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Construction Nurse Administration

7,482 jobs found

Central Research Inc.
Dec 05, 2019
• Req #520874 Desktop Support I - Lowell, AR Featured
The Desktop Support I position is responsible for providing first level technical support with the installation, maintenance, upgrade, troubleshooting, removal and repair of personal computer equipment, peripheral equipment, computer operating systems, computer software, and telephones. This position supports multiple offices in North West Arkansas, Tennessee, and Washington, DC. Responsibilities & Duties: Understand and demonstrate the principals of the Company’s Mission, Vision and Values. Provide first line response for users with desktop, laptop, password, connectivity and application issues. Respond to requests for issues that may require technical assistance to be provided by phone, email and or/using a help desk management system or personal deskside visits. Escalates more complex and impactful issues to higher level support teams. Updates system inventory and tracking for desktops, laptops, printers, corporate cell phones and software licensing. Provides support related to testing and deployment of operating system and application security patches on workstations, laptops. Setup new hires with needed hardware, software, tokens, etc. Terminate employees per company policies & procedures. Works assigned tickets, vulnerabilities and patching as assigned. Troubleshoot and provide solutions to hardware and software problems. Install, upgrade, repair, and remove hardware and software as necessary. Develop and present application and user documentation and training for supporting departments across the organization. Acts as a liaison between customer and technical escalation points within the IT team. Install application software necessary to complete job functions. Update and maintain standard operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Recommend equipment upgrades to environment as business needs dictate. Assist in projects as assigned by IT management. Comply with policies and procedures as required. Other duties as assigned Minimum Qualifications High School degree or GED 6 or more months work experience on a help desk supporting 100 or more users in a call center or secure work environment: IT administration with Windows10 PC imaging and hardware deployment, group policy, workstation setup, remote assistance Ability to obtain and maintain a 6C Suitability clearance U.S. Citizenship required per contract Preferred Qualifications   A+ Certification Associates degree in Computer Science or related field Microsoft Active Directory and DNS Knowledge, Skills & Abilities Intensive analytical skills necessary to comprehend real time production desktop performance along with maintaining best practices of desktop functionality Comprehension of networking/distributed computing environment concepts Good technical skills with a thorough understanding of data communications and data center technology Ability to implement and maintain a proactive support environment with Windows configurations on server support Ability and willingness to cover on-call responsibilities on a rotating basis Excellent attention to detail Physical ability to lift 50-75 pounds repeatedly on a daily basis Physical ability to maneuver self and equipment while in tight spaces and under desktops for hardware installation Other: Travel up to 10% may be required Weekend and evening hours may be required CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://recruit.hirebridge.com/v3/CareerCenter/v2/details.aspx?cid=6823&jid=520874 Equal Opportunity Employer Central Research is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the Equal Employment Opportunity Posters . If you’d like to view a copy of the company’s affirmative action plan, please call 703-382-1970.   If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our recruiting office at (703) 382-1363. This telephone line is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. NOTE :  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  It is intended to describe the general nature and work responsibilities of the position.  This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.
Central Research Inc. Lowell, AR Full-Time
Blattner Energy
Dec 05, 2019
Project Manager Featured
Education Requirements: Four-year construction or engineering degree or equivalent combinations of technical training and/or related experience.   Experience: Five years of supervisory experience in a related construction industry (i.e. heavy civil, industrial, utilities, power generation). Position Summary: The Project Manager provides leadership and manages the operational and financial aspects of construction projects, and is the primary liaison with the client’s project management team.  The Project Manager also identifies potential leads and assists estimators with development of pricing proposals.  An enforcer of Best Practices and Quality Programs, process utilization, safety and risk management; and is a cultural manager by ensuring that the company’s fundamental values and beliefs are followed and maintained.   The Project Manager will work to develop a good understanding of the power and energy generation market. They will strive to obtain a knowledge that promotes and allows them to engage in electrical, civil and structural discussions.   Essential Job Functions Safety:  Responsible for the monitoring of and providing ultimate authority in ensuring Best Practices are utilized on the project through: the management of employee orientation, emphasis on special risks (cranes, site conditions, LOTO, arc-flash etc.), JHA’s, participating in weekly senior management meetings, performing monthly audits of the project, ensuring CATS observation goals are met, accident injury management processes are trained and fully understood, and the project is in compliance with federal and state safety regulations and the corporate safety program.  Completes risk assessment matrix and monitors important leading indicators. Contract:  The Project Manager will, read, edit, create, understand and correlate the contract documents with the scope proposal to ensure the project is built within the scope of the contract (design, specifications, budget and schedule). Communicates with the owner promptly on contract changes, scope and schedule. The Project Manager will, create, read, edit and understand subcontracts, service agreements, purchase agreements and correlate quotes to the main scope and contract. Responsible for the development of the Cost Management Report (CMR). Facilitates the “hand off” meeting with the estimating team to appropriately plan resources (labor, equipment, vendors, subcontractors).  Operations:  Ensures through others that the project is productive and efficient, Best Practices are communicated, and the project is technically and quality compliant striving towards superior project execution.  Ensures the site team reviews and understands the contract and owner requirements. The Project Manager will follow up with departments to ensure corporate and project processes are being performed timely and with minimal errors. Engages with the procurement group to support the process of the work acquisition to achieve the most competitive proposal. The Project Manager will endorse, motivate, and execute closeouts, lessons learned, non-conformance, and hold others accountable.     Personnel:  Communicates and collaborates with other Project Managers, General Superintendents, Managers of Construction and Directors in scheduling of resources (labor and equipment).  Shares knowledge of lessons learned, company values, and employees’ skills and abilities.  Enforces the utilization of the Blattner Basics, Best Practices, project Quality Plan, Support Processes, company policies and is a public supporter of company decisions. Provides coaching feedback to Site Manager and Field Engineers on a scheduled basis.  Ensures effective coaching and feedback is provided to all site employees for developmental purposes. Prepares star employees for potential advancement and addresses consistent underperformers.  Facilitates initial teambuilding efforts at project commencement and ensures continuous teambuilding, training and mentoring efforts are on-going throughout the duration of the project. Monitors the Time-Off Tracker to ensure the Site Manager is rotating supervisors away from the job to help find work/life balance.  Ensures the project is in compliance with company policies and state and federal employment regulations. Client:  Schedules and facilitates regular client meetings during the course of the project.  Develops a personal working relationship with their owner counterpart.  Determines client expectations and sets direction of client value drivers with site team.  Measures the success of meeting the client’s expectations and value drivers during the course of the project and at project closeout.  Ensures through the site management team that construction activities support client requirements, project schedule, safety, quality and budget.  Ensures the site management team utilizes professional demeanor while interfacing with vendors, subcontractors, landowners and other community members. Works with client to find cost savings areas or to prevent change orders. Financial:  Holds primary financial responsibility for the project budget and work codes. Is responsible for establishing work codes, budget, cash flow and productions within the specified time. Communicates the work codes with the site team and trains them on proper usage of the codes. During construction the Project Manager will regularly review the project costs against the budget and through the cost-to-complete process, accurately forecasts project costs, revenues, profits, change orders and billings to the conclusion of the project.  Monitors the receivables of the project to ensure a positive cash flow.  Ensures the site management team is accurately monitoring costs against budget, tracking and reporting quantities.  Regularly reviews and reports cost deviations to Estimating as they occur and a summary report at project closeout. Completes final cost analysis. Identifies and communicates (financial) problem areas. Quality:  The Project Manager is responsible for ensuring the proper implementation and application of the project Quality Plan with assistance from site management (non-conformance report, quality checklist, audit, etc.). Develops a project culture and mindset that is focused on quality and continuous improvement.  Provides oversight to ensure that the project team is performing in accordance with the project Quality Plan and the Blattner Quality Program processes.  Delegates to the Site Manager any tasks necessary to assure conformance with the project Quality Plan, Best Practices and the Blattner Quality Program.   Other Job Functions       Assist in promoting Blattner by participating in recruitment activities such as interviewing candidates and participating at career fairs. Collaborate and cooperates with all corporate departments. Participate in corporate subcommittees. Keeps current with technical developments to other project managers and personnel. Perform additional assignments per supervisor’s direction.                       Knowledge, Skills and Abilities Required              Effective leadership and communication (oral, written, presentation) skills. Knowledge and experience in cost accounting. Exposure to construction regulations and rules. Adaptive, problem solving orientation. Conceptual skills and ability to develop work plans and project schedules. General computer skills required (MS Office). Extensive travel required with being on-site approximately 2 weeks/month. Acts with humility, preparedness and confidence. Keeps all appropriate matters confidential and ensures site management team does as well. May be required to become a qualified individual in pursuit of company contract licenses, or a journeyman or master electrician license.
Blattner Energy Full-Time
CTI Resource Management Services
Dec 02, 2019
Accounting Clerk III (Travel Office) - (ATCL3_11132018) - Newport RI Featured
Job Title Accounting Clerk III (Travel Office) Education High School Location Newport-RI - 0002 - Newport, RI 02841-1703 US (Primary) Category Administrative / Clerical Salary Grade Date Needed By 11/14/2018 Job Type Full-time Travel 0 - 10% Job Description Position summary: To provide support for the following departments: Travel Office Maintenance Operations, Travel Office Support, Disbursing Office Support, Transportation Incentive Program Support, and Travel Compensation Support for the Naval Undersea Warfare Center (NUWC) Comptroller’s Office.   Tasks: Position will perform one or more of the following:   Travel Office Maintenance Operations : Generate the Approved Status Report within the Defense Travel System (DTS) on a daily basis. Upload DTS data to the Accounting System Interface (ASI) daily. Generate and distribute Travel and Foreign Travel reports on a daily basis. Generate and distribute the Leadership Travel report on a weekly basis.   Travel Office Support: Review travel orders within DTS a minimum of 10 calendar days before the date of departure including assessing whether the Network Activity (NWA) is entered correctly and is valid for use on the travel order. Upon completion of travel order review, route to the Approving Official for official approval. Assign travel order numbers to non-DTS travel orders including Permanent Change of Station (PCS), Temporary Change of Station (TCS), First Duty Station (FDS), and Invitational Travel Orders. Review the following forms for completeness within two (2) days of receipt or within one (1) day of the date of departure, whichever is sooner. Upon completion of the review, return the forms to the Passport Applicant. DD 1056; Authorization to Apply for a “NO FEE” Passport and/or Request for a VISA, DS 11; Application for a Passport; DS 82; and/or Application for U.S. Passport by Mail. Update the passport database with official passport data, including employee names, passport numbers, passport expiration dates, visa information, and notes pertaining to the official passport when a new passport is issued or when an employee or military member who was issued a passport separates from NUWCDIVNPT. Perform monthly reconciliation of the Centrally Billed Account (CBA) Invoice. Ticket transactions on the CBA Invoice shall be reconciled to the travel order or travel voucher in DTS. Research DTS rejections received via DTS-generated emails and identify corrective action to the department financial POC responsible for the travel order. Interview travelers who are assigned to depart on Long Term Travel (LTT) or TCS prior to departure in accordance with the TCS/PCS worksheet.  Interview must be scheduled within three (3) days of receipt of notification. Perform an initial review of a Long Term Cost Analysis worksheet for PCS, TCS, or Long Term Temporary Duty (LT TDY) costs for completeness after meeting with the department POC and receiving a copy of the LT TDY questionnaire. Route the Long Term Cost Analysis worksheet to the Code 013 Government Travel POC for final review. Prepare the LTT, PCS, and TCS spreadsheet when travelers are placed on LTT, PCS, or TCS and upload the spreadsheet to the Travel/Disbursing shared drive. Prepare travel memos for PCS Orders, TCS Orders, LTT Orders, FSD Orders, Government Passports and VISAs. Enter military personnel travel data into the Individual Personnel Tempo Program Online (ITEMPO) System.   Disbursing Office Support: Complete initial review and validation of DTS vouchers within five (5) business days of submission. Route complete travel vouchers to the Government Travel Approving Official (AO). For incomplete travel vouchers, collect missing information required for the completion of vouchers from the department travel POC associated with the traveler. If the information cannot be collected within two (2) business days of initial review, the incomplete vouchers shall be routed to Code 013 Government personnel. Convert overseas travel expenses in foreign currency to U.S. dollars for all foreign travel vouchers. Research DTS voucher rejections received via DTS-generated emails and identify corrective action to the department financial POC responsible for the travel voucher. Once a week, make copies of the DD Forms 1131 submitted and file the copy in accordance with records management guidelines.   Transportation Incentive Program (TIP) Support: Provide guidance to employees completing the TIP application. Notify TIP participants via email when program reimbursement is available. Verify eligibility of new applicants and submit completed TIP applications to Code 013 TIP POC. Review TIP withdrawal applications for completeness and accuracy within 1 day of receipt and send the withdrawal application to Code 013 Government personnel and update the TIP Quarterly Validation Report. Post updates to the TIP share drive including participant and payment data. Conduct monthly review of vanpool attendance sheets. Perform reconciliation between the vanpool attendance sheets, the participants’ time and attendance records, and actual travel records and provide results to the Code 013 TIP POC.   Travel Compensation Support: Respond to questions from NUWCDIVNPT traveler(s) regarding completion of travel compensation claims whether submitted by the traveler electronically via ASI or manually via a hard copy form. Record hard copy forms in the Travel Compensation log within ASI in the order which they are received. Perform analysis of Government supervisor-approved claims to verify the amount of travel compensation time calculated using the first in, first out method. Travel compensation claims must be processed within 14 days of receipt. Notify the Government POC of any claim that cannot be processed within 14 days. Enter travel compensation time into N-ERP upon receipt of Government supervisor-approved travel compensation claims. Once entered into N-ERP, notify the traveler and the traveler’s supervisor that the time has been entered into N-ERP and is available for processing by the supervisor within N-ERP. Scan and file finalized hard copy claims and associated supporting. Payroll Support : On a bi-weekly basis, enter time and attendance into the Defense Civilian Pay System (DCPS) after the N-ERP CATA run including retroactive adjustments as well as current time and attendance records. Generate the Outstanding Leave, Missing Time, Invalid Transaction (current and retroactive) and Conversion of Hours (current and retroactive) reports within DCPS; reconcile data to employee timecards on a weekly basis and make any required corrections identified by the reports. Education and Experience: Security Clearance:  Employee must undergo a favorable background check through local and national criminal databases and credit check as well as obtain and maintain a favorably adjudicated NACLC.   CTI is an Equal Employment Opportunity (EEO) employer. It is the policy of CTI to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. # of Hires Needed 3 Exemption Type Non-Exempt Hiring Manager Mahony, Michael (Vice President/Business Dev - Operations - BD (01.00.21)) Job Requirements Education and Experience: Required:  High School and a minimum of 4 years' experience with defense travel and accounting support is required. Advanced working knowledge of the Defense Travel System (DTS) and Navy Enterprise Resource Planning (ERP) system. Experience processing non-DTS travel orders including Permanent Change of Station (PCS), Temporary Change of Station (TCS), First Duty Station (FDS), and Invitational Travel Orders. Security Clearance: A favorable NACLC is required and must be maintained throughout employment.  Employee must also undergo a favorable background check through the local and national criminal database, along with a credit check. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://ctirms.hua.hrsmart.com/hr/ats/Posting/view/37
CTI Resource Management Services Newport RI Full-Time
BTL Technologies, Inc.
Nov 27, 2019
VA Healthcare Opportunities/Multiples - (BTL VA 711Multi.19) Denver, Colorado Denver, CO, US Featured
Full-time Job Title VA Healthcare Opportunities/Multiples Job Description BTL Technologies intends to bid on and win the Veteran Affair’s Eastern Colorado Healthcare Systems (ECHS) Specialty Nursing Services contract .  Work under this contract will be performed at Community Based Outpatient Clinics (CBOC) and Community Living Centers (CLC) in numerous locations in Denver, Aurora, Lakewood, Golden, LaJunta, Colorado Springs, Pueblo, Alamosa, Salida, Lamar, Burlington and Ft. Carson. We are a Small Business Administration (SBA) 8(a) Graduate, Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB), headquartered in San Antonio, Texas, with regional offices in Alabama and the greater Washington D.C. area.  BTL provides Medical and Information Technology (IT) professionals and services to various government agencies. If you are currently working at a VA facility or have experience in one of the following areas we would be very interested in speaking with you regarding continued employment with the BTL Team: Registered Nurse Registered Nurse-Operating Room Registered Nurse-ICU Registered Nurse-PACU Registered Nurse-Emergency Room Registered Nurse-Telemetry Registered Nurse-Psychiatric Registered Nurse - Hemodialysis Registered Nurse/Ambulatory-Extended Care Medical Assistants Surgical Technicians   LVN LVN – Operating Room LVN - ICU LVN - PACU LVN – Emergency Room LVN - Telemetry LVN – Psychiatric LVN - Hemodialysis LVN – Ambulatory/Extended Care Certified Nursing Assistants Sterile Processing Technician   Job Requirements Eduction: Associate Degree. Location Denver, Colorado - Denver, CO US (Primary) Category Medical Shift Type CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://btltech.mua.hrdepartment.com/hr/ats/Posting/view/1085   (CLICK ON GREEN BUTTON TO APPLY WHEN IN OUR WEBSITE)
BTL Technologies, Inc. Denver, Colorado Full-Time
Envision
Nov 27, 2019
Accounts Payable Coordinator Water - Wichita, KS Featured
JOB REQUIREMENTS INCLUDE   Education:   Bachelor’s degree in business administration preferred, accounting or related field.  Associates Degree or equivalent required.    Experience:   A minimum of six years of accounts payables experience required; not-for-profit experience preferred.  Experience with large ERP system (i.e. Microsoft Dynamics, SAP, Oracle, etc.) required.   Knowledge/Skills: Proficient in Microsoft Word and Excel; spreadsheet design required. Considerable knowledge of double-entry accounting principles and practices. General knowledge of governmental accounting and auditing practices. High level of accuracy, attention to detail, and ability to handle confidential material required. Organizational and communication skills as required to deal directly with senior management, our customers, and vendors. Ability to exercise individual initiative and discretion in confidential matters. Ability to understand, interpret and efficiently carry out complex oral and written instructions, work independently from general instructions and broad work expectations, develop procedures for work activities, and carry work through to completion using own initiative with minimal supervision. Ability to work efficiently in a fast-paced work environment with constant interruptions, handle multiple tasks, and meet deadlines.   Please click on link below to be directed to our website for your application process: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21702&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 Licenses/Certifications:   NA   SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising:  0   Number of Subordinate Supervisors Reporting to Position:  0  
Envision Water - Wichita, KS Full-Time
Advanced Concepts Enterprises, inc
Nov 27, 2019
AFSOC - Planner - Cannon, NM (35816) CANNON AFB, NM, 88103 Featured
The contractor shall provide continuity and assist with the planning, scheduling, flying mission tracking, reporting, coordinating and communication of mission support for the flying squadron. Shall be a liaison with 27 SOW units, outside units requesting support, higher headquarters, and civilian personnel and work in close concert with operations personnel to determine training and support requirements to ensure aircrew and aircraft can operate off-station from their assigned base of operations. Shall be required to process Special Operations Command (SOCOM) Form 111s and Form 20s and input the 27 SOW unit’s commit status into the master commit calendar, while provide updates to the AFSOC Operations Center and other external agencies. Shall assist squadron leadership to plan future operations, to include flying schedules and de-confliction of aircrew currencies, qualifications, upgrades and training priorities. This includes Aerial Refueling, Aerial gunnery ranges, Airdrop operations, and any airspace required for the execution of the scheduled flying line, as well as coordination to ensure aircraft support at CONUS and OCONUS airfields, arrangement of lodging, and other logistical requirements are met. Shall produce documents to ensure trip details are complete; to include Form 111s and DTS orders. Shall be responsible for coordinating with the Aircraft Commander/Mission Commander post mission, to ensure that an After Action Report is accomplished and submitted through 27 SOG/OGK. The unit planners must possess a Secret clearance. Qualifications Must have an in-depth knowledge of Air Force (AF) and Special Ops Forces (SOF) organizational structures, functions and procedures, as well as command relationships and responsibilities. Shall have at least one (1) year of background experience as an aircrew member on Special Operations Forces (SOF) aircraft, with a degree of understanding and knowledge of SOF aircrew procedures to include tactics, techniques and procedures, aircrew training, standardization and evaluation, publications management, life support equipment, exercise management, and mobility requirements. Shall require minimum supervision and the ability to make decisions in support of the work performed. Clearance Required: Secret Please click on link below to be directed to our website for your application process: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=35816&clientkey=C8F6AEA5B659E9D1642E25294EEA51BB Equal Opportunity Employer M/F/D/V All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status. ACEs is committed to providing accessibility to employment opportunities for persons with disabilities. If you require assistance in applying for this position, please submit a request for assistance by calling ACEs HR Dept. at (877) 877-2237 and reference this job position.
Advanced Concepts Enterprises, inc CANNON AFB, NM Full-Time
Nov 26, 2019
Personal Assistant to the Operations Manger , Houston,TX Featured
WE RUN A  VERY  BUSY DESIGN  FIRM AND  NEED  SOMEONE TO  KEEP US IN ORDER, WITH THEIR  COMPUTER AND  ORGANIZATIONAL SKILLS. THERE IS NEVER A  DULL  MOMENT !!! WE WORK  WITH  ALL THE  HOTELS  TO  DESIGN AND  IMPLEMENT  THEIR  NEEDS AND   WE NEED YOU TO ORGANIZE, OUR  DAY  TO DAY CHALLENGE  IF YOU THINK YOU CAN HANDLE THE  BUSY SCHEDULE  OF THIS OPERATIONS MANAGER, THEN  GIVE US A CALL AND LET'S  SEE  WHAT YOU, CAN  DO  FOR US !!! YOU MUST   HAVE  GREAT  COMPUTER SKILLS, ANSWER PHONES, BOOK FLIGHTS AND MUCH MORE, IT'S A  FUN   POSITION  BUT WILL  NEED  SOMEONE  THAT CAN MULTI-TASK!   CALL  SHYDA  713-922-2011
Curve Full-Time
OBXtek Inc
Nov 25, 2019
Job ID 2019-3524 US-DC-Washington Administrative Professional - Executive Communications Support Analyst Featured
Administrative Professional - Executive Communications Support Analyst Job Locations US-DC-Washington # of Openings 1 Category Professional Services Agency/Project DHS Job ID 2019-3524 Overview OBXtek Inc. is an established, award-winning, service disabled veteran owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community. Responsibilities OBXtek is currently staffing for an Administrative Professional - Executive Communications Support Analyst at DHS-Office of the Chief Human Capital Officer   The Executive Communications Support Analyst shall provide high-level administrative support to the Director and the leadership team, to include: Assisting in developing tracking systems or maintaining existing tracking systems to monitor and track taskers, notify DHS POC when suspense is near or due and provide other support to the Chief of Staff, including task management, communicating required follow-up actions with task owner, and researching possible past responses available for re-use ; and data calls related to OCHCO management. Consolidate information and draft responses to taskers as required. Assist with COS Package Coordinator duties, to include:  Ensuring COS packages mailbox is monitored, and all e-mails are handled Ensuring both soft and hard copies were submitted Logging all packages (once soft and hard copies received) into tracker Reviewing packages to see if all required elements are included, correct templates are used  and that there are no obvious typos Forwarding task tracker identification number and link from tracker to appropriate COS team desk officer and notes in tracker Making edits if COS team desk officers need assistance Verifying that updates that are sent to the mailbox are also noted in tracker (forwards applicable e-mail to desk officer for action, if required) Posting final, approved documents (including all attachments) to tracker and saves drafts to the shared drive Sending e-mail with link to CHCO ExecSec that package is ready for distribution/clearance  and place hard copy package in CHCO ExecSec inbox or Submitting final drafts to DHS Office of Public Affairs (OPA) if COS Team desk officers need assistance Verifying that the “in process” tasks in the inbox match what's showing in the task tracker as in process/overdue Assist CHCO ExecSec with uploading old Congressional correspondence into the SharePoint repository. Assist Special Projects Team with the following: Archiving/cleaning up/organizing the HQ Surge Capacity Force (SCF) inbox Scrubbing the SCF volunteer database quarterly to ensure that it remains current Assisting with DHS Volunteer Force registration processing Assisting with event/meeting prep, to include taking photos and collecting fun facts/pronunciations from new employees, room setup, establishing an Adobe Connect link for the meeting, etc. Drafting updates to team web pages Provide expertise, guidance, and assistance to program office personnel with regard to drafting and developing all applicable Information Management documents required for successful completion of OCHCO mission. This information must be in accordance with National Archives and Records Administration (NARA) guidelines. The contractor shall assist with identifying and supporting current records management tools, assist with creating records management working group, assist with drafting guidance documents for OCHCO’s record management, Liaison with Management directorate’s record Management POC to advocate for OCHCO‘s record management needs and priorities, and maintain SharePoint site with resources relating to records management. Develop standard document naming convention across OCHCO. After the establishment of records management, the contractor shall assist the OCHCO records management POC in promoting compliance across OCHCO through regular communications, advice and other support services. Qualifications Must be able to obtain a DHS Suitability   The Administrative Professional - Executive Communications Support Analyst shall have   a minimum of 3 years of experience: Supporting senior staff and officers at a government agency  Task tracking, meeting deadlines with accurate and complete products. Tracking correspondence, ensuring deadlines are met, communicating follow-up actions with task owner, and drafting responses to taskers as required. Copy-editing. Maintaining multiple email inboxes. Coordinating and following-up on project deadlines with task owners. Project coordination and control. Maintaining databases. Maintaining SharePoint sites. Writing and editing. Drafting and developing Information Management documents in accordance with National Archives and Records Administration (NARA) guidelines. Maintaining SharePoint sites. Developing and maintaining document naming conventions.   Bachelor's degree required.  CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://careers-obxtek.icims.com/jobs/3524/administrative-professional---executive-communications-support-analyst/job Company Information Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People…Our Reputation. Our people are trained professionals who enhance our customers’ knowledge and innovation using technology, collaboration, and education.   We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.   As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.   OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.  Apply for this job online Share on your newsfeed <div="footer">Equal Opportunity Employer/Veterans/Disabled
OBXtek Inc US-DC-Washington Full-Time
Valet Living
Nov 25, 2019
Concierge & Customer Service Representatives Administration - Various Locations throughout the U.S. Featured
We are directing you to our website to search  for locations & specific titles you are interested in: https://valet.wd1.myworkdayjobs.com/en-US/Career_Site
Valet Living Full/Part-Time
American College of Physicians
Nov 18, 2019
Data Analyst-Philadelphia, PA Featured
$65,000 - $70,000 yearly
The American College of Physicians (ACP), a prestigious medical membership association for doctors of internal medicine located in Philadelphia, is seeking a full-time Data Analyst in its Medical Education division.   The Data Analyst will support the ongoing evaluation and data needs of the Medical Education division by recommending and developing processes to conduct continual data analysis for various departmental projects and programs; analyzing data and preparing reports; conducting educational needs assessments and gap analyses; and supporting criteria for maintenance of ACP’s qualified clinical data registry. Specific responsibilities include, but are not limited to: Working with division leadership to strategize approaches to assess data to determine practice gaps, educational needs, delivery preference, etc. Developing data collection systems and learner assessment data strategies Analyzing quantitative and qualitative evaluation data collected from ACP’s medical education offerings Performing primary data analysis for Quality Improvement (QI) projects, including running analyses on QI program data sources such as the Registry database, clinical data reports, clinician surveys, and practice assessment data Preparing data reports and tailoring them for various media and audiences, and presenting findings to stakeholders   Qualified candidates will have: A bachelor’s degree in a field related to data development, generation, and analysis, or educational evaluation At least three years of experience performing work in quantitative data analysis, scholarly research, and/or educational program evaluation Experience in developing reports, white papers, and manuscripts reflecting programmatic evaluation and results Extensive expertise with Excel and software applications supporting data analysis and data warehousing   Strong preference will be given to candidates who have: Project management skills Familiarity with healthcare data Knowledge and understanding of requirements to maintain clinical data registries Experience in evaluating, developing, and/or monitoring healthcare performance measures   ACP offers a competitive salary, superior benefits and a supportive work environment.  Find out more about ACP at: http://www.acponline.org/working_at_acp/ . Interested candidates should submit their cover letter and resume online:   http://www.acponline.org/working_at_acp/jobs/ .   ACP is an Equal Opportunity Employer that does not discriminate against any of the following classes: veterans, any disability, national origin, race, color, religion, sex, sexual orientation, gender identity.  
American College of Physicians Philadelphia, PA, USA Full-Time
American College of Physicians
Nov 18, 2019
Grant Coordinator-Washington, DC Featured
The American College of Physicians (ACP) is looking for a full-time Grants Coordinator in its Washington, DC office.  ACP, the professional association for internists with headquarters in Philadelphia, is the largest medical specialty organization and the second-largest physician association in the United States with more than 154,000 members worldwide.     The Grants Coordinator will support the Senior Associate for Grants Acquisition in researching, developing, writing, submitting, tracking, and reconciling proposals for grants and other funding opportunities, and managing relationships with funders.  In addition, about 20 percent of the grant coordinator’s time is dedicated to administrative support for the Office of Grants and Clinical Programs department.   Responsibilities include: Researching and creating weekly reports of relevant grant opportunities Developing and maintaining documents required for grant proposals ( g ., biosketches, budgets, current standard attachments) Formatting and submitting grant proposals per requirements of grantors Tracking the status of submitted grants and updating weekly grant activity report Coordinating the grant reconciliation process Submitting contracts, invoices, and reimbursement forms internally Managing logistics of grantor and other meetings, including materials, travel, communication with attendees, etc.   Qualified candidates must possess a Bachelor’s degree and excellent PC skills. Must be proficient in navigating web portals, online grant submission processes, and Microsoft software—Word, Excel, and PowerPoint.  The successful candidate will be a detail-oriented team-player; will have experience with corporate, foundation, and/or federal grant documentation, budgets, policies, and procedures; will possess excellent communication skills and the ability to meet deadlines, handle multiple tasks at a time, coordinate meeting logistics, provide administrative support, and format documents required for grant proposals.   This position is an excellent early-career position for someone interested in a career as a grant funding professional.   ACP offers a competitive salary, superior benefits, and a supportive work environment.  Find out more about ACP at: http://www.acponline.org/working_at_acp/ . Interested candidates should apply online:   http://www.acponline.org/working_at_acp/jobs/ .   ACP is an Equal Opportunity Employer that does not discriminate against any of the following classes: veterans, any disability, national origin, race, color, religion, sex, sexual orientation, gender identity.
American College of Physicians Washington, DC, USA Full-Time
American College of Physicians
Nov 18, 2019
Director, Clinical Policy-Philadelphia, PA Featured
The American College of Physicians (ACP) is seeking a collaborative Director of Clinical Policy to lead ACP’s performance measurement and scientific medical policy initiatives. ACP, a national organization of internists with headquarters in Philadelphia, is the largest medical specialty organization and the second-largest physician group in the United States with more than 159,000 members worldwide.     The director will be responsible for all aspects of the planning, development, production, dissemination, and evaluation of products, publications, and derivative projects related to performance measurement and scientific medical policy. The director’s primary responsibilities include: Providing strategic direction related to performance measurement and scientific medical policy Providing methodological leadership and advancing the science for the work of the performance measurement and scientific medical policy committees Overseeing the work of the performance measurement and scientific medical policy committees, ensuring peer reviewed journal papers are of high quality and well written Responding to requests from outside organizations for review and comment on policies and papers   Qualified applicants must possess a Doctoral degree in a health related field and demonstrate strong quantitative and qualitative research skills. Superior oral and written communication skills are essential, with a record of published articles in peer-reviewed journals. Candidates should have at least five years of relevant experience that includes supervising staff, and clinical experience is strongly desired. Preference will be given to candidates who have successfully facilitated large committees or work groups.   ACP offers a competitive salary, superior benefits and a supportive work environment.  Find out more about ACP at: http://www.acponline.org/working_at_acp/ .  Interested candidates should apply online:   http://www.acponline.org/working_at_acp/jobs/ .   ACP is an Equal Opportunity Employer that does not discriminate against any of the following classes: veterans, any disability, national origin, race, color, religion, sex, sexual orientation, gender identity.  
American College of Physicians Philadelphia, PA, USA Full-Time
Strategic Resolution Experts Inc
Nov 18, 2019
Junior Solutions Analyst (SharePoint) - Washington DC Metro Area Featured
Junior Solutions Analyst (SharePoint) at Strategic Resolution Experts (SRE) (View all jobs) Washington, DC Metro Area The Junior Solutions Analyst (SharePoint) will be responsible for designing and configuring SharePoint sites. The ideal candidate will have the people and technical skills to gather and document requirements; determine site and library structures; configure pages, web parts, and tools; develop and deliver training; and provide troubleshooting and assistance to users of varying skill levels on the design, use, and customization of SharePoint. The candidate may also assist business process improvement, program management, and meetings in support of an Integration Office. Duties may include, but are not limited to: Interview stakeholders to document current state and future requirements for SharePoint 365 Develop a strategy, roadmap, and stakeholder engagement plan to leverage the capabilities of SharePoint 365 in support of collaboration, data sharing, and knowledge management across multiple directorates Participate in the planning, design and deployment of new SharePoint sites, solutions (such as dashboards and trackers), and workflows Design and configure document libraries, permissions, page designs, web parts, and the overall site structure Develop Standard Operating Procedures (SOPs), business rules, style guides, governance, a data management strategy, and tools Develop and deliver job aids, communications, and training to end users Provide troubleshooting assistance to end users to update document libraries, task trackers, dashboards, and other SharePoint tools Work closely with experienced analysts or project leaders to support the Integration Office   Job Requirements: Must be US Citizen and Clearable Education: BA/BS degree in a related field required Skills: An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image A well-organized and self-directed individual who is a team player An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills Strong analytical and technical skills Knowledge of traditional web technologies (HTML, CSS, JQuery/JavaScript, .Net, XML) is a plus Prior experience with implementing site pages, web parts, workflow, forms, dashboards and excel services in SharePoint required Experience: Requires a minimum of 4 years' experience CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: http://www.sreinc.us/careers.php?gh_jid=1093392   SRE, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, veteran status, sexual orientation, or marital status. SRE is an SBA Certified 8a, Small Disadvantaged Business (SDB), Economically Disadvantaged Woman Owned Small Business (EDWOSB), Service Disabled Veteran Owned Small Business (SDVOSB/VOSB), and SBA Historically Underutilized Business Zone (HUBZone) Certified Small Business.  
Strategic Resolution Experts Inc 1305 Leslie Ave, Alexandria, VA 22301, USA Full-Time
Strategic Resolution Experts Inc
Nov 18, 2019
Rural Health Care Coordinator Tomah, Wisconsin Featured
The Rural Health Community Coordinator (RHCC) will become familiar with technologies used by the Department of Veterans Affairs (VA) for sharing patient health information. Tools used include “Exchange” (the Veteran Lifetime Electronic Health Record), “Direct Messaging” (Secure Text Messaging) and “Blue Button” (used to assist Veterans in downloading and sharing their patient medical records).  Duties include but are not limited to: The RHCC will support and report on the status of the implementation of health information exchange technologies at the VA Medical Center, including VA’s Exchange (Veteran Lifetime Electronic Health Record), Direct Messaging, and Blue Button Download. The RHCC will assist with educating, training and enrolling eligible Veterans in the programs using these technologies, as well as VA healthcare providers (e.g., physicians, nurses, social workers, and other caregivers) and Community healthcare providers who care for Veterans in the community. The RHCC will serve as the main point of contact at the VA Medical Center when interfacing with stakeholders supporting VA and private sector healthcare providers interested in implementing Veteran health information exchange technologies in their community. Recruiting and solicitation of Veterans to join the “Exchange” in order for the VA to provide better services to Veterans and their providers Increase enrollment and participation in these programs by assisting Veterans and agencies in initializing the use of the systems and ensuring ongoing support via education, training and understanding. Skills: 4+ years of experience in one or more of the following areas: communications, outreach, education and training, healthcare, working with Veterans General knowledge of patient health technologies (e.g., electronic health record) and ability to explain it to others Preference given to Veteran, National Guard, or Military Spouse Experience working in a healthcare setting, including Department of Defense Military Treatment Facility or VA Ability to plan work and meet deadlines Advanced skills with Microsoft Office Suite including Word, Excel, and PowerPoint Excellent verbal and written skills Ability to multi-task in a fast-paced environment Ability to work in a team setting Ability to make presentations to small groups, including peers, supervisors and stake holders Active VA security clearance preferred or ability to gain VA security clearance Experience: Requires a minimum of 4 years military experience or working in a healthcare environment   Clearance Required :  Applicants selected will be subject to a Moderate Background Investigation and will need to meet the security requirements for this position established by VA   Work Location : Tomah, Wisconsin VA Medical Center with travel to various Community Based Clinics and travel to Midwest once per year for training   Education: Associate Degree and/or equivalent experience CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: http://www.sreinc.us/careers.php?gh_jid=1489390   SRE, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, veteran status, sexual orientation, or marital status. SRE is an SBA Certified 8a, Small Disadvantaged Business (SDB), Economically Disadvantaged Woman Owned Small Business (EDWOSB), Service Disabled Veteran Owned Small Business (SDVOSB/VOSB), and SBA Historically Underutilized Business Zone (HUBZone) Certified Small Business.
Strategic Resolution Experts Inc Tomah, Wisconsin Full-Time
Corps Solutions
Nov 18, 2019
Joint Exercise Designer - MCMWTC Bridgeport, CA Featured
The MCMWTC Joint Exercise Designer receives work direction derivatives from the Project Manager. The MCMWTC Joint Exercise Designer will support the client by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES Senior Policy Analyst needed to support Marine Corps Training and Education Command (TECOM) implementation of the Joint National Training Capability at the Marine Corps Mountain Warfare Training Center (MCMWTC). Supports joint interoperability exercise planning efforts for MCMWTC/TECOM in support of Marine Corps requirements for the implementation of the DoD directed Joint National Training Capability (JNTC) and Training Transformation (T2) initiatives. Through direct liaison with MCMWTC from Government site in Bridgeport, CA will operate as an exercise planner to facilitate seamless integration of JNTC into the MCMWTC training program. Must understand Marine Corps operational concepts and training exercise design techniques, as well as how they affect Marine Corps training focus. Must also understand current Marine Corps training policies and procedures. Confer with management, supervisors  Perform other related duties incidental to the work described EDUCATION Bachelor’s Degree plus 5 years of military experience. Attendance at a professional military education institution/program (resident/non-resident), such as Expeditionary Warfare School, Command and Staff College, or the Staff NCO Academy. EXPERIENCE Five (5) years' experience in a discipline related to military operations at the battalion level required.  Ten (10) years' experience related to military operations in the Command Element of a Marine Air Ground Task Force preferred. The ideal candidate is a former SNCO or Officer who has experience in Ground Combat Arms. Experience working in a Joint command is preferred. CORE SKILLS/COMPETENCIES Required Knowledge, Skills and Abilities Strong communication and presentation skills. Able to read, write, and communicate effectively in English.  Able to design and write clear communications and present training programs. Proficient in computer applications such as Windows and MS Office Strong analytical and problem solving skills Excellent oral and written communication skills Excellent organizational, planning and prioritization skills Excellent interpersonal skills WORKING CONDITIONS Required to sit for extended periods of time and maintain focus Daily travel in local area during work day (including use of personal vehicle) SPECIAL POSITION NOTATIONS Ability to obtain or have a security clearance Requires 10% travel CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://corpssolutions.catsone.com/careers/39823-General/jobs/12568270-Joint-Exercise-Designer-MCMWTC Corps Solutions is a Drug Free Workplace and Equal Opportunity/Affirmative Action Employer. All hiring decisions are based on nondiscriminatory factors without regard to race, color, religion, disability, national origin, sex, pregnancy, childbirth, or related medical conditions, marital status, age, veteran status, genetic information, sexual orientation, gender identity or any other class protected by law. In addition, Corps Solutions engages in affirmative action efforts, where appropriate, to employ, train and promote qualified minorities, women, the disabled, disabled veterans, newly separated veterans or other protected veterans. This organization participates in E-Verify.  If you require assistance applying for any currently open online position, please contact a Corps Solutions representative at careers@corps-solutions.com. Pay Transparency Nondiscrimination Provision
Corps Solutions Marine Corps Mountain Warfare Training Center, Bridgeport, CA, USA Full-Time
AMEWAS  American Electronic Warfare Associates, Inc.
Nov 15, 2019
Contract Financial Support Specialist CONTADMIN111142019 Corporate Headquarters - California, MD Featured
Location:  California, Maryland or Patuxent River, Maryland #1 City Hiring the Most High-Tech Workers (California-Lexington Park, Maryland). To learn more about our surrounding location, please visit: Visit St. Mary’s . A typical day as a Contract Financial Support Specialist may include: Monitor Contract Funding Execution across all Prime/Subcontracts. Process funding documents in CostPoint and financial trackers Perform financial obligation and expenditure forecasting Monitor and Support Project-Level Travel Expense Authorizations and Reports. Prepare monthly Financial Expenditure Reports and other CDRLs.  Assist the Contracting Officer with Data Calls and other periodic reporting. Monitor and Maintain various tracking spreadsheets and other tracking tools. Interface with other Departments (Accounting, Operations, Financial, etc.) with respect to Contract Funding and Execution. Qualifications and Experience: Must have mid-to-advanced MS Excel knowledge, with knowledge of complex formulas, Pivot Tables, Graphs, and Charts. Must have a good working knowledge of Deltek’s CostPoint Accounting System. Must possess good communications skills for working across various company departments and with Government customers. Working knowledge of Costpoint Enterprise Reporting (IBM Cognos) desired. Minimum 5 years of experience supporting Contract Related Functions The ability to obtain and maintain a DoD SECRET security clearance Education and Certifications: High School Diploma or equivalent BA/BS in a Business Field is desired This position is classified as AMEWAS labor category Contract Administrator. AMEWAS participates with E-Verify to confirm eligibility to work in the United States. AMEWAS Inc. is an Equal Opportunity Employer for all including individuals with disabilities and protected veterans.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Soft Skills & Competencies Required: Customer-focused attitude with high level of professionalism and discretion. Ability to work effectively with management and part of a team to meet targets.  Is reliable, possesses initiative, and works well as an individual or part of a team. Physical Environment and Working Conditions: The physical environment requires the employee to work in an office, sitting in a cubicle or at a desk, looking at a computer for most of the workday.  Work is physically comfortable. The employee has discretion about walking, standing, etc. Please click on link below to be directed to our Application Tracking System  for all of our job postings: https://amewas.applicantstack.com/x/detail/a2hcrhcnjgwc#asbreadcrumbs   About the Organization AMEWAS, Inc. is a small, Veteran owned company that has been providing excellent technical, engineering, administrative, and management services to the Department of Defense for more than 35 years. At AMEWAS we understand the need for a successful work/life balance and are focused not just on fulfilling customers’ needs, but ensuring our employees are a top priority as well. Staying connected to our core values sets us apart from our competition! AMEWAS easily recognizes and rewards performance, dedication, and longevity. We are committed to investing in our employees and their future by providing them with competitive compensation, career development, optimum working conditions, and unique benefits. AMEWAS has 4.8/5 stars on Glassdoor! Check out our reviews HERE and see what other job seekers have to say! Our excellent benefits and perks include: Generous tuition and training assistance program Relocation Assistance Employee longevity recognition Community involvement & outreach Team building events Wellness program Paid vacation and sick leave Employee Assistance Program (EAP) Mobile service discount Discounted gym membership Medical, dental, vision, 401(k), Life/AD&D/STD/LTD insurance If interested, please submit your application.
AMEWAS American Electronic Warfare Associates, Inc. California, MD Full-Time
Brown & Wood Buick GMC Cadillac Mazda
Nov 14, 2019
Service Business Development Representative Greenville, NC Featured
Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.     Qualifications: Answering both inbound and internal phone calls Handle roughly 100 plus calls daily Communicate professionally with customers and fellow employees Requirements: Direct customer phone communication experience a must Must have the ability to work a varying Monday-Saturday schedule; Successful telephone communication skills Outstanding written communication Microsoft Office and online computer skills Ability to perform multiple tasks Outgoing personality and motivation is a must Experience in a call center or the automotive industry is a plus;   Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.  Please contact:  jstein@brownandwoodauto.com and forward resume.  
Brown & Wood Buick GMC Cadillac Mazda Greenville, NC Full-Time
GEM Technology
Nov 11, 2019
Security Escort (Top Secret/SCI Clearance with CI & Polygraph required) Featured
$36,000 - $38,000 yearly
Duties & Responsibilities: Tasks will consist of access control (such as confirmation of identification), conducting inspection of visitors and hand-carried items and along with monitoring and escorting visitors at site for a facility consisting of 3,200 sqft. When escorting visitors, the Security Escort shall keep all uncleared visitors in sight at all times. Additional Notes: Escorts are needed to work daytime shifts between 7:00 am - 5:00 pm, Monday through Friday. Starting time and length of shift will be specified in individual escort requests. Additionally, there will be a $151 per diem rate for candidates. For tax purposes this role is a 1099 position.
GEM Technology Sugar Grove, WV, USA Contractor
TravelClick, Inc.
Nov 11, 2019
Customer Care Specialist/Technical Support US-FL-Orlando Job ID 2019-2890 Featured
Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Available positions: 1 Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process:   https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
Worthington Industries
Nov 11, 2019
VARIOUS INSTALLATION-MAINTENANCE-REPAIR POSITIONS AVAILABLE THROUGHOUT THE U. S. Featured
Company: Worthington Industries, Inc We are dedicated to the belief that people are our most important asset. In filling job openings every effort is expended to find candidates within Worthington, its divisions or subsidiaries. Employee development, opportunity to grow and continuing to evolve both as an employee and as a company are instrumental to our success. We encourage employees to inquire about open positions and apply to those that help further their career goals.   WE are looking for : ELECTRICIANS PAINTERS SKILLED & UNSKILLED PLEASE CLICK ON LINK BELOW TO BE DIRECTED TO ALL OUR JOBS FOR YOUR APPLICATION PROCESS:  https://jobs.worthingtonindustries.com/go/All-Jobs-at-Worthington-Industries/1102200/
Worthington Industries SD, OH, WI, RI, OK, TN, NY, AL, KY, MI, CA, KS Full/Part-Time

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