Oct 17, 2019
Walgreens Responsibilities Job Objectives Maximizes beauty and personal care sales within an assigned territory, providing support to District Managers and Store Managers, and oversight of in store programs. Educates and coaches District Managers, Store Managers, and Beauty Consultants on beauty product knowledge, selling techniques, services, events and offerings. Trains beauty consultant on cosmetic artistry techniques and skincare consultations with an emphasis on customer engagement. Serves as a subject matter expert in latest beauty trends, product offerings and techniques, has a passion for beauty, provides inspirational beauty knowledge and know-how. Supports District Managers and Store Managers in building a team of successful beauty consultants through coaching, training and development. Job Responsibilities: Customer Experience Serves as a beauty change agent, champion, and advocate for both customers and stores. Motivates and engages beauty team members with sales training, advocates in store customer experience, provides appropriate feedback. Models and shares customer care best practices. Serves as liaison to the support office, beauty consultants, and field leadership. Operations: Provides knowledge and shares best practices with District Managers, Store Managers and Beauty Consultants regarding implementing and activating in-store beauty events. Motivates and engages with team members on the floor providing sales coaching, appropriate feedback and modeling the desired behavior. Working through District and Store Management, actively seeks opportunities to stretch and exceed performance and targets. Demonstrates business savvy and provides selling solutions and a plan of action to support the beauty team in achieving targets. Drives sales and fosters growth of our beauty personnel by training brand knowledge, application techniques and skin care best practices, including facilitation of certification of devices (i.e. Matchmade, Hydrometer, tablet, etc.) Supports and drives sales of Prestige Beauty products in applicable stores. Collaborates and communicates with support office and field leadership on wins, opportunities for program improvement and knowledge sharing. Understands local competitor dynamics and communicates new findings to leadership as needed. Understands differences in customer demographics and preferences when providing coaching and training to beauty team members. Works with district, area leadership, and support office to setup group training sessions and accommodations while adhering to approved training budgets. Monitors and supports store performance by working alongside field leadership by providing them with sales trends, performance goals, and general guidance. Provides input on the hiring decisions for beauty team members as needed. Provides feedback to store managers and district managers on department and promotional visual activity standards as needed. Conducts weekly information sessions with field leadership to review trends, identify the wins and opportunity, and to discuss business and talent development opportunities and successes. Align on store priorities for the week. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as assigned. Training & Personal Development: Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance. Maintains professional appearance and image in compliance with company guidelines at all times. Attends and participates in meetings, seminars, and other knowledge and business-driving developmental opportunities. Shares knowledge and insight with store beauty team members. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Professional Diversity Network Roseville, MN 55113, USA Full-Time