Feb 16, 2020
Aetna Description: This is an in-office position open to candidates in the Chandler, AZ office and may involve travel to the New Albany, OH office. Deliver training sessions to new hires and existing staff that successfully transfers learning from the classroom back to the job in order to facilitate appropriate delivery of benefits and/or health information. Provide continuing education sessions such as lunch and learns, golden hour sessions, and refresher learning sessions, based on the needs of the A1A Clinical business needs. Requires an RN with unrestricted active license. This position will sit in the new Chandler, AZ office once construction has been completed. Telework can be flexible when classes are not in session, otherwise the potential candidate must work out of the Chandler office. 67338 Fundamental Components: Develops and conveys realistic clinical case scenarios for use in training program Maintains working knowledge of the Case Manager role Participates in workgroups to develop learning strategies to improve healthcare delivery performance Lead training delivery sessions for designated audiences Collaborate with content designers/developers to ensure that correct curriculum is available Conducts continuing education efforts based on business needs Deploys multiple training methodologies to effectively reach all learners Simultaneously manage multiple, complex projects Develop/assist in development and /review new training content and collaborate inter and intra-departmentally on training methodology for the delivery and implementation Participates in evaluating the effectiveness of training programs during and at designated intervals after delivery Background Experience: 3+ years of clinical experience required RN with current unrestricted state licensure required. 1+ years previous training experience or previous platform skills required (informal training such as live/recorded presentations, leading team meetings, one on one training/mentoring will be considered) Knowledge of 3+ years managed care experience Knowledge of quality of care and member safety issues Knowledge of regulatory/accreditory guidelines Knowledge of all aspects (including services available) of programs used by audiences (e.g., assessment tools, Milliman Care Guidelines) Strong clinical/technical training knowledge of the function being trained. Excellent platform skills and the ability to interact effectively with people at all levels of the organization. Basic understanding of adult learning principles and instructional design. Additional Job Information: Typical office working environment with productivity and quality expectations Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor. Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding Effective communication skills, both verbal and written. Required Skills: General Business - Communicating for Impact, Leadership - Collaborating for Results, Leadership - Engaging and Developing People Desired Skills: Leadership - Creating a World Class Workforce, Service - Case Administration, Service - Creating a Differentiated Service Experience Functional Skills: Communication - Communication Delivery - Public Speaking, Learning - Preceptor - Nurse, Learning - Principals of Adult Learning, Nursing - Case Management Technology Experience: Aetna Application - Aetna Total clinical View, Aetna Application - TE Aetna Strategic Desktop, Database - Intuit QuickBase, Desktop Tool - Microsoft PowerPoint Education: Nursing - Registered Nurse (RN) Potential Telework Position: Yes Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Chandler, AZ, USA Full-Time