Dec 12, 2019
Aetna Description: This position is responsible for identifying dual-eligibles for the purpose of enrolling them under the Medicare Advantage program. The Representative will meet with dual-eligible prospects, typically outside of the office environment, to explain the benefits of the plan; how to use health plan services; access care; and assist in the completion and timely submission of the enrollment form. The representative will also conduct local area marketing activities within designated service areas, meeting with network providers, advocacy groups, and community coordinators. They may also assist with telephone inquiries and conduct group benefit presentations. 65870 Fundamental Components: Spends considerable time in the field conducting scheduled in-home sales appointments and local area marketing activities. Responsible for meeting a sales quota to be determined by department management. Adheres to the CMS Marketing regulations and Mercy Care ethical conduct requirements. Responsible for timely submission of completed applications and any follow-up materials as described in Mercy Care Advantage policies and procedures. Identifies transition of care issues and works with the appropriate staff to ensure a smooth transition to Mercy Care Advantage for the member. Responsible for the adherence of ethical representation standards of Mercy Care Advantage and does not misrepresent the benefits, access to care or financial obligations to prospective members. Interacts with other departments for problem resolution. Performs other duties, assignments, and responsibilities as assigned or required. Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. Must be available and willing to work such days and hours as the employer determines are necessary or desirable to meet its business needs. Must be available and willing to travel to such locations and with such frequency as the employer determines is necessary or desirable to meet its business needs. Background Experience: Previous sales experience preferred. Minimum of one (1) year of Customer Service experience, preferably in a fast paced healthcare environment. Must possess effective telephone and problem identification and resolution skills. Bachelor degree in business, marketing or related field is preferred, although an equivalent combination of formal education and experience may substitute for a degree. Required Skills: Sales - Delivering on the Promise, Sales - Selling Products and Services, Sales - Strategic Prospecting Desired Skills: General Business - Communicating for Impact, General Business - Demonstrating Business and Industry Acumen, General Business - Maximizing Work Practices Functional Skills: Marketing - Communications, Sales & Service - Individual sales Technology Experience: Desktop Tool - Microsoft Outlook, Desktop Tool - TE Microsoft Excel Education: Insurance - Life and Health Insurance License Potential Telework Position: No Percent of Travel Required: 75 - 100% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Phoenix, AZ, USA Full-Time