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The Ashton Company, Inc. , Contractors and Engineers is a heavy civil contractor founded in 1946 based in Tucson, Arizona.  The Company builds projects for public and private clients in the transportation, water, wastewater, commercial, mining, and industrial market sectors.  The Crane Operator position works at the project site reporting to the Site Foreman.   Primary Responsibilities Operation and maintenance of various construction machinery including cranes, friction cranes, hydraulic cranes, dozers, loaders and backhoes. Perform all additional duties that may be assigned. Crane Operator NCCO certified or similar certification approved by OSHA. Ideally needs to be able to operate a Lattice Boom Crawler (LBC) both traditional friction cranes (i.e. 4100 Manitowoc) and the new style hydraulic crane (i.e. Liebherr 1250, manitowoc 2250, 999, 888, etc.) and also be able to operate a Telescopic Boom Crane (TLL) (i.e. Grove/Linkbelt 50ton and 65ton RT cranes). Requirements Must possess a valid driver’s license. Must possess NCCO certifications or State or government licensing equivalent to NCCO. Current clean medical card. Proof of experience, minimum of three years Read and understand load charts. Lift and carry loads. Drug screening required. EOE Women/Minorities/Veterans/Disabled

The Ashton Company, Inc. , Contractors and Engineers is a heavy civil contractor founded in 1946 based in Tucson, Arizona.  The Company builds projects for public and private clients in the transportation, water, wastewater, commercial, mining, and industrial market sectors. The Estimator / Project Manager position works for the VP responsible for their market sector, projects range in size from $100K to $50M. Primary Responsibilities Lead the overall estimating process including review of project plans and specifications, takeoff, analysis of self-performed work, material and subcontractor solicitation, and bid closeout. Understand capabilities of the Company to assist in bid selection and market analysis Maintain understanding of current crew and equipment productions and capabilities, construction means and methods, as well as industry safety practices Identify project risks and opportunities Create pre-bid critical path schedule to ensure Company can complete project within the contract time allowed Prepare estimates at different levels of completion and project delivery methods – conceptual/budgetary, hard bid/unit price/lump sum, negotiated, CMAR, and DB. Perform post bid buyout including assisting with creation of project budgets, purchase orders, and subcontracts Manage awarded projects from the main office with change order analysis, value engineering proposals, monitoring budgets, schedule, forecasting, and providing support for items of work over-budget or behind schedule Maintain strong relationship with industry including public agencies, private clients, engineering firms, material suppliers, and subcontractors Mentor and develop estimators, engineers, and superintendents. Performs other related duties as required and assigned. Requirements Bachelor’s degree in Engineering or Construction Management preferred Minimum 10 years of related work experience Minimum of 5 years in the field managing projects Proficient computer skills: Word, Excel, PowerPoint, and Outlook. Experience with estimating software (HCSS), takeoff software (Bluebeam, AGTEK), scheduling software (Microsoft Projects, P6) is a plus. Excellent communication skills (listening, verbal and written) Enthusiastic team player with a strong drive to create a positive work environment Organizational ability – able to plan, prioritize, organize and monitor activities and projects. Ability and desire to work in a fast paced environment Some travel required depending on project location Pre-employment background check and drug screening required. EOE Women/Minorities/Veterans/Disabled Resumes to:  rogers@ashtoncoinc.com

Overview Mortensons success is not a matter of luck; its a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service.  Our foundation and culture are based upon our company values of trust, safety, teamwork, responsibility, service and stewardship. We are inspired by a compelling purpose to build structures and facilities for the advancement of modern society and a mission to create an exceptional customer experience. Mortenson has built a reputation for being a leader in our industry and in the communities in which we live and work.   As a Laborer II, your primary duties include preparation, handling, and supplying of materials to be used by other crafts. Responsibilities Perform tasks involving physical labor at construction sites Erect and dismantle scaffolding (5X7X16) and staging Level ground for scaffolding Tend mortar and grout Lift, unload, move, set, shovel mortar and grout between wheel barrows and buckets General cleanup and clearing of debris, including sweeping, cleaning, washing, and unloading or burning debris Placing, pushing, pulling and shoveling concrete Vibrating concrete All other duties as assigned All team members are expected to demonstrate the following characteristics: Cooperate with others when in a team environment Accept direction from supervisors Follow work rules and procedures Punctual and consistent attendance Accept constructive feedback Qualifications Ability to work with tools and equipment such as, power and non-powered hand tools, vibrators, pumps, drills and jackhammers, forklifts, skid loaders and power buggys Strong teamwork orientation Positive attitude and professional customer service skills Detail oriented Ability to multitask   Education and Experience Requirements 2 years experience in construction preferred  High school education or GED is preferred but not required   Mortenson is an EOE/Affirmative Action/M/F/Veteran/Disabled employer. EEO is the Law    

RESPONSIBILITIES This role is a proactive control systems technical support for fulfillment center operations; focuses on equipment troubleshooting and maintaining material handling equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, scales, HMI systems, and control cabinets. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. Monitors MHE metrics and partners with facilities/operations for system performance issues. Utilizes FC System Assessment reports to improve material handling system performance through maintaining and repairing identified deficiencies. Utilizes FC network support resources for guidance and assistance. Communicates technical issues to Facilities and Operations management. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE High school diploma or general education degree (GED) required. Associates Degree (AA/AS) in Mechanical or Electrical field of study preferred. Minimum of 2 years of related experience and/or training. Experience with means to identify, maintain, and troubleshoot AB RS LOGIX 500 PLC's, SCADA systems, along with PLC, Robotics systems, HMI, and control network components and motor controls. Experience with 480V 3-Phase, 110 VAC, and 24VDC systems Ability to interpret mechanical and electrical drawings. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and ABILITIES Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift. Experience with advanced automation controls systems, Industrial robotics, and ASRS systems preferred. SCOPE OF RESPONSIBILITY Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Allied Universal Services is currently searching for a Professional Security Site Supervisor. Allied Universal, North America’s leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program. We promote from within our company!  You can be promoted and become one of Allied Universal’s many success stories. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range. Supervisory Responsibilities Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.) Assures that employee grievances are heard with help from appropriate branch or region HR support employees Assists with the communication of policies, company announcements and job openings Provides the basis of a great place to work by treating staff with respect Enforcement of Contract Standards Helps Operations Manager identify, meet and exceed the needs of the customer Meets all contractual scheduled hours with a minimum of unbilled overtime Coordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations Performs account audits and off-hour visits, completing required documentation Manages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists Administrative Management Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures Prepared to participate in unemployment hearings Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management Enforces Allied Universal’s policies as outlined in the handbooks and executive memos Physical and Mental Functions: Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet) Climb stairs, ramps, or ladders occasionally during shift Occasionally bend/twist at waist/knees/neck to perform various duties Occasionally lift or carry up to 40 pounds Run as needed Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination Work in various environments including adverse outdoor conditions such as cold, rain or heat; Constant mental alertness and attention to detail required while setting priorities and following up on assignments Qualifications/Requirements: Qualified applicants for the Security Site Supervisor position will meet the minimum requirements, as described below: High school diploma or equivalent required At least 21 years of age Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills Must be able to read and understand all operating procedures and instructions Must be able to obtain a valid Guard License as required in the state for which you are applying As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass Driver’s Record check As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty Must display exceptional customer service and communication skills Remain flexible to ever changing environments; adapt well to different situations Intermediate computer skills to utilize innovative, wireless technology at client specific sites Ability to maintain satisfactory attendance and punctuality standard; Neat and professional appearance Ability to provide quality customer service Ability to handle both common and crisis situations at the client site, calmly and efficiently Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.   *SAJ

WellCare Health Plans Performs case processing, clinical evaluation and completion of coverage determinations from receipt to adjudication. Utilizes clinical knowledge and resources to evaluate and assess the clinical necessity of the coverage determination. Technician assignments will be broad in nature across DER, Injectables, Appeals and/or Direct Member Reimbursement (DMR). Essential Functions: Reviews medical records against prior authorization criteria and decision tools and recommends a coverage determination decision on approvals and/or denials on various drug products. Verifies eligibility, timeliness and record completeness of coverage determination cases and follows up with the provider as necessary Communicates with Pharmacists and Medical Directors, providing updates on the case disposition of coverage determinations. Researches and documents the clinical aspects of the case and the reasoning for the coverage determination outcome in numerous databases. When appropriate, seeks additional clinical advice and recommendations to properly adjudicate the coverage determination case. Electronically enters claim detail information in internal organization applications, PBM applications and documents receipt, disposition and other noteworthy aspects of the cases in these applications. Initiates and continues direct communication with health care providers (Pharmacist, Physicians, and Nurses) involved with the care of the member to obtain complete and accurate information for coverage determination. Ensures timely processing and review of coverage determinations to meet departmental goals and state/federal specific benchmarks for timeliness. Documents data input and output accurately to ensure compliance with data integrity for CMS Universes and corporate compliance directives. Ensures that services provided to eligible members are within benefit plan and appropriate medications are being utilized. (i.e.: determining if medication Part D eligible and the 4 brand limit.) Assists with implementation of healthcare initiatives and specific strategies that improve the quality and outcomes of care in market. Responds to requests from member service and other issues. Performs additional projects as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Candidate Experience: Required 1 year of experience in pharmacy operations managed care, hospitals and/or retail environments Preferred 1 year of experience in managed care pharmacy and/or appeals/grievances Required 3 years of experience in If position is in NC, minimum of three (3) years of pharmacy benefits call center experience. Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to work independently Beginner Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Other Ability to use pharmaceutical references Beginner Other Ability to evaluate information from both oral and written sources, pharmaceutical references and report information to pharmacists Intermediate Other Working knowledge of prescription medications and pharmacotherapy Licenses and Certifications: A license in one of the following is required: Preferred Certified Pharmacy Technician (CPhT) Required Other If position is in NC, Certified Pharmacy Technician registered with the NC Board of Pharmacy Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Beginner Healthcare Management Systems (Generic) Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

CVS Health Job Description As the Benefits Project Advisor for Employer you will be responsible for conducting lessons learned, leading improvement projects, developing business strategies, coordination of cross functional teams, driving solutions and providing tactical and strategic direction for delivery of work. You will also be developing and implementing standard methodologies across the Employer book of business, support projects and client specific strategies for success in addition to conducting to root cause analysis and action plans related to requirements. Your responsibilities will also include: - Ownership of Performance Guarantees & Service Warranty process with monthly and annual reporting cycles - Lead cross functional lessons learned activities with action planning - Weekly inter and intra department reporting - Developing internal and external (client) materials for root cause analysis, action plans, process and improvements - Command center ownership and reporting - Conducting root cause analysis related service warranty and performance guarantees, as well as crafting action plans to solve for current problems and mitigate future instances Your success will be driven by your ability to solve problems in new and innovative ways, while maintaining a collaborative and consultative approach. The solutions you work to develop will contribute to reduced service warranty payments & performance guarantees to clients. Your healthcare industry knowledge, RX Claim/AS400 experience and process improvement skills will also contribute to your success. You will operate in a dynamic environment with tight deadlines so ability to operate autonomously and make key decisions is imperative. The contributions you will make will position CVS Health as a leader in client satisfaction and service in the PBM marketplace. Required Qualifications * 5 or more years of leading projects including at least 3 years of benefit experience or knowledge including AS400/Rx Claim system Preferred Qualifications * Dynamic individual contributor that thrives in a fast-paced, operational environment that is client centric; where there is high variability between client plan designs, and is passionate about delivering superior quality * Demonstrated ability to make decisions independently by applying good judgment based on business principles and supporting data facts * Good social communication and presentation abilities * Possesses good organizational and time management skills, and attention to detail and ability to be accountable and independent * Advanced Microsoft Excel skills for data analysis and Macro development; * Able to apply logical thinking and analytical abilities to research claims issues, formulate a strategic approach to efficiently build plans by performing analysis, and then execute and validate the plan build * Able to successfully manage competing priorities and operate in environment of regulatory compliance and audit. * Able to meet aggressive turnaround time standards and client performance guarantees coupled with excellent quality Education * Bachelor's degree is required * Equivalent work experience may substitute Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Billing Representative in our LTC Pharmacy Billing Department, you will be responsible for providing daily operational support for an assigned Revenue Cycle team to meet performance goals and enhance process efficiencies. You will be a part of a team of Billing representatives that are focused on achieving operational efficiencies & ensuring compliance with established laws, regulations, policies and procedures. In addition, the Billing Representative will: - Support our billing processes for facility and private pay customers in OmniDX or Oasis. - Support collection and reimbursement strategies and initiatives to improve operations and results. - Suggest changes to department policies and procedures as appropriate - Drive for productivity goals, push for daily progress and achievement, and recommend measures for improvement. - Learn all billing systems and accurately respond to questions regarding client invoicing and adjustments while ensuring compliance. - Engage in training for new employees and provide ongoing training as needed - Complete semi-annual & annual performance assessment and provide timely feedback to mgmt - Support reporting that addresses billing variances, denials and payment discrepancies on a timely basis. Required Qualifications 1+ years of experience with Revenue Cycle including but not limited to credits, debits, invoicing and verifying information. - 1+ years of experience with computer operations using Microsoft Office Suite Preferred Qualifications Pharmacy billing preferred. - Ability to learn multiple computer systems. - Research skills. - Minimum of 1-3 years of experience working in an office/business setting. - Prescription third party claims management experience. - College degree preferred. - Basic knowledge of insurance procedures - Ability to work in a fast paced,rapidly changing environment. - Excellent verbal and written communication as well as listening skills. - Intermediate computer and typing skills. Education Verifiable High School diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description Be a part of our growing team at our Phoenix facility! As a Patient Resolution Specialist in our Infusion Accounts Receivable (A/R) Department, you will provide support to our Specialty Infusion members with questions and concerns related to their billing and payments. In this Patient Resolution Specialist role, you will answer questions regarding charging, insurance, and billing. You will also be monitoring the review of patient liabilities for payment status and providing excellent customer service through collection processes and patient inquiries. Additional responsibilities of the Patient Resolution Specialist include: Perform and complete all necessary customer service and collection procedures while maintaining expected call volumes Secure and update account demographic information Request payments from guarantor in accordance with established policies and procedures Document accounts appropriately for follow up and coordinate as needed with other departments or units to facilitate timely resolution Process credit card and check payments accurately Interpret letter series and patient facing communications to resolve patient inquiries Offer monthly payment plans where patient are unable to pay the full outstanding balance in accordance with defined policies and procedures Seek delinquent balance collections by contacting patients via telephone Focus on attaining daily productivity standards, recommending new approaches for enhancing performance and productivity when appropriate Comply with and adhere to all regulatory compliance areas, policies and procedures (including HIPAA and PCI compliance requirements), and "leading practices" Required Qualifications 2+ years of experience in customer service, billing/collections, or call center environment 2+ years of experience working with the Microsoft Office Suite Preferred Qualifications Exceptional communication, customer service, and phone etiquette skills. -Familiarity with customer service expectations, computer processing, and medical and billing office terminology. -Prior experience working in a call center environment. -Able to work independently with little direction while managing multiple tasks simultaneously, prioritizing issues as they arise and escalating issues when appropriate. -Prior related healthcare Revenue Cycle experience within third party payment methodologies and documentation. -Knowledge of healthcare billing, collections practices, and/or infusion services. Education Verifiable High School Diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description As a Supervisor for the Infusion Accounts Receivable (A/R) department, you will be responsible for providing leadership for assigned Patient Financial Services (PFS) teams. You will oversee a team of A/R representatives that are responsible for contacting payers to collect on unpaid claims in a timely and accurate manner, researching and resolving payment variances, and managing the accurate and timely filing of claims within payer function group. Additional responsibilities of the Accounts Receivable Supervisor include: - Oversee day-to-day operations of teams to ensure timely and accurate completion of all PFS activities - Monitor and strive to continually improve the collection of payer claims in accordance with the respective contract - Assist management with meetings with key payers to discuss reimbursement issues and payer publication notices affecting claims processing changes - Ensure daily reconciliation of electronic claim files - Maintain productivity and quality standards of all PFS functions - Review accounts receivable adjustments for accuracy and submit adjustment requests as defined by departmental policies and procedures for upper management approval - Maintain compliance with government reimbursement programs - Suggest changes to department policies and procedures as appropriate - Work with management to complete disciplinary action as required - Work with the Training and Education department to develop and deploy training for new employees and provide ongoing training as needed - Complete annual performance reviews for employees and provide timely feedback - Create a work environment for employees through team building, coaching, constructive feedback, work delegation, personal example and goal setting that encourages creativity, open dialogue on work issues, professional growth, and a consistent, high level of performance; encourage and support employee decision-making within his or her scope of responsibilities - Develop and maintain "super user" capabilities in technology applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department - Comply with and adhere to all regulatory compliance areas, policies and procedures (including HIPAA and PCI compliance requirements), and "leading practices" - Liaise appropriately with peers across the organization; work with Intake and Analytics department to communicate trends and suggest process improvements to revenue cycle. Required Qualifications 2+ years of supervisory experience in healthcare reimbursement or medical insurance/billing. 5+ years of Revenue Cycle or similar Accounts Receivable experience, preferably within billing/collections. 1+ years of experience using the Microsoft Office Suite, specifically Word, Outlook, and Excel. Preferred Qualifications Clear understanding of how Collections and Billing impacts Revenue Cycle operations and financial performance - Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative preferred - Home healthcare experience, preferably in pharmacy settings - Experience in managing projects involving the collaboration, motivation and cooperation of a wide variety of people with whom there is no direct reporting relationship - Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment - Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality Education Verifiable High School Diploma or GED is required. Bachelor's Degree is preferred. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description Be a part of our growing team at our Phoenix facility! As a Patient Resolution Specialist in our Infusion Accounts Receivable (A/R) Department, you will provide support to our Specialty Infusion members with questions and concerns related to their billing and payments. In this Patient Resolution Specialist role, you will answer questions regarding charging, insurance, and billing. You will also be monitoring the review of patient liabilities for payment status and providing excellent customer service through collection processes and patient inquiries. Additional responsibilities of the Patient Resolution Specialist include: Perform and complete all necessary customer service and collection procedures while maintaining expected call volumes Secure and update account demographic information Request payments from guarantor in accordance with established policies and procedures Document accounts appropriately for follow up and coordinate as needed with other departments or units to facilitate timely resolution Process credit card and check payments accurately Interpret letter series and patient facing communications to resolve patient inquiries Offer monthly payment plans where patient are unable to pay the full outstanding balance in accordance with defined policies and procedures Seek delinquent balance collections by contacting patients via telephone Focus on attaining daily productivity standards, recommending new approaches for enhancing performance and productivity when appropriate Comply with and adhere to all regulatory compliance areas, policies and procedures (including HIPAA and PCI compliance requirements), and "leading practices" Required Qualifications 1+ years of experience in customer service, billing/collections, or call center environment 1+ years of experience working with the Microsoft Office Suites Ability to work in multiple systems/programs while assisting a customer Preferred Qualifications Exceptional communication, customer service, and phone etiquette skills. -Familiarity with customer service expectations, computer processing, and medical and billing office terminology. -Prior experience working in a call center environment. -Able to work independently with little direction while managing multiple tasks simultaneously, prioritizing issues as they arise and escalating issues when appropriate. -Prior related healthcare Revenue Cycle experience within third party payment methodologies and documentation. -Knowledge of healthcare billing, collections practices, and/or infusion services. Education Verifiable High School Diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description (a) Keep our communities safe by ensuring compliance with all federal and state laws, rules and regulations and CVS policy and procedures at all times (b) Communicate with customers/patients while protecting their confidential health and medication information according to HIPAA and relevant state laws. (c) Support field leaders by providing feedback about customer interactions on a regular cadence; support corrective measures aimed at increasing service utilization metrics and product sales (d) Ensuring that any clinical advice is provided only by providers. 6. Regular and Predictable Job Attendance & Punctuality Required Qualifications - 3-5 years of health care, customer service, patient relations and/or hospitality concierge experience - Naturally passionate about proactively engaging with and caring for customers to understand their needs and explain our products and services available that influences their decisions - Comfortable working in a dynamic role and open to continuous growth and evolution of responsibilities - Ability to receive and act on feedback; resilient, curious and seeks to learn - Strong computer, data entry, and typing skills; ability to work between multiple technology platforms; able to learn and utilize new technology as service evolves - Proficiency in Microsoft Office applications, including: Outlook, Word and Excel - Comfortable working with ambiguity - Strong organization skills and attention to detail - Ability to multitask and prioritize while maintaining a pleasant and calm demeanor with customers, patients and caregivers - Excellent communication (verbal, written and listening) skills - Ability to read body language and interact appropriately with others - Self-starter and able to successfully work with minimal supervision. - Great problem solver with ability to collaboratively engage with customers, patients, caregivers and other team members to create innovative solutions Physical Requirements of the Job: - Remaining upright on the feet, particularly for sustained periods of time - Moving about on foot to accomplish tasks, particularly for moving from one work area to another - Extending hand(s) and arm(s) in any direction - Bending body downward and forward by bending spine at the waist - Stooping to a considerable degree and requiring full use of the lower extremities and back muscles - Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately - Visual Acuity: the worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Preferred Qualifications - 5-8 years of experience in health care, customer service, patient relations and/or hospitality concierge - CPhT, medical or customer service certification is a plus - Bilingual English-Spanish language proficiency - Prior experience handling sensitive information confidentially, including information referred to as PHI (patient health information) protected under HIPAA - Experience reviewing or inputting data into CRM databases - Motivational interviewing experience Education - Verifiable High School diploma or GED is required. - An Associate's Degree is preferred. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description (a) Keep our communities safe by ensuring compliance with all federal and state laws, rules and regulations and CVS policy and procedures at all times (b) Communicate with customers/patients while protecting their confidential health and medication information according to HIPAA and relevant state laws. (c) Support field leaders by providing feedback about customer interactions on a regular cadence; support corrective measures aimed at increasing service utilization metrics and product sales (d) Ensuring that any clinical advice is provided only by providers. 6. Regular and Predictable Job Attendance & Punctuality Required Qualifications - 3-5 years of health care, customer service, patient relations and/or hospitality concierge experience - Naturally passionate about proactively engaging with and caring for customers to understand their needs and explain our products and services available that influences their decisions - Comfortable working in a dynamic role and open to continuous growth and evolution of responsibilities - Ability to receive and act on feedback; resilient, curious and seeks to learn - Strong computer, data entry, and typing skills; ability to work between multiple technology platforms; able to learn and utilize new technology as service evolves - Proficiency in Microsoft Office applications, including: Outlook, Word and Excel - Comfortable working with ambiguity - Strong organization skills and attention to detail - Ability to multitask and prioritize while maintaining a pleasant and calm demeanor with customers, patients and caregivers - Excellent communication (verbal, written and listening) skills - Ability to read body language and interact appropriately with others - Self-starter and able to successfully work with minimal supervision. - Great problem solver with ability to collaboratively engage with customers, patients, caregivers and other team members to create innovative solutions Physical Requirements of the Job: - Remaining upright on the feet, particularly for sustained periods of time - Moving about on foot to accomplish tasks, particularly for moving from one work area to another - Extending hand(s) and arm(s) in any direction - Bending body downward and forward by bending spine at the waist - Stooping to a considerable degree and requiring full use of the lower extremities and back muscles - Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately - Visual Acuity: the worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Preferred Qualifications - 5-8 years of experience in health care, customer service, patient relations and/or hospitality concierge - CPhT, medical or customer service certification is a plus - Bilingual English-Spanish language proficiency - Prior experience handling sensitive information confidentially, including information referred to as PHI (patient health information) protected under HIPAA - Experience reviewing or inputting data into CRM databases - Motivational interviewing experience Education - Verifiable High School diploma or GED is required. - An Associate's Degree is preferred. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description (a) Keep our communities safe by ensuring compliance with all federal and state laws, rules and regulations and CVS policy and procedures at all times (b) Communicate with customers/patients while protecting their confidential health and medication information according to HIPAA and relevant state laws. (c) Support field leaders by providing feedback about customer interactions on a regular cadence; support corrective measures aimed at increasing service utilization metrics and product sales (d) Ensuring that any clinical advice is provided only by providers. 6. Regular and Predictable Job Attendance & Punctuality Required Qualifications - 3-5 years of health care, customer service, patient relations and/or hospitality concierge experience - Naturally passionate about proactively engaging with and caring for customers to understand their needs and explain our products and services available that influences their decisions - Comfortable working in a dynamic role and open to continuous growth and evolution of responsibilities - Ability to receive and act on feedback; resilient, curious and seeks to learn - Strong computer, data entry, and typing skills; ability to work between multiple technology platforms; able to learn and utilize new technology as service evolves - Proficiency in Microsoft Office applications, including: Outlook, Word and Excel - Comfortable working with ambiguity - Strong organization skills and attention to detail - Ability to multitask and prioritize while maintaining a pleasant and calm demeanor with customers, patients and caregivers - Excellent communication (verbal, written and listening) skills - Ability to read body language and interact appropriately with others - Self-starter and able to successfully work with minimal supervision. - Great problem solver with ability to collaboratively engage with customers, patients, caregivers and other team members to create innovative solutions Physical Requirements of the Job: - Remaining upright on the feet, particularly for sustained periods of time - Moving about on foot to accomplish tasks, particularly for moving from one work area to another - Extending hand(s) and arm(s) in any direction - Bending body downward and forward by bending spine at the waist - Stooping to a considerable degree and requiring full use of the lower extremities and back muscles - Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately - Visual Acuity: the worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Preferred Qualifications - 5-8 years of experience in health care, customer service, patient relations and/or hospitality concierge - CPhT, medical or customer service certification is a plus - Bilingual English-Spanish language proficiency - Prior experience handling sensitive information confidentially, including information referred to as PHI (patient health information) protected under HIPAA - Experience reviewing or inputting data into CRM databases - Motivational interviewing experience Education - Verifiable High School diploma or GED is required. - An Associate's Degree is preferred. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description (a) Keep our communities safe by ensuring compliance with all federal and state laws, rules and regulations and CVS policy and procedures at all times (b) Communicate with customers/patients while protecting their confidential health and medication information according to HIPAA and relevant state laws. (c) Support field leaders by providing feedback about customer interactions on a regular cadence; support corrective measures aimed at increasing service utilization metrics and product sales (d) Ensuring that any clinical advice is provided only by providers. 6. Regular and Predictable Job Attendance & Punctuality Required Qualifications - 3-5 years of health care, customer service, patient relations and/or hospitality concierge experience - Naturally passionate about proactively engaging with and caring for customers to understand their needs and explain our products and services available that influences their decisions - Comfortable working in a dynamic role and open to continuous growth and evolution of responsibilities - Ability to receive and act on feedback; resilient, curious and seeks to learn - Strong computer, data entry, and typing skills; ability to work between multiple technology platforms; able to learn and utilize new technology as service evolves - Proficiency in Microsoft Office applications, including: Outlook, Word and Excel - Comfortable working with ambiguity - Strong organization skills and attention to detail - Ability to multitask and prioritize while maintaining a pleasant and calm demeanor with customers, patients and caregivers - Excellent communication (verbal, written and listening) skills - Ability to read body language and interact appropriately with others - Self-starter and able to successfully work with minimal supervision. - Great problem solver with ability to collaboratively engage with customers, patients, caregivers and other team members to create innovative solutions Physical Requirements of the Job: - Remaining upright on the feet, particularly for sustained periods of time - Moving about on foot to accomplish tasks, particularly for moving from one work area to another - Extending hand(s) and arm(s) in any direction - Bending body downward and forward by bending spine at the waist - Stooping to a considerable degree and requiring full use of the lower extremities and back muscles - Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately - Visual Acuity: the worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Preferred Qualifications - 5-8 years of experience in health care, customer service, patient relations and/or hospitality concierge - CPhT, medical or customer service certification is a plus - Bilingual English-Spanish language proficiency - Prior experience handling sensitive information confidentially, including information referred to as PHI (patient health information) protected under HIPAA - Experience reviewing or inputting data into CRM databases - Motivational interviewing experience Education - Verifiable High School diploma or GED is required. - An Associate's Degree is preferred. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.