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Sales Partnerships Inc
Nov 27, 2019
Quality Control Agents (Customer Service / Outbound Calls) Denver, CO Featured
About Sales Partnerships, Inc. Sales Partnerships provides turnkey sales teams for Fortune 500 companies throughout the United States and internationally. Operating in more than 400 markets throughout the US, our focus on hiring the best talent, supporting them with the best systems and personnel, and leveraging bleeding edge technology has allowed SPI to become the most recognized company in our industry. That relentless focus has resulted in SPI becoming the choice for many Fortune 500 companies for B2B customer engagement and acquisition in the field. That same spirit of innovation and focus on getting better continues to drive our success.   We are tasked with representing large companies in the field as their field sales forces. We recruit the staff, train the teams, deploy the systems to support the sales force, then become the clients’ field representatives engaging with customers under their brand. We’re trusted to perform that mission to deliver superior ROI with a constant eye to protection of their brand. Over the past 20 years, since our founding in 1997, SPI has never been out-performed by a competitor in that mission… ever.   That success isn’t possible without the best people helping us grow and improve over the years. We are the most highly selective company in our industry – if you have what it takes to be one of the best, please apply.   EEO Statement: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer: The job information below has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Responsibilities Job Summary: 3 positions available   The QC agent is part of a team that is responsible for monitoring the quality of work performed by field agents assigned to SPI's "Merchant Visits" program on behalf of one of its largest clients. Quality control is needed to ensure we comply with standards for customer visits as well as to protect client and company branding. QC reps will call out to our client's customers and conduct a scripted "Follow-Up" survey in reference to a previous visit our Field Agents have conducted to the customer. Most of the work day is spent making calls to customers to attempt to complete surveys as well as reviewing and noting quality issues in records of visits submitted by field agents in the customer visit tracking software. This includes reviewing field agent notes regarding their visits, any objections the agent may have had to overcome, and photo submissions submitted by the field reps to confirm the visit was completed to company standards. The results of quality control activities will be reported to the management team to be used to improve the quality of visits to customers and maintain quality of documentation and reporting and activities by field agents. Quality control agents are expected to maintain a high degree of integrity and focus while performing the work and play an important role in our management process.   Essential Duties:  Makes at least 70 outbound calls each day to complete surveys with selected customers; completing up to 25 surveys a day Logs information and findings into the internal CRM Evaluates 70-100 records daily and noting any issues with clear, concise written documentation Works in a team environment and is involved in team meetings and "Brainstorming" sessions Handling each call with care and attention to detail Understanding how to identify and report various issues and when to escalate issues for priority handling Responding to occasional customer complaints and referring these to management team(s) Qualifications Knowledge, Skills and Abilities:  Strong verbal and written communication skills Ability to perform repetitive tasks on a daily basis while maintaining focus and attention to detail Proficiency in Excel or Google Sheets  Experience entering data into data trackers such as CRM, Salesforce Strong work ethic and a high-level of personal and professional integrity Strong attention to detail and ability to correlate information and recognize patterns   Education and Experience:   Minimum of 1 year experience in a similar position or field CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://careers-salespartnerships.icims.com/jobs/1532/quality-control-agent-%28customer-service---outbound-calls%29/job        
Sales Partnerships Inc Denver, CO Full-Time
Mondelez International
Nov 25, 2019
Nabisco Senior Sales Service Merchandiser - Denver, CO - 1906340 Featured
Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . As a part of Sales , you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelēz International Senior Sales Service Representative (Sr. SSR) is a full-time, entry-level Sales position that is designed to build a world class Direct Store Delivery (DSD) business at the retail level. This position will maximize sales, conduct effective planning & order-writing, as well as supporting and completing activities such as merchandising & shelf-pricing. The Sr. SSR acts as a sales expert to retail stores on a variety of territories covering the absence of a Sales Representative who may be on vacation or a leave of absence. A major objective of this role is to establish and maintain rapport with key store individuals while providing outstanding customer service. This role will be responsible for maintaining a timely and accurate call schedule. This role will also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel. Mondelēz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: This position offers a comprehensive medical, dental and vision benefit package, in addition to paid vacation, holidays, 401(k) match and Employee Assistance Program benefits. Along with a competitive compensation package and mileage reimbursement, the Senior Sales Service Representative is also eligible to participate in an incentive program. Key Competencies: Planning and organizing skills Effective communication skills Creativity Flexibility Detail-oriented Problem solving skills Self-starter: Ability to work independently Selling and Inventory Management: Fully using sales, order management systems and technologies to ensure exceptional customer service Promotions/Merchandising: Identifying opportunities to use promotional and merchandising techniques to develop and support customer relations Utilization of innovation and creativity in generating new and unique ideas and solutions that capitalize on opportunities to benefit customers and Mondelēz International Ability to form customer partnerships that exceed expectations and help customers identify and execute the appropriate strategies for their business success Computer literate (Microsoft Office, Internet and Cellular/Wireless devices) Requirements: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed). A flexible work schedule is required, including being available to travel across the region, a week at a time, to cover a territory and being available to work weekends and holidays; some overnight travel may be required Additional responsibilities as assigned High School Diploma or GED required; college degree preferred You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance. Successful completion of drug test, MVR check, and general background check. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Mondelez International Denver, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Senior Server Developer
Aetna Description: Aetna Digital seeks to change the way individuals manage their healthcare by focusing on the features that matter to our customers, building software in a modern, lean way and deploying continuously into the cloud. 66737 Fundamental Components: In any given day you will: - Contribute code and tests according to criteria established by our Product Team. - Work with product to break down and plan sprint work to help us achieve our long-term goals. - Write infrastructure-as-code template (currently Cloudformation but moving to Terraform). - Monitor, troubleshoot and support out application in production. - Seek opportunities to improve the foundation of our code. - Learn new skills in terms of software development, engineering practices and cloud engineering Background Experience: Required Experience: - Experience deploying and maintaining services in production serving millions of users. - Experience developing and deploying micro-services. - Experience translating large features into software designs. - An open mind about different solutions and willingness to discuss alternatives. - 5+ years of Software Development experience. - 3+ years of API development experience Desired - Experience deploying and maintaining services on AWS, specifically ECS, ELB and RDS. - Experience with current stack (Ruby, Node, AWS, Docker). Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Installer Relations Service Representative
Viasat Bigger challenges. Bolder ideas. Global impact. At Viasat, we're on a mission to deliver connections with the capacity to change the world. We're the company behind the world's fastest satellite internet service, with technology that's helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide. We're growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You'll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world's first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today. Job Responsibilities In this exciting position supporting the growing customer base at Viasat you will support the Field Operations department by taking inbound calls from our field service technicians to assist them with a variety of responsibilities. In this technical- centered role, your troubleshooting skills and ability to problem solve with fast paced resolution will help to exceed our customer's expectations. Researching customer information for accuracy as well as verifying of external work orders with outbound calls will keep you on your toes in this quick- turnaround environment. While working with various departments you will be able to learn cross -functional information regarding exciting new projects and product launches of our company all while being trained about the interworking of our dynamic adventures. Requirements Availability to start with next class in October 2019 Experience in customer service role Must complete Installer certification course within 30 days of hire Ability to work non-standard shift hours that could include Saturday and Sunday High school diploma or GED U.S. Citizenship or Lawful Permanent Residence status may be required for some projects in which case, verification of such status will be required upon accepting employment Preferences 2+ years technical customer service experience 2+ years satellite industry experience Prior knowledge with ticketing system environment Previous satellite field installation experience Field installation and Field Service experience Troubleshooting, problem solving and trend identification experience To learn more about this site and other office locations, please click here ! Additional requirements Minimum education: High School Diploma or GED Years of experience: 0-1 years Travel: None Citizenship: None Clearance: None
Professional Diversity Network Englewood, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Littleton, CO req36643
Quest Diagnostics Rep PS II (Phleb)- Littleton, Colorado - M-F Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Littleton, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Float- Colorado Springs, CO req36616
Quest Diagnostics Rep PS II (Phleb) - Float- Colorado Springs, Colorado - Monday-Friday Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II - Float (PSR II - Float) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II - Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II - Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. This role will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and could also lead one or more PSR on site. The PSR II - Float will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. Administer oral solutions according to established training. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Assist with compilation and submission of monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to-date with the latest phlebotomy techniques. Travel to Territory Manager meeting if held off-site or off normal shift. Participate on special projects and teams. Stay-up-to-date on company communications and assist with the distribution of technical information to the work group. Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. Assist with the preparation of schedules for the assigned work group or PSCs. Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
Professional Diversity Network Colorado Springs, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Driver/Courier - Denver, CO req36750
Quest Diagnostics Rep Route Service- Denver, Colorado - FT 40 hours M-F 10 am - 6:30 pm Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Logistics you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, our Logistics personnel are critical to the people we serve - your fast, safe and efficient transportation is an important step in diagnoses and treatment. As a career, it offers variety and a certain amount of independent working - with the added bonus of meeting and dealing with a variety of people in your day. Joining a diverse team, a Logistics role can offer you a stable, long-term career. Summary: The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results. Basic Purpose: The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner. Duties and Responsibilities: 1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures. 2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination. 3. Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines. 4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc. 5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups. 6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature. 7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes. 8. Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up. 9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared. 10. Keep route information, sequencing and all client notes up to date. 11. Attendance and punctuality in meetings and training sessions. 12. Meet all training requirements in a timely manner as assigned. 13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment. 14. Document and provide appropriate client satisfaction information to Logistics Management. 15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles. 16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented. 17. Other duties as defined by Logistics Management.
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Driver/Courier - Denver, CO req36748
Quest Diagnostics Rep Route Service- Denver, Colorado - FT 40 hours M-F 9:30 am - 6 pm Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Logistics you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, our Logistics personnel are critical to the people we serve - your fast, safe and efficient transportation is an important step in diagnoses and treatment. As a career, it offers variety and a certain amount of independent working - with the added bonus of meeting and dealing with a variety of people in your day. Joining a diverse team, a Logistics role can offer you a stable, long-term career. Summary: The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results. Basic Purpose: The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner. Duties and Responsibilities: 1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures. 2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination. 3. Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines. 4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc. 5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups. 6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature. 7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes. 8. Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up. 9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared. 10. Keep route information, sequencing and all client notes up to date. 11. Attendance and punctuality in meetings and training sessions. 12. Meet all training requirements in a timely manner as assigned. 13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment. 14. Document and provide appropriate client satisfaction information to Logistics Management. 15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles. 16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented. 17. Other duties as defined by Logistics Management.
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Junior Cyber Security Specialist
PARSONS Parsons delivers innovative solutions around the globe that make the world safer, healthier, and more connected. Founded in 1944, Parsons Corporation --- a digitally enabled solutions provider --- is focused on the defense, security, and infrastructure markets. We are uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Opportunity Our corporate Security Department provides cyber and physical services for Parsons offices and projects across the globe. The Security Engineering and Operations group is looking for a motivated Jr. Cyber Security Analyst to protect, detect, and respond to vulnerabilities and threats throughout the enterprise. As a member of the Parsons Security Operations Center (West SOC) the candidate will work alongside a talented team of analysts and engineers dedicated to providing mission assurance for the corporate network. An ideal candidate for this position is a highly motivated individual with a strong foundation in cybersecurity fundamentals and the flexibility to serve in various roles within the team. SPECIFIC RESPONSIBILITIES Assist with vulnerability management, endpoint security, and hardening of systems and network devices Identify, triage, and categorize security events and incidents Perform preliminary and in-depth investigations as needed to determine root cause Perform analysis of log files from a variety of sources (e.g., individual host logs, network traffic logs, firewall logs, and Intrusion Detection System [IDS] logs) Assist with the management of security cases cradle-to-grave Perform containment and eradication of threats in the environment during or after an incident Make mitigation recommendations to lower future risk Actively participate in and contribute to Configuration Control Boards, Cyber Threat Briefings, and other required SOC activities Contribute to SOC documentation such as processes, workflows, playbooks, and post-mortem reports Collaborate with IT teams, leadership, and employeesto balance cybersecurity and business needs PREFERRED EDUCATION/EXPERIENCE A Bachelor's Degree in computer engineering, computer science, or another closely-related IT discipline. 0-2+ years' experience in cyber security analysis in a Security Operations Center environment Familiarity with CJCSM 6510.01B, and with various network and host-based security applications and tools, such as network and host assessment/scanning tools, network and host-based intrusion detection systems, and other security software packages. CERTIFICATIONS One of the following certifications are required: CompTIA Security+, Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), GIAC Certified Incident Handler (GCIH) , GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Penetration Tester (GPEN) SKILLS/COMPETENCIES Good interpersonal, organizational, writing, communications and briefing skills Strong analytical and problem-solving skills In-depth knowledge of TCP/IP networking and network protocols. Real-time network monitoring using Security Information and Event Management (SIEM) Experience with raw packet analysis (PCAP) Broad knowledge of security appliances (Intrusion Detection System, Intrusion Prevention System, Firewalls, Proxies, etc.) to include how the devices work and associated limitations. Experience using a broad variety of network defense/monitoring tools in the context of an analyst Experience analyzing and correlating information from multiple sources to determine the source and nature of an event Experience with event escalation Basic understanding of scripting languages and syntax Computer Intrusion methodology, and intrusion analysis/investigation methodology Experience creating reports from large amounts of data Must be eligible to obtain and maintain, or currently possess Prescreen Required clearance. Ready for action? We're looking for the kind of people who see this opportunity and don't hesitate to act. Parsons is a leader in the world of Technical Services and Engineering. We hire people with a broad set of technical skills who have proven experience tackling some of the greatest challenges. Take your next step and apply today.
Professional Diversity Network Colorado Springs, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Server - Full-Time
Benihana National Corp Location: US-CO-Broomfield ID: 2019-16767 # of Openings: 1 Category: Operations Store Number: 1054 Doing Business As: Benihana Broomfield Business Unit: Benihana Broomfield Corp. Position Type: Full-Time Overview Responsible for interacting with our guests and ensuring they have an excellent dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely and efficient manner. Responsibilities Maintains a Guest focus while performing duties. Assumes 100% responsibility for quality guests' experience. Welcome and greet guests within two minutes of being seated. Informs guests of specials and menu changes. Offers specific beverage, appetizer, entre, and dessert recommendations either upon request or you genuinely feel your guests will enjoy. Answer questions about our food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table. Deliver food and beverages from kitchen and bar to guests in a timely matter. Clean and prepare the table for the arrival of menu items. Perform side work during each shift as required by service station assignment. Complete opening and closing checklists. Maintain clean and stocked service and dining areas. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Provide proactive beverage refills Prepare final bill, present check to guest, accept payment, and process through the POS system. Be ready and willing to assist fellow servers before they ask. Thank guests for their visit and invite them to return. Attends all scheduled employee meetings and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience Performs other duties as assigned by a supervisor. Qualifications Experience and Education: Previous server experience in restaurant or hospitality required or minimum six months experience working at Benihana, Inc. in a host, busser or other similar guest interfacing position. Must have good performance and manager reference. Must have a High School diploma or GED. An equivalent combination of education and experience will be considered. Must be eligible to work in the United States. Must be 18 years of age or older as required by state law to serve alcoholic beverages. Must have the ability to handle money and operate a point-of-sale system. Must have food handler's card and alcohol awareness training certification where required by state and local laws. Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required. Physical Demands : Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits. Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 25 pounds. #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893.
Professional Diversity Network Broomfield, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Server - Full-Time
Benihana National Corp Location: US-CO-Denver ID: 2018-13693 # of Openings: 8 Category: Operations Store Number: 1008 Doing Business As: Benihana Denver Business Unit: Benihana National Corp. Position Type: Full-Time Overview Responsible for interacting with our guests and ensuring they have an excellent dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely and efficient manner. Responsibilities Maintains a Guest focus while performing duties. Assumes 100% responsibility for quality guests' experience. Welcome and greet guests within two minutes of being seated. Informs guests of specials and menu changes. Offers specific beverage, appetizer, entre, and dessert recommendations either upon request or you genuinely feel your guests will enjoy. Answer questions about our food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table. Deliver food and beverages from kitchen and bar to guests in a timely matter. Clean and prepare the table for the arrival of menu items. Perform side work during each shift as required by service station assignment. Complete opening and closing checklists. Maintain clean and stocked service and dining areas. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Provide proactive beverage refills Prepare final bill, present check to guest, accept payment, and process through the POS system. Be ready and willing to assist fellow servers before they ask. Thank guests for their visit and invite them to return. Attends all scheduled employee meetings and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience Performs other duties as assigned by a supervisor. Qualifications Experience and Education: Previous server experience in restaurant or hospitality required or minimum six months experience working at RA Sushi in a host, busser or other similar guest interfacing position. Must have good performance and manager reference. Must have a High School diploma or GED. An equivalent combination of education and experience will be considered. Must be eligible to work in the United States. Must be 18 years of age or older as required by state law to serve alcoholic beverages. Must have the ability to handle money and operate a point-of-sale system. Must have food handler's card and alcohol awareness training certification where required by state and local laws. Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required. Physical Demands : Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits. Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 25 pounds. #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893.
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Benihana Chef - Full-Time
Benihana National Corp Location: US-CO-Denver ID: 2018-13058 # of Openings: 10 Category: Operations Store Number: 1008 Doing Business As: Benihana Denver Business Unit: Benihana National Corp. Position Type: Full-Time Overview Responsible for engaging, entertaining, interacting and providing a unique dining experience to guests. Primarily works in front of restaurant while cooking and preparing hot meals on hibachi tables directly in front of guests. Ensures correct food portions are being cooked and maintains the kitchen areas and hibachi tables clean and sanitized. Prepares and sets up food for cooking and side orders. Responsibilities In In accordance with Benihana's service and cooking procedures: Greets and welcomes guests within 15 minutes of their Teppan order(s). Performs a cooking show for assigned tables ensuring his/her interaction with guests is appropriate and non-offensive Readily provides guests with information about Benihana foods as they are being cooked or upon guest inquiries Responds promptly and courteously to guest requests Asks guests for cooking preference, as applicable, and follows guest instructions Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking using a variety of kitchen equipment (including but not limited to broilers, ovens, grills, food processors, blenders and fryers) Performs shift opening and closing duties as assigned by the manager such as cleaning of refrigeration units, gaskets, chef carts and floors Maintains kitchen, Teppan cooking areas, kitchen equipment and food storage areas clean, sanitary and organized. Reports any kitchen equipment or maintenance issues to the chief chef or manager on duty (MOD) Is knowledgeable about and complies with the Company's standards on food portioning, cooking methods, quality standards, recipes, storyboards, service cycle, policies and procedures Prepares foods in accordance with the Company's portions standards and recipe specifications prior to cooking, including battering, breading, seasoning and/or marinating foods Adheres to the Company's guidelines on proper food presentation and garnishes for all dishes. Handles, stores, labels, and rotates foods properly and in accordance with public health safety, state and local laws. Understands and follows FIFO method for food handling Uses knives, hand tools, utensils, and equipment to portion, cut, slice, julienne, whip, beat, maintain holding temperature, chill, freeze or otherwise produce food for the dining room Adheres to Company guidelines on alcoholic beverage service Presents a clean and neat appearance and uses a courteous manner with all guests Immediately notifies MOD when guests are not satisfied with their experience or if an accident occurs Participates and joins restaurant staff in ensuring guest special occasion celebrations are memorable. Upon request or at the direction of the company, may be asked to photograph and/or be photographed with guests Performs other duties as assigned by a supervisor Qualifications Must be able to successfully pass Benihana chef training program Previous experience as chef or cook highly desirable Competencies, Knowledge and Skills: Customer Service: Must possess excellent customer service skills. Ability to maintain a high degree of professionalism when interacting with guests and dealing with guest complaints. Ability to monitor and anticipate guests' needs and respond accordingly in an effort to maintain a positive and enjoyable Benihana dining experience. Ability to entertain and perform in front of guests is strongly desired. Communication: Must possess excellent verbal and nonverbal communication skills. Must be able to communicate and understand guests' and colleagues' instructions, read and understand written directives, and be able to clearly communicate if s/he requires further direction. Must be able to interpret nonverbal cues in an effort to identify and correct potential problems. Must be able to clearly speak in English. Interpersonal Relationships : Ability to adapt and interact with a diverse group of people. Ability to maintain a professional and courteous demeanor during stressful and/or busy times. Must be able to work as part of a team and recognize the importance of each team member's role in the guest dining experience. Physical Demands : Must be able to perform a variety of physical activities including, but not limited to, standing for long periods of time, climbing, walking, bending, reaching, and lifting up to 55 lbs. Ability to carry and lift cookware (pots, pans, etc.) containing hot or cool foods and liquids. Must possess the manual dexterity to use cooking tools properly and while performing cooking shows. Must be able to handle smoke and heat from grill. Food Knowledge, Preparation, Production and Safety : Ability to prepare food for consumption with background knowledge of proper techniques and equipment to be used. Must be able to clearly explain how food is prepared, cooked, and served to guests. Knowledge of industry standards on food storage and handling techniques is highly desirable. Knowledge of sushi and beverages is a plus.Where applicable, holds a state and/or local food handlers card. Problem Solving and Conflict Management : Must exercise sound judgment and possess good problem solving skills. Must have the ability to recognize and resolve problems in an appropriate manner. Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Must be able to work overtime as required. #BH #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893.
Professional Diversity Network Denver, CO, USA Full-Time
Wells Fargo
Dec 06, 2019
Operational Risk Consultant 5- Regulatory Relations and Compliance Risk
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Public Affairs brings together teams responsible for engaging with the company's stakeholders. This organization exists to support, strengthen and protect Wells Fargo's reputation by building trust and positive societal impact for all of our stakeholders. Teams within Public Affairs include: Corporate Communications, Corporate Philanthropy and Community Relations; Government Relations and Public Policy; Platform and Digital Services; Sustainability and Corporate Responsibility and Public Affairs Chief Operating Office. The team partners with internal functional areas that focus on key stakeholders including HR, Marketing, Legal, and Regulatory Relations, to develop and execute on a holistic Public Affairs The Role Responsible for identifying and assessing compliance risks, in coordination with the Public Affairs (PA) functions. Assists with facilitating interactions with Regulatory Relations, Compliance, and Wells Fargo Audit Services (WFAS). Provides input into the PA strategic plan to cover material compliance risk activities needing to be addressed. Assists with the implementation of corporate policies across PA functions. Coordinates and supports control effectiveness assurance across compliance processes. Consults with business to develop corrective action plans. Monitors the remediation of compliance risk issues in an effective and timely manner. Provides input and ensures proper execution of compliance procedures established by the PA Risk Operations Control team and IRM governance. Evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or system changes to determine impact, identifies and assesses compliance risk issues. The Candidate This is an exciting opportunity for a Compliance Risk professional to join the PA Control Executive team and play a significant role in the newly established PA Regulatory Relations and Audit Coordination team. The successful candidate will be a highly motivated team player that has expertise in regulatory compliance and risk management, is a self-starter who is accustom to working in complex organizations with a diverse group of stakeholders, and someone who is able to initiate action and manage change in a fast paced environment ensuring all deliverables are met. They will also have a demonstrated ability to build and maintain strong credible relationships with key Public Affairs groups including Public Affairs Leaders, Control teams, Independent Risk Management (IRM) and WFAS. Specific Responsibilities: Complete program analysis against compliance requirements, identify deficiencies, recommend and implement solutions Reinforce compliance requirements via inspection, exception reporting, and credible challenge, reporting results regularly to senior management Conduct root cause analysis of identified issues to ensure business solutions are compliant with not only current regulations and policies, but also focus on sustainable and repeatable processes Promote a strong risk culture, cultivate relationships and foster a team orientation with PA business partners, PA Control team, independent risk management, and WFAS Focus on the details of an issue or task while keeping the big picture in mind Proactively create new guidance and/or guardrails in areas where there is no roadmap, rules or previous foundation to rely upon Adaptable to a dynamic and quickly changing, fast placed work environment where priorities or focus may need to shift frequently Assist with establishing and assuring execution of applicable risk programs including but not limited to: Compliance Program Regulatory Relations Financial Crimes and Anti-Bribery and Corruption (ABC) Conduct Risk Preferred Locations: Charlotte, NC; Minneapolis, MN; Raleigh, NC. May consider other Wells Fargo locations: Atlanta, GA; Dallas, TX; Des Moines, IA; Englewood, CO; Phoenix, AZ; Portland, OR; Salt Lake City, UT; St. Louis, MO; San Antonio, TX Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Required Qualifications 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Other Desired Qualifications 5+ years of experience managing risk and/or compliance management programs Regulatory compliance experience and subject matter expertise in areas such as financial crimes risk and conduct risk Experience working with regulators (i.e. OCC, FRB, CFPB, FINRA) and regulatory deliverables Professional certifications (e.g. CRCM, CCEP, CAMS) Demonstrated strong control and governance skills Demonstrated ability to evaluate complex programs and initiatives and provide credible challenge to opportunities and concerns Ability to navigate within complexity of matrix organization such as Well Fargo risk culture Deep technical understanding of specific business operations, processes, products, and customer interactions and where they manifest risk. Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the business and enterprise Risk function. Demonstrated leadership ability that embodies the Wells Fargo Vision and Values and leadership competencies. Ethical integrity and demonstrated ability to assess and determine when to raise concerns and escalate. Strong analytical ability used to identify risks and confidently raise issues, escalate early and engage in constructive credible challenge and will do so independently when necessary. Proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale. Demonstrated ability to solve problems and analyze issues when you collect data from multiple sources and know how to ask the right questions to obtain the information needed to size up a situation properly. Job Expectations Ability to travel up to 10% of the time Street Address NC-Charlotte: 301 S Tryon St - Charlotte, NC MN-Minneapolis: 550 South 4th St - Minneapolis, MN NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC GA-Atlanta: 1100 Abernathy Road - Atlanta, GA TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX IA-Des Moines: 800 Walnut St - Des Moines, IA AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ OR-Portland: 1300 Sw 5th Ave - Portland, OR UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX CO-Englewood: 9780 S Meridian Blvd - Englewood, CO Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Englewood, CO, USA Full-Time
Wells Fargo
Dec 06, 2019
ORM3- Group Third Party Risk Officer
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Public Affairs brings together teams responsible for engaging with the company's stakeholders. This organization exists to support, strengthen and protect Wells Fargo's reputation by building trust and positive societal impact for all of our stakeholders. Teams within Public Affairs include: Corporate Communications, Corporate Philanthropy and Community Relations; Government Relations and Public Policy; Platform and Digital Services; Sustainability and Corporate Responsibility and Public Affairs Chief Operating Office. The Role This leader will be responsible for ensuring consistent, effective and proactive Third Party Risk management across PA. This leader will be responsible for working with PA business leaders, regulatory compliance leaders, other operational risk type leaders (e.g. Information Security, Technology, Business Process), enterprise Third Party Risk Management, independent risk management and Wells Fargo Audit Services to ensure that risks emanating from PA use of Third Party service providers are identified, reported, controlled, escalated and remediated or accepted consistent with PA risk appetite and established key risk metrics. The Candidate This collaborative leader must be capable of initiating action and managing change in a fast-paced environment. It requires a leader with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement while having ability to make timely and difficult decisions. The successful candidate will have ability to distill complex concepts into simplified/targeted solutions, communicate those concepts effectively and ensure that all deliverables are met. They will use both vision and analysis to identify business problems and build compelling fact-based strategic recommendations. They will also have a demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including PA leaders, risk and compliance leaders, Independent Risk Management and Wells Fargo Audit Services Specific Responsibilities: • Ensure senior business, risk and compliance leaders understand PA Third Party risk environment and have appropriate resources, processes and controls in place to effectively manage Third Party risks • Ensure compliance with enterprise Third Party Risk Management program requirements and other program/policy requirements that apply to PA Third Parties • Ensure PA Third Parties are managed within Risk Appetite and Key Indicator metrics • Provide an aggregate view of Third Party risks for PA, ensuring appropriate identification and mitigation of related risks. • Monitor and report on PA Third Party risk issues and corrective actions, assessing trends and themes for proactive risk management. • Ensure adequate escalation and remediation of underlying causes in a timely manner. • Facilitate Third Party risk acceptances, policy exception approvals, and related action plans • Drive PA consistency through standards, playbooks, and procedures, template, as needed • Lead/manage Stakeholder Relations Third Party Control Team Members, responsible for providing oversight and governance of Third Party engagements and relationships • Partner with PA lines of business and Wells Fargo's Supply Chain/Third Party Center of Excellence to ensure effective execution of enterprise Third Party Risk Management program requirements • Ensure effective implementation, validation and sustainability of key PA Third Party Risk initiatives, Embedded Information Technology with Third Parties and Corrective Actions associated with audit/exam findings • Ability to simplify the complex, communicate effectively and efficiently with senior leaders and provide executive presence. • Provide leadership that promotes both individual, team accountability, and develops a culture of proactive risk management. Required Qualifications 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both 3+ years of management experience Desired Qualifications Advanced Microsoft Office skills Ability to articulate complex concepts in a clear manner Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Other Desired Qualifications • In-depth knowledge of third party risk management lifecycle • Experience building effective Risk/Control programs, and or governance processes including metrics • Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place • Strong knowledge of the financial services industry, products, and regulatory environment • Excellent organizational and time management skills with the ability to process multiple tasks simultaneously • Proven leadership ability to drive successful execution of business initiatives • Ability to plan, prioritize and set goals • Proven ability to build dynamic and high performing teams • Ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders • Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place Street Address MN-Minneapolis: 90 S 7th St - Minneapolis, MN CO-Denver: 1700 Lincoln St - Denver, CO AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ OR-Portland: 1300 Sw 5th Ave - Portland, OR UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT NC-Raleigh: 150 Fayetteville St - Raleigh, NC NC-Charlotte: 401 S Tryon St - Charlotte, NC TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX GA-Atlanta: 171 17th St Nw - Atlanta, GA MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO IA-Des Moines: 666 Walnut St - Des Moines, IA Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Wells Fargo
Dec 06, 2019
Compliance Manager 4 - Wealth and Investment Management (WIM) Testing and Validation
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Within Wells Fargo Compliance, the Enterprise Testing group is responsible for establishing and maintaining a consolidated Enterprise Testing program at the corporate level. Enterprise Testing is responsible for developing a common methodology and standards, providing governance and oversight, executing testing; and conducting horizontal reviews. Testing and validation teams are responsible for implementing the Enterprise Testing methodology and standards, and executing group- specific testing. Wealth and Investment Management Testing and Validation Wealth and Investment Management (WIM) provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S.-based businesses including Wells Fargo Advisors, Private Wealth Management, Retirement, Wells Fargo Investment Institute and Wells Fargo Asset Management. We deliver financial planning, private banking, credit, investment management, and fiduciary services to high-net-worth and ultra-high-net-worth individuals and families. We also serve customers' brokerage needs, supply retirement and trust services to institutional clients, and provide investment management capabilities delivered to global institutional clients through separate accounts and the Wells Fargo Advantage Funds. The WIM Testing & Validation (T&V) function performs regulatory compliance and operational risk testing and issue validation across all the WIM businesses. The Role The Wealth and Investment Management (WIM) Compliance Manager 4 (Manager) will be responsible for managing a team of compliance manager(s) and consultants in executing a risk-based compliance control testing program to assess compliance with significant regulatory requirements and applicable corporate policies as well has assessing the design and operational effectiveness of business processes. The Manager must ensure this testing program adheres to the Independent Monitoring, Testing, and Validation Policy as well as other associated polices such as the Issue Management Policy. This Manager will design and develop compliance testing strategies and methodologies for the team and will consult with senior risk, compliance, law and business management on compliance risk policies, procedures and controls for the respective businesses and/or functional areas in WIM. The Manager is responsible for identifying opportunities and driving strategies for WIM-wide engagements and initiatives. In addition, the Manager will lead horizontal control testing engagements and ad-hoc projects with a cross-WIM impact as necessary. Further, the Manager is responsible for reviewing and developing the WIM annual testing plan. In addition, the Manager will develop and present key LOB stakeholder reporting to ensure business aligned stakeholders have relevant, meaningful, and timely reporting related to ongoing testing engagements within their business area. The Manager is also responsible for staffing, executing timely deliverables, written and oral reporting and work quality for the team and will ensure all issues identified by the team are addressed, escalated and validated appropriately. As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both 5+ years of management experience Desired Qualifications Ability to articulate complex concepts in a clear manner Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Other Desired Qualifications 10+ years of experience in some or all of the following disciplines; audit, compliance or risk management of which at least 5 years must include direct experience in compliance or operational risk management (includes audit, FCRM, RCRM, legal, management of a process or business with accountability for compliance or operational risk) Demonstrated ability to establish strong working relationship with key partners and senior management Demonstrated capability of exercising independent judgment, critical decision-making, staying organized, and managing a team with multiple priorities and deadlinesAudit, Risk or regulatory examination experience and knowledge of the laws, rules and regulations applicable to WIM is strongly preferred. A working knowledge of the WIM lines of business is desired. Articulate, poised and comfortable in direct interaction with senior members of WIM Lines of business, WIM Compliance, and Wells Fargo Audit Services Knowledge and understanding of corporate policies and requirements related to compliance and/or operational risk management, and specifically, the Independent Monitoring, Testing & Validation Policy and the related Enterprise Testing Control Testing & Validation Operating Procedures Advanced degree (MBA), preferably in accounting or finance, or certification (CRCM, CPA, CIA). Experience in Audit, Compliance, Risk and Testing Critical Thinking and Analytical skills One or more of the following certifications is desired: Certified Information Systems Auditor (CISA) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Regulatory Compliance Manager (CRCM) Certified Risk and Compliance Management Professional (CRCMP) Certified Risk Professional Program (CRP) For Testing and Validation Positions Only Salary Information To be determined Street Address MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Wells Fargo
Dec 06, 2019
Compliance Manager 4 - Wealth and Investment Management (WIM) Testing and Validation
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Within Wells Fargo Compliance, the Enterprise Testing group is responsible for establishing and maintaining a consolidated Enterprise Testing program at the corporate level. Enterprise Testing is responsible for developing a common methodology and standards, providing governance and oversight, executing testing; and conducting horizontal reviews. Testing and validation teams are responsible for implementing the Enterprise Testing methodology and standards, and executing group- specific testing. Wealth and Investment Management Testing and Validation Wealth and Investment Management (WIM) provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S.-based businesses including Wells Fargo Advisors, Private Wealth Management, Retirement, Wells Fargo Investment Institute and Wells Fargo Asset Management. We deliver financial planning, private banking, credit, investment management, and fiduciary services to high-net-worth and ultra-high-net-worth individuals and families. We also serve customers' brokerage needs, supply retirement and trust services to institutional clients, and provide investment management capabilities delivered to global institutional clients through separate accounts and the Wells Fargo Advantage Funds. The WIM Testing & Validation (T&V) function performs regulatory compliance and operational risk testing and issue validation across all the WIM businesses. The Role The Wealth and Investment Management (WIM) Compliance Manager 4 (Manager) will be responsible for managing a team of compliance manager(s) and consultants in executing a risk-based compliance control testing program to assess compliance with significant regulatory requirements and applicable corporate policies as well has assessing the design and operational effectiveness of business processes. The Manager must ensure this testing program adheres to the Independent Monitoring, Testing, and Validation Policy as well as other associated polices such as the Issue Management Policy. This Manager will design and develop compliance testing strategies and methodologies for the team and will consult with senior risk, compliance, law and business management on compliance risk policies, procedures and controls for the respective businesses and/or functional areas in WIM. The Manager is responsible for identifying opportunities and driving strategies for WIM-wide engagements and initiatives. In addition, the Manager will lead horizontal control testing engagements and ad-hoc projects with a cross-WIM impact as necessary. Further, the Manager is responsible for reviewing and developing the WIM annual testing plan. In addition, the Manager will develop and present key LOB stakeholder reporting to ensure business aligned stakeholders have relevant, meaningful, and timely reporting related to ongoing testing engagements within their business area. The Manager is also responsible for staffing, executing timely deliverables, written and oral reporting and work quality for the team and will ensure all issues identified by the team are addressed, escalated and validated appropriately. As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both 5+ years of management experience Desired Qualifications Ability to articulate complex concepts in a clear manner Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Other Desired Qualifications 10+ years of experience in some or all of the following disciplines; audit, compliance or risk management of which at least 5 years must include direct experience in compliance or operational risk management (includes audit, FCRM, RCRM, legal, management of a process or business with accountability for compliance or operational risk) Demonstrated ability to establish strong working relationship with key partners and senior management Demonstrated capability of exercising independent judgment, critical decision-making, staying organized, and managing a team with multiple priorities and deadlinesAudit, Risk or regulatory examination experience and knowledge of the laws, rules and regulations applicable to WIM is strongly preferred. A working knowledge of the WIM lines of business is desired. Articulate, poised and comfortable in direct interaction with senior members of WIM Lines of business, WIM Compliance, and Wells Fargo Audit Services Knowledge and understanding of corporate policies and requirements related to compliance and/or operational risk management, and specifically, the Independent Monitoring, Testing & Validation Policy and the related Enterprise Testing Control Testing & Validation Operating Procedures Advanced degree (MBA), preferably in accounting or finance, or certification (CRCM, CPA, CIA). Experience in Audit, Compliance, Risk and Testing Critical Thinking and Analytical skills One or more of the following certifications is desired: Certified Information Systems Auditor (CISA) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Regulatory Compliance Manager (CRCM) Certified Risk and Compliance Management Professional (CRCMP) Certified Risk Professional Program (CRP) For Testing and Validation Positions Only Salary Information To be determined Street Address MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Englewood, CO, USA Full-Time
Wells Fargo
Dec 06, 2019
Wholesale Operational Risk Consultant, Wholesale Control BPRM/RCSA Program Design
Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses. The Wholesale Control organization sits within Wholesale Banking and operates as front-line risk management. The mandate of the Wholesale Control organization is to identify risks, design and implement controls, and execute and monitor the controls to ensure they are working effectively to manage risk for Wholesale Banking businesses and customers. This will create an integrated holistic view of risk for Wholesale Banking by aggregating risks across risk types and lines of business. Line of Business Control Groups Risk Control Groups Governance and Programs Analytics, Reporting, and Administration Control Strategy and Transformation These functions partner and engage with the Wholesale lines of business, our Independent Risk Management organization, Wells Fargo Compliance, and Wells Fargo Audit Services to advocate and ensure alignment in scope, purpose, expectations, and execution of the Wholesale Control programs and operations. The Wholesale Operational Risk Consultant is responsible for enabling Program Design roll-out for the Wholesale Business Process Risk Management (BPRM) and Risk and Control Self-Assessment (RCSA) programs by effectively managing in-take of requests from multiple key stakeholders at the Wholesale and Corporate level. Key responsibilities of this job include working with various key stakeholders throughout the organization (within and outside the Wholesale group) to analyze, triage, and execute the following Operational Risk program components: Coordinate and effectively manage relationships with various key stakeholders (cross-programs), including Corporate Risk Programs, Front Line Risk Partners, LOB Risk Partners, internal Execution teams, Wells Fargo Regional teams, the Enterprise Global Services (EGS) teams, etc. Assist Corporate Risk Programs with understanding and leveraging Wholesale operational risk data to effectively perform Independent Risk Management credible challenges Develop and implement end-to-end integrated program design initiatives, including program design build-out, key stakeholder buy-in, communication strategy, roll-out and execution, and feedback solicitation for continuous improvement Identify opportunities to further integrate BPRM and RCSA programs, and be a pro-active driver of change Operate in an environment of programmatic transformations at the Wholesale and Corporate level Additional responsibilities include: Develop and implement program design change management and communications, with targeted messages for various key stakeholders Coordinate with stakeholders from Wells Fargo Regional teams to gather incremental requirements and ensure that Wholesale programs are inclusive of their needs Support the data strategy design and administration of the overall Wholesale BPRM and RCSA programs, taking accountability for cross-functional program elements Develop tools to monitor/summarize the effectiveness of LOB controls with support and in collaboration with the Enterprise Global Services (EGS) team The role will coordinate closely with the following Stakeholder groups: Wholesale Control Executive teams (FLOD): IBPRC Business Process Management (BPM) team IBPRC Risk & Control Self-Assessment (RCSA) team IBPRC Enterprise Global Services (EGS) team Front Line Risk Managers Front Line Business aligned Compliance teams (Regulatory, Conduct, Financial Crimes) Business Process Owners / Subject Matter Experts Wholesale Self Assurance teams Wholesale Operational Risk Type Programs (Business Continuity, Data Management, External Fraud, Fiduciary & Investment, Financial Reporting, Human Capital, Information Risk, Information Security, Safety & Physical Security, Technology, Third Party, Transaction Processing & Execution) Wholesale Policy Office Wholesale Operational Risk Business Oversight (ORBO) teams Independent Risk Management (IRM) teams (2LOD): Corp. Business Process Management (BPM) teams Corp. Operational Risk Assessment Oversight (ORAO) teams (includes RCSA, Risk & Control Taxonomy Governance) Corp. Compliance teams (Program & Governance, Regulatory, Conduct, Financial Crimes) Enterprise Testing (Operational Risk Test & Validate (T&V), Compliance T&V) Additional Stakeholder teams: International teams (EMEA, APAC, CAN, LATAM) IBPRC Control Executive groups outside Wholesale (Consumer Banking, WIM, PVSI, Enterprise Functions) Enterprise Risk Identification & Assessment (ERIA) Issues Management New Business Initiative (NBI) Fees & Pricing Enterprise Risk Acceptance Internal Loss Data (ILD) / External Loss Data (ELD) Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Ability to effectively partner and influence at the executive level Knowledge and understanding of operational risk management in the financial services industry Advanced Microsoft Visio skills Experience communicating in both written and verbal formats with senior executive-level leaders Experience with financial services businesses in a regulated environment Experience working with executives, senior managers and subject matter experts across Wells Fargo Ability to interact with all levels of an organization Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Other Desired Qualifications Proven ability to design, develop and implement programmatic changes within an Integrated Business Process Risk & Control (IBPRC) framework Strong relationship & key stakeholder management skills, ability to "connect the dots" and integrate different programs and teams Strong experience in transformation, change management, and program design & integration Strong Management Consulting background Ability to liaise & coordinate with varying key stakeholders within and outside of Operational Risk practices within large financial services firm. Current or previous experience in Wells Fargo's Corporate Risk group, Wells Fargo (e.g., Frontline & IRM teams, Compliance & Operational Risks, BPM, Test & Validate, Self-Assurance) Strong interpersonal and relationship management skills Experience with operational risk program design and transformation Experience with change management and communications At least 8+ years of experience working in the financial services industry at financial institutions (or top-tier consultancy serving financial services clients) with both domestic and international operations At least 5 years of experience in program management or operational risk management with responsibility for developing and implementing programs Proven experience working with the equivalent of Enterprise-level and Wholesale-level executives Proven ability to develop strong working relationships with key senior business, legal, compliance and risk officers Six Sigma Black-belt / Green-belt Working knowledge of process mapping tools, either VISIO or similar tool Working knowledge of the Risk and Control Self-Assessment (RCSA) process Working knowledge of the Business Process Risk Management (BPRM) Street Address AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ CO-Denver: 1700 Lincoln St - Denver, CO MN-Minneapolis: 600 S 4th St - Minneapolis, MN IA-Des Moines: 800 Walnut St - Des Moines, IA NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Scrum Master- Aetna Health - Denver - 66668BR
Aetna Description: Aetna's mandate is to transform health and wellness via products that enable consumer engagement and a best-in-class experience. This team is responsible for Aetna's digital strategy and all digital products; as well as the development roadmap and execution of the roadmap. A key part of this team is to build an integrated platform and underlying products to drive engagement and revolutionize health and wellness. Aetna is taking on a major initiative to redesign and rebuild many of its customer facing digital assets. This effort will include a completely new approach to developing software within Aetna, using the latest design approaches, technologies, and processes. Aetna Digital is a newly formed startup like business unit within Aetna, which will design, build and deliver a completely new and integrated digital experience for our users. Come Join Aetna Digital! 66668 Fundamental Components: Aetna Digital is looking for a Scrum Master who will be responsible for developing an agile based SDLC/APLC for a new development organization for a project team consisting of development resources in an implementation of large, complex technology and business oriented project. They will also be responsible for the coaching/mentoring of existing development managers/leads on this methodology as it is implemented and used during the project development life cycle Participate and support initial development pilots during the initial phases of the project. Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint train and release planning, demos and other Scrum-related meeting Track and communicate team velocity and sprint/release progress Maintain process documentation Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility Update agile tracking systems to provide transparency on Product & Sprint Backlogs. Recommend improvements and assist in changes to best practice Support the development managers and project leads as necessary Assist with internal and external communication, improving transparency, and radiating information Assist team with making appropriate commitments through story selection, task definition Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal Facilitate discussion and conflict resolution Empower the teams to self-organize Improve the productivity of the teams in any way possible Ensure the team strives to make each increment of functionality potentially shippable Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters Adapting project plans, schedules, and resource assignments as required throughout pilot projects to respond to emerging requirements and risks. Exhibits the following Employee Behaviors Background Experience: 5+ years as a scrum master running agile teams Agile certification SAFe Experience Excellent team player and team builder Ability to work with minimal supervision in a very dynamic and timeline sensitive work environment Thorough understanding of agile software development methodologies, values, and procedures Excellent interpersonal skills, ability to work with diverse personality types Ability to understand technical issues at a high level Additional Job Information: Dollar-for-dollar match up-to 5% of your 401(k) contributions! Health care (HSA/FSA), dental, vision benefits, PTO Gym / Showers / Towel Service Monthly Chair Massages Aetna-sponsored refreshments, Wednesday lunches, etc. Up-to 3K a year toward tuition reimbursement Reimbursement also available for additional Certification, Training & Conferences Office based in Denver, CO; Flex work schedule per Manager's discretion Potential Telework Position: No Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately. #LI-DT1
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Principal Software Engineer in Test~ (UI Test - Aetna Health) ~66675BR
Aetna Description: Aetna's mandate is to transform health and wellness via products that enable consumer engagement and a best-in-class experience. This team is responsible for Aetna's digital strategy and all digital products; as well as the development roadmap and execution of the roadmap. A key part of this team is to build an integrated platform and underlying products to drive engagement and revolutionize health and wellness. Aetna is taking on a major initiative to redesign and rebuild many of its customer facing digital assets. This effort will include a completely new approach to developing software within Aetna, using the latest design approaches, technologies, and processes. Aetna Digital is a newly formed startup like business unit within Aetna, which will design, build and deliver a completely new and integrated digital experience for our users. Come Join Aetna Digital! 66675 Fundamental Components: Aetna is looking for a Principal Software Engineer in Test ( UI for native iOS/ Android and Responsive ) to execute their quality strategy. As a member of the Digital Transformation Engineering team, you will responsible for the Quality related activities working directly with PM, UX, Development and project stakeholders to ensure we develop and release the highest quality software product, while ensuring that our quality engineering practices are applied throughout the Agile development lifecycle. You will collaborate with cross functional and cross organization teams on quality initiatives and techniques that promote the best software testing practices and automation tools. 7-10 of experience in a Software Quality/ SW Engineering in Test position Experience on the implementation and execution of automation testing and coverage that ensures the delivery of a high quality user experience for web, mobile, iOS, Android platforms Excellent verbal communication and interpersonal skills with the ability to work in an Agile Scrum Team environment Contribute to the quality engineering activities throughout every phase of the SDLC requirements, design, development and testing Promote proper implementation of Agile SAFe techniques and Principals for sprint planning and estimation Ensure the test coverage and execution of Unit, Integration, Acceptance, System, Regression and UAT are met Experience with security concepts and best practices to protect PII Understanding of Networking fundamentals Evaluate and record the test results and log issues in a test management tool Monitor project progress and ensure timely deliveries Review final deliverables to ensure they meet expected quality standards Evaluate the efficiency of existing QA processes and recommend improvements Collaborate with engineering on a multi-platform test automation framework by working with best of breed technologies, practices and tools Knowledge of Continuous Integration / Continuous Build framework Background Experience: 7-10 years software project life cycle experience with concentration in quality assurance. Knowledge of front end testing/and Front End programming languages This job requires to work in both Android and iOS at the same time, so someone who is open to working in multiple dev/testing environments Test Cases Preparation and Automation Test Frameworks Test processes, strategies and approaches Troubleshooting Good understanding of TDD execution and Approach Native mobile language, Swift and/or Kotlin/Java Automation Test framework tools, scripting experience using Espresso, Swift, Selenium, Node.js, Ruby, Kotlin, Angular JS, API, JSON, XML Agile/Scrum experience EDUCATION Bachelor's degree or equivalent experience. Additional Job Information: Dollar-for-dollar match up-to 5% of your 401(k) contributions! Health care (HSA/FSA), dental, vision benefits, PTO Gym / Showers / Towel Service Monthly Chair Massages Aetna-sponsored refreshments, Wednesday lunches, etc. Up-to 3K a year toward tuition reimbursement Reimbursement also available for additional Certification, Training & Conferences Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Certified Pharmacy Technician
The Kroger Company Company Name: King Soopers Position Type: Employee FLSA Status: Non-Exempt Position Summary: Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Communicate verbally with customers and store personnel Receive prescriptions from customers, assure validity Dispense filled prescriptions accurately to customers Input information into computer for processing Contact doctors' offices to request refill authorization Input prescription and customer information into the computer system accurately. Bag filled prescriptions Order drugs and prescription supplies, verify orders and stock to correct locations Facilitate charge purchases for customers Practice safe drug handling procedures within the legal guidelines and regulations Maintain accurate records for pharmacy Clean and maintain sanitation and appearance in pharmacy Rotate product, monitor code dates, and remove out of code product. Count, pour and retrieve legend drugs for prescription filling Prepare prescriptions for mailing Return prescription drugs to stock at appropriate intervals Process and bill third party insurance companies; Contact insurance companies on behalf of customers when necessary. Complete required forms and reports properly Notify management of customer or employee accidents. Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum Position Qualifications: High school education or equivalent Must be 18 years of age or older Must pass drug screen and criminal background check Ability to handle stressful situations Proficient keyboard skills Effective communication skills and phone etiquette Knowledge of basic math: counting, addition, and subtraction HIPAA Confidentiality Possess and maintain national pharmacy technician certification Desired Previous Job Experience Previous comparable experience Education Level: High School Diploma/GED Desired Required Certifications/Licenses: Pharmacy Board License Position Type: Part-Time Shift(s): Day; Evening Regions: Mountain States: Colorado Keywords: Jobs at King Soopers: At King Soopers, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at King Soopers. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields. Company Overview Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: CO||Littleton|| 9820 W Belleview Ave ||80123 || King Soopers||[[mfield2]]||Pharmacy ||Employee|| Non-Exempt || Part-Time|| Pharmacy Board License
Professional Diversity Network Littleton, CO, USA Full-Time

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