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Sales Partnerships Inc
Nov 27, 2019
Quality Control Agents (Customer Service / Outbound Calls) Denver, CO Featured
About Sales Partnerships, Inc. Sales Partnerships provides turnkey sales teams for Fortune 500 companies throughout the United States and internationally. Operating in more than 400 markets throughout the US, our focus on hiring the best talent, supporting them with the best systems and personnel, and leveraging bleeding edge technology has allowed SPI to become the most recognized company in our industry. That relentless focus has resulted in SPI becoming the choice for many Fortune 500 companies for B2B customer engagement and acquisition in the field. That same spirit of innovation and focus on getting better continues to drive our success.   We are tasked with representing large companies in the field as their field sales forces. We recruit the staff, train the teams, deploy the systems to support the sales force, then become the clients’ field representatives engaging with customers under their brand. We’re trusted to perform that mission to deliver superior ROI with a constant eye to protection of their brand. Over the past 20 years, since our founding in 1997, SPI has never been out-performed by a competitor in that mission… ever.   That success isn’t possible without the best people helping us grow and improve over the years. We are the most highly selective company in our industry – if you have what it takes to be one of the best, please apply.   EEO Statement: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer: The job information below has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Responsibilities Job Summary: 3 positions available   The QC agent is part of a team that is responsible for monitoring the quality of work performed by field agents assigned to SPI's "Merchant Visits" program on behalf of one of its largest clients. Quality control is needed to ensure we comply with standards for customer visits as well as to protect client and company branding. QC reps will call out to our client's customers and conduct a scripted "Follow-Up" survey in reference to a previous visit our Field Agents have conducted to the customer. Most of the work day is spent making calls to customers to attempt to complete surveys as well as reviewing and noting quality issues in records of visits submitted by field agents in the customer visit tracking software. This includes reviewing field agent notes regarding their visits, any objections the agent may have had to overcome, and photo submissions submitted by the field reps to confirm the visit was completed to company standards. The results of quality control activities will be reported to the management team to be used to improve the quality of visits to customers and maintain quality of documentation and reporting and activities by field agents. Quality control agents are expected to maintain a high degree of integrity and focus while performing the work and play an important role in our management process.   Essential Duties:  Makes at least 70 outbound calls each day to complete surveys with selected customers; completing up to 25 surveys a day Logs information and findings into the internal CRM Evaluates 70-100 records daily and noting any issues with clear, concise written documentation Works in a team environment and is involved in team meetings and "Brainstorming" sessions Handling each call with care and attention to detail Understanding how to identify and report various issues and when to escalate issues for priority handling Responding to occasional customer complaints and referring these to management team(s) Qualifications Knowledge, Skills and Abilities:  Strong verbal and written communication skills Ability to perform repetitive tasks on a daily basis while maintaining focus and attention to detail Proficiency in Excel or Google Sheets  Experience entering data into data trackers such as CRM, Salesforce Strong work ethic and a high-level of personal and professional integrity Strong attention to detail and ability to correlate information and recognize patterns   Education and Experience:   Minimum of 1 year experience in a similar position or field CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://careers-salespartnerships.icims.com/jobs/1532/quality-control-agent-%28customer-service---outbound-calls%29/job        
Sales Partnerships Inc Denver, CO Full-Time
Construction Jobs Inc
Dec 07, 2019
CSU Career Fair - 10\/1\/19
Company Overview: Adolfson & Peterson Construction (AP), one of the nation’s top contractors, is recruiting for our mountain states region at the Colorado State Career Fair on October 1, 2019. We combine more than 70 years of construction expertise with the newest technologies in order to meet our clients' needs. We serve owners, architects, and developers with a commitment to teamwork and quality and are constantly looking for people to help us achieve our company goals. Because safety is paramount to AP and embedded into everything we do, all team members are responsible for working safely within our Incident and Injury Free culture. All career fair applicants are encouraged to add your application to our system for future hiring considerations in our mountain states region. Qualified candidates will be contacted as new team members are needed . Thank you for your interest in Adolfson & Peterson Construction! Adolfson & Peterson Construction is an Equal Employment Opportunity Employer ",
Construction Jobs Inc Aurora, CO, USA
Construction Jobs Inc
Dec 07, 2019
Real Estate Services Administrator
RESPONSIBILITIES   Under limited supervision, provides general administrative support for the Real Estate Management Team. Assists with tenant and vendor customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES   Performs a variety of administrative tasks for assigned staff including but not limited to phone support, draft, preparation and distribution of correspondence, expense reporting, calendar and scheduling, meeting coordination, filing and copying, etc. Maintains tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standards. Works with Building Technician staff and vendors to compile a list of maintenance items. May open work orders. Coordinates and monitors status of work assigned to vendors. Coordinates tenant events and appreciation. Assists with publication and distribution of tenant newsletter. May initiate rent collections correspondence and phone contact with tenant where permitted by state regulations. Assists with budget preparation by researching costs for supplies and services and obtaining bids as directed. Comply with bid process guidelines. Assists with preparations of monthly and quarterly management reports. Assists with preparation of Common Area Maintenance (CAM) dues, invoices and related correspondence. Administers accounts payable and accounts receivable. Codes invoices for payment, inputs into accounting system and forwards original invoices to accounting for payment. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES   No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks. Requirements QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE   High school diploma or general education degree (GED) and a minimum of three years of related experience and/or training. CERTIFICATES and/or LICENSES   None. COMMUNICATION SKILLS   Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. FINANCIAL KNOWLEDGE   Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY   Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES   Intermediate to advanced skills with Microsoft Office Suite SCOPE OF RESPONSIBILITY   Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. SAFETY Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: 1. Complete all required and assigned HSE training at a satisfactory level, 2. Follow all activity policies and procedures, including all HSE-related requirements at all times, 3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc. 4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.
Construction Jobs Inc Denver, CO, USA
Professional Diversity Network
Dec 07, 2019
Part Time Retail Merchandiser Greeley CO 80631
Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays
Professional Diversity Network Greeley, CO, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Membership Assistant
Brewers Association Description: Department: Brewers Association Professional Division Position Reports To: Membership Team Lead General Purpose: This full-time position supports Brewers Association (BA) membership activities as well as broader BA Professional Division data and outreach efforts. Essential Duties - Provide administrative support for various Professional Division activities, including data entry, database cleanup, the Forum, and student requests. - Support economics/government affairs data coding. - Assist in annual statistical data collection. - Communicate with members on industry information and membership issues, including joining, renewals, membership status, and related issues. - Conduct phone outreach to members on current issues and special projects. - Support association priorities with contributions on miscellaneous projects, including events, conference registrations, ticket sales and mailings. - Provide coverage in member services for as needed. - Directly promote Brewers Association membership. . Requirements: Skills, Knowledge and Abilities - Excellent written and verbal communications skills. - Ability to focus on one task for several consecutive hours. - Outstanding customer service ethic and high expectations for quality. - Strong knowledge of and passion for craft brewers. - Ability to work in iMIS or similar customer relationship database. - Ability to conduct organized and detailed research. - Strong working knowledge of Microsoft Office Suite including, Word, Excel and PowerPoint. - Strong writing, editing and data entry skills with emphasis on speed and accuracy. - Physical requirements include standing for long periods, travel, walking and lifting items up to 40lbs. - Strong individual initiative. Travel Required - Travel to Craft Brewers Conference and Great American Beer Festival. - Travel to other Brewers Association events as required. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Equal Opportunity The Brewers Association is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, or marital/familial status
Professional Diversity Network Boulder, CO, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Service Express (Room Service & Valet Attendant)
The Westin Westminster Location : US-CO-Westminster # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Recently renovated and ideally positioned 15 minutes from both Denver and Boulder, The Westin Westminster provides convenient access to the 16th Street Mall and Pearl Street Mall, as well as abundant outdoor recreation afforded by the Rocky Mountains. Our Vision is to be the premier employer in the hospitality sector between Denver and Boulder. We recently received the AAA 4 Diamond rating, and we offer free meals to our associates as well as monthly employee appreciation celebrations, incentives for excellent customer service, and discounted hotel stays. Apply today and join an outstanding hotel focused on providing the highest quality of hospitality to our guests! Overview Work with Room Service Team in the serving of guests to ensure positive guest experience. Responsibilities Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Set up and deliver all VIP amenities. Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure. Complete all shift side work as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor. Perform all cash handling responsibilities in accordance with company policies and procedures. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Ability to communicate well with guests. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation. Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Professional Diversity Network Westminster, CO, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Events Manager
Denver Scholarship Foundation Position: Events Manager Reports to: Director of Marketing and Events Job Status: Fulltime, Exempt Denver Scholarship Foundation (DSF) is seeking an Events Manager to join our team. We are looking for passionate, driven individuals who desire to excel within an evolving organization. Earlier this year, DSF was named one of the Denver Posts Top Workplaces, a testament to our team and to our intentionality in co-creating a positive, inclusive work environment and culture. When you join the DSF team, you will enjoy a supportive, dynamic, and innovative environment where your work makes an impact. As an organization, DSF strives to be a leader in the community by embodying the values of equity, innovation, leadership, learning, relationships, and integrity in everything that we do. If you do too, then we invite you to join us and help make college possible for Denvers students. DSF is a nonprofit organization whose mission is to inspire and empower DPS students to enroll in and graduate from postsecondary institutions of higher education, by providing the tools, knowledge and financial resources essential for success. Our core values guide our work. DSF is dedicated to learning and innovation, as we constantly seek to improve our services. By doing so, we seek to demonstrate leadership within the community. We build strong relationships with college staff members, partners, and the broader community. We are committed to equity, believing in the value and ability of all students. We seek candidates who will model, live, and reinforce DSFs mission and core values with colleagues, students, families, and the broader community. Purpose of the position: The Events Manager successfully implements the planning, production and execution of all internal and external events and contributes to the marketing, fundraising, community-building and resource development goals of the entire organization. This individual is responsible for all aspects of event planning for events including but not limited to: Signature Fundraising Event Production Annual Gala Golf Classic Bright Futures Breakfast Development Event Planning Graduation Celebration Gathering of Gratitude - Named Scholarship Reception DSF 101s - Future Center Visits Third-party fundraisers Community awareness events Donor and prospect introduction, cultivation, appreciation and stewardship events DSF Constituent Event Support Board of Directors meetings and retreats (in collaboration with Executive Team) Staff meetings and retreats (in collaboration with Executive Team and Culture Club) Programmatic event support for College Access and College Success events Media and PR events Corporate Partners College Partner events Lead the strategy, planning, coordination, production, implementation, logistics and reporting for all DSF events including but not limited to: Create and manage internal and external event planning timelines and meetings Create and manage budgets that reflect projected expenses and revenue Conduct site visits, secure venues, and oversee food and beverage logistics Acquire and manage vendors, contractors, and consultants; negotiate contracts and fees; and oversee silent and live auction and paddle raise logistics Secure in-kind donations to support events Manage and ensure fulfillment of all event sponsor benefits Coordinate event committees Manage event RSVPs, ticketing, and attendance Recruit and manage volunteers to support event capacity needs Serve as Event Captain and lead all aspects of onsite, day-of event implementation Manage event debrief with internal staff and external constituents Track, measure, and report event performance and feedback Research tools that increase guest experience Contribute to and lead initiatives to improve processes and procedures including use of team collaboration tools Work with marketing and communications to ensure all collateral, marketing, promotional, and communications needs are met Use Development database (Raisers Edge NXT) to manage event planning and logistics Create and maintain DSF master events calendar Coordinate and collaborate with all DSF departments for the successful creation and implementation of all events Three or more years of nonprofit event planning, managing, and execution experience Bachelors Degree or equivalent combination of training and experience Experience with Raisers Edge and/or Raisers Edge NXT preferred Knowledge of basic fundraising principles and techniques Experience working with all Microsoft 365 including Planner and Teams. Excellent oral, written, interpersonal, analytical, and organization skills Strong attention to detail and ability to prioritize and manage multiple tasks Self-starter and independent thinker with creative abilities Ability to work independently as well as in a team environment Ability to collaborate professionally and courteously with a wide variety of people, both in person and over the phone Ability to maintain confidentiality Optimistic attitude and flexibility in a changing work environment Sensitivity to the needs of a diverse community Commitment to the DSF mission Extensive daily use of computers and software applications with the ability to regularly operate technology including fax, copier, computer, telephone, and other communication tools as needed Professional office environment Some scheduled evening and weekend work required May be high-pressured depending on demands Access to reliable transportation to travel to offsite meetings and professional development opportunities Physical demands may involve lifting materials and equipment up to 30 pounds Compensation & Benefits: Compensation dependent upon experience and qualifications, hiring range $50,000 to $52,000 401(k) plan match up to 5% Group health, dental, and vision insurance (low to no cost premium plans offered) Paid holidays and Winter Break Trusted Time Off (unlimited vacation policy following 90 days) Professional Development Summer Friday half days (June and July) Contact: jobs@denverscholarship.org The Denver Scholarship Foundation is an equal opportunity and affirmative action employer committed to assembling a diverse and skilled staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply.
Professional Diversity Network Denver, CO, USA Full-Time
Professional Diversity Network
Dec 07, 2019
BEAUTY CONSULTANT
Walgreens Responsibilities Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. Job Responsibilities/Tasks Customer Experience Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet. Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care. Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. Engages with omni-channel solutions to enhance customer engagement/experience. Locates products in other stores or online if unavailable in the store. Operations Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals. Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Implements company asset protection procedures to identify and minimize profit loss. Processes sales for customers and/or employee purchases on cash register. Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. Has working knowledge of store systems and store equipment. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as assigned. Training & Personal Development Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance. Maintains knowledge of competition, new product/brand launches, and overall industry trends. Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. Attends training and completes e-learning modules requested by Manager or assigned by Corporate. Maintains professional appearance and image in compliance with company guidelines at all times. Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants. Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Professional Diversity Network Colorado Springs, CO, USA Full-Time
Wells Fargo
Dec 07, 2019
Operational Risk Consultant 4
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. This is a front-line position on DPG Control's Product Development Strategy team with primary responsibility aligned processes supporting the Service Delivery and DPG Analytics organizations. The DPG Control team: Serves as the primary PVSI Control Team liaison to DPG Provides subject matter expertise for products, services, risks, processes, and controls within DPG Facilitates risk management activities within the front line and ensure compliance with enterprise requirements Advises the DPG business on risk mitigation strategies Develops an aggregate view of risk across DPG businesses and products Operational Risk Consultants for DPG Control provide support for Consumer and Small Business Deposit products. Additional job responsibilities include: Build and foster strong relationships and collaborate effectively by partnering with line of business partners to provide a risk perspective and recommendations as appropriate Monitor and assess risk-based operational risk programs to ensure development and identification of business processes and assurance activities Evaluate the adequacy and effectiveness of processes, assurance activities, initiatives, products, policies, procedures and internal controls and identify issues resulting from internal and/or external examinations Identify issues, analyze root causes and report findings and recommendations to senior management Provide assistance to DPG in providing credible challenge for resolving issues and implementing action plans to address control deficiencies Consult with the business, and risk peers, to develop corrective action plans and effectively manage change to ensure policy compliance Location: The preferred location for this position is Charlotte, NC. Other locations that may be considered are Atlanta, GA; Dallas, TX; Denver, CO; Des Moines, IA; Minneapolis, MN; Phoenix, AZ; Raleigh, NC; San Antonio, TX; St. Louis, MO; and Wilmington, DE. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both 2+ years of deposit products experience Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to deliver, evaluate, or test large technology efforts Other Desired Qualifications Knowledge and understanding of programming language and systems Experience in business process fundamentals, including mapping processes, identifying risks and developing and monitoring controls Deposit Systems Strong analytical skills including the ability to read and understand SQL and/or SAS code Experience with Consumer and Small Business Deposit products Experience in financial services, payments and deposit products Familiarity with Wells Fargo, PVSI and Control organizations Experience with Six Sigma and Lean fundamentals Job Expectations Ability to travel up to 10% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Wells Fargo
Dec 07, 2019
Operational Risk Consultant 5
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. PVSI brings together the Company's payments platforms, digital capabilities, as well as online, mobile, and phone channels and innovation teams. It has seven major business units, including: Cards and Retail Services; Deposit Products Group; Digital Innovation Channels; Operations; Treasury, Merchant, and Payment Solutions; Contact Center; and Marketing. It also invests in research and development and strategic partnerships to design and build next generation products and customers. The Role The PVSI Regulatory Control team is specifically responsible for identifying regulatory risk within Payments, Virtual Solutions and Innovations (PVSI) while working through Regulatory SME to execute on regulatory risk through Issue, Corrective Action and Controls. This candidate will be responsible for identifying, managing, controlling, monitoring and escalating the specific regulatory risks within the PVSI businesses. This role serves as a point of contact for both business aligned control and business aligned compliance teams. They will drive consistency on the interaction model for various types of regulatory risk engagements with the business and Independent Risk Management (IRM). Key Responsibilities/Accountabilities This role will be responsible for identifying regulatory compliance risks. The candidate will be able to articulate and identify regulatory risk within PVSI business processes from end-to-end. Specific duties for this position include, but are not limited to: Serve as a relationship manager between Business- Aligned Compliance and Business Aligned Control organizations Responsible to facilitate the MCR dealing process including, attending the Compliance MR dealing meeting, getting feedback from applicable Regulatory SME and Business (via business-aligned control), challenging Compliance and confirming the final applicability. Participate in business meetings as a regulatory control representative and provide regulatory research and follow-up activities as a result of discussions occurring in business meetings. Develop and maintain centralized repository for Regulatory SME effort related to issue/corrective action, testing, audit, exams and regulatory risk reviews for business level dashboard and ad-hoc reporting Provides business unit & sub-business unit level aggregate reporting and dashboards for business leaders on each of the business' performance in managing regulatory risks. Support the business on non-regulatory specific regulatory compliance activities as follows: Business Process Management - Regulatory impact and Controls Third Party Relationships regulatory reviews (CFL, CRRA, IRQ, etc.) Business projects and Initiatives Compliance Training assignments, needs analysis and content review Design and implement processes to identify significant regulatory changes and communicate emerging regulatory risks to business units. Design and deliver regulatory reporting and assessments across all business lines Drive PVSI consistency through standards, playbooks, and procedures Execute IRM regulatory program requirements Required Qualifications 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to articulate complex concepts in a clear manner Ability to influence across all organizational levels, particularly senior management Other Desired Qualifications Fluent with SHRP Tools and Dashboards (SHRP Reporting, Business Profile Management, Issue Management, Compliance Operations Enterprise Dashboard) A BS/BA degree or Advanced Degree (MBA, JD, etc.) Certified Regulatory Compliance Manager (CRCM) Strong knowledge of financial services industry, products, and regulatory environment within Deposit Products Group Regulatory compliance reporting tool experience (not required, but a plus) Ability to influence executive decision-making and successfully negotiate critical issue resolution Locations: 401 N. Tryon St. CL, NC, 800 Walnut St. Des Moines, IA, 600 S 4th St., Minneapolis, MN, 11601 N. Black Canyon Hwy Phoenix, AZ, 1095 E. 2100 S. Salt Lake City, UT, 1700 Lincolin St. Denver, CO, 22 Concord Pike, Wilmington, DE Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Wells Fargo
Dec 07, 2019
Operational Risk Consultant 4
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Payments, Virtual Solutions & Innovation (PVSI), has built a team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind. The PVSI team includes Cards and Retail Services (CRS), Deposit Products Group, Innovation, Operations, Treasury Management and Wells Fargo Virtual Channels including the professional services teams that partner with these businesses and other key partners. Our Cards and Retail Services (CRS) Control team provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. The PVSI New Business Initiatives (NBI) Risk Consultant executes group-level program management activities, including program implementation, assurance, reporting, and review processes, to drive consistent processes for the inventory, risk assessment, and monitoring of product launches, product modifications, business growth initiatives, post-implementation reviews, and product portfolio monitoring across all CRS products. This critical role serves as the key conduit between the CRS business lines and the PVSI Risk Governance team for New Business Initiatives (NBI). The coordinator also has primary responsibility for providing an aggregate view of NBI results and for monitoring performance of NBI processes across PVSI, and driving related corrective actions to address issues, when needed. Key Responsibilities include: Manage change for new/evolving products including modifications, new product offerings as presented by the product managers or operational teams for consideration Perform full risk assessment of all inbound requests in the areas of credit risk, operational risk, fraud risk, technology risk, regulatory risk aligning with line of business requirements Coordinate reporting and approval processes Monitor NBI process metrics and drive actions to address execution issues Perform quality assurance reviews Project Management Support and Consultation Document group operating procedures Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to articulate complex concepts in a clear manner Ability to consult, build, and maintain solid working relationships in and outside of immediate department Ability to coordinate completion of multiple tasks and meet aggressive time frames Ability to identify and evaluate exposures and potential risks Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Experience developing partnerships and collaborating with other business and functional areas Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures Other Desired Qualifications Ability to execute in a fast-paced, high demand, environment while balancing multiple priorities Ability to lead and drive successful execution of Risk/Control or Governance programs Ability to lead credible challenge to the business and adapt quickly through research and analysis. Ability to work collaboratively and build relationships across a large number of stakeholders. Experience with Business Process Management (BPM) and/or with managing changes to products/processes Facilitate and lead meetings for multiple high level stakeholders and business leaders. Hands on style; proven ability to execute and achieve targeted results and develop and manage associated goals and plans Proven experience leading and performing independently across a geographically diverse organization. Proven track record of prioritization and follow-up skills, and the ability to meet deadlines with quality deliverables. Strong leadership skills with the ability to interact and lead discussions comfortably with senior levels of management A BS/BA degree or higher Job Expectations Ability to travel up to 10% of the time Street Address NC-Charlotte: 401 S Tryon St - Charlotte, NC CO-Denver: 2500 E 2nd Ave - Denver, CO AZ-Chandler: 2600 S Price Rd - Chandler, AZ TX-DAL-North Dallas: 14241 Dallas Parkway - Dallas, TX OR-Portland: 9600 Ne Cascades Parkway - Portland, OR DE-Wilmington: 2200 Concord Pike - Wilmington, DE MN-Minneapolis: 550 South 4th St - Minneapolis, MN UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT GA-Atlanta: 3579 Atlanta Ave - Atlanta, GA VA-Richmond: 1021 E Cary St - Richmond, VA TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC NC-Charlotte: 301 S Tryon St - Charlotte, NC MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO IA-Des Moines: 800 Walnut St - Des Moines, IA Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Wells Fargo
Dec 07, 2019
Compliance Consultant 3 - WIM Financial Crimes Testing and Validation
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Testing and validation is a core component of risk management at the Company and is a critical step in the Company's risk management process. Enterprise Testing reports directly to the Chief Compliance Officer and is responsible for performing independent, risk-based testing and issue validation activities for compliance and operational risk oversight, as well as issuing company-wide monitoring, testing, and assurance policies. The Wealth and Investment Management (WIM) Testing & Validation (T&V) function performs regulatory compliance and operational risk testing and issue validation across all the WIM businesses, including Wells Fargo Advisors, The Private Bank, Abbot Downing, Wells Fargo Institutional Retirement and Trust, and Wells Fargo Asset Management. The WIM Financial Crimes Testing Consultant will support the WIM Financial Crimes Testing Manager in performing risk-based compliance control testing to assure compliance with financial crimes-related regulatory requirements and corporate policies applicable to the Wealth and Investment Management businesses. This includes areas such as Know Your Customer (KYC), suspicious activity reporting (SAR), sanctions and screening, etc. These responsibilities will include independently executing audit-style engagements including thorough planning, the creation and execution of testing plans, the identification and escalation of issues in adherence with the Independent Monitoring, Testing, and Validation Policy, and will include usage of the Wells Fargo Shared Risk Platform (SHRP) system. The Consultant will work with assigned business units to provide internal control and compliance risk expertise and consulting for projects and initiatives to identify, assess, and mitigate regulatory risk in business activities as well as providing recommendations to strengthen the business control environment. The Consultant will report findings and draft recommendations to WIM business and risk management partners. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Required Qualifications 2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both 2+ years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field Desired Qualifications Intermediate Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization A BS/BA degree or higher in business, finance, or economics Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Knowledge and understanding of audit methodologies and tools that support audit processes Other Desired Qualifications 2+ years of experience creating, executing, and documenting audit or compliance testing engagements within the financial crimes/Anti-money laundering area An active Certified Anti Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Chartered Financial Analyst (CFA) or Certified Public Accountant (CPA) Exposure to compliance, regulatory processes, and control assessment in a financial services environment Ability to gain an understanding of and evaluate the internal controls of previously unfamiliar areas Street Address MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO MN-Minneapolis: 600 S 4th St - Minneapolis, MN NC-Charlotte: 401 S Tryon St - Charlotte, NC SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Denver, CO, USA Full-Time
Wells Fargo
Dec 07, 2019
Compliance Consultant 3 - WIM Financial Crimes Testing and Validation
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Testing and validation is a core component of risk management at the Company and is a critical step in the Company's risk management process. Enterprise Testing reports directly to the Chief Compliance Officer and is responsible for performing independent, risk-based testing and issue validation activities for compliance and operational risk oversight, as well as issuing company-wide monitoring, testing, and assurance policies. The Wealth and Investment Management (WIM) Testing & Validation (T&V) function performs regulatory compliance and operational risk testing and issue validation across all the WIM businesses, including Wells Fargo Advisors, The Private Bank, Abbot Downing, Wells Fargo Institutional Retirement and Trust, and Wells Fargo Asset Management. The WIM Financial Crimes Testing Consultant will support the WIM Financial Crimes Testing Manager in performing risk-based compliance control testing to assure compliance with financial crimes-related regulatory requirements and corporate policies applicable to the Wealth and Investment Management businesses. This includes areas such as Know Your Customer (KYC), suspicious activity reporting (SAR), sanctions and screening, etc. These responsibilities will include independently executing audit-style engagements including thorough planning, the creation and execution of testing plans, the identification and escalation of issues in adherence with the Independent Monitoring, Testing, and Validation Policy, and will include usage of the Wells Fargo Shared Risk Platform (SHRP) system. The Consultant will work with assigned business units to provide internal control and compliance risk expertise and consulting for projects and initiatives to identify, assess, and mitigate regulatory risk in business activities as well as providing recommendations to strengthen the business control environment. The Consultant will report findings and draft recommendations to WIM business and risk management partners. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Required Qualifications 2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both 2+ years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field Desired Qualifications Intermediate Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization A BS/BA degree or higher in business, finance, or economics Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Knowledge and understanding of audit methodologies and tools that support audit processes Other Desired Qualifications 2+ years of experience creating, executing, and documenting audit or compliance testing engagements within the financial crimes/Anti-money laundering area An active Certified Anti Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Chartered Financial Analyst (CFA) or Certified Public Accountant (CPA) Exposure to compliance, regulatory processes, and control assessment in a financial services environment Ability to gain an understanding of and evaluate the internal controls of previously unfamiliar areas Street Address MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO MN-Minneapolis: 600 S 4th St - Minneapolis, MN NC-Charlotte: 401 S Tryon St - Charlotte, NC SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Englewood, CO, USA Full-Time
Wells Fargo
Dec 07, 2019
Senior Internal Investigator - Conduct Management Office
Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. The Conduct Management Office is a newly formed team that is responsible for ensuring that all Wells Fargo team members are working according to our vision and values, that team members and customers are protected, and that we value listening when team members believe the enterprise falls short of our goal of operating with integrity. This new organization brings together four key teams to accomplish the work: Ethics Oversight; Sales Practices Oversight; Internal Investigations; and the Complaints Oversight Group. Internal Investigations, a division of the Conduct Management Office, CMO, is responsible for protecting Wells Fargo's assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or dishonest acts. The Senior Internal Investigator (SII) will support the Investigations team, assessing and investigating a variety of allegations. Independently leads a variety of investigations, including high profile/complex investigations. Considered a technical expert in area of focus and first point of contact for escalations. Exercises discretion regarding investigative actions to identify, evaluate and take necessary actions on an individual case basis. Performs assessment of the risks presented by the activity and conducts investigation by applying the appropriate investigative techniques (interview, e-discovery, evidence collection, forensic examination, etc.) and utilizing internal/external technology sources and contacts to gather comprehensive evidentiary materials. Partners with HR/ER, Legal and line management to offer recommendations for employment decisions based on the results of the investigation. Offers solutions as to any identified control weaknesses. Documents case file decision making process specific to the activity being investigated. Makes risk based decisions on behalf of Wells Fargo that is are in compliance with bank, legal and regulatory requirements and recommends actions in response to investigations. Prepares and files Suspicious Activity Reports (SAR) and other crime reports as appropriate. May refer appropriate activity to law enforcement for criminal or civil prosecution. May act as liaison with law enforcement and legal counsel; may represent the bank in legal proceedings. May lead, projects and initiatives with significant exposure to the bank following investigative protocol. May assist team in the review of staff cases to ensure compliance with departmental/regulatory guidance. Acts as a mentor to lower level staff, and may supervise day-to-day work of less experienced team members providing guidance and training. Senior Internal Investigators could be supporting these groups: Consumer Banking, Consumer Lending, Wholesale / International, Wealth & Investment Management / Wells Fargo Securities, Sales Conduct, Internal Fraud Monitoring & Detection, Anti-Money Laundering / Bank Secrecy Act. ***To be considered for role, candidate(s) must be willing to be located in the (14) target locations listed. Other Wells Fargo locations may be considered. ***Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo. Required Qualifications 6+ years of experience investigating financial crimes or policy violations in one or a combination of the following: internal/external fraud, BSA/AML, terrorist financing, or risk management experience involving financial crimes Desired Qualifications Investigative interviewing skills A BS/BA degree or higher Certified Fraud Examiner (CFE) Certified Fraud Specialist (CFS) Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to manage multiple small to medium sized projects simultaneously Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Ability to mentor and train less senior staff Other Desired Qualifications Excellent oral and written communication skills and be capable of effectively communicating research findings and analysis to business partners Strong link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents Familiarity with case management systems Demonstrated ability to work with leaders and team members at all levels and across functional lines Possess a high level of technical skills to navigate various applications to identify internal fraud Experience with strategy modeling, including parameter identification and the ability to manage data requiring the coordination of internal and external resources Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters Job Expectations Ability to travel up to 15% of the time Street Address AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ AZ-Mesa: 305 E Main Street - Mesa, AZ UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT TX-SA-North Central: 945 Isom Road - San Antonio, TX TX-Plano: 4975 Preston Park Blvd - Plano, TX MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN GA-Smyrna: 2890 Atlanta Rd Se - Smyrna, GA NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Broomfield, CO, USA Full-Time
HEI Hotels and Resorts
Dec 07, 2019
House Attendant
Location: US-CO-Denver# of Openings: 1Category: HousekeepingPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsThe Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!OverviewMaintain the building to ensure safe and clean experience for hotel guests, associates and vendors.ResponsibilitiesStock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.Empty room attendant carts of soiled linen and trash.Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.Flip mattresses and move furniture as assigned by supervisor.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsHotel experience preferred.Self-starting personality with an even disposition.Maintain a professional appearance and manner at all times.Can communicate well with guests.Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.Ability to comprehend and follow instructions from supervisor.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI116150170
HEI Hotels and Resorts Denver, CO, USA
HEI Hotels and Resorts
Dec 07, 2019
Housekeeper
Location: US-CO-Denver# of Openings: 1Category: HousekeepingPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsThe Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!OverviewMaintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. ResponsibilitiesClean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsAbility to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI116150173
HEI Hotels and Resorts Denver, CO, USA
HEI Hotels and Resorts
Dec 07, 2019
Housekeeping Supervisor
Location: US-CO-Denver# of Openings: 1Category: HousekeepingPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsThe Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!OverviewMaintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.ResponsibilitiesSupervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHousekeeping experience preferred.Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI116150176
HEI Hotels and Resorts Denver, CO, USA
HEI Hotels and Resorts
Dec 07, 2019
Tailor / Seamstress - Brown Palace Hotel
Location: US-CO-Denver# of Openings: 1Category: HousekeepingPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsThe Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!OverviewAttend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.ResponsibilitiesOperate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Set the proper drying and cooling times for different types of linen. Clean up machines and surrounding areas. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsWorking knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen. Ability to prioritize and organize work. Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time with or without reasonable accommodation.Requires lifting bundles of linen weighing up to 75 lbs. Ability to push and/or pull wheeled carts weighing up to 100 pounds with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI116150164
HEI Hotels and Resorts Denver, CO, USA
Construction Jobs Inc
Dec 06, 2019
Sr Building Engineer (Electrician) - Data Center
    Sr Building Engineer (Electrician) Data Center         JOB DUTIES   Performs complex preventive and corrective maintenance, repairs and installations of electrical, mechanical, plumbing and/or HVAC equipment, machinery and controls located in the interior and exterior of buildings. Working under general direction, monitors building system operations and performance. Has critical, specialized knowledge required at client site. Salary $ 75,000 to $80,000 (based on skills and experience)      Thorough understanding of ARC Flash, NFPA 70E & Proper PPE. Proven track record leading a team of electricians in a 24x7 Data Center environment. Electrical Substation knowledge preferred. In depth knowledge of Medium Voltage Switchgear, Low Voltage Switchgear, Back up Generators, UPS & Batteries, Static Transfer Switches, Automatic Transfer Switches, rack out electronic breakers. Highly skilled in electrical troubleshooting and repairs including electrical controls schemes. Experience in creating SOP's Mop's EOP's. Experience in training a team on electrical troubleshooting maintenance & repair. ESSENTIAL DUTIES AND RESPONSIBILITIES   Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety. Operates, inspects, and maintains Electrical systems; mechanical and electrical equipment in assigned facilities to achieve most efficient results. Assures that equipment is being maintained in a safe manner.   Minimizes down time through proactive performance testing and scheduled maintenance.     Applies electrical code to troubleshoot and resolve electrical wiring / circuitry problems, install and repair electrical equipment and wiring, roughing in feeders, branch circuit cables and circuits, splice electric or communication cables/trunk lines, and trimming out (finishing) electrical devices. Maintains the professional appearances of the property, equipment, engineering spaces, and common areas. Maintains the building lighting system, including element and ballast repairs or replacements. Prepares estimates detailing the amount of time and materials needed for completing tasks. Maintains adequate supplies and tools and orders necessary materials to complete all tasks. Maintains an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum. Oversees and inspects the work performed by outside contractors.   Performs work in compliance with standard operating procedures and/or critical work packages, and maintenance work instructions. Operates company vehicle in a safe manner and follows prescribed routines to service locations in a timely manner. Uses PC and/or PDA for work order system, email, ESS and training. Responds to emergency situations and customer concerns. Performs other duties as assigned.       Requirements   QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     EDUCATION and EXPERIENCE   High school diploma or general education degree (GED) plus a minimum of seven years experience as a licensed electrician. Completion a formal apprenticeship program preferred.   Prior experience with DDC and EMS preferred. CERTIFICATES and/or LICENSES   Master Electrician or Journeyman certification preferred. Certifications/licenses as may be required by local or state jurisdictions. Driver's license required COMMUNICATION SKILLS   Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. REASONING ABILITY   Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills    OTHER SKILLS and ABILITIES   Uses personal computer and / or PDA for work order system, email, ESS and training. Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more. SCOPE OF RESPONSIBILITY   Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. SAFETY Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: 1. Complete all required and assigned HSE training at a satisfactory level, 2. Follow all activity policies and procedures, including all HSE-related requirements at all times, 3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc. 4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.    
Construction Jobs Inc Aurora, CO, USA
Construction Jobs Inc
Dec 06, 2019
Fulfillment Processor
Details: Seeking two (2), Part-time (PT), Fulfillment Processors.   The schedules for these position will be:   Shift 1: Monday - Friday - 6 a.m.-12:30 p.m. Shift 2: Monday - Friday 12:30 p.m.-7p.m. Please note, the requirement is 1 position for each shift, not a choice of shifts.   Additional hours may become available to cover vacations etc. Starting hourly rate is  $15.01 per hour   JOB SUMMARY The Fulfillment Processor is responsible for fulfilling sticker tag requests from customers.  Duties include the responsibility of properly assigning appropriate type of sticker tag to customer accounts and preparing the outbound package for delivery to customer.    D UTIES AND RESPONSIBLITIES:  include some or all of the following on a daily basis.  Supervisor may assign other duties.   ESSENTIAL JOB FUNCTIONS The Fulfillment Processor is responsible for fulfilling transponders requests from customers. Duties include the responsibility of properly assigning appropriate type of transponder to customer accounts and preparing the outbound package for delivery to customer. Job requires exceptional organization skills, knowledge of MS Office, Windows, proficient-typing skills, self-initiative, excellent phone and customer service skills. May be reassigned on a long term or temporary basis to another location, other shifts, or other schedules, to balance manpower or meet the needs of the company. Assign transponders: Process both internal mount and external mount transponders requests. Transponders Delivery Preparation: Ensure transponders and all fulfillment mailing correspondence are placed in correct package/envelope for customer. Ensure proper postage/shipping cost is affixed to outbound envelope/package. Transponder Possession: Ensure transponders are properly stored at the completion of each shift per Standard Operation Procedure. Perform related duties as assigned by Supervisor Meet or exceed performance criteria established for the position Maintain compliance with all company policies and procedures SUPERVISORY RESPONSIBLITIES This position has no Supervisory Responsibilities.   PHYSICAL REQUIREMENTS Primarily sedentary physical work Must be able to lift and carry up to 50 pounds, walk and stand Vision for reading, recording and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment     WSP USA is an equal opportunity employer committed to diversity in the work place. EOE / Veteran/ Disability/ Gender (M-F)/Gender Identity/ Sexual Orientation   Requirements   QUALIFICATIONS Fulfillment experience preferred Knowledge of MS Office, Windows Proficient-typing skills Ability to adhere to strict attendance requirements Ability to achieve and maintain departmental performance standards
Construction Jobs Inc Aurora, CO, USA

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