654 jobs found

JOB SUMMARY   Provides recruitment, selection, placement support and direction to assigned client groups. Ensures adequate diverse pool of qualified candidates to meet client needs. Consults with managers to develop recruiting plans and programs to achieve business goals.  This position will be based in our CBRE FacilitySource office at 2020 N Central in Phoenix. The estimated length of assignment will be 12 weeks to cover for a maternity leave. ESSENTIAL DUTIES AND RESPONSIBILITIES   Maintains effective working relationships with all levels of company management to ensure staffing coverage of human resource needs. Develops and implements, under general supervision, recruiting/sourcing strategies and processes to support the hiring and business needs of the corporation. Recommends qualified candidates to hiring managers and HR Generalists for regular professional and administrative/support positions after interviewing candidates and assessing strength of qualifications against job requirements. May extend job offer and negotiate terms. Monitors staffing processes to ensure regulatory compliance. Supports internal job posting and transfers program. Coordinates the implementation of recruitment advertising. Recommends process enhancements based on analysis of quarterly staffing summary reports. Verifies pre-employment hiring documentation and reviews hiring decision. Evaluates and adjudicates pre-employment background checks. Counsels and trains managers and employees on staffing processes, regulatory compliance and career planning. Develops, updates and administers programs (e.g. Internships and Career Day). Identifies and develops sources for qualified candidates by establishing relationships with placement agencies, colleges, universities, technical schools, diversity community agencies, etc. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES   No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance,\ and/or training to co-workers. May coordinate and assign tasks to co-workers within a work unit and/or project.  Requirements QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE   Bachelor's degree (BA/BS) from 4-year college or university in human resources or related field or comparable combination of education and experience. Minimum of 2 years staffing or recruiting experience required.  High-volume recruiting experience preferred.  Taleo ATS experience a plus. CERTIFICATES and/or LICENSES   None COMMUNICATION SKILLS   Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE   Ability to calculate intermediate figures such as percentages, salaries and commissions. REASONING ABILITY   Ability to solve problems involving several options. Under supervision and with latitude for actions and decisions, has responsibility for most aspects of projects that are broad in nature and that may require originality and/or ingenuity. Ability to apply sound judgment and a high level of analytical skills when calibrating candidates to target positions. OTHER SKILLS and ABILITIES   Understanding of specific HR concepts with emphasis on staffing processes, internal HR policies, employment law and interviewing techniques or equivalent demonstrated skills and abilities. Demonstrated personal computer skills using Microsoft Office, Internet software, and human resources information system (HRIS) and applicant tracking system (ATS) applications. Basic knowledge of basic human resource functions such as compensation, benefits, employee/labor relations, training and development. SCOPE OF RESPONSIBILITY   Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

JOB SUMMARY Responsible for managing multiple products and ensures the Scrum team(s) adheres to Agile/Scrum best practices, standards, and guidelines. Acts as a facilitator, helping the team maximize performance and increase efficiencies by removing impediments, minimizing distractions, escalating issues, and managing the roster ensuring the team has the proper tools in place (TFS/Jira, others as needed). ESSENTIAL DUTIES AND RESPONSIBILITIES Guides the team and organization in effectively employing Agile/Scrum practices and principles to create value and increase customer and stakeholder satisfaction. Establishes agile values, methods, principles and practices for the delivery of projects and products. Supports the agile transformation together with other departments. Supports and educates the Product Owner, especially with respect to grooming and maintaining the product backlog and planning releases. Facilitates Scrum meetings: Daily Stand-up, Sprint Planning, Backlog Grooming, Epic and Story Estimation, Sprint Review and Demo, and Retrospective. Helps the team stay focused by removing obstacles, minimizing distractions, and keeping team meetings concise and efficient. Clarifies roles and responsibilities and offers motivation and support, as necessary. Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable. Facilitates self-organization of the team to accomplish objectives and continuously improve processes. Supports the team to improve their technical work by reviewing results and establish lessons learned as well as track the improvement. Creates and maintains information radiators and team tools, to include: sprint board, burn-down charts, burn-up charts, progress dashboards, etc. Tracks metrics that are important to the team in order to deliver success and continuous improvement. Identifies product dependencies and facilitates scrum integration. Provides a deeper understanding of the teams reporting to showcase the Scrum Team and benefits to the Business. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project. Requirements QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE   Bachelor's degree (BA/BS) in a related field such as math, business, information technology, or computer science, or equivalent work experience. Typically possesses 5 - 7 years of combined business and/or D&T experience within an Agile environment. Experience in CMMS systems, Facility Maintenance or Construction preferred. Experience working with remote teams a plus. CERTIFICATES and/or LICENSES   Certified Scrum Master (CSM) - Scrum Alliance and Certified Scrum Professional (CSP) certification is preferred. COMMUNICATION SKILLS   Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. FINANCIAL KNOWLEDGE   Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports. Develops, manages, and maintains product financial tracking and reporting systems and output. REASONING ABILITY   Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and ABILITIES   Proficient in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook. TFS, ADO, SharePoint, MS Teams, and Confluence preferred. A working understanding of DevOps, CI/CD, SAFE, and agile related frameworks preferred. SCOPE OF RESPONSIBILITY   Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause moderate impact to department or damage to a client engagement.

Aetna Description: This role is office based in Tucson, AZ with 25-50% of local travel required. Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program. Applies critical thinking and knowledge in clinically appropriate treatment, evidence based care and medical necessity criteria for members by providing care coordination, support and education for members through the use of care management tools and resources. 66878 Fundamental Components: Evaluation of Members; -Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. -Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referrals. - Coordinates and implements assigned care plan activities and monitors care plan progress. Enhancement of Medical Appropriateness and Quality of Care; -Uses a holistic approach to overcome barriers to meet goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. - Identifies and escalates quality of care issues through established channels. -Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. - Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. -Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. -Helps member actively and knowledgeably participate with their provider in healthcare decision-making. Monitoring, Evaluation, and Documentation of Care ; - Utilizes case management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Background Experience: -A minimum of 2 years' case management experience working with people who have been designated as having a serious mental illness (SMI) and working with people who are elderly or have a physical disability is required -A minimum of a bachelor's degree is required -Critical areas to succeed- organization, collaboration and time management. Additional Job Information: Authorizes comprehensive home and community based and institutional healthcare services to facilitate delivery of appropriate quality healthcare, promote cost effective outcome and improve program/operational efficiency involving clinical issues. Exercises independent decision making regarding member safety. Case management for long term care members who reside in Pima County. Case Managers travel to members' homes and places of residence and complete assessments to ensure member safety, medical needs are met and services are provided. Required Skills: Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Interacting with Medical Professionals, Benefits Management - Maximizing Healthcare Quality Desired Skills: General Business - Applying Reasoned Judgment, Leadership - Collaborating for Results, Leadership - Driving a Culture of Compliance Functional Skills: Communication - Member communications Technology Experience: Desktop Tool - Microsoft Outlook, Operating System - Windows Potential Telework Position: No Percent of Travel Required: 25 - 50% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Aetna Description: This role is office based in Phoenix, AZ with 25-50% of local travel required around Maricopa County. Utilizes critical thinking and knowledge of program requirements, network and community resources, and Medicaid benefits to facilitate appropriate physical and behavioral healthcare and social services for members. Provides care coordination, support and education for members through use of care management tools and resources. 66873 Fundamental Components: Evaluation of Members; -Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. -Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referrals. - Coordinates and implements assigned care plan activities and monitors care plan progress. Enhancement of Medical Appropriateness and Quality of Care; -Uses a holistic approach to overcome barriers to meet goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. - Identifies and escalates quality of care issues through established channels. -Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. - Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. -Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. -Helps member actively and knowledgeably participate with their provider in healthcare decision-making. Monitoring, Evaluation, and Documentation of Care ; - Utilizes case management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Background Experience: -2+ years of case management and discharge planning experience required -2+ years experience in behavioral health or social services required -1+ year of experience required working with people who have been designated as having a serious mental illness (SMI) -A minimum of a bachelor's degree is required -Managed Care experience preferred Additional Job Information: Authorizes comprehensive home and community based and institutional healthcare services to facilitate delivery of appropriate quality healthcare, promote cost effective outcome and improve program/operational efficiency involving clinical issues. Exercises independent decision making regarding member safety. Case management for long term care members who reside in Maricopa County. Case Managers travel to members' homes and places of residence and complete assessments to ensure member safety, medical needs are met and services are provided. Required Skills: Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Interacting with Medical Professionals, Benefits Management - Maximizing Healthcare Quality Desired Skills: General Business - Applying Reasoned Judgment, Leadership - Collaborating for Results, Leadership - Driving a Culture of Compliance Functional Skills: Communication - Member communications, Communication - Provider communications Potential Telework Position: No Percent of Travel Required: 25 - 50% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Roto-Rooter Services Company US-AZ-Tempe Overview Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a BI-LINGUAL DISPATCHER in our Call Center. Responsibilities Liaison between our field technicians and customers nationwide. Distribute jobs to field technicians. Manage the workload of field technicians throughout the Eastern portion of the country. Interact with customers to keep them informed of the status of their assigned field technician's arrival. Relay necessary job information to the field technician. Resolve any customer service issues. Requirements Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Able to multi task Must speak and write both English & Spanish fluently Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1231 PM1

Roto-Rooter Services Company US-AZ-Tempe Overview Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a DISPATCHER in our Call Center. Responsibilities Liaison between our field technicians and customers nationwide. Distribute jobs to field technicians. Manage the workload of field technicians throughout the Eastern portion of the country. Interact with customers to keep them informed of the status of their assigned field technician's arrival. Relay necessary job information to the field technician. Resolve any customer service issues. Requirements Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Able to multi task Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1231 PM1 #GD1

Christian Care Location: US-AZ-Tucson Job ID: 2019-2009 # of Openings: 1 Location Name: Tucson Fellowship Square Category: Non-Profit/Social Services Job Type: Full Time Overview Are you looking for a company that offers outstanding benefits including: medical, dental, vision, short-term and long-term disability as well as tuition discounts and more than 2 ½ weeks of time off in the first year? Have you been looking for a company where you will get a consistent number of hours and competitive wages with opportunities for advancement and growth? Look no further than the Fellowship Square Christian Care Companies with 6 current locations in Arizona. Job Description: Position will oversee both the activities staff and transportation department. PM19 Responsibilities 1.To coordinate in house events and community excursions. 2.Participate in planning, physical set-up, and staffing of in-house events and classes, including coordination with other departments as directed by the FS Residential Administrator. 3.Participate in planning and staffing of resident excursions in the community. When accompanying residents off property, collaborate with other staff in attendance to lead and direct residents in a safe and organized manner; following all established safety procedures and precautions. 4.Respond to day-to-day needs and concerns of residents that wish to be involved in scheduled activities at Fellowship Square. 5.Maintain resident reservations and activity sign up records through coordination of sign up list and telephone correspondence. 6.Follow up with residents by phone or personally to confirm activity sign up and reservations. 7.Serve as a resource to residents on details and procedures regarding upcoming activity events and schedule. 8.Disseminate activity schedules to residents, including monthly event postings and newsletters. 9.Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm attitude when visiting with staff and residents. 10.Maintain confidentiality of all pertinent resident information to assure resident rights are protected. 11.Supervise bus drivers in their daily activities and schedules; making sure they comply with all policy and procedures that apply to their positions. Monitor bus inspection schedules and ensure compliance. 12.Supervise the Activities Assistant and coordinate tasks and responsibilities with the needs of the residents and the activities department. 13.Promote the Christian Care entities to the residents and public in a positive manner. 14.Other related duties as may become necessary or as directed by the Executive Director. Qualifications Candidate must have proven experience in planning activities, executing planned events, and ensuring fun-filled daily activities for the residents. Must have prior supervisory experience as position will oversee both the Activities staff and transportation drivers. Must be able to respond to day-to-day needs of residents, work well with other departments and be creative with new ideas. Experience with recreational and social programs a plus. Knowledge of Microsoft Office and admnistrative practices a must.

MI WINDOWS AND DOORS Description: DUTIES AND RESPONSIBILITIES: 1. Maintain, troubleshoot, PM, and repair equipment in assigned area under the guidance of higher-level utility mechanics. 2. Maintain open and accurate communication with other maintenance employees as well as supervision. 3. Complete all assigned work orders completely and accurately documenting all prudent information describing the completion of the work order. 4. Complete MRO documentation and SAP entry as dictated by maintenance tasks, repairs, and PMs. 5. Perform technical maintenance tasks under close supervision. 6. Provide all information necessary to maintain proper parts inventories. 7. Work with outside contractors to complete projects and improvements wherever possible. 8. Maintain all facility grounds and services. 9. Perform all work in a safe manner following all Company safety policies and procedures. 10. Other duties and responsibilities as needed. . Requirements: SKILLS AND ABILITIES: 1. High School Diploma or G.E.D., and 2 years experience in a maintenance occupation in a manufacturing environment; or equivalent combination of education and experience sufficient to successfully perform the essential duties. 2. Basic understanding of electricity. 3. Working knowledge of every energy source for each piece of utility equipment in assigned area (electric, hydraulic, and pneumatic, etc.). 4. Ability to maintain plant utilities (lighting, water systems, drain systems, etc.). 5. Ability to work independently when directed. 6. Be able to measure, cut, thread, and join stainless, black iron, plastic, and copper piping. 7. Basic understanding of schematics and blueprints. 8. Basic understanding of various diagnostic equipment including but not limited to ohms meter, voltage meters, etc. basic knowledge and understanding of power equipment to include cut-off saws, demo-saws, drills, etc. 9. Thoroughly understand and follow all OSHA and Company regulations as they relate to the maintenance field (LOTO, CSE, PPE, etc.). 10. Basic understanding of critical MRO and SAP procedures and requirements and be able to enter and populate computerized tracking systems. 11. Strong written and verbal skills. 12. Strong mathematical and analytical skills.

MI WINDOWS AND DOORS Description: GENERAL PURPOSE: To safely and efficiently fabricate and assemble precision-built windows and/or sliding glass doors and various sub-components within established quality standards. DUTIES AND RESPONSIBILITIES: Comply with all safety procedures and wear appropriate PPE Effectively communicate and actively participate within a goal-orientated team environment Read and interpret production orders for specifications such as material type, size, and color Operate a chop saw to cut material to correct length Operate industrial fabrication equipment to process material (i.e. saws, punches, drills, routers, etc.) Operate pneumatic hand tools in the fabrication and assembly process Assemble and install insulated glass panels into sash and/or frame Install and attach hardware Inspect work-in-process and finished units to ensure compliance with quality standards Package, wrap, and stack completed units for shipment Actively participate in problem solving and continuous improvement activities Maintain a clean and organized work area Perform other duties as assigned . Requirements: SKILLS AND ABILITIES: Ability to read and comprehend basic work instructions, standard procedures, and production orders Ability to perform basic addition, subtraction, multiplication, and division of whole numbers, common fractions, and decimals Ability to read and understand a basic tape measure to an increment of 1/16 inch Ability to lift up to 50 lbs. on a frequent and sustained basis Capability to stand and move frequently while performing repetitive assembly tasks Possess a collaborative, team-driven attitude. Team members rely on each other to complete required tasks in order to meet daily and weekly production schedules, and as a result a good attendance record and a team focus is critical Be quality and precision-driven, and able to follow all quality and safety requirements Have a customer service mentality and a strong desire to meet daily production goals so the organization can meet and exceed customer expectations Show strong reasoning and creative problem-solving skills to overcome production challenges Previous experience in a team assembly environment is a plus

MI WINDOWS AND DOORS Description: GENERAL PURPOSE: To safely and efficiently fabricate and assemble precision-built windows and/or sliding glass doors and various sub-components within established quality standards. DUTIES AND RESPONSIBILITIES: Comply with all safety procedures and wear appropriate PPE Effectively communicate and actively participate within a goal-orientated team environment Read and interpret production orders for specifications such as material type, size, and color Operate a chop saw to cut material to correct length Operate industrial fabrication equipment to process material (i.e. saws, punches, drills, routers, etc.) Operate pneumatic hand tools in the fabrication and assembly process Assemble and install insulated glass panels into sash and/or frame Install and attach hardware Inspect work-in-process and finished units to ensure compliance with quality standards Package, wrap, and stack completed units for shipment Actively participate in problem solving and continuous improvement activities Maintain a clean and organized work area Perform other duties as assigned . Requirements: SKILLS AND ABILITIES: Ability to read and comprehend basic work instructions, standard procedures, and production orders Ability to perform basic addition, subtraction, multiplication, and division of whole numbers, common fractions, and decimals Ability to read and understand a basic tape measure to an increment of 1/16 inch Ability to lift up to 50 lbs. on a frequent and sustained basis Capability to stand and move frequently while performing repetitive assembly tasks Possess a collaborative, team-driven attitude. Team members rely on each other to complete required tasks in order to meet daily and weekly production schedules, and as a result a good attendance record and a team focus is critical Be quality and precision-driven, and able to follow all quality and safety requirements Have a customer service mentality and a strong desire to meet daily production goals so the organization can meet and exceed customer expectations Show strong reasoning and creative problem-solving skills to overcome production challenges Previous experience in a team assembly environment is a plus

MI WINDOWS AND DOORS Description: GENERAL PURPOSE: The Plant Maintenance and Reliability Manager role is responsible for developing and maintaining a robust reliability centered maintenance program, providing leadership for the maintenance staff to maintain and repair all machinery and equipment, working with outside vendors for machine and facility repairs, and negotiating advantageous pricing. DUTIES AND RESPONSIBILITIES: • Responsible for managing the day-to-day activities of the assigned maintenance team of including staff development, budget accountability, reporting, planning, etc. • Plan, manage, monitor, and evaluate the workflow to ensure safety, quality, and productivity standards are achieved • Implement, maintain, and enforce the Companys LOTO procedures to provide a safe working environment for maintenance personnel • Train and develop maintenance personnel to constantly improve their technical skills through effective training in root cause analysis and professional preventative/corrective maintenance techniques • Identify and purchase the needed tools and equipment for the maintenance shop and personnel • Champion the local Total Productive Maintenance (TPM) program • Fully utilize CMMS (computerized maintenance management system) to document and measure practices with the goal of improving the machinery, equipment, and facility reliability • Direct the planning, scheduling, completion, and reporting of preventative and demand maintenance work orders • Coordinate and lead multiple projects simultaneously to ensure work is properly coordinated, approved, and completed in conformance with established priorities and procedures • Maintain effective communication with all departments and promote an environment that encourages exceptional customer service • Provide leadership in developing the workforce to include recruiting, selecting, developing hourly employees. • Mentor and empower employees through delegation and coaching. • Support and administer company policies and procedures consistently. • Ensure compliance with all regulatory and company. • Other duties as assigned . Requirements: QUALIFICATIONS, SKILLS AND ABILITIES: • BS in Engineering (Mechanical, Electrical, or Industrial preferred) and 7-10 years of progressive industrial maintenance experience with at least 5 years of independently managing a maintenance department, or a sufficient combination of education and experience to successfully perform the essential functions of the position • Strong knowledge and understanding of machinery subsystems including mechanical drives, pneumatics, hydraulics, electrical, and PLC controlled and network-connected automated systems • Ability to lead and instruct others in the proper maintenance techniques for these machinery subsystems • Familiarity of tools and techniques used in predictive maintenance like vibration monitoring, infrared inspection, sound detection, and oil analysis • Must be comfortable in a hands-on position and work overtime as needed • Working knowledge of OSHA 1910, NFPA70, and NFPA70E standards as applicable to a manufacturing environment • Strong understanding of Inventory & Procurement processes, MRO inventory and purchasing management knowledge preferred. • Proficient communication and interpersonal skill • High level of customer focus both internally and externally • Ability to interface with individuals with diverse backgrounds at varying levels of the organization • Working knowledge of Excel, Word, PowerPoint

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. • The Enterprise Complaints Management Office (ECMO) plays an integral role in having an enterprise view of our customer concerns, identifying risks in a timely manner, providing enhanced reporting capabilities at the line of business and Enterprise levels, and delivering a variety of benefits to our business. This Office includes four main functions: Executive Complaint Operations, Data Analytics and Reporting, Quality Assurance, and Complaints Shared Services. Together these teams focus on capturing, researching, and resolving customer dissatisfaction; executing deep root cause analysis; and proactively identifying continuous opportunities that are engineered to improve our customers' experience and drive out dissatisfaction. Responsible for developing, implementing and monitoring a risk-based program to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. May provide oversight to an operational risk program. Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk. May provide senior-level support for systems security-related issues. Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards. Consults with business to develop corrective action plans and effectively manage change. Identifies training opportunities; may design/coordinate the development of training materials and delivers training. Reports findings and drafts recommendations to mitigate risk to operational risk and business line management. Coordinates production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies. May manage project teams and provide guidance to less experience specialists/consultants. Duties also include: • Conducting timely pre- and/or post-response operational risk reviews on high risk complaints for the Complaints Executive Office. The reviews include ensuring (1) sufficient research and documentation, (2) appropriateness of resolution, review of response letter or verbal response, (3) assessing appropriateness of select taxonomy elements and (4) determining if there is potential for remediation and related regulations that need to be flagged on the complaint case. • Conducting timely post-compliance reviews on complaints that were not reviewed during the pre-review process. Review will be similar to the pre-response process, but is conducted after the complaint case is closed. • May assist the Complaints Executive Office with various escalation questions and reviews outside of the high risk process and post review process • Partner with compliance and legal during reviews, as needed • Identifying risks and/or gaps through trending analysis and report results to stakeholders • Build and sustain relationships with peers, Complaints Executive Office, compliance and legal • Provide project support and consultation as needed Required Qualifications 1+ year of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both 1+ year of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field Desired Qualifications Intermediate Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to work independently Strong time management skills and ability to meet deadlines Other Desired Qualifications Regulatory expertise Critical thinking skills Ability to navigate change Organizational skills Ability to defend a finding Consumer Lending product experience (Home Lending, Auto Lending, Personal Loans and Lines, Educational Financial Services) Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. AZ-Chandler: Min: $50,400 Mid: $70,000 Street Address AZ-Chandler: 2850 S Price Road - Chandler, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It at Mondelēz International. As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelēz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelēz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel. Mondelēz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: Hourly compensation fixed rate: $14.00, subject to relevant experience The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program. Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.

PricewaterhouseCoopers A career within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our clients improve their tax function to control risk and facilitate better decision making. You'll focus on helping businesses with tax strategy, ensuring tax compliance, increasing post tax profits, and providing application support to achieve the best corporate tax practices. Responsibilities As a Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Contribute to the development of your own and team's technical acumen Develop strategies to solve complex technical challenges Assist in the management and delivering of large projects Train, coach, and supervise staff Keep up to date with local and national business and economic issues Continue to develop internal relationships and your PwC brand We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Minimum Years of Experience : 5 year(s) Certification(s) Required : CPA, Enrolled Agent or Member of the Bar Preferred Qualifications : Preferred Knowledge/Skills : Thorough knowledge of the tax issues facing multinational US companies or publically traded entities, especially in the areas of tax compliance, tax accounting, and consulting services. Comprehensive technical skills in corporate and partnership tax planning and compliance, as well as tax accounting and financial reporting, including tax provision preparation, audit and review. Experience working with tax tools and resources including tax provision and compliance software such as Corptax, OneSource, or other similar platforms. Considerable experience identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials. Must demonstrate experience in managing teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:- innovating through new and existing technologies, along with experimenting with digitization solutions; - working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; - utilizing digitization tools to reduce hours and optimize engagements Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

Aetna Description: Candidates must be located in the Phoenix area. Facilitates improvement across multiple ACOs relative to improved management of medical spend, quality measures and member satisfaction. Develops and manages agenda of prioritized savings plan and initiatives to improve care delivery for each assigned ACO network. 66703 Fundamental Components: Analyzes medical spend data and identifies key improvement opportunities for ACO to address. Communicates compelling and concise results to empower client groups in decision making regarding initiative opportunities. Provides recommendations around the identification and implementation of care transformation programs within the client organization that will improve quality, increase efficiency and drive cost savings. Opportunities may include reduction of admissions, better member alignment and engagement with primary care physicians, enhanced post discharge follow-up and improvement in closing quality care gaps. Facilitates ACO leadership team to develop improvement initiatives to address prioritized savings opportunities. May include development of collaborative workflows, enhanced communication tools and processes and creation of reporting indicators (leading and lagging measures) to track success. Promotes effective change leadership and facilitates issue resolution and speed to solution for each ACO in addressing their transformation roadmap. Responsible for achieving at least 2% annually in medical spend savings for each ACO and demonstrating improvement in quality measure completion. Strives to help each assigned ACO attain their contractual savings and quality targets so that ACS relationship remains strong and successful. Collaborates with Market Operations, ACS marketing and sales and National Accounts team to create messaging on the value-add of our ACOs. Supports Plan Sponsor interactions to demonstrate the value of ACO relationship to Plan sponsor and their employees. Participates in the assessment of providers' capability infrastructure for population health management and identifies any capability gaps that need to be addressed for success with ACS product offering or risk based arrangement. (pre and post deal with ACS). Background Experience: Experience in health care industry required Experience conducting formal presentations for all levels of management required Experience 5+ years experience in either payer or provider settings highly preferred 10+ years experience in health care analysis methods and tools preferred Experience population health, care management including disease management, complex care and end of life preferred Must have strong verbal and written communication skills Strategic business acumen and proven organizational, management, and leadership skills Ability to collaborate with and understand the needs of C-level executives and help translate those needs to an actionable plan. Additional Job Information: Clinical licensure required. BSN or PharmD preferred. This is a FT WAH position can be located anywhere. Potential Telework Position: Yes Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. The Ops Legal Specialist 1 is within the Summons and Subpoenas Processing Group is responsible for: •Reading, interpreting, researching and processing subpoenas, levies and other legal documents on behalf of Wells Fargo. •Determining the proper course of action and coordinating correspondence. •Responding to inquiries from external customers, internal team members, government agencies and outside attorneys. The hours are from 8-5pm with an hour lunch or 8:30 to 5pm with a 30 minute lunch Schedule can change due to business needs and overtime may be required. **Please note the posting duration may be shortened based on job seeker volume** Required Qualifications 3+ years of operations experience, legal processing experience, or a combination of both demonstrated through work or military experience Desired Qualifications Ability to perform general operation processing work Basic knowledge and understanding of legal terms and processes Basic Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Ability to interact with all levels of an organization Ability to interact with integrity and a high level of professionalism with all levels of team members and management Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to identify potential operational issues and legal risks Experience meeting high production and quality standards Street Address AZ-Tempe: 1305 W 23rd St - Tempe, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The Wells Fargo Auto Self Assurance Activities team is looking for an Operational Analyst that will be responsible for human capital capabilities (staffing/capacity), specifically providing work distribution. This role will assign quality monitoring activity and obtain data sampling directly from SAA Data Infrastructure for scheduled QA & QC reviews. This will allow operational effectiveness by centralizing this task currently completed by many SAA Ops team members, allowing them to keep focus on conducting reviews when data is available - rather than waiting for data to become available (after submitting a request). Role will be responsible for partnering with Data Infrastructure and SAA leaders to design strategic analysis and plan to implement automation of sampling methodology, based on SAA review schedule. Role will also utilize data from multiple data sources (ACES, PTS, ect) to ensure appropriate load balancing, work distribution and capacity models. Role will be responsible for providing recommendations for identified human capability efficiencies. Role may provide additional back-up support for testing effectiveness reviews (second level SAA reviews) independent of the functional QA/QC/QM leaders, account error corrections, continuous improvement, policy & procedure management and continuous development. Responsibilities include: Partners with group managers to design and implement strategic analysis to meet group or company goals. Performs (or oversees) complex statistical analysis and applies analysis to initiatives that support business strategies. Makes independent decisions on matters with some financial impact and risk. Possesses broad-based technical and business knowledge to anticipate emerging issues and recommend subsequent strategies and business directions. May manage or participate on large cross-group projects. Required Qualifications 7+ years of operations analysis experience Desired Qualifications Ability to research, compile, and perform complex analysis on critical operational data Extensive knowledge and understanding of operations policies and procedures Ability to independently develop strategic recommendations on operational data Ability to partner with, and lead other functions on operations-related projects Excellent verbal, written, and interpersonal communication skills Outstanding technical and critical thinking skills Leadership skills Advanced Microsoft Office skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to manage initiatives involving process improvements Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Knowledge and understanding of auto finance industry Ability to identify risks and propose mitigation plans Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution Ability to exercise independent judgment to identify and resolve problems Strong collaboration and partnering skills Experience with capacity planning, forecasting, process improvement, and measurements Other Desired Qualifications Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal control Demonstrated excellence at identifying stakeholders, understanding needs and driving for resolution Knowledge of quality review application(s) (eg. Indigo, NICE, ACES) Job Expectations Ability to travel up to 10% of the time Street Address NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC AZ-Chandler: 2501 S Price Rd - Chandler, AZ MN-Minneapolis: 550 South 4th St - Minneapolis, MN TX-Irving: 250 E John Carpenter Freeway - Irving, TX Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Inbound call processing to schedule requests for pool equipment service through the use of scheduling software. Will interact closely with CSR Lead, Store Managers and Service Dispatchers to resolve all customer service issues and provide positive resolution for the Service Department. Assisting with Inbound call processing to schedule requests for pool equipment service through the use of scheduling software. Interact with CSR Leads to resolve scheduling and customer issues. Interface with customers to analyze problems and work with dispatchers to provide a resolution. Schedule service requests via scheduling software (minimum of 90 inbound calls per day) Analyze and appropriately assist with customer issues. Develop and maintain a positive working relationship with CSRs, Dispatchers, Retail Management, and Service Management. Outcomes Maintain Aux time at 2 hours or less each day Maintain Average talk time of 2:30 mins or less Maintain daily call goal expectation Proven excellent verbal and written communication skills and exceptional phone etiquette. Microsoft Word and Excel proficiency with above average keyboard skills. Consistently positive and professional interaction with contacts at all levels. 1 year of retail customer service experience or call center experience. History of great attendance and no corrective actions notices on attendance. Ability to learn technical aspect of the swimming pool industry. Able to work a flexible schedule including weekends. Process a minimum of 100 inbound customer calls per day. Assist with mentor process of CSR I to enhance group performance overall Dive in to a career with Leslie's! IND123

POSITION SUMMARY: The Service Delivery Coordinator, under the supervision of a Program Manager or Service Delivery Manager, works with our customers, service providers, and employees to deliver some combination of FacilitySources services with the highest level of customer service, both by taking care of facilities quickly and completely and by helping corporate and management levels achieve their maintenance objectives: process, control, cost, information, communications, and quality. DUTIES & RESPONSIBILITIES: Responsible for executing the operational processes for service delivery: work order management; systems administration, reporting, and support; service partner on-boarding, compliance, and management; program administration and reporting; and other activities as assigned Receives and coordinates maintenance repair calls: timely and complete dispatch, scheduling, follow-up, quote preparation, problem resolution, and post-service activities. Completes repair service work orders/projects Works with Program Managers, Service Delivery Managers, or Trade Specialists on resolution of problems Manages complex client projects from beginning to successful completion Follows up with client home office contact to make sure service delivery, work orders, and special projects are completed in a timely and satisfactory manner Completes special projects as needed Communicate with clients daily to maintain a first-class relationship using phone, email, reports, internal, client, and 3rd-party systems Review and prioritize open work for follow-up and attention based on age, status, or other factors; perform appropriate follow-up Work with internal groups (Support Center, Service Provider Management, EMS, Billing, and others) to communicate customer requirements and to resolve any challenges, issues, or new opportunities Work with client and service provider personnel to set up systems, maintain access and usability, provide training, and coordinate any IT or other projects Provide required reporting, data, and dispatch updates for assigned client(s) Conduct periodic weekly calls to run through any updates, checkups, and basic information sharing Analyze weekly trades with high volume of calls and provide solutions to decrease volume Perform other duties, activities, or projects as assigned May require occasional overnight travel to visit customer locations Requires participating in afterhours call rotation for dispatching and following up on afterhours emergencies Requirements SKILLS & QUALIFICATIONS: Knowledge of customer service principles and practices Proficiency with MS Office (Outlook, Excel, Word) and other systems Demonstrates professional verbal and written communication skills Previous facilities management experience preferred Project management or trade experience / expertise helpful EDUCATION & EXPERIENCE : Bachelor or Associate Degree preferred or equivalent work experience

Biogen Job Description The Biogen neurology sales force is looking to recruit proven sales achievers with at least three to five years of experience in pharma, specialty, hospital, and/or biotech sales. In this field based, specialty sales representative position you will be called upon to sell our Neurology products with key stakeholders in the Multiple Sclerosis community: including Neurologists, allied health professionals, and local MS chapters. Responsibilities include (but not limited to): The Territory Business Manager is responsible for developing plans for their business territory and executing on these plans in order to bring the greatest benefit to the greatest number of MS patients. In this role, you will convey complex clinical and reimbursement information to customers and key stakeholders so that all appropriate patients can benefit from therapy. You must be able to utilize strong interpersonal skills to establish relationships of trust that allow for directed probing to uncover the customer's needs and develop solutions within the Biogen framework that meet these needs. This position works closely with cross functional peers to ensure that the Biogen suite of services is made available as needed. Qualifications Qualifications : * Minimum 3-5+ years B2B and/or pharmaceutical/biotech sales/reveant experience required * Proven track record of success as demonstrated by consistent high ranking (top 30%) over 3 years (+), achievement awards, etc. * Proven ability to drive results in a difficult market * Documented experience working in a collaborative team setting * Customer and patient focused and able to drive for results * Must have the desire and capabilities to help us achieve new levels of success as we look to the future * Driving is an essential duty of this job; candidates must have a valid driver's license to be considered * BS/BA preferred, MBA a plus Additional Information All your information will be kept confidential according to EEO guidelines.