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Central Research Inc.
Dec 05, 2019
• Req #520874 Desktop Support I - Lowell, AR Featured
The Desktop Support I position is responsible for providing first level technical support with the installation, maintenance, upgrade, troubleshooting, removal and repair of personal computer equipment, peripheral equipment, computer operating systems, computer software, and telephones. This position supports multiple offices in North West Arkansas, Tennessee, and Washington, DC. Responsibilities & Duties: Understand and demonstrate the principals of the Company’s Mission, Vision and Values. Provide first line response for users with desktop, laptop, password, connectivity and application issues. Respond to requests for issues that may require technical assistance to be provided by phone, email and or/using a help desk management system or personal deskside visits. Escalates more complex and impactful issues to higher level support teams. Updates system inventory and tracking for desktops, laptops, printers, corporate cell phones and software licensing. Provides support related to testing and deployment of operating system and application security patches on workstations, laptops. Setup new hires with needed hardware, software, tokens, etc. Terminate employees per company policies & procedures. Works assigned tickets, vulnerabilities and patching as assigned. Troubleshoot and provide solutions to hardware and software problems. Install, upgrade, repair, and remove hardware and software as necessary. Develop and present application and user documentation and training for supporting departments across the organization. Acts as a liaison between customer and technical escalation points within the IT team. Install application software necessary to complete job functions. Update and maintain standard operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Recommend equipment upgrades to environment as business needs dictate. Assist in projects as assigned by IT management. Comply with policies and procedures as required. Other duties as assigned Minimum Qualifications High School degree or GED 6 or more months work experience on a help desk supporting 100 or more users in a call center or secure work environment: IT administration with Windows10 PC imaging and hardware deployment, group policy, workstation setup, remote assistance Ability to obtain and maintain a 6C Suitability clearance U.S. Citizenship required per contract Preferred Qualifications   A+ Certification Associates degree in Computer Science or related field Microsoft Active Directory and DNS Knowledge, Skills & Abilities Intensive analytical skills necessary to comprehend real time production desktop performance along with maintaining best practices of desktop functionality Comprehension of networking/distributed computing environment concepts Good technical skills with a thorough understanding of data communications and data center technology Ability to implement and maintain a proactive support environment with Windows configurations on server support Ability and willingness to cover on-call responsibilities on a rotating basis Excellent attention to detail Physical ability to lift 50-75 pounds repeatedly on a daily basis Physical ability to maneuver self and equipment while in tight spaces and under desktops for hardware installation Other: Travel up to 10% may be required Weekend and evening hours may be required CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://recruit.hirebridge.com/v3/CareerCenter/v2/details.aspx?cid=6823&jid=520874 Equal Opportunity Employer Central Research is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the Equal Employment Opportunity Posters . If you’d like to view a copy of the company’s affirmative action plan, please call 703-382-1970.   If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our recruiting office at (703) 382-1363. This telephone line is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. NOTE :  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  It is intended to describe the general nature and work responsibilities of the position.  This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.
Central Research Inc. Lowell, AR Full-Time
Blattner Energy
Dec 05, 2019
Project Manager Featured
Education Requirements: Four-year construction or engineering degree or equivalent combinations of technical training and/or related experience.   Experience: Five years of supervisory experience in a related construction industry (i.e. heavy civil, industrial, utilities, power generation). Position Summary: The Project Manager provides leadership and manages the operational and financial aspects of construction projects, and is the primary liaison with the client’s project management team.  The Project Manager also identifies potential leads and assists estimators with development of pricing proposals.  An enforcer of Best Practices and Quality Programs, process utilization, safety and risk management; and is a cultural manager by ensuring that the company’s fundamental values and beliefs are followed and maintained.   The Project Manager will work to develop a good understanding of the power and energy generation market. They will strive to obtain a knowledge that promotes and allows them to engage in electrical, civil and structural discussions.   Essential Job Functions Safety:  Responsible for the monitoring of and providing ultimate authority in ensuring Best Practices are utilized on the project through: the management of employee orientation, emphasis on special risks (cranes, site conditions, LOTO, arc-flash etc.), JHA’s, participating in weekly senior management meetings, performing monthly audits of the project, ensuring CATS observation goals are met, accident injury management processes are trained and fully understood, and the project is in compliance with federal and state safety regulations and the corporate safety program.  Completes risk assessment matrix and monitors important leading indicators. Contract:  The Project Manager will, read, edit, create, understand and correlate the contract documents with the scope proposal to ensure the project is built within the scope of the contract (design, specifications, budget and schedule). Communicates with the owner promptly on contract changes, scope and schedule. The Project Manager will, create, read, edit and understand subcontracts, service agreements, purchase agreements and correlate quotes to the main scope and contract. Responsible for the development of the Cost Management Report (CMR). Facilitates the “hand off” meeting with the estimating team to appropriately plan resources (labor, equipment, vendors, subcontractors).  Operations:  Ensures through others that the project is productive and efficient, Best Practices are communicated, and the project is technically and quality compliant striving towards superior project execution.  Ensures the site team reviews and understands the contract and owner requirements. The Project Manager will follow up with departments to ensure corporate and project processes are being performed timely and with minimal errors. Engages with the procurement group to support the process of the work acquisition to achieve the most competitive proposal. The Project Manager will endorse, motivate, and execute closeouts, lessons learned, non-conformance, and hold others accountable.     Personnel:  Communicates and collaborates with other Project Managers, General Superintendents, Managers of Construction and Directors in scheduling of resources (labor and equipment).  Shares knowledge of lessons learned, company values, and employees’ skills and abilities.  Enforces the utilization of the Blattner Basics, Best Practices, project Quality Plan, Support Processes, company policies and is a public supporter of company decisions. Provides coaching feedback to Site Manager and Field Engineers on a scheduled basis.  Ensures effective coaching and feedback is provided to all site employees for developmental purposes. Prepares star employees for potential advancement and addresses consistent underperformers.  Facilitates initial teambuilding efforts at project commencement and ensures continuous teambuilding, training and mentoring efforts are on-going throughout the duration of the project. Monitors the Time-Off Tracker to ensure the Site Manager is rotating supervisors away from the job to help find work/life balance.  Ensures the project is in compliance with company policies and state and federal employment regulations. Client:  Schedules and facilitates regular client meetings during the course of the project.  Develops a personal working relationship with their owner counterpart.  Determines client expectations and sets direction of client value drivers with site team.  Measures the success of meeting the client’s expectations and value drivers during the course of the project and at project closeout.  Ensures through the site management team that construction activities support client requirements, project schedule, safety, quality and budget.  Ensures the site management team utilizes professional demeanor while interfacing with vendors, subcontractors, landowners and other community members. Works with client to find cost savings areas or to prevent change orders. Financial:  Holds primary financial responsibility for the project budget and work codes. Is responsible for establishing work codes, budget, cash flow and productions within the specified time. Communicates the work codes with the site team and trains them on proper usage of the codes. During construction the Project Manager will regularly review the project costs against the budget and through the cost-to-complete process, accurately forecasts project costs, revenues, profits, change orders and billings to the conclusion of the project.  Monitors the receivables of the project to ensure a positive cash flow.  Ensures the site management team is accurately monitoring costs against budget, tracking and reporting quantities.  Regularly reviews and reports cost deviations to Estimating as they occur and a summary report at project closeout. Completes final cost analysis. Identifies and communicates (financial) problem areas. Quality:  The Project Manager is responsible for ensuring the proper implementation and application of the project Quality Plan with assistance from site management (non-conformance report, quality checklist, audit, etc.). Develops a project culture and mindset that is focused on quality and continuous improvement.  Provides oversight to ensure that the project team is performing in accordance with the project Quality Plan and the Blattner Quality Program processes.  Delegates to the Site Manager any tasks necessary to assure conformance with the project Quality Plan, Best Practices and the Blattner Quality Program.   Other Job Functions       Assist in promoting Blattner by participating in recruitment activities such as interviewing candidates and participating at career fairs. Collaborate and cooperates with all corporate departments. Participate in corporate subcommittees. Keeps current with technical developments to other project managers and personnel. Perform additional assignments per supervisor’s direction.                       Knowledge, Skills and Abilities Required              Effective leadership and communication (oral, written, presentation) skills. Knowledge and experience in cost accounting. Exposure to construction regulations and rules. Adaptive, problem solving orientation. Conceptual skills and ability to develop work plans and project schedules. General computer skills required (MS Office). Extensive travel required with being on-site approximately 2 weeks/month. Acts with humility, preparedness and confidence. Keeps all appropriate matters confidential and ensures site management team does as well. May be required to become a qualified individual in pursuit of company contract licenses, or a journeyman or master electrician license.
Blattner Energy Full-Time
Exostrategies
Dec 03, 2019
Enterprise Architect II-Ft. Meade, MD Featured
Exostrategies is a small, agile professional services company that principally serves the federal government and provides affordable enterprise transformation services in anticipation of evolving threats to our nation’s critical infrastructure and operations.   General description:  The Enterprise Architect position represents a unique opportunity to join an expanding effort to support an Office of the Undersecretary of Defense for Intelligence-sponsored program to improve Combatant Command Intelligence Information Technology (CCIIT). The Enterprise Architect works as a member of a strong technical team in conjunction with the program office, the Cyber Command (USCYBERCOM), and the services to develop and manage the global enterprise architecture (EA) to improve US intelligence community capabilities in support of our warfighters and coalition partners. The Enterprise Architect has three primary responsibilities: Command Engagement Representative: Act as the resident embed at USCYBERCOM to foster and enhance relations with the goal of collecting strategic, operational, and tactical information, requirements, and activities. EA Decision Support: Support the development of a USCYBERCOM-level enterprise architecture to be integrated into a larger Enterprise of Enterprises architecture to support Combatant Commanders, CCMD J2s, and other intelligence community partners and stakeholders; improve intelligence capabilities; and support enterprise management of intelligence IT. Architecture Analyst: Use architectural data to support decision makers, strategic roadmaps, programs and projects, and others to maximize intelligence capabilities, reduce risk, and manage transitional activities.   Duties and responsibilities include: Develop USCYBERCOM views and data compliant with the DoD Architecture Framework (DoDAF) Work with functional subject matter experts to collect and describe operational and system processes, nodes, activities, associated inputs, controls, outputs, and mechanisms Prepare, staff, and publish formal USCYBERCOM architecture documents Produce architecture development plans and reports Conduct Strategic Architecture Branch staff actions (tasks, papers, briefings, etc.) Research, develop, document, and analyze USCYBERCOM architectures to identify mission capability gaps, overlaps, and shortfalls Determine and recommend architectural, IT, or process solutions; research and develop other architecture related documents and plans Participate in DoD enterprise architecture conferences, generate minutes, and capture key action items Learn and use Exostrategies’s Architex™ Decision Support Suite       Qualifications: Background in DoD intelligence IT systems and capabilities; familiarity with US CCMDs, Joint Staff (desired), and NATO (desired) Strong and detailed understanding of command assets, tools, and practices; prefer past experience with USCYBERCOM Prefer experience in enterprise architecture (DoDAF 2.0, UPDM, or UAF) Solid work ethic including ability to work and represent Exostrategies with limited local supervision, and strong oral and written communication and interpersonal skills to work effectively in a collaborative team environment   Education requirement:  Bachelor’s degree from an accredited college in engineering, information technology, science, business, or other related area of study Master’s degree is desired but not required   Security clearance requirement: Applicants must have an active US Government Top Secret security clearance and have been granted access to Sensitive Compartmented Information (SCI) within the last two years, based on a Single Scope Background Investigation (SSBI)   Available work location: Fort Meade, MD (USCYBERCOM) Some domestic travel required   Exostrategies considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
Exostrategies Fort Meade, MD, USA Full-Time
Exostrategies
Dec 03, 2019
Systems Engineer-Orlando, FL Featured
General Position Description:  The MBSE Engineer position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The MBSE Engineer will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the Model Based Systems Engineering (MBSE) model based on the SCARS system and its integration into simulators by location Develop and sustain the required MBSE requirements, analysis and products to support innovative architectural analysis, validation and integration of numerous systems and effective business management decisions Work with local and globally distributed program teams to collect data from various sources and formats, such as XMI, to develop MBSE artifacts Ensure MBSE quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Model Based Systems for verification and validation of IT related systems Strong background with Unified Modeling Language (UML) 2.0+; Systems Modeling Language (SysML) 1.3+ using common tools such as Sparx EA, MagicDraw, or other similar engineering tools Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Exostrategies
Dec 03, 2019
Senior Enterprise Architect-Orlando, FL Featured
General Position Description:  The Senior Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Senior Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Lead technical team for short and long duration EA projects Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 7+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to lead and manage small technical teams with limited oversight Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Exostrategies
Dec 03, 2019
Enterprise Architect-Orlando, FL Featured
General Position Description:  The Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Redmond Waltz
Dec 03, 2019
Industrial Mechanic Job Description Featured
$18.00 - $22.00 hourly
Redmond Waltz An expert provider of Industrial Repairs, specializing in AC / DC electric motors, gearboxes, pumps, brakes, hydraulics, blowers and fans. We pride ourselves on personal attention, technical support, fast turnarounds and superior service with excellent workmanship. Industrial Mechanic Job Description Technical Skill Requirements:  Knowledgeable about industry/military maintenance and repair principles and standards  Perform tasks per checklists in accordance with standard safety procedures  Completes records such as work orders, testing records, and checklists  Mechanical experience with electric motors and/or gear boxes, welding, or repairing and replacing mechanical components on industrial or heavy equipment.  Operate specialized repair and testing equipment, including but not limited to: winding machines, test panels, core-loss tester, cut-off saws, burnout ovens, bake ovens, grinders, cranes, tow motor, brazing units, dip tanks, VPI systems and various hand-held power and non-power tools  Experience with electrical testing, insulation/megger testing and using a multi-meter  The ability to read blueprints, schematics and shop drawings  Experience using calipers and reading micrometers – machining ability a significant plus  Own or purchase your own tools Objectives  Observe all safety procedures and policies and use proper protective equipment (eye, ear, steel toe shoes / boots, gloves, etc.)  Critically evaluate your own work so that it may be defect free  Be physically fit to be able to stand for long periods, bend, twist, kneel and lift 50 lbs. without injury  Use at a basic level, computers, scanning devices, cameras, tablets and other electronics.  Inspect, tear down, diagnose, and repair industrial equipment  Assist in all aspects repair of equipment as directed by your supervisor.  Fill out paperwork completely and legibly  Keep work area clean and organized.  Willing and able to work overtime, weekdays and weekends, and be available to respond to customer emergencies. A Successful Redmond Waltz Employee is: o Responsible - owns mistakes when they happen, comes through with commitments and is generally trustworthy. Knows when help is needed and seeks it out. o Reliable - does what they say they are going to do. Is consistent and dependable. o Helpful - is willing to pitch in to get the job done, even if it isn’t their “job”. Is considerate in their work habits so that other people are not intentionally impacted. o Flexible – is able to roll with the punches when priorities shift and tasks change. o Independent – doesn’t require constant monitoring to work. Can initiate work and complete it even if no one is watching. o Attentive – is able to follow instructions both written and verbal. Is able to understand the work well enough to discern when instructions don’t fit the task, or the task has changed, and is willing to ask for help. o Ethical and respectful – of the company, the work, the people that work here and the work they do and of course, the customers. o Interested in advancing their skills set through continuous training or apprenticeships Interested Candidates should contact Lea Petty at lpetty@redmondwaltz.com  
Redmond Waltz Full-Time
SSI Group
Dec 02, 2019
Vetting Technical Support Specialist (Erbil, Iraq) (OCONUS) Featured
SSI is an 8(m) economically disadvantaged woman owned small business (EDWOSB), providing cleared professionals and solutions for the Department of Defense, Department of State, Special Operations, and Intelligence Community. SSI provides instructors, cultural advisors, linguists, interpreters, translators, subject matter experts, advisors, mentors, role players, training support specialists, training delivery officers, intelligence analysts, counterintelligence (CI) specialists, technical support, field technicians, security professionals, logistics specialists, operations coordinators, budget specialists, administrative support specialists, emergency medical technicians (EMT), exercise controllers (EXCON), mission managers, project managers, program managers for a wide variety of mission critical requirements.   This position will be stationed in Erbil, Iraq and contingent upon contract award.   Major Duties and Responsibilities 1)      Position located at U.S. Mission Iraq with duty at the Consulate Erbil 2)      Maintain and service all biometric and peripheral equipment required to enroll, process, and vet personnel (the Diplomatic Security Identity Assurance System and associated peripherals, other mobile biometric collection systems, etc.), to include planning, operation, optimization, security administration, maintenance, and network management 3)      Responsible for working with U.S. Mission Information Resource Management (IRM) personnel to identify and resolve network connectivity issues conduct software and hardware upgrades, and performance of general maintenance of laptops, peripherals, and mobile biometric equipment 4)      Input and submit, on a daily basis, RSO-designated investigative checks (i.e., Name Checks and Interagency Checks) and provide results to Identity Intelligence Analysts for review 5)      Perform document and media exploitation and train other vetting personnel on the use of document and media exploitation equipment 6)      Assist in the management and procurement of consumables associated with the Department of State's (DOS) biometric enrollment devices 7)      Perform Temporary Duty at any Regional Security Office (RSO) world-wide to provide vetting technical support to the RSO mission of vetting locally engaged staff employees and job applicants 8)      Design, develop, prepare, and conduct training based on established course materials for biometric systems including mobile biometric equipment 9)      Perform biometric enrollments using the Diplomatic Security Identity Assurance System on local nationals seeking employment at U.S. embassies and Consulates worldwide 10)  Provide theater-wide training on the DOS's biometric enrollment devices to Foreign Service National Investigators (FSNIs) within the Embassy's Regional Security RSO 11)  Perform other related duties as assigned Qualifications 1)      U . S. Citizen 2)      Active Top-Secret security clearance with Special Compartmented Information access 3)      Minimum of four (4) years of experience maintaining U.S. Government biometric enrollment systems in the field overseas (including mobile biometric systems) 4)      Experience in identifying and resolving network connectivity issues and conducting software upgrades, hardware upgrades, and general maintenance of laptop computers and mobile biometric systems 5)      Ability to develop and conduct training on biometric enrollment systems including mobile biometric enrolment systems 6)      Must have experience with CELLEX collection and analysis 7)      Must be able to independently conduct CELLEX uploads, exploitations, and interpretation of results using either the SOFEX platform or other classified exploitation systems. 8)      Problem-solving skills and the ability to prioritize multiple and, sometimes, conflicting and complex tasks 9)      Must be able to operate as part of a team, cooperate effectively with other team members, and be mission focused 10)  Demonstrated ability to deal effectively with individuals or groups from various levels and backgrounds 11)  Must be in good physical condition with no health deficiencies, either temporary or long-lasting, that would impair performance of duties; must meet the current U.S. government physical and medical standards required for deploying contractors to hazardous areas Additional Desirable Qualifications, Skills and Knowledge 1)      Prior experience Iraq is highly desirable. 2)      Experience working in a high-threat environment and experience with U.S. Department of State security operations are strongly preferred.   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://groupssi.applicantpro.com/jobs/891599.html   Mid Atlantic Professionals Inc., DBA/SSI is committed to providing equal opportunity to all associates without regard to race, color, religion, sexual orientation, sex, age, national origin, or physical disability. The Company is committed to provide reasonable accommodation (including making change to the application process or work procedures, providing documents in an alternative format) to qualified individuals with disabilities to apply for a job or to perform a job. To request reasonable accommodation please contact HR Department at Recruitment@groupssi.com or 301-540-8864.
SSI Group Erbil, Iraq Full-Time
CTI Resource Management Services
Dec 02, 2019
Accounting Clerk III (Travel Office) - (ATCL3_11132018) - Newport RI Featured
Job Title Accounting Clerk III (Travel Office) Education High School Location Newport-RI - 0002 - Newport, RI 02841-1703 US (Primary) Category Administrative / Clerical Salary Grade Date Needed By 11/14/2018 Job Type Full-time Travel 0 - 10% Job Description Position summary: To provide support for the following departments: Travel Office Maintenance Operations, Travel Office Support, Disbursing Office Support, Transportation Incentive Program Support, and Travel Compensation Support for the Naval Undersea Warfare Center (NUWC) Comptroller’s Office.   Tasks: Position will perform one or more of the following:   Travel Office Maintenance Operations : Generate the Approved Status Report within the Defense Travel System (DTS) on a daily basis. Upload DTS data to the Accounting System Interface (ASI) daily. Generate and distribute Travel and Foreign Travel reports on a daily basis. Generate and distribute the Leadership Travel report on a weekly basis.   Travel Office Support: Review travel orders within DTS a minimum of 10 calendar days before the date of departure including assessing whether the Network Activity (NWA) is entered correctly and is valid for use on the travel order. Upon completion of travel order review, route to the Approving Official for official approval. Assign travel order numbers to non-DTS travel orders including Permanent Change of Station (PCS), Temporary Change of Station (TCS), First Duty Station (FDS), and Invitational Travel Orders. Review the following forms for completeness within two (2) days of receipt or within one (1) day of the date of departure, whichever is sooner. Upon completion of the review, return the forms to the Passport Applicant. DD 1056; Authorization to Apply for a “NO FEE” Passport and/or Request for a VISA, DS 11; Application for a Passport; DS 82; and/or Application for U.S. Passport by Mail. Update the passport database with official passport data, including employee names, passport numbers, passport expiration dates, visa information, and notes pertaining to the official passport when a new passport is issued or when an employee or military member who was issued a passport separates from NUWCDIVNPT. Perform monthly reconciliation of the Centrally Billed Account (CBA) Invoice. Ticket transactions on the CBA Invoice shall be reconciled to the travel order or travel voucher in DTS. Research DTS rejections received via DTS-generated emails and identify corrective action to the department financial POC responsible for the travel order. Interview travelers who are assigned to depart on Long Term Travel (LTT) or TCS prior to departure in accordance with the TCS/PCS worksheet.  Interview must be scheduled within three (3) days of receipt of notification. Perform an initial review of a Long Term Cost Analysis worksheet for PCS, TCS, or Long Term Temporary Duty (LT TDY) costs for completeness after meeting with the department POC and receiving a copy of the LT TDY questionnaire. Route the Long Term Cost Analysis worksheet to the Code 013 Government Travel POC for final review. Prepare the LTT, PCS, and TCS spreadsheet when travelers are placed on LTT, PCS, or TCS and upload the spreadsheet to the Travel/Disbursing shared drive. Prepare travel memos for PCS Orders, TCS Orders, LTT Orders, FSD Orders, Government Passports and VISAs. Enter military personnel travel data into the Individual Personnel Tempo Program Online (ITEMPO) System.   Disbursing Office Support: Complete initial review and validation of DTS vouchers within five (5) business days of submission. Route complete travel vouchers to the Government Travel Approving Official (AO). For incomplete travel vouchers, collect missing information required for the completion of vouchers from the department travel POC associated with the traveler. If the information cannot be collected within two (2) business days of initial review, the incomplete vouchers shall be routed to Code 013 Government personnel. Convert overseas travel expenses in foreign currency to U.S. dollars for all foreign travel vouchers. Research DTS voucher rejections received via DTS-generated emails and identify corrective action to the department financial POC responsible for the travel voucher. Once a week, make copies of the DD Forms 1131 submitted and file the copy in accordance with records management guidelines.   Transportation Incentive Program (TIP) Support: Provide guidance to employees completing the TIP application. Notify TIP participants via email when program reimbursement is available. Verify eligibility of new applicants and submit completed TIP applications to Code 013 TIP POC. Review TIP withdrawal applications for completeness and accuracy within 1 day of receipt and send the withdrawal application to Code 013 Government personnel and update the TIP Quarterly Validation Report. Post updates to the TIP share drive including participant and payment data. Conduct monthly review of vanpool attendance sheets. Perform reconciliation between the vanpool attendance sheets, the participants’ time and attendance records, and actual travel records and provide results to the Code 013 TIP POC.   Travel Compensation Support: Respond to questions from NUWCDIVNPT traveler(s) regarding completion of travel compensation claims whether submitted by the traveler electronically via ASI or manually via a hard copy form. Record hard copy forms in the Travel Compensation log within ASI in the order which they are received. Perform analysis of Government supervisor-approved claims to verify the amount of travel compensation time calculated using the first in, first out method. Travel compensation claims must be processed within 14 days of receipt. Notify the Government POC of any claim that cannot be processed within 14 days. Enter travel compensation time into N-ERP upon receipt of Government supervisor-approved travel compensation claims. Once entered into N-ERP, notify the traveler and the traveler’s supervisor that the time has been entered into N-ERP and is available for processing by the supervisor within N-ERP. Scan and file finalized hard copy claims and associated supporting. Payroll Support : On a bi-weekly basis, enter time and attendance into the Defense Civilian Pay System (DCPS) after the N-ERP CATA run including retroactive adjustments as well as current time and attendance records. Generate the Outstanding Leave, Missing Time, Invalid Transaction (current and retroactive) and Conversion of Hours (current and retroactive) reports within DCPS; reconcile data to employee timecards on a weekly basis and make any required corrections identified by the reports. Education and Experience: Security Clearance:  Employee must undergo a favorable background check through local and national criminal databases and credit check as well as obtain and maintain a favorably adjudicated NACLC.   CTI is an Equal Employment Opportunity (EEO) employer. It is the policy of CTI to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. # of Hires Needed 3 Exemption Type Non-Exempt Hiring Manager Mahony, Michael (Vice President/Business Dev - Operations - BD (01.00.21)) Job Requirements Education and Experience: Required:  High School and a minimum of 4 years' experience with defense travel and accounting support is required. Advanced working knowledge of the Defense Travel System (DTS) and Navy Enterprise Resource Planning (ERP) system. Experience processing non-DTS travel orders including Permanent Change of Station (PCS), Temporary Change of Station (TCS), First Duty Station (FDS), and Invitational Travel Orders. Security Clearance: A favorable NACLC is required and must be maintained throughout employment.  Employee must also undergo a favorable background check through the local and national criminal database, along with a credit check. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://ctirms.hua.hrsmart.com/hr/ats/Posting/view/37
CTI Resource Management Services Newport RI Full-Time
Commsult Inc.
Dec 02, 2019
RF System Technician Wausau, Wisconsin Featured
Northway Communications, Inc.  has immediate openings for self-starting RF Technicians with proven experience in the installation and repair of land mobile radio equipment and systems.  We are an established company with a solid reputation as the wireless solutions leader in Central Wisconsin. We are currently seeking qualified individuals to fill the following positions: RF System Technician (Field and Bench Technicians) The successful candidate will be responsible for: Installation, support and maintenance of Motorola RF two way communications equipment Providing technical support, testing and troubleshooting to customers as needed (onsite and phone support). Tuning duplexers and transmitter combiner systems Performing Motorola R56 audits Performing RF system optimization Qualifications: Trade school diploma, certification program or AS degree in an appropriate field or equivalent work experience Prefer 3+ years experience installing and maintaining Motorola systems or similar experience Ability to read and understand schematics, board layouts and other technical documents The ability to work independently in remote locations Strong computer skills Willingness and ability to work “on-call” on a rotational basis A proven ability to operate industry standard test equipment Strong verbal and written skills FCC license and/or ETA certification a plus A valid drivers license, good driving record and ability to pass drug and background checks  As a Key Member of our Technical Staff we will support you with: A competitive compensation plan commensurate with experience Medical plan available A company vehicle for work use 401(k) Vacation, sick time benefits available  If you have the drive to succeed and a proven track record of technical competence, we have the job that can meet or exceed your expectations. PLEASE DIRECT ALL RESUMES TO:  mike@commsult.net
Commsult Inc. Wausau, WI, USA Full-Time
Commsult Inc.
Dec 02, 2019
Bearcom Sales Rep. Houston & San Antonio, TX Featured
Could you see yourself in a career where you spend your day providing mission-critical/operation-critical solutions to organizations?  Would you like a sales career in the advanced technology space, helping enterprises improve safety, efficiency and control within their operations?   BearCom designs and delivers high-performance wireless voice and data communication solutions that boost operating efficiency and increase safety for our customers. Learn more about who we are at https://bearcom.com/about-bearcom/culture/ We are looking for individuals who are Creative, Persuasive, Competitive, Assertive and Self-Directed to join our Houston and San Antonio sales teams in the capacity of Account Executive.   You will need to be highly energetic, have excellent networking skills and bring a consultative sales approach to help generate new relationships with businesses who are looking to solve wireless technology problems. Our portfolio includes solutions including digital voice communications, BDA/DAS systems, video/CCTV systems as well as numerous wireless data solutions.  You would need to possess a keen interest in technology along with a strong desire to solve problems for customers.  3-5 years of solid success in business to business technology sales would make you a potential candidate for this role. Our commitment to your success is enhanced by our competitive compensation plan, commensurate with experience, in addition to an extensive and lucrative benefits package including: · Paid time off · Medical benefits and 401K · Opportunity for growth and career development · Seasoned management team · Cutting-edge company with a team-oriented culture If you think this opportunity sounds like a good fit for your experience and career desire, please submit your resume with your response  Please submit resumes to:  mike@commsult.net .
Commsult Inc. Houston & San Antonio, TX Full-Time
Green Hills Software
Dec 02, 2019
Software Development Engineer Featured
A software engineer at Green Hills Software has complete engineering responsibility for one or more major components of the Green Hills product line. For an experienced programmer this is a satisfying position in which you have personal responsibility for creating a tool used by thousands of programmers around the world. Our engineers design and implement Real Time Operating Systems and virtualization, Hypervisor technology, Compilers, Debugger and Development Environment, Secure Virtualization Systems and Hardware Debugging Devices. Here are the groups for which we are hiring: INTEGRITY Real-time Operating System: Create, upgrade and maintain components of the INTEGRITY memory protected real-time operating system, such as device drivers, board support packages, networking stacks, other native application code, ports of third-party application code, or even the kernel itself. You will have the opportunity to work on one of the fastest growing products in the embedded industry, as well as the opportunity to make INTEGRITY work with bleeding-edge hardware. Projects in this area require familiarity with interfacing directly to hardware and with multi-threaded programming. Compiler:  Create, update, and maintain a language front end or a target architecture backend for the highly-optimizing family of Green Hills compilers. A compiler engineer might work on new language extensions, specific cutting-edge optimizations for the latest chips to hit the market, or on general optimizations that will benefit our entire product line. An ideal candidate understands low level microarchitecture designs and is comfortable working with assembly code, yet can also develop tools written in high level languages. MULTI Development Environment:  Create, upgrade and maintain a component of the MULTI development environment, such as the debugger, the editor, the builder, the configuration manager, the profiling system, the version control system, or one of several other components yet to hit the market. Target Connections:  Connect and extend the MULTI debugger to whatever our customers are building, so they can download and debug their code on their hardware. We build the highest performance debug probes supporting the broadest range of target CPUs. Members of this group are embedded programmers who use C and VHDL, but are also comfortable with extending our MULTI IDE to support new debugging concepts. Hardware experience and knowledge are welcome, but not necessary. Advanced Products:  Working closely with sales, engineers in the Advanced Products group will work across all of our products to develop solutions for our customers. Create, upgrade, and maintain products targeting the specific requirements of our customers. Work with customers and sales channels to establish requirements for future product development and participate in the design, development, implementation, and integration of those new solutions. Engineers in this group have a unique opportunity to help develop a complete solution, that combines technologies from across multiple product lines to address specific customer requirements. This position comes with the opportunity for business related travel.
Green Hills Software Santa Barbara, CA, USA Full-Time
Advanced Onion
Nov 27, 2019
Senior Network Specialist (F5) Seaside, CA Featured
We are currently looking to add a new Network Specialist to provide support to the DMDC Mission "Serving those who serve our country with the RIGHT Information, at the RIGHT Time, to the RIGHT People, for the RIGHT Decisions." DMDC is the DoD's source for enterprise human resource information, providing secure services and solutions to support the Department's mission.  In this role you will provide enterprise level services and management to a network that provides critical services to the DOD. Your day to day activities will consist of:  Providing Network Management , Maintenance, Planning and Installations.  Perform test and analysis of network elements across the enterprise (Security, Communications, etc.) Oversee network monitoring performance enhancements of resources Suggest and implement software and hardware tools to diagnose network improvements and enhancements Assist in the design, build and implementation of network systems Provide analysis of network traffic to provide capacity planning solutions Maintain multiple Big-IP F5 installations utilizing various technologies including GTM, APM, LTM, SSL Acceleration, encryption handling.  Provide high level support to the Architecture team for various updates and deployments on the customer network. Provide patching support to meet DISA STIG requirements Provide input to policy level discussions regarding standards and budget constraints  Basic Requirements :  7-10 years of experience in network administration related roles to include:  Active Secret Clearance Experience managing firewall installation , setup, maintenance, and policies Experience performing network monitoring and testing on enterprise system Strong level of F5 knowledge in application security (ASM/APM), traffic management (BIG-IP), and BIG-IQ (AFM, ASM, APM, WAF and DDos protections) IAT Level II/8570 Compliance ( Security+  being the most common certification) Ability to provide on-call rotation support  In addition to the above, we feel you would be a great match if you have:  Cisco Certified Network Associate (CCNA) CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://loxo.co/job/217535 Mount indie is an Equal Opportunity Employer. We celebrate diversity, respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our company. Mount Indie's commitment is to create an inclusive environment for all employees.
Advanced Onion Seaside, CA Full-Time
Advanced Onion
Nov 27, 2019
SQL Server Administrator Seaside, Calif. Featured
In this role you will provide SQL Server Administration support to the Defense Manpower Data Center (DMDC). automating the database operation and help streamline internal database processes. This person will help in database management, maintenance, and sustainment of the SQL Server, ensuring its operational readiness (security, health and performance) and supporting the development team. In order to be successful in this position you should have a good understanding of Windows Servers, DC, and Systems.   Responsibilities include but are not limited to: Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Manage Always On, Disaster Recovery Environment, Replication and Azure connectivity. Manage and main multiple Cluster environments. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Identify and fix SQL Server performance issues , query optimization and stored procedure performance improvement. Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Automate database task, Backup, Restore operations of production databases to other environment for testing and development purpose. Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Knowledge of IIS and deploying pages and applications.  Required Qualifications: 8 to 12+ years MS SQL Server Administration experience to include:  Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Experience with backups, restores and recovery models. Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server and Clusters. Experience working with Windows server, including Active Directory, SSRS, SSIS and SSAS. Previous Data center experience. Ability to organize and plan work independently in a rapidly changing environment. Security + Certification Top Secret Clearance is required CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://loxo.co/job/217702 Mount indie is an Equal Opportunity Employer. We celebrate diversity, respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our company. Mount Indie's commitment is to create an inclusive environment for all employees
Advanced Onion Seaside, Calif. Full-Time
Advanced Onion
Nov 27, 2019
Data Analyst Seaside, CA Seaside, CA Featured
We are looking to add a  Data Analyst to a program supporting the Defense Manpower Data Center (DMDC) . This team is providing continuous evaluation and working to expedite and automate the security clearance process. In this role, you will conduct program, project, and operations research to support identity management; assess technology developments to identify emerging technologies that may have program applications. On a day to day basis you will: Apply frequent and systematic due diligence to evaluate and support signature reduction efforts Respond and fulfill requests to support and enhance data to facilitate the successful implementation of procedures Serve as customer liaison coordinating with contractors, government personnel, and technical experts Support ad-hoc operational data emergencies, assessing in real-time for various occurrences of issues and troubleshooting in order to rectify problems and improve data quality Research, create, develop, and deliver professional briefings incorporating text and graphics to convey complex concepts to stakeholders Visualize and statistically analyze and report on data anomalies and norms Brainstorm and support creation of architecture, plan and prioritize different functions and plans of action Plan and prioritize agendas, track action items, propose recommended tasks, lead discussions, and coordinate activities Generate SQL script templates, unique SQL scripts, JCL templates, and unique JCL jobs Collaborate with Enterprise Architects on understanding, troubleshooting, and improving back end subject processor rules Document functionality requirements and data processes Required Qualifications: Bachelors Degree and 3+ years of relevant Data Analyst experience to include: Experience working on medium-size data projects supporting data analysis, data mapping and writing business requirements. Understanding of business context and problems with the ability to communicate them clearly in a written and oral format. Experience accepted in lieu of degree Security+ CE Certification Current Secret Clearance CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://www.mountindie.com/ao Mount indie is an Equal Opportunity Employer. We celebrate diversity, respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our company. Mount Indie's commitment is to create an inclusive environment for all employees.
Advanced Onion Seaside, CA Full-Time
Sales Partnerships Inc
Nov 27, 2019
Field Sales Representative - Hiring Across the USA Featured
Sales Partnerships, Inc. recruits, trains, and manages sales teams on behalf of Fortune 500 companies. We are built by salespeople for salespeople.   We are currently hiring Field Sales Representatives to become authorized agents of a Fortune 100 client that is one of the most respected financial services companies in the world. You will visit businesses and encourage them to sign up for our client's service. You'll have an assigned territory in your area and 50% - 70% of the time you'll fly to other locations too.   Pay is based on locations and will show in individual jobs when you use the link at the bottom that will direct you to all of our jobs.   The current planned project period is 5 months.    Why should you work for us?   We are fast-paced and growth-focused. We’re a 7-time Inc. 5000 honoree for fastest growing companies in the US.   We reward hard work. We train, we promote from within, and we reward our people for a job well done.   Generous compensation. We know it’s not just about the money - you love sales and marketing. But compensation is important too! We provide a competitive salary, a full benefits package, paid training, and more.   We are winners. We’ve run projects on behalf of some of the top companies in America. This year, we proudly won 7 gold Stevie Awards for the top sales and customer service companies in the nation. And we’re just getting started. Come join the winning team! Responsibilities Organized with a high attention to detail Willing to work in the field full time (generally Monday - Friday 9am to 5pm) Ability to meet weekly and monthly activity metric goals Able to effectively use consultative sales techniques High degree of professional interpersonal communication skills Possess a strong work ethic and a high level of personal integrity Proficient in using company issued iPhones, iPads, and CRM systems to manage and document daily activities 2+ years of B2B field sales experience is required Qualifications Experience in credit card processing is strongly preferred Must own a reliable automobile, possess a valid driver's license and have current auto insurance with limits that can be increased to meet our company requirements This position requires extensive driving and 50% - 70% overnight travel. However, the driving time is included as part of (not in addition to) your standard working day Pass a background check, MVR check, and drug screen per Company standards Must be able to sit and stand for long periods of time Must be able to carry up to 10 pounds Must be proficient in smartphones and tablets; CRM experience needed CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://careers-salespartnerships.icims.com/jobs/search?ss=1&hashed=-435597534     
Sales Partnerships Inc USA Full/Part-Time
Sales Partnerships Inc
Nov 27, 2019
Field Marketing Agents - Hiring Across the USA Featured
Overview Sales Partnerships, Inc. recruits, trains, and manages sales teams on behalf of Fortune 500 companies. We are built by salespeople for salespeople.   We are currently hiring Field Marketing Agents to become authorized representatives of a Fortune 100 client that is one of the most respected financial services companies in the world. You will be visiting small and medium sized businesses that have already signed up for our client's service. Your mission will be to educate them about the value of our client's service and to help them increase their use of it. You'll be their hero - you'll be bringing them knowledge and information that will help them grow their business by fully leveraging our client's service.   Why should you work for us?   We are fast-paced and growth-focused. We’re a 7-time Inc. 5000 honoree for fastest growing companies in the US.   We reward hard work. We train, we promote from within, and we reward our people for a job well done.   Generous compensation. We know it’s not just about the money - you love sales and marketing. But compensation is important too! We provide a competitive salary, a full benefits package, an auto allowance, paid training, and more.   We are winners. We’ve run projects on behalf of some of the top companies in America. This year, we proudly won 7 gold Stevie Awards for the top sales and customer service companies in the nation. And we’re just getting started. Come join the winning team! Responsibilities Organized with a high attention to detail Willing to work in the field full time (generally Monday - Friday 9am to 5pm) Ability to meet weekly and monthly activity metric goals Able to effectively present and educate businesses on our client’s brand value High degree of professional interpersonal communication skills Possess a strong work ethic and a high level of personal integrity Proficient in using company issued iPhones, iPads, and CRM systems to manage and document daily activities 2+ years of B2B field sales experience is a plus Qualifications Must own a reliable automobile, possess a valid driver's license and have current auto insurance with limits that can be increased to meet our company requirements This position requires 8 hours in the field visiting 30 plus businesses a day with the goal of having value conversations with decision-makers Pass a background check, MVR check, and drug screen per Company standards Must be able to sit and stand for long periods of time Must be able to get in and out of your vehicle up to 35 times a day Must be able to walk up to 5 miles per day Must be able to carry up to 15 pounds Must be proficient in smartphones and tablets; CRM experience is a huge plus We are directing you to our website to see all locations for this position and other of interest. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://careers-salespartnerships.icims.com/jobs/search?ss=1&hashed=-435597534   
Sales Partnerships Inc USA Full/Part-Time
Sales Partnerships Inc
Nov 27, 2019
Quality Control Agents (Customer Service / Outbound Calls) Denver, CO Featured
About Sales Partnerships, Inc. Sales Partnerships provides turnkey sales teams for Fortune 500 companies throughout the United States and internationally. Operating in more than 400 markets throughout the US, our focus on hiring the best talent, supporting them with the best systems and personnel, and leveraging bleeding edge technology has allowed SPI to become the most recognized company in our industry. That relentless focus has resulted in SPI becoming the choice for many Fortune 500 companies for B2B customer engagement and acquisition in the field. That same spirit of innovation and focus on getting better continues to drive our success.   We are tasked with representing large companies in the field as their field sales forces. We recruit the staff, train the teams, deploy the systems to support the sales force, then become the clients’ field representatives engaging with customers under their brand. We’re trusted to perform that mission to deliver superior ROI with a constant eye to protection of their brand. Over the past 20 years, since our founding in 1997, SPI has never been out-performed by a competitor in that mission… ever.   That success isn’t possible without the best people helping us grow and improve over the years. We are the most highly selective company in our industry – if you have what it takes to be one of the best, please apply.   EEO Statement: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer: The job information below has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Responsibilities Job Summary: 3 positions available   The QC agent is part of a team that is responsible for monitoring the quality of work performed by field agents assigned to SPI's "Merchant Visits" program on behalf of one of its largest clients. Quality control is needed to ensure we comply with standards for customer visits as well as to protect client and company branding. QC reps will call out to our client's customers and conduct a scripted "Follow-Up" survey in reference to a previous visit our Field Agents have conducted to the customer. Most of the work day is spent making calls to customers to attempt to complete surveys as well as reviewing and noting quality issues in records of visits submitted by field agents in the customer visit tracking software. This includes reviewing field agent notes regarding their visits, any objections the agent may have had to overcome, and photo submissions submitted by the field reps to confirm the visit was completed to company standards. The results of quality control activities will be reported to the management team to be used to improve the quality of visits to customers and maintain quality of documentation and reporting and activities by field agents. Quality control agents are expected to maintain a high degree of integrity and focus while performing the work and play an important role in our management process.   Essential Duties:  Makes at least 70 outbound calls each day to complete surveys with selected customers; completing up to 25 surveys a day Logs information and findings into the internal CRM Evaluates 70-100 records daily and noting any issues with clear, concise written documentation Works in a team environment and is involved in team meetings and "Brainstorming" sessions Handling each call with care and attention to detail Understanding how to identify and report various issues and when to escalate issues for priority handling Responding to occasional customer complaints and referring these to management team(s) Qualifications Knowledge, Skills and Abilities:  Strong verbal and written communication skills Ability to perform repetitive tasks on a daily basis while maintaining focus and attention to detail Proficiency in Excel or Google Sheets  Experience entering data into data trackers such as CRM, Salesforce Strong work ethic and a high-level of personal and professional integrity Strong attention to detail and ability to correlate information and recognize patterns   Education and Experience:   Minimum of 1 year experience in a similar position or field CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://careers-salespartnerships.icims.com/jobs/1532/quality-control-agent-%28customer-service---outbound-calls%29/job        
Sales Partnerships Inc Denver, CO Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Field Position Naples, FL IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Naples, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2396 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Naples, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Fort Myers, FL Field Position - IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Fort Myers, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2397 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Fort Myers, FL, USA Full-Time

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