28 jobs found

Without missing a beat, this team player leads daily shipping and receiving efforts, and handles wholesale and retail inventory deliveries to Safelite AutoGlass locations and other automotive glass retailers. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home. ESSENTIAL ACTIVITIES: Collaborates to maintain and evolve internal shipping and receiving processes -- all while managing, logging and stocking incoming automotive glass, accessories and supply items. Accurately completes customer invoices with appropriate inventory. Delivers the correct inventory to Safelite AutoGlass locations and other automotive glass retail shops on time and with a smile. Proactively inspects inventory for defects, scratches or other damage. Inspires others with optimal organization and cleanliness of warehouse space and company vehicles. REQUIREMENTS: High school diploma or GED preferred. Valid driver's license and power equipment certifications. Knowledge of state driving laws and applicable safety practices and procedures Ability to safely operate a motor vehicle and lift up to 75 pounds on a regular basis Ability to provide World Class customer service; perform basic mathematical calculations, read and write, understand and follow general instructions, and maintain accurate and complete work records. Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work. Learn more.

Silverline Company Overview We at Silverline are passionate about what we do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology - and we have a good time while we're at it! As a Salesforce Platinum Partner, Silverline combines Strategic Advisory, technical implementation services, and ongoing Managed Client Services to enable organizations to achieve maximum value with the Salesforce Platform. Silverline is consistently ranked one of Glassdoor's Best Places to Work among small- and medium-size companies, among other accolades. Come be a part of our team! Position Overview: As a key leader within our Client Services team, the Delivery Director will manage a portfolio of accounts and engagements in collaboration with internal sales and CS teams, ensuring success in all stages of our client lifecycle. As a Delivery Director, you will analyze Account potential, identify gaps, and make strategic recommendations throughout the engagements. You will also be responsible for effectively leading teams in all facets of customer success including: pre-sales support, relationship building, timelines, budgets, and best practice execution. You will also be expected to stay well informed on the latest Salesforce functionality and complementary technologies. The right candidate for this position will have a passion for teaching, leading, providing exceptional customer service and embracing Salesforce for business process excellence. They will also have a broad business background that adds strategic value to the role. Willingness to travel up to 20% of the time is required. Primary responsibilities include: Provide leadership across a portfolio of accounts and engagements with concentration on Customer Success. Establish productive, professional relationships and develop a "trusted advisor" status with key stakeholders in specific customer accounts in order to identify and grow opportunities Proactively lead strategic Account planning process to understand account potential and go deeper into each Account Generate and/or close opportunities for a portfolio of accounts and influence overall revenue growth from existing clients Help increase customer satisfaction and retention Lead business requirements gathering efforts to best understand customer needs and adequately scope projects for Statements of Work. Communicate clearly the progress of initiatives to key customer stakeholders Assist with high severity requests or issue escalations as needed to ensure customer satisfaction and problem resolution Coordinate the involvement of company personnel, including support, service, sales, marketing and management resources in order to meet Account performance objectives and customer expectations Work with Client Services Managers to identify project risks and resource gaps; set up action plans to mitigate Help Client Services teams proactively assess, identify needs and define success criteria on an ongoing basis. Help identify cross-sell and upsell opportunities by understanding the client's business requirements, analyzing and presenting strategic solutions that align with their needs; enable project teams to respond to client's future business strategy and organizational change management needs. Manage regular cadence with internal project teams to get a PULSE on every project and ensure lessons learned are being shared throughout the Client Services department Work with Delivery and Silverline Leadership to enhance internal processes to maximize success throughout all phases of the client life cycle. Leverage people, process and technology to evolve a strategy for Silverline Consultants to successfully implement their Client's CRM strategies Collaborate with sales during the pre-sales stage to research and understand client business challenges and drive towards value added solutions Coach team members on how to handle various project scenarios; Coach team members on project excellence while using SL methodology and maximizing project profitability Audit projects to ensure quality assurance checkpoints are being met Help build Practice by establishing processes, procedures, templates for pre-sales through engagement execution Education and Required Experience (Requirements) 10 + years general management/software consulting experience managing 10-20+ person teams 10 + years experience related to the successful delivery of CRM / Salesforce projects as well as experience conducting business interviews and leading client workshops Ability and confidence to work closely with, and advise, senior executives at a given customer Experience assessing business objectives and defining change strategy to meet objectives Past experience in measuring progress of programs against established objectives such as revenue, expense management, utilization metric, delivery quality, and customer satisfaction Demonstrate ability to work across all areas in an organization and manage various functions and resources Excellent communication skills and strong leadership and presentation skills Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects Proven track record of developing and maintaining profitable and referenceable customer relationships Confirmed experience to proactively identify, assess, and mitigate risks during bid development and project execution; manage delivery of projects; identify, develop, and close services engagements; develop winning and profitable proposals Ability to evaluate market reactions to Professional Services and provide input into strategy to meet changing market and competitive conditions Ability to build out value proposition presentations and package offerings for Professional Services during pre-sales cycle Past experience and responsibility for contract review, negotiation, and approval of all Professional Service implementations Bachelor's Degree in Business Administration, Management, Computer Science or Related Fields of Study or equivalent business experience The following certifications are preferred: SFDC Administrator Certification SFDC Sales Cloud Consultant Certification SFDC Service Cloud Consultant Certification

Auto Glass Technician Trainee Want to be one of our famous technicians in red? We thought so. Join us as a technician trainee, the first step to becoming a technician at Safelite. You'll earn money as you learn how to install auto glass and provide exceptional customer service for Safelite AutoGlass. Technicians become experts at troubleshooting, working independently, and focusing on attention to detail -- all while enjoying the camaraderie of a larger team. This is not your typical desk job. You'll take charge, work outside, use your hands, maximize your mechanical aptitude, and take pride in providing your customers with an experience so great, it's memorable. Start an exciting adventure! What you'll do: Learn through hands-on, classroom, and on-the-job training. Install and repair auto glass. Understand Safelite's commitment to customer experience. Use smart phone applications and Safelite systems. Complete supervised installations by embracing a positive attitude and following taught techniques. Study to pass a required Safelite certification in order to take the next career step toward becoming a technician. Commit to the Safelite Spirit . We like going out of our way to help solve people's problems and make their day better. We genuinely care about people, treat each other like family, and show courage to do the right thing -- always. We find creative ways to get the job done and go above and beyond the expected. What you'll bring: Resilience to work in the great outdoors (in all weather conditions). Perseverance and strong problem-solving abilities. Just enough mechanical knowledge/aptitude to learn auto glass installation. An interest in working with cars. Valid driver's license with a track record of safe driving. Ability to lift and carry up to 75lbs, routinely lift 30lbs. High school diploma or GED.   What you'll get: Competitive hourly pay -- paid weekly. Performance-based incentives and bonuses. Paid training, vans, smart phone, tools, and uniforms. 401k with company matching. Tuition reimbursement (up to $5,250 annually). Competitive medical insurance. Paid time off for R&R and volunteering opportunities in your own community. Being part of a national organization with career growth potential. Working with a purpose. This role makes a difference every day ! Celebrated as one of our valued technicians. Let's further explore to make sure this is the right job for you. Grab some popcorn, take 7 minutes to learn more, enjoy the video, and we'll see you soon.

Silverline Company Overview We at Silverline are passionate about what we do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology - and we have a good time while we're at it! As a Salesforce Platinum Partner, Silverline combines Strategic Advisory, technical implementation services, and ongoing Managed Client Services to enable organizations to achieve maximum value with the Salesforce Platform. Silverline is consistently ranked one of Glassdoor's Best Places to Work among small- and medium-size companies, among other accolades. Come be a part of our team! Position Overview Contribute to Client Success As a key contributor on the Delivery Industry Team, you will provide guidance and oversight to our project teams on industry best practices and trends, platforms and platform roadmaps, solution design, and accelerators Work with customer stakeholders to understand desired business outcomes and define success criteria using industry expertise and knowledge of platform capabilities Setup projects for success by participating in project estimation, identification of internal assets to leverage, and project kickoff Collaborate with delivery teams in preparing for a successful client engagement in your area of discipline Mentor Solution Architects in leading discovery and requirements refinement sessions to uncover and guide customers' business, functional, and technological requirements Contribute to Team Success within Capital Markets vertical Create and maintain training materials/modules as well as documented best practices Identify industry trends and potential accelerators for consideration as Foundry Assets Host regularly scheduled educational workshops/webinars for Silverline (not necessarily Salesforce related, could be industry trends, success stories, etc.) Define and promote a set of delivery and design standards unique to defined industry sectors and align them to discovery, design and resource templates for each Maintain a 'best of breed' backlog, story maps, and other materials per sub-vertical to be a starting point for Silverline teams Align with Internal & External Partners Collaborate with internal teams (Ventures, Go To Market, Sales, and Foundry) to help shape and grow the Silverline offerings in Investment Banking, ensuring we have teams that are ready to deliver what has been sold Collaborate with Sales and Account Teams to help develop specific proposals in support of new and ongoing business development Collaborate with external partner organizations, such as Salesforce, to develop Silverline offerings and delivery capabilities Grow Silverline's Expertise Assist in evaluating and growing the Investment Banking expertise of Silverline consultants Identify and engage in continuing professional education (beyond Salesforce) within the Investment Banking space (industry and partner certifications). Contribute to Silverline's industry market presence and recognition by attending conferences, writing blog posts, engaging in the Salesforce partner community, etc. Revisit clients and previous projects after the dust has settled, to identify what design decisions worked, what didn't, what are the client is doing now. Suggest new platform capabilities that the client might be able to take advantage of. Collaborate with Foundry to identify and maintain the asset roadmap within Capital Markets Collaborate with Alliances to develop and publish a list of vendors/apps for our preferred add-on applications Incorporate emerging technologies and tools into Silverline's offering. Essential Skills and Requirements BA/BS degree 15 + years of professional and/ or consulting experience, including some combination of Investment Banking (5-10 years) and experience on the Salesforce platform (Financial Services Cloud experience a plus) or comparable CRM Solid understanding of technology applications within Investment Banking Proven ability to communicate and build relationships with business and technical audiences, including demonstrated success influencing senior leaders and decision makers Solid thought leadership skills and ability to gain buy-in to a vision Precise and effective customer communications and presentation skills A proven ability to manage multiple, competing priorities simultaneously Understanding of key concepts of user centered design and design thinking Experience with business process definition, best practices, and reengineering Experience writing user stories to capture business requirements Understanding of the key levers for B2B, B2C, hybrid business models Great teamwork and collaboration skills Desire to learn new things and mentor team members

Silverline Company Overview We at Silverline are passionate about what we do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology - and we have a good time while we're at it! As a Salesforce Platinum Partner, Silverline combines Strategic Advisory, technical implementation services, and ongoing Managed Client Services to enable organizations to achieve maximum value with the Salesforce Platform. Silverline is consistently ranked one of Glassdoor's Best Places to Work among small- and medium-size companies, among other accolades. Come be a part of our team! Position Overview International travel will be required. The Senior Business Analyst is an Internal Product Owner that represents the client's business needs, solution goals & priorities during the engagement. In collaboration with the client Product Owner, the Senior Business Analyst drives development and maintenance of the product backlog, ensuring story quality and completeness (including INVEST characteristics) and performs the Sprint Demos. The Senior Business Analyst serves as the internal Silverline's team's initial point of contact for requirement gathering, clarification & prioritization for the initiative. Primary Responsibilities to the Client Ensures the Client Product Owner understands the Silverline Adaptive Agile methodology and use of Silverline Tools (Gateway and/or JIRA) Collaborates with the Client Product Owner to develop & prioritize the product backlog ensuring INVEST characteristics Establishes working relationships with Client SMEs Provides best practices around the functional areas affected by the engagement Facilitates discovery sessions to gather & prioritize requirements, understand desired business outcomes and define success criteria Along with the Tech Leads, articulate to customer stakeholders the value of recommended solutions and approach Provides input to sprint demos (incorporating the Why aspects of a given demo) Contributes to UAT process (incorporating the Why aspects for testing, ensuring coverage of test plans) Develops & delivers training sessions and/or performs knowledge transfer to client or Silverline training team members Primary Responsibilities to the Internal Project Team Represents the Client's needs to the internal project team, providing clarification and additional details as needed to support project execution Contributes to discovery session agenda Creates project deliverables including Process Flows, User Story Maps, User Stories Collaborates with Senior QA on development of QA & UAT process, plans & scripts Develops & oversees training curriculum preparation Works with Silverline Engagement Project Manager and Coordinators to manage project scope, budget & timeline expectations Collaborates with UX Design team on wireframes for Vlocity solutions Primary Responsibilities to the Silverline Management Share lessons learned to Solution Architect Center of Excellence lead to implement and improve BA processes Share lessons learned to Vlocity Center of Excellence lead to implement and improve lessons learned Share lessons learned to the Industry Principals to implement and improve industry specific best practices around discovery, backlog & story map best practices, etc. Identifies opportunities for add-on work Basic Requirements BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience 7+ Professional Services consulting client experience Proven ability to communicate and build relationships with business and technical audiences Precise and effective customer communications and presentation skills Understanding of technology application within business A proven ability to manage multiple, competing priorities simultaneously Understanding of key concepts of user centered design and design thinking Experience with business process definition, best practices, and reengineering Experience writing user stories to capture business requirements Understanding of the key levers for B2B, B2C, hybrid business models Great teamwork and collaboration skills Desire to learn new things and mentor team members Understanding of insurance policy lifecycle process (Prospecting, Quote to Bind, Claims) Desired Skills/Certifications Salesforce.com certification (Administrator, Sales Cloud or Service Cloud) Vlocity Platform Foundations certification Very strong customer facing skills Knowledge of Financial Services, Insurance or Emerging Markets, preferred

Auto Glass Technician Trainee Want to be one of our famous technicians in red? We thought so. Join us as a technician trainee, the first step to becoming a technician at Safelite. You'll earn money as you learn how to install auto glass and provide exceptional customer service for Safelite AutoGlass. Technicians become experts at troubleshooting, working independently, and focusing on attention to detail -- all while enjoying the camaraderie of a larger team. This is not your typical desk job. You'll take charge, work outside, use your hands, maximize your mechanical aptitude, and take pride in providing your customers with an experience so great, it's memorable. Start an exciting adventure! What you'll do: Learn through hands-on, classroom, and on-the-job training. Install and repair auto glass. Understand Safelite's commitment to customer experience. Use smart phone applications and Safelite systems. Complete supervised installations by embracing a positive attitude and following taught techniques. Study to pass a required Safelite certification in order to take the next career step toward becoming a technician. Commit to the Safelite Spirit . We like going out of our way to help solve people's problems and make their day better. We genuinely care about people, treat each other like family, and show courage to do the right thing -- always. We find creative ways to get the job done and go above and beyond the expected. What you'll bring: Resilience to work in the great outdoors (in all weather conditions). Perseverance and strong problem-solving abilities. Just enough mechanical knowledge/aptitude to learn auto glass installation. An interest in working with cars. Valid driver's license with a track record of safe driving. Ability to lift and carry up to 75lbs, routinely lift 30lbs. High school diploma or GED.   What you'll get: Competitive hourly pay -- paid weekly. Performance-based incentives and bonuses. Paid training, vans, smart phone, tools, and uniforms. 401k with company matching. Tuition reimbursement (up to $5,250 annually). Competitive medical insurance. Paid time off for R&R and volunteering opportunities in your own community. Being part of a national organization with career growth potential. Working with a purpose. This role makes a difference every day ! Celebrated as one of our valued technicians. Let's further explore to make sure this is the right job for you. Grab some popcorn, take 7 minutes to learn more, enjoy the video, and we'll see you soon. </p></div>

Silverline Company Overview: Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing? Silverline employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! Silverline is a Salesforce Platinum Cloud Alliance Partner focused on delivering robust business solutions leveraging cloud-computing platforms. Silverline was listed #1 among small and medium size companies in the annual Glassdoor Employees' Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team! Primary responsibilities include: Consulting and Business Acumen Proactively apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design solutions to address marketing business needs and articulate value to client stakeholders Engage customer stakeholders to understand desired business outcomes, define success criteria, and maximize utilization of the platform Conduct marketing business process review meetings and lead the evaluation of functional and technical requirements Develop and nurture trusted adviser relationships with clients Provide sound consulting guidance related to best practices, adoption, platform development, leveraging additional ecosystem functionality and Salesforce Marketing Cloud / Pardot releases to streamline digital marketing processes Serve as a lead Marketing Automation Solution Architect across multiple projects and/or Client Services engagements Marketing Automation - Responsibilities Serve as a point of contact to the client's Product Owner for marketing automation and/or client marketing team. Provide support for existing Marketing Cloud solution implementations in client's account, including troubleshooting / break fix activity Proactively look for ways for clients to maximise the platform to evolve the client's digital marketing strategy by utilizing all available product features and functionality Lead journey mapping workshops to allow clients to enhance their customers' digital experience through multi-channel journeys Configure/build/test journeys or automations based on proposed designs Proactively look for ways to maximise client's operational efficiencies by strategically leveraging Automation Studio for use cases like data imports, data extracts, recurring audience generation, marketing sends, etc. Provide audience segmentation support including filtered data extensions as well as SQL query activities. Develop client-based training material and deliver end-user training on Marketing Cloud / Pardot products and features as needed Provide API consultation as needed Configure/maintain Sales/Service cloud integration to allow required customer data to flow into Marketing Cloud. Deliver solution guidance on all MC studios including Email Studio, Mobile Connect, Ad Studio, Social Studio Perform general Marketing Cloud administrative functions such a creating users, modify roles / permissions, execute standard reports, setup tracking data extracts. Project Management As a key contributor on a project team, guide customers through the implementation of Marketing Automation solutions using Silverline's agile methodology Iterate on solutions through a Build/Test/Review cycle with customer Product Owner Work with a Silverline Client Services Manager(CSM) to manage a project to scope, budget and timeline expectations With CSM, lead Initiation workshops and requirements refinement sessions to uncover customers' digital marketing requirements Document system requirements as requested Ability to manage multiple projects simultaneously Excellent time management skills Basic Requirements: BA/BS degree or equivalent work experience. MBA is a plus 5+ experience consulting with clients for Salesforce Marketing Cloud and/or Pardot platforms in senior technical or program management role. Experience with other Marketing Automation platforms a plus. Strong Project Management and Facilitation Skills. Understanding of Agile Best Practices Understanding of Marketing Automation Best Practices Familiarity with PMI processes and procedures Desired Skills/Certifications: Marketing Cloud and/or Pardot Certifications (Specialist or Consultant) Salesforce Sales and Service Cloud Certifications a plus Project Management Certification (PMP or similar) a plus Very strong customer facing skills Knowledge of Financial Services, Health & Life Sciences Industry, or Emerging Markets, preferred

Silverline Company Overview: Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing? Silverline employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! Silverline is a Salesforce Platinum Cloud Alliance Partner focused on delivering robust business solutions leveraging cloud-computing platforms. Silverline was listed #1 among small and medium size companies in the annual Glassdoor Employees' Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team! Position Overview: As a Technical Architect with Silverline you will be part of a team delivering the most creative, sophisticated, and challenging applications on the force.com platform. You will be a critical part of functional project team responsible for owning and executing delivery of custom solutions that are uniquely tailored to the business' needs. Our solutions utilize deeply technical aspects of all areas of the Salesforce.com platform, and require the highest quality implementations built for scale, efficiency, and a great customer experience. You will work directly with the client to understand their needs and detailed requirements, and will be responsible for designing a robust solution to meet those needs, eventually communicating that solution in a clear and professional manner to client stakeholder executives. This role will interact closely with external systems and infrastructure and lead multiple technical projects/developer resources simultaneously. The Technical Architect is ultimately responsible for the technical excellence of any project that they are on. The core function of the Technical Architect role is to take ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, and 3rd party applications. Primary responsibilities include: Work directly with customers to define requirements and present solutions Responsible for directing and managing developer resources to accomplish project goals Responsible for developing in Apex, Lightning, Visualforce, React, and other technologies to build customized solutions that support business requirements and drive key business decisions Leading technical design sessions and writing technical design documents. Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement Managing technical scope and client expectation. Design and develop integrations between applications and other systems as may be required by customers Responsible for providing hands on expert level assistance to developers for technical issues. Requirements: Solid understanding of and detailed experience with Salesforce.com architecture and APIs BA/BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience is preferred. Ability to be highly productive, both working alone and in close collaboration within a team, able to multi-process and thrive in a fast-paced, customer driven, sometimes unpredictable-but always fun and engaging environment Experience completing multiple salesforce. com implementation projects requiring integration to legacy systems using Salesforce APIs. Experience completing multiple salesforce. com implementation projects requiring original code development Ability to quickly acquire new technical expertise both within the SFDC platform and in related technologies such as client side scripting libraries (e.g. React) and ETL/ESB integration tools (e.g. Informatica) Strong understanding of relational databases structure and functionality Preferred, but not Required: Active in the Salesforce Community in the form of blogs, stack exchange posts, and the like. Lead thought and design on the platform. Consulting Experience Experience using React, or other MV* javascript frameworks. Technical project management experience Experience with RESTful webservices Experience developing mobile, hybrid, and/or native iOS applications Experience with developing applications on Heroku Experience with scripted data loader, web services, cloud or on-premise middleware and other enterprise integration technologies. Informatica Cloud and Mulesoft preferred. Certified Force.com Developer (DEV-401), Platform Developer I or equivalent experience Certified Force.com Advanced Developer (DEV-501), Platform Developer II or equivalent experience Salesforce Domain Specialist and Architect certifications Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, environment management, continuous integration FinServ, Health Care or other industry experience Competency with Microsoft SQL Server, MYSQL, postgreSQL or Oracle

Silverline Company Overview: Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing? Silverline employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! Silverline is a Salesforce Platinum Cloud Alliance Partner focused on delivering robust business solutions leveraging cloud-computing platforms. Silverline was listed #1 among small and medium size companies in the annual Glassdoor Employees' Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team! Position Overview: As a key contributor on a project team, guide customers through the implementation of Salesforce solutions using Silverline's agile methodology Engage customer stakeholders to understand desired business outcomes and define success criteria Articulate to customer stakeholders the value of recommended solutions and approach Lead Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements Synthesize requirements to create clear and comprehensive user stories and solution design documentation Perform fit-gap analysis between Salesforce functionality and client requirements Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality Draft custom development specifications and manage the delivery and testing of the functionality by Development resources Iterate on solutions through a Build/Test/Review cycle with customer Product Owner Develop training curriculum and deliver training sessions to the solution's end users Work with a Silverline Engagement Manager to manage a project to scope, budget and timeline expectations Basic Requirements: BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience; MBA preferred 3+ years experience administering or consulting with Salesforce Experience with business process definition, best practices, and reengineering Experience writing user stories to capture Salesforce requirements Experience with data migrations from third party systems to Salesforce Experience designing or building Salesforce integrations with 3rd party applications Understanding of the key levers for B2B, B2C, hybrid business models Understanding of key concepts of user centered design and design thinking Desire to learn new things Great teamwork and collaboration skills

Silverline Company Overview Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing? Silverline employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this years annual Glassdoor Employees' Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team! Position Overview Contribute to Client Success As a key contributor on the Industry CoE Team within the Silverline Delivery Practice, you will provide guidance and oversight to our project teams on industry best practices and trends, platforms and platform roadmaps, solution design, and accelerators specifically for Healthcare Providers Work with customer stakeholders to understand desired business outcomes and define success criteria using your expertise of working with Healthcare Providers and knowledge of platform capabilities Setup projects for success by participating in sales discovery, project estimation, identification of internal assets to leverage, and project kickoff for engagements in the Healthcare Provider sub-vertical Collaborate with delivery teams in preparing for a successful client engagement in your area of discipline Mentor Solution Architects in leading discovery and requirements refinement sessions to uncover and guide customers' business, functional, and technological requirements Contribute to Team Success within the Healthcare Provider Sub-vertical Create and maintain training materials/modules as well as documented best practices Identify industry trends and potential accelerators for consideration as Foundry Assets Host regularly scheduled educational workshops/webinars for Silverline (not necessarily Salesforce related, could be industry trends, success stories, etc.) Define and promote a set of delivery and design standards unique to the Healthcare Provider industry and align them to discovery, design and resource templates for each Maintain a 'best of breed' backlog, story maps, and other materials per sub-vertical to be a starting point for Silverline teams Align with Internal & External Partners Collaborate with internal teams (Ventures, Go To Market, Sales, and Foundry) to help shape and grow the Silverline offerings in the Healthcare Provider industry vertical, ensuring we have teams that are ready to deliver what has been sold Collaborate with Sales and Account Teams to help develop specific proposals in support of new and ongoing business development Collaborate with external partner organizations, such as Salesforce to develop Silverline offerings and delivery capabilities Grow Silverline's Expertise Assist in evaluating and growing the Healthcare/Provider expertise of Silverline consultants Identify and engage in continuing professional education (beyond Salesforce) within the Healthcare Provider vertical (industry and partner certifications). Contribute to Silverline's industry market presence and recognition by attending conferences, writing blog posts, engaging in the Salesforce partner community, etc. Revisit clients and previous projects after the dust has settled, to identify what design decisions worked, what didn't, what are the client is doing now. Suggest new platform capabilities that the client might be able to take advantage of. Collaborate with Foundry to identify and maintain the asset roadmap within the Healthcare vertical and Provider sub-vertical Collaborate with Alliances to develop and publish a list of vendors/apps for our preferred add-on applications Incorporate emerging technologies and tools into Silverline's offering. Essential Skills and Requirements BA/BS degree 3+ years experience in the Healthcare vertical and/or Provider sub-vertical 3+ years experience on the Salesforce platform (Health Cloud experience a plus) 3+ years of related Professional Services leadership and consulting experience Solid understanding of technology applications within the Healthcare industry Proven ability to communicate and build relationships with business and technical audiences, including demonstrated success influencing senior leaders and decision makers Solid thought leadership skills and ability to gain buy-in to a vision Precise and effective customer communications and presentation skills A proven ability to manage multiple, competing priorities simultaneously Understanding of key concepts of user centered design and design thinking Experience with business process definition, best practices, and reengineering Experience writing user stories to capture business requirements Understanding of the key levers for B2B, B2C, hybrid business models Great teamwork and collaboration skills Desire to learn new things and mentor team members

Silverline Company Overview Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing? Silverline employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this years annual Glassdoor Employees' Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team! Position Overview: Gather and document integration requirements Research, recommend the appropriate ETL tool for client integration requirements Design and document integration flows between Salesforce and third-party systems ensuring that the technical architecture is modifiable, dependable and scalable Build and test integrations Create and manage integration team tasks and act as liaison between Engagement Managers and Integration Team Advise on key architectural decisions around Salesforce.com, integration platforms and other supporting technologies Facilitate client facing technical communication throughout the project to ensure accurate solution design Assist Engagement Manager and Solution Architect to deliver overall end-to-end integration implementation of Salesforce.com Evaluate projects from a technical perspective ensuring appropriate development decisions are executed Basic Requirements: 3+ years designing integration solutions with relational databases (such as SQL Server, MySQL, or Access), Salesforce 3+ years designing and building integrations with 3rd party applications using any integration tool and extract, transformation and load (ETL) tools i.e. Jitterbit, Informatica Cloud, Talend, SSIS, Dell Boomi, MuleSoft Experience with SOAP and REST web services Strong background defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines. BA/BS degree in Computer Science or Engineering or equivalent work experience in lieu of degree Salesforce.com certifications (Admin, Platform App Builder or Platform Developer) Desired Skills/Certifications: Experience with task and agile management tools such as Jira Proficient with Google Apps, MS Office and Lucid Charts Preferred Salesforce.com certifications (Integration Architecture Designer, Data Architecture and Management Designer)

Silverline Company Overview Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing? Silverline employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this years annual Glassdoor Employees' Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team! Position Overview Contribute to Client Success As a key contributor on the Industry CoE Team within the Silverline Delivery Practice, you will provide guidance and oversight to our project teams on industry best practices and trends, platforms and platform roadmaps, solution design, and accelerators specifically for Healthcare Payers Work with customer stakeholders to understand desired business outcomes and define success criteria using your expertise of working with Healthcare Payers and knowledge of platform capabilities Setup projects for success by participating in sales discovery, project estimation, identification of internal assets to leverage, and project kickoff for engagements in the Healthcare Payer sub-vertical Collaborate with delivery teams in preparing for a successful client engagement in your area of discipline Mentor Solution Architects in leading discovery and requirements refinement sessions to uncover and guide customers' business, functional, and technological requirements Contribute to Team Success within the Healthcare Payer Sub-vertical Create and maintain training materials/modules as well as documented best practices Identify industry trends and potential accelerators for consideration as Foundry Assets Host regularly scheduled educational workshops/webinars for Silverline (not necessarily Salesforce related, could be industry trends, success stories, etc.) Define and promote a set of delivery and design standards unique to the Healthcare Payer industry and align them to discovery, design and resource templates for each Maintain a 'best of breed' backlog, story maps, and other materials per sub-vertical to be a starting point for Silverline teams Align with Internal & External Partners Collaborate with internal teams (Ventures, Go To Market, Sales, and Foundry) to help shape and grow the Silverline offerings in the Healthcare Payer industry vertical, ensuring we have teams that are ready to deliver what has been sold Collaborate with Sales and Account Teams to help develop specific proposals in support of new and ongoing business development Collaborate with external partner organizations, such as Salesforce and Vlocity to develop Silverline offerings and delivery capabilities Grow Silverline's Expertise Assist in evaluating and growing the Healthcare Payer expertise of Silverline consultants Identify and engage in continuing professional education (beyond Salesforce) within the Healthcare Payer vertical (industry and partner certifications). Contribute to Silverline's industry market presence and recognition by attending conferences, writing blog posts, engaging in the Salesforce partner community, etc. Revisit clients and previous projects after the dust has settled, to identify what design decisions worked, what didn't, what are the client is doing now. Suggest new platform capabilities that the client might be able to take advantage of. Collaborate with Foundry to identify and maintain the asset roadmap within the Healthcare vertical and Payer sub-vertical Collaborate with Alliances to develop and publish a list of vendors/apps for our preferred add-on applications Incorporate emerging technologies and tools into Silverline's offering. Essential Skills and Requirements BA/BS degree 3+ years experience in the Healthcare Payer sub-vertical 3+ years experience on the Salesforce platform (Health/Financial Services Cloud experience a plus) 3+ years of related Professional Services leadership and consulting experience Solid understanding of technology applications within the Healthcare industry Proven ability to communicate and build relationships with business and technical audiences, including demonstrated success influencing senior leaders and decision makers Solid thought leadership skills and ability to gain buy-in to a vision Precise and effective customer communications and presentation skills A proven ability to manage multiple, competing priorities simultaneously Understanding of key concepts of user centered design and design thinking Experience with business process definition, best practices, and reengineering Experience writing user stories to capture business requirements Understanding of the key levers for B2B, B2C, hybrid business models Great teamwork and collaboration skills Desire to learn new things and mentor team members

SUMMARY Must have basic computer skills and able to read prints. Must be familiar with IPC-A-610 and J-STD, hand soldering skills and able to recognize solder defects, able to use hand tools and some measuring devices. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. · Regular and predictable attendance is required. · Must have basic computer skills and able to read prints. · Must be willing to work five (5) days a week eight (8) hours, be able to work weekends Saturdays and Sundays as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or equivalent  combination of education and experience  required. Have good organizational skills, work well in a small team environment and have some comprehension of computer skills. Candidate must be able to work with small hardware/assemblies and be able to lift and carry larger completed assemblies. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos.   Ability to write simple correspondence.   Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Summary Directs and coordinates activities of the Quality Control department(s), with emphasis on training and product flow management by performing the following duties: Essential Duties and Responsibilities Include but are not limited to the following: • General responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing AOI activities; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Specifically reviews production and back log schedules to evaluate priorities and management of inspection resources. • Specifically plans inspection operations, establishing priorities, sequences and resource allocations on a daily basis. • Regular and predictable attendance required. • Reviews and revises standard operational and working practices and observes workers to ensure compliance with the established standards. • Mediates and addresses issues for the inspectors so they can continue working without unplanned interruptions. When necessary reassign priorities or directions to keep the inspector working while resolution is being sought. Escalate issues that are chronic or that have not been resolved satisfactorily and inform Quality Assurance Management when written corrective actions are needed. • Interface with all other areas and groups with a need to know to resolve problems with products and processes. Ensure management is aware of items that need written corrective actions. • The expectation for the supervisor is that they become fully cross trained for all Quality Control positions so on an as needed basis they can fill in or help support. • Perform over time as needed/required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Good communication, both written and verbal. Show experience by utilizing a personal computer and working knowledge of Microsoft software including Windows & Office. Training or Certification of the following required within 90 days of employment to continue performing the duties of a AOI Supervisor: Mandatory Training as identified on the Quality Matrix under Supervisor QC. Training or Certification of the following standards required prior to performing the duties of a Supervisor: Required Title Specific requirements listed on the Quality Matrix under Supervisor QC included but not all encompassing include understanding IPC workmanship criteria specifically for electronics manufacturing. The ability to learn and train the processes and procedures associated with the AOI area. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED) and training in the electronics field and/or an equivalent combination of education, training and experience that allows the employee to sufficiently meet the 90 day and title specific requirements in a short time after employment as listed on the Quality Matrix. The major points of working knowledge needed pertain to IPC-A-610 and J-STD-001 workmanship criteria & understanding the workings of AOI processes and equipment. Language Skills Ability to read and interpret documents such as safety rules, operating and procedural instructions/manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers. Mathematical Skills Ability to add, subtracts, multiply, and divide basic numbers, common fractions, and decimals. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, diagram, or schedule format. Physical Demands While performing the duties of the Supervisor, the employee is regularly required to talk and listen. The employee is frequently required to stand; walk and sit. The employee must frequently lift and/or move up to 27 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment The supervisor works in all the environments within and outside buildings on this campus. Both close proximity to others and isolated situations occur. The work load changes as demands on time and talents occur on a daily basis. The ability to adapt and change with the priorities and keeping a positive attitude is essential. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

SUMMARY Candidate will be responsible for testing and troubleshooting various digital printed circuit boards, modems and switches using computer automated test stations, as well as setting up operating discrete test equipment. Candidate must be self motivated, team player, requiring little supervision and willing to work overtime as required. Candidate should be familiar with working in an ISO9001 manufacturing work environment. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular and predictable attendance required EDUCATION and/or EXPERIENCE  Associates (AA) degree in electronics or equivalent military electronics experience. Candidate should be familiar with standard test equipment including spectrum analyzers, oscilloscopes and data analyzers. They should be able to read schematics down to the component level, and should have good computer skills.  LANGUAGE SKILLS  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS  To perform this job successfully, an individual should be DOS literate and have working knowledge of Word, Excel and strong background in computer knowledge. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary Comtech EF Data is looking for a CNC Machinist 2. You will set up and operate manual and numerical control equipment to cut and form metal work pieces to specification.   Essential Functions and Responsibilities • Capable of reading and interpreting blueprints and engineering documentation. • Must be familiar with and capable of operating all production equipment utilized within the machining work center. • Able to work with minimal supervision and assists with cross-training of lesser skilled dept. personnel. • Must have comprehensive knowledge and understanding of all personal protective equipment (PPE) utilized within the dept. • Must comply with all CEFD safety and housekeeping policies at all times. • Will be required to perform material handling duties within the dept. as necessary to ensure production throughput.  • Reviews setup sheets and specifications to determine setup procedure, machining sequence and dimensions of finished work piece. • Attaches fixture to machine bed and positions and secures work piece in fixture according to setup instructions. • Assembles cutting tools in tool holders and positions tool holders in machine spindles as specified or inserts cutting tools in specified machine magazines. • Manipulates controls and enters commands to index cutting tool to specified set point and to start machine. • Observes and listens to machine operation to detect malfunctions such as worn or damaged cutting tools. Changes cutting tools and location of work piece during machining process as specified in setup instructions. • Measures work piece for conformance to specifications. • Adjusts machine feed and speed and changes cutters to machine parts according to specifications when automatic programming is faulty or machine malfunctions. • Machines materials other than metal such as composites, plastic, and rubber.   Qualifications • High School diploma, GED, technical school training or 3+ years equivalent combination of education and experience. • Previous experience as a CNC machinist is required. • Must be able to multi-task and adjust quickly to a high paced teamwork environment. • Must be able to work up to 10 to 12 hours per day Monday through Friday and flexibility to work weekends as required as needed to ensure SO requirements are completed ahead of schedule.  • Must be analytical, organized, highly motivated and capable of making sound decisions. • Must have strong, demonstrative abilities to read, analyze and interpret technical information on blue prints while working in a fast-paced production environment.    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  • The physical demands of the position include: constant standing, walking, reaching, and gripping.  • While performing the duties of this job, the employee is regularly required to stand and use hands 10-12 hours/day.  • Material handling demands include: occasional lifting from floor level to work surface up to 50 lbs. and constant lifting up to 10 lbs.  • Vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision and depth perception.   About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com.

SUMMARY Operate AOI (Automated Optical Inspection) equipment by inspecting, controlling; and monitoring inspection process to support product meets its highest quality per IPC-A-610 or J-STD-001, and achieving business objectives within a desired time frame by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES ( other duties may be assigned ) Regular and predicable attendance required. Verifying AI (Assembly Instructions) against AOI program and Assembled PCB to ensure the accuracy and details product build. Review First Piece document including applicable ECO, Deviation, BoM, and AOI program. Be able to perform X-Ray BGA (Ball Grid Array), QFN (Quad Flat No-Lead) and other components requiring X-ray Follow procedures and inspection methods according to company policy. Be able to handle heavy pressure and priorities to meet company business objectives Understanding electronics components such as marking, polarized and orientation Be able to make decision regarding defective components based on IPC-A-610 standards. The ability to fill out quality document such as Communication Form and First Piece (FP) report.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Electronics Components Knowledge Understand the process and work flow (Router/Traveler knowledge) IPC-A-610 (Acceptability of Electronic Assemblies) Ability to read and write (in English) BoM Structures (Bill of Material) Education and/or Experience High school or technical school; or 2 years of directly related experience (Quality Control) and/or training; equivalent combination of education and experience in manufacturing environment. Experience Automated Optical Inspection (AOI) and X-Ray inspection criteria requirement. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.