Feb 15, 2020
Job Description Important Note : During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Enterprise Investigations (EI), a division of Conduct Management is responsible for protecting Wells Fargo's assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or acts of dishonesty. This position will serve as a Senior Investigator for the Customer Account Fraud and Misconduct/Crime Ring Team. Responsibilities include: Independently leads investigations with high risk or complexity related to business process, procedure and policy Exercises discretion regarding investigative actions to identify, evaluate and take action on an individual case basis Performs assessment of the risks presented by the activity and conducts investigation by applying the appropriate investigative techniques (interview, e-discovery, evidence collection, forensic examination, etc.) and utilizing internal/external technology sources and contacts to gather comprehensive evidentiary materials Uses internal/external technology sources/contacts to gather comprehensive evidentiary materials Partners with HR/ER, Legal and business management and other resources to offer decision recommendations based on investigation results Makes risk-based decisions in compliance with company, legal and regulatory requirements; recommends actions in response to investigations Offers solutions for identified control weaknesses. Documents case file decision making process specific to activity investigated Responsible for preparing case documentation, inputting investigative activities into the database and filing of all case related Suspicious Activity Reports (SARs) and other regulatory reports May assist in case review to ensure compliance with department/regulatory guidance Mentors lower level staff; may provide guidance and training May lead projects and initiatives with significant exposure to the bank following investigative protocol May act as liaison with law enforcement and legal counsel; may represent the bank in legal proceedings May refer activity to law enforcement for criminal/civil prosecution ***To be considered for role, candidate(s) must be willing to be located in the (13) target locations listed. ***Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo. Required Qualifications 4+ years of experience investigating one or a combination of the following: employee relations issues/Title VII, policy violations, internal/external fraud, financial crimes, BSA/AML, terrorist financing, or risk management involving financial crimes and/or employment practices Desired Qualifications Excellent verbal, written, and interpersonal communication skills Investigative interviewing skills Knowledge and understanding of state, federal, and agency legal and regulatory compliance requirements Ability to manage multiple small to medium sized projects simultaneously Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Strong organizational, multi-tasking, and prioritizing skills Strong analytical and quantitative skills Microsoft Excel spreadsheets experience importing, exporting, and manipulating data Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Ability to meet stringent deadlines A BS/BA degree or higher Certified Fraud Examiner (CFE) Certified Fraud Specialist (CFS) Other Desired Qualifications Consumer Bank Branch Management experience Experience with high profile or complex internal investigations Demonstrated knowledge of internal investigative processes/protocols Excellent oral and written communication skills and capable of effectively communicating research findings and analysis to business partners Basic link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents Extensive knowledge of retail bank systems (i.e., SVP, SVT, Hogan, OIB, etc.), processes, and contacts as resources to conduct independent assessments Demonstrated ability to work with leaders and team members at all levels and across functional lines Possess a high level of technical skills to navigate various applications to identify internal fraud Strong interpersonal skills and highly effective in dealing with individuals regarding sensitive and sometimes controversial matters Ability to manage complex data requiring the coordination of internal and external resources Job Expectations Ability to travel up to 15% of the time Street Address MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC GA-Atlanta: 171 17th St Nw - Atlanta, GA AZ-Chandler: 2700 S Price Rd - Chandler, AZ CO-Denver: 1700 Lincoln St - Denver, CO UT-Sandy: 10010 S State St - Sandy, UT OR-Portland: 1300 Sw 5th Ave - Portland, OR TX-Plano: 4975 Preston Park Blvd - Plano, TX TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Fort Mill, SC, USA