the DOO’s:
RESPONSIBILITIES:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient...
Lakeshore Management
Elmer, NJ, USA
Part-Time