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Envision
Nov 27, 2019
Asst Store Manager Fairchild, WA Featured
Assistant Store Manager Job DetailsJob Location Fairchild - Fairchild AFB, WA Description POSITION SUMMARY Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases.  Assist in the supervision of staff, and scheduling appropriate coverage of staff during store hours.  Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist in the preparation of daily sales accounting and reconciliation. Responsible for assisting in the security of store assets, inventory and cash. Responsible for assisting the Store Manager in maintaining exceptional quality and customer service standards. Assist in training of new employees, identify and conduct training for all employees as needed. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Perform outside sales calls on local businesses.  Ensure store appearance is maintained in a clean and orderly manner.  Promote Ability One sales. Assist Store Manager in coordinating with the BSC Director of Retail Operations on promotions and special sales events.  Look for opportunities to promote the store. Develop and coordinate effective merchandising efforts. Assist Store Manager with the implementation and adherence of legal compliance and all Envision policies and procedures. Responsible for actively maintaining employee morale. Flexibility to perform other duties as assigned by the store manager and/or regional manager.     Qualifications JOB REQUIREMENTS INCLUDE (List as required or preferred )   Education: High school diploma or GED equivalent required; some college coursework in business preferred.   Experience: Minimum of two years of retail experience and/or training and demonstrated managerial skills required; merchandising and marketing experience a plus.   Knowledge/Skills: Basic knowledge of computer applications. Proficient knowledge of customer service principles, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction. Ability to project a professional image to the public. Must possess organizational and mathematical skills. Ability to coordinate and direct a variety of administrative activities. Ability to establish priorities and meet operational deadlines. Ability to plan, assign, supervise and evaluate personnel. Possess good interpersonal and communication skills. Ability to actively support the mission of Envision.   Licenses/Certifications: Current driver’s license and driving record in good standing as applicable. Ability to successfully complete required DOT driver’s certification and successfully complete DOT physical and drug screen, per DOT regulations, as applicable.   Please click on link below to be directed to our website for your application process: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21216&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: 2 to 10   Number of Subordinate Supervisors Reporting to Position: 0   Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.
Envision Fairchild, WA Full-Time
Northern Safety & Industrial
Nov 14, 2019
Inventory Management Representative - Ocala, FL Featured
Inventory Management Representative - Ocala, FL Do you enjoy working in different capacities in a variety of work environments? We're looking for an Inventory Management Representative in the Ocala, FL area! We pride ourselves on superb service and support to our customers. We are looking for an individual who enjoys working in several capacities, in a multitude of work environments. The ideal candidate will: Support our vending machines at customer’s locations by delivering and stocking all their PPE and MRO consumables on a daily basis Build customer relationships and seek additional product opportunities in exiting programs Handle inventory and product for stocking materials for customers Perform general office duties, including computer work, filing, and order entry This position requires a license to make local deliveries using a company vehicle. Must be highly motivated and willing to learn in fast paced office and warehouse settings. Ability to adjust, change, and make sure all responsibilities are fulfilled daily. The chosen candidate will have the ability to represent NSI professionally and have strong interpersonal skills, basic computer experience, excellent written and verbal communication skills, and be organized, thorough, and accurate. High school diploma or 2 to 4 years' related experience and/or training; or equivalent combination of education and experience with direct customer interaction and problem solving are required. Knowledge of industrial MRO products is a plus! Don't miss out on what we can offer you: Great compensation and benefits package Paid holidays and vacation time Voluntary benefit programs, 401K and much more Ability to work in a professional and friendly work environment Work for an industry leader Excellent potential for career growth PLEASE SUBMIT RESUMES TO:  humanresources@northernsafety.com Be a part of a company with a winning attitude! EOE/AA Disability/Vet W
Northern Safety & Industrial Ocala, FL Full-Time
Professional Diversity Network
Dec 15, 2019
* Pediatric Field Care Manager - Register Nurse - RN - Ft. Myers
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. To learn more about this position Click Here to see a video. Level 17 Exempt/Salary Works with Care Coordination MVP Team members to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the health of the Member. Coordinates, monitors and ensures that appropriate and timely primary, acute and long-term care services are provided to members across the continuum of care. Promotes effective healthcare utilization, monitors health care resources and assumes a leadership role within the Interdisciplinary Care Team (ICT) to achieve optimal clinical and resource outcomes for member. Coordinates the care and services of selected member populations across the continuum of illness. Promotes effective utilization and monitors health care resources. Assumes a leadership role within the interdisciplinary team to achieve optimal clinical and resource outcomes. Works directly with the member in the field, i.e., inpatient bedside, member's home, provider's office, hospitals, etc. while collaborating with management to assess, plan, implement, coordinate, monitor and evaluate services and outcomes to maximize the health of the member. Reports to: Mgr, Field Care Management Department: FL Care Mgmt Position Location: Ft. Myers Essential Functions: Evaluates members for case management services and determines appropriate level of care coordination/ management services for member. Completes a comprehensive assessment and develops a care plan utilizing clinical expertise to evaluate the members need for alternative services. Acts as a primary case manager for members identified as Complex as defined by Case Management Program Description. Develops and monitors members plan of care, to include progress toward meeting established goals and self-management activities. Interacts continuously with member, family, physician(s), and other providers utilizing clinical knowledge and expertise to determine medical history and current status. Assess the options for care including use of benefits and community resources to update the care plan. Supervises and/or acts as a resource for non-clinical staff (i.e., Service Coordinators and Field Social Workers). Act as liaison and member advocate between the member/family, physician and facilities/agencies. Maintains accurate records of case management activities in the Enterprise Medical Management Automation (EMMA) System using clinical guidelines. Coordinates community resources, with emphasis on medical, behavioral, and social services. Applies case management standards, maintains HIPAA standards and confidentiality of protected health information and reports critical incidents and information regarding quality of care issues. Ensures compliance with all state and federal regulations as well as Corporate guidelines in day-to-day activities. Meets with clients in their homes, work-sites, physician's or hospital to provide management of services. Adapts to changes in policies, procedures, new techniques and additional responsibilities. Participates with other Case Managers and Medical Directors in regular or special meetings such as Clinical rounds. Perform other duties as assigned. Additional Responsibilities: Travel to inpatient bedside, member's home, provider's office, hospitals, etc required with dependable car. May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards. May require climbing multiple flights of stairs to a member's home, provider's office, etc. Candidate Education: Required A Bachelor's Degree in Health Services or Nursing Required or equivalent work experience Candidate Experience: Required 2 years of experience in clinical acute care, post acute care, home health care, or maternity Preferred 1 year of experience in current case management Preferred Other Managed care experience Preferred Other Prior utilization management experience preferred in some geographic regions Preferred Other Experience in care of the elderly is required in some geographic regions Preferred Other Experience in home health, physicians office or public health Required Other Associates supporting Florida's Children's Medical Services (CMS) must have a minimum of two (2) years' experience in Pediatrics. Required Other Work experience requirements may be waived for associates engaged in Florida's CMS contract that worked in a similar capacity for Florida's Department of Health in 2018. Candidate Skills: Intermediate Ability to multi-task Intermediate Ability to work independently Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to create, review and interpret treatment plans Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Other Ability to understands the business and financial aspect of case mgmt in a managed care setting Intermediate Knowledge of healthcare delivery Intermediate Knowledge of community, state and federal laws and resources Intermediate Demonstrated written communication skills Intermediate Demonstrated customer service skills Licenses and Certifications: A license in one of the following is required: Required Licensed Registered Nurse (RN) Required Other Maintain required contact hours to fulfill regulatory requirements Preferred Certified Case Manager (CCM) Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Languages: Required Other In the state of NY, associates may be required to be proficient in one of two buckets of languages. Bucket one consists of the below: Required Bengali Required Other Bucket two consists of: Required Other Cantonese Required Other Fujianese About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Fort Myers, FL, USA Full-Time
Mondelez International
Dec 15, 2019
Driver CDL - 1913491
Enjoy a 'Sweet' Career and be on the move! Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 80,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. We have an exciting opportunity for a CDL Class A Driver like yourself to join us and deliver some of the world's most favorite snacks to customers. You will be delivering directly to stores and large chain warehouses. Imagine if you were craving your favorite snack after a long day only to find it was out of stock? Like you, our customers look forward to our snacks. Our drivers play one of the most important roles - without them we wouldn't be able to deliver our products on time every time. We count on you to make this happen! WHY DRIVE FOR US? A 'SWEET' CAREER: Day driving hours and be home at night! Competitive Pay New Fleet of trucks (in some locations) Never get bored - enjoy a variety of work from driving to making deliveries Global Company operating in over 80 countries Ever had Cadbury, Oreo, Trident, Nabisco, belVita, Wheat Thins, Premium Crackers, or Swedish Fish? Yes, that's us! We make those and many more. We have over 90k Employees - that's about the same number of people who attend the Super Bowl. We sell products in 165 countries - that's over 85% of the world! We give back to the communities and support farming in sustainable ways...now that's something you can feel good about. WHAT WILL YOU BE DOING? We like safety. Rules and regular safety checks ensure our staff and products are protected. You'll enjoy a variety of work and we all chip in together - driving to stores and warehouses to deliver our yummy products at locations where needed. At the end of the day, you'll be unloading any extra undelivered products. You'll appreciate that our customers can't wait to get their hands on our snacks. We make sure to do so on time as we like to keep them happy! HOURS Do you get bored with the same hours every day? Here you will have variety - some hours will be early morning, weekends and holidays on an as needed basis. DO YOU HAVE WHAT IT TAKES? Do you have a CDL-Class A license? Yes, you've got it, that's a large truck! Do you have previous experience with DSD (Direct Store Delivery)? Wow, we REALLY love you! But it's okay if you don't. Know how to use smart phones or tablets? That's all the tech knowledge you'll really need. Able to balance daily receipts? You are good to go. Able to easily lift a large cooler filled with drinks and ice, a Costco size bag of dog food or a child around age 7? That's about 50 pounds which is what you'll need to be able to lift. Do you hate the gym? You'll never need to go again! Why? You'll be lifting, bending, carrying, pushing and pulling - way more fun than squats. All that with a fun, fast-paced environment. Hate monotony of the same hours every day? Your schedule will flex according to deliveries. And of course, we love quality and safety (and so should you).... You must successfully pass our drug test, MVR, and background check. For more information on Driving with Mondelez, call: 844-823-1904 Monday thru Friday, between 7am-8pm CST. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Mondelez International Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Pediatric Field Care Manager - Register Nurse (RN) - Pinellas Park
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. Location: Pinellas Park Works with Care Coordination MVP Team members to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the health of the Member. Coordinates, monitors and ensures that appropriate and timely primary, acute and long-term care services are provided to members across the continuum of care. Promotes effective healthcare utilization, monitors health care resources and assumes a leadership role within the Interdisciplinary Care Team (ICT) to achieve optimal clinical and resource outcomes for member. Coordinates the care and services of selected member populations across the continuum of illness. Promotes effective utilization and monitors health care resources. Assumes a leadership role within the interdisciplinary team to achieve optimal clinical and resource outcomes. Works directly with the member in the field, i.e., inpatient bedside, member's home, provider's office, hospitals, etc. while collaborating with management to assess, plan, implement, coordinate, monitor and evaluate services and outcomes to maximize the health of the member. Reports to: Supv, Field Care Management, Department: PHS - FL CMS Location: Pinellas Park Essential Functions: Evaluates members for case management services and determines appropriate level of care coordination/ management services for member. Completes a comprehensive assessment and develops a care plan utilizing clinical expertise to evaluate the members need for alternative services. Acts as a primary case manager for members identified as Complex as defined by Case Management Program Description. Develops and monitors members plan of care, to include progress toward meeting established goals and self-management activities. Interacts continuously with member, family, physician(s), and other providers utilizing clinical knowledge and expertise to determine medical history and current status. Assess the options for care including use of benefits and community resources to update the care plan. Supervises and/or acts as a resource for non-clinical staff (i.e., Service Coordinators and Field Social Workers). Act as liaison and member advocate between the member/family, physician and facilities/agencies. Maintains accurate records of case management activities in the Enterprise Medical Management Automation (EMMA) System using clinical guidelines. Coordinates community resources, with emphasis on medical, behavioral, and social services. Applies case management standards, maintains HIPAA standards and confidentiality of protected health information and reports critical incidents and information regarding quality of care issues. Ensures compliance with all state and federal regulations as well as Corporate guidelines in day-to-day activities. Meets with clients in their homes, work-sites, physician's or hospital to provide management of services. Adapts to changes in policies, procedures, new techniques and additional responsibilities. Participates with other Case Managers and Medical Directors in regular or special meetings such as Clinical rounds. Perform other duties as assigned. Additional Responsibilities: Travel to inpatient bedside, member's home, provider's office, hospitals, etc required with dependable car. May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards. May require climbing multiple flights of stairs to a member's home, provider's office, etc. Candidate Education: Required A Bachelor's Degree in Health Services or Nursing Required or equivalent work experience Candidate Experience: Required 2 years of experience in clinical acute care, post acute care, home health care, or maternity Preferred 1 year of experience in current case management Preferred Other Managed care experience Preferred Other Prior utilization management experience preferred in some geographic regions Preferred Other Experience in care of the elderly is required in some geographic regions Preferred Other Experience in home health, physicians office or public health Required Other Associates supporting Florida's Children's Medical Services (CMS) must have a minimum of two (2) years' experience in Pediatrics. Required Other Work experience requirements may be waived for associates engaged in Florida's CMS contract that worked in a similar capacity for Florida's Department of Health in 2018. Candidate Skills: Intermediate Ability to multi-task Intermediate Ability to work independently Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to create, review and interpret treatment plans Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Other Ability to understands the business and financial aspect of case mgmt in a managed care setting Intermediate Knowledge of healthcare delivery Intermediate Knowledge of community, state and federal laws and resources Intermediate Demonstrated written communication skills Intermediate Demonstrated customer service skills Licenses and Certifications: A license in one of the following is required: Required Licensed Registered Nurse (RN) Required Other Maintain required contact hours to fulfill regulatory requirements Preferred Certified Case Manager (CCM) Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Languages: Required Other In the state of NY, associates may be required to be proficient in one of two buckets of languages. Bucket one consists of the below: Required Bengali Required Other Bucket two consists of: Required Other Cantonese Required Other Fujianese About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Pinellas Park, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Field Care Manager
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. Works with Care Coordination MVP Team members to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the health of the Member. Coordinates, monitors and ensures that appropriate and timely primary, acute and long-term care services are provided to members across the continuum of care. Promotes effective healthcare utilization, monitors health care resources and assumes a leadership role within the Interdisciplinary Care Team (ICT) to achieve optimal clinical and resource outcomes for member. Coordinates the care and services of selected member populations across the continuum of illness. Promotes effective utilization and monitors health care resources. Assumes a leadership role within the interdisciplinary team to achieve optimal clinical and resource outcomes. Works directly with the member in the field, i.e., inpatient bedside, member's home, provider's office, hospitals, etc. while collaborating with management to assess, plan, implement, coordinate, monitor and evaluate services and outcomes to maximize the health of the member. Reports to: Supervisor of Field Care Management Department: Children's Medical Services Location: Miami Dade County, FL Essential Functions: Evaluates members for case management services and determines appropriate level of care coordination/ management services for member. Completes a comprehensive assessment and develops a care plan utilizing clinical expertise to evaluate the members need for alternative services. Acts as a primary case manager for members identified as Complex as defined by Case Management Program Description. Develops and monitors members plan of care, to include progress toward meeting established goals and self-management activities. Interacts continuously with member, family, physician(s), and other providers utilizing clinical knowledge and expertise to determine medical history and current status. Assess the options for care including use of benefits and community resources to update the care plan. Supervises and/or acts as a resource for non-clinical staff (i.e., Service Coordinators and Field Social Workers). Act as liaison and member advocate between the member/family, physician and facilities/agencies. Maintains accurate records of case management activities in the Enterprise Medical Management Automation (EMMA) System using clinical guidelines. Coordinates community resources, with emphasis on medical, behavioral, and social services. Applies case management standards, maintains HIPAA standards and confidentiality of protected health information and reports critical incidents and information regarding quality of care issues. Ensures compliance with all state and federal regulations as well as Corporate guidelines in day-to-day activities. Meets with clients in their homes, work-sites, physician's or hospital to provide management of services. Adapts to changes in policies, procedures, new techniques and additional responsibilities. Participates with other Case Managers and Medical Directors in regular or special meetings such as Clinical rounds. Perform other duties as assigned. Additional Responsibilities: Travel to inpatient bedside, member's home, provider's office, hospitals, etc required with dependable car. May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards. May require climbing multiple flights of stairs to a member's home, provider's office, etc. Candidate Education: Required A Bachelor's Degree in Health Services or Nursing Required or equivalent work experience Candidate Experience: Required 2 years of experience in clinical acute care, post acute care, home health care, or maternity Preferred 1 year of experience in current case management Preferred Other Managed care experience Preferred Other Prior utilization management experience preferred in some geographic regions Preferred Other Experience in care of the elderly is required in some geographic regions Preferred Other Experience in home health, physicians office or public health Required Other Associates supporting Florida's Children's Medical Services (CMS) must have a minimum of two (2) years' experience in Pediatrics. Required Other Work experience requirements may be waived for associates engaged in Florida's CMS contract that worked in a similar capacity for Florida's Department of Health in 2018. Candidate Skills: Intermediate Ability to multi-task Intermediate Ability to work independently Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to create, review and interpret treatment plans Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Other Ability to understands the business and financial aspect of case mgmt in a managed care setting Intermediate Knowledge of healthcare delivery Intermediate Knowledge of community, state and federal laws and resources Intermediate Demonstrated written communication skills Intermediate Demonstrated customer service skills Licenses and Certifications: A license in one of the following is required: Required Licensed Registered Nurse (RN) Required Other Maintain required contact hours to fulfill regulatory requirements Preferred Certified Case Manager (CCM) Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Languages: Required Other In the state of NY, associates may be required to be proficient in one of two buckets of languages. Bucket one consists of the below: Required Bengali Required Other Bucket two consists of: Required Other Cantonese Required Other Fujianese About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Miami Gardens, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
*Pediatric Field Care Manager - Register Nurse - RN - Tampa
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. To learn more about this position Click Here to see a video. Works with Care Coordination MVP Team members to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the health of the Member. Coordinates, monitors and ensures that appropriate and timely primary, acute and long-term care services are provided to members across the continuum of care. Promotes effective healthcare utilization, monitors health care resources and assumes a leadership role within the Interdisciplinary Care Team (ICT) to achieve optimal clinical and resource outcomes for member. Coordinates the care and services of selected member populations across the continuum of illness. Promotes effective utilization and monitors health care resources. Assumes a leadership role within the interdisciplinary team to achieve optimal clinical and resource outcomes. Works directly with the member in the field, i.e., inpatient bedside, member's home, provider's office, hospitals, etc. while collaborating with management to assess, plan, implement, coordinate, monitor and evaluate services and outcomes to maximize the health of the member. Reports to: Mgr, Field Care Management Department: FL Care Mgmt Position Location: Tampa, FL Essential Functions: Evaluates members for case management services and determines appropriate level of care coordination/ management services for member. Completes a comprehensive assessment and develops a care plan utilizing clinical expertise to evaluate the members need for alternative services. Acts as a primary case manager for members identified as Complex as defined by Case Management Program Description. Develops and monitors members plan of care, to include progress toward meeting established goals and self-management activities. Interacts continuously with member, family, physician(s), and other providers utilizing clinical knowledge and expertise to determine medical history and current status. Assess the options for care including use of benefits and community resources to update the care plan. Supervises and/or acts as a resource for non-clinical staff (i.e., Service Coordinators and Field Social Workers). Act as liaison and member advocate between the member/family, physician and facilities/agencies. Maintains accurate records of case management activities in the Enterprise Medical Management Automation (EMMA) System using clinical guidelines. Coordinates community resources, with emphasis on medical, behavioral, and social services. Applies case management standards, maintains HIPAA standards and confidentiality of protected health information and reports critical incidents and information regarding quality of care issues. Ensures compliance with all state and federal regulations as well as Corporate guidelines in day-to-day activities. Meets with clients in their homes, work-sites, physician's or hospital to provide management of services. Adapts to changes in policies, procedures, new techniques and additional responsibilities. Participates with other Case Managers and Medical Directors in regular or special meetings such as Clinical rounds. Perform other duties as assigned. Additional Responsibilities: Travel to inpatient bedside, member's home, provider's office, hospitals, etc required with dependable car. May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards. May require climbing multiple flights of stairs to a member's home, provider's office, etc. Candidate Education: Required A Bachelor's Degree in Health Services or Nursing Required or equivalent work experience Candidate Experience: Required 2 years of experience in clinical acute care, post acute care, home health care, or maternity Preferred 1 year of experience in current case management Preferred Other Managed care experience Preferred Other Prior utilization management experience preferred in some geographic regions Preferred Other Experience in care of the elderly is required in some geographic regions Preferred Other Experience in home health, physicians office or public health Required Other Associates supporting Florida's Children's Medical Services (CMS) must have a minimum of two (2) years' experience in Pediatrics. Required Other Work experience requirements may be waived for associates engaged in Florida's CMS contract that worked in a similar capacity for Florida's Department of Health in 2018. Candidate Skills: Intermediate Ability to multi-task Intermediate Ability to work independently Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to create, review and interpret treatment plans Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Other Ability to understands the business and financial aspect of case mgmt in a managed care setting Intermediate Knowledge of healthcare delivery Intermediate Knowledge of community, state and federal laws and resources Intermediate Demonstrated written communication skills Intermediate Demonstrated customer service skills Licenses and Certifications: A license in one of the following is required: Required Licensed Registered Nurse (RN) Required Other Maintain required contact hours to fulfill regulatory requirements Preferred Certified Case Manager (CCM) Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Languages: Required Other In the state of NY, associates may be required to be proficient in one of two buckets of languages. Bucket one consists of the below: Required Bengali Required Other Bucket two consists of: Required Other Cantonese Required Other Fujianese About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
*Pediatric Field Care Manager RN- Ocala Region
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. To learn more about this position Click Here to see a video. Works with Care Coordination MVP Team members to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the health of the Member. Coordinates, monitors and ensures that appropriate and timely primary, acute and long-term care services are provided to members across the continuum of care. Promotes effective healthcare utilization, monitors health care resources and assumes a leadership role within the Interdisciplinary Care Team (ICT) to achieve optimal clinical and resource outcomes for member. Coordinates the care and services of selected member populations across the continuum of illness. Promotes effective utilization and monitors health care resources. Assumes a leadership role within the interdisciplinary team to achieve optimal clinical and resource outcomes. Works directly with the member in the field, i.e., inpatient bedside, member's home, provider's office, hospitals, etc. while collaborating with management to assess, plan, implement, coordinate, monitor and evaluate services and outcomes to maximize the health of the member. Reports to : Supv, Field Care Management Department : Care Management Position Location : Ocala, FL Regions Essential Functions: Evaluates members for case management services and determines appropriate level of care coordination/ management services for member. Completes a comprehensive assessment and develops a care plan utilizing clinical expertise to evaluate the members need for alternative services. Acts as a primary case manager for members identified as Complex as defined by Case Management Program Description. Develops and monitors members plan of care, to include progress toward meeting established goals and self-management activities. Interacts continuously with member, family, physician(s), and other providers utilizing clinical knowledge and expertise to determine medical history and current status. Assess the options for care including use of benefits and community resources to update the care plan. Supervises and/or acts as a resource for non-clinical staff (i.e., Service Coordinators and Field Social Workers). Act as liaison and member advocate between the member/family, physician and facilities/agencies. Maintains accurate records of case management activities in the Enterprise Medical Management Automation (EMMA) System using clinical guidelines. Coordinates community resources, with emphasis on medical, behavioral, and social services. Applies case management standards, maintains HIPAA standards and confidentiality of protected health information and reports critical incidents and information regarding quality of care issues. Ensures compliance with all state and federal regulations as well as Corporate guidelines in day-to-day activities. Meets with clients in their homes, work-sites, physician's or hospital to provide management of services. Adapts to changes in policies, procedures, new techniques and additional responsibilities. Participates with other Case Managers and Medical Directors in regular or special meetings such as Clinical rounds. Perform other duties as assigned. Additional Responsibilities: Travel to inpatient bedside, member's home, provider's office, hospitals, etc required with dependable car. May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards. May require climbing multiple flights of stairs to a member's home, provider's office, etc. Candidate Education: Required A Bachelor's Degree in Health Services or Nursing Required or equivalent work experience Candidate Experience: Required 2 years of experience in clinical acute care, post acute care, home health care, or maternity Preferred 1 year of experience in current case management Preferred Other Managed care experience Preferred Other Prior utilization management experience preferred in some geographic regions Preferred Other Experience in care of the elderly is required in some geographic regions Preferred Other Experience in home health, physicians office or public health Required Other Associates supporting Florida's Children's Medical Services (CMS) must have a minimum of two (2) years' experience in Pediatrics. Required Other Work experience requirements may be waived for associates engaged in Florida's CMS contract that worked in a similar capacity for Florida's Department of Health in 2018. Candidate Skills: Intermediate Ability to multi-task Intermediate Ability to work independently Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to create, review and interpret treatment plans Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Other Ability to understands the business and financial aspect of case mgmt in a managed care setting Intermediate Knowledge of healthcare delivery Intermediate Knowledge of community, state and federal laws and resources Intermediate Demonstrated written communication skills Intermediate Demonstrated customer service skills Licenses and Certifications: A license in one of the following is required: Required Licensed Registered Nurse (RN) Required Other Maintain required contact hours to fulfill regulatory requirements Preferred Certified Case Manager (CCM) Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Languages: Required Other In the state of NY, associates may be required to be proficient in one of two buckets of languages. Bucket one consists of the below: Required Bengali Required Other Bucket two consists of: Required Other Cantonese Required Other Fujianese About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Jacksonville, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
HERO Assistant Store Manager Trainee (Military and Veterans)
Walgreens Responsibilities HERO Program Summary The Walgreens HERO Program keeps our nation's heroes in mind - with an opportunity for veterans to transition their leadership experience into the civilian world. Through this program, participants start on a path to store management, while pursuing a bachelor's degree through Southern New Hampshire University (or other schools), all to help you achieve your long-term career goals. Through this program, you'll receive the support from senior leadership, as well as on-the-job mentorship, guiding you through our award-winning LEAP Program. LEAP fully prepares you to Lead, Engage, Advance, and Perform as a Walgreens Assistant Store Manager. Program Requirements: At least 6 months military experience Preferred Requirement: Willing and able to go to school and obtain your bachelor's as part of the HERO Program **If you do not meet the eligibility requirements for the HERO Program, we encourage you to apply to our open non-Hero Program Shift Lead and/or Assistant Store Manager Trainee opportunities. Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Cutler Bay, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Big Pine Key, FL 33043, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Miami, FL, USA Full-Time
DynCorp International LLC
Dec 14, 2019
Aircraft Mechanic I
Job Summary None Principle Accountabilities Inspects, evaluates and repairs aircraft flight surfaces, structure, fuel tanks, survival equipment and wheel & tire assemblies for assigned and transient aircraft and support equipment. Operates all associated ground support equipment and uses hand tools, special tools, fixtures and adhesives applicable to return aircraft to operational condition. Evaluates, designs, and manufactures logistics improvement projects for Special Air Mission Aircraft. Researches technical data and manufactures structural components, cables, and maintenance, and repair of assigned aircraft and associated equipment. Uses maintenance drawings and blueprints to accomplish repairs on assigned equipment. Perform aircraft and equipment corrosion inspections. Remove and treat corrosion, and apply protective coatings on aircraft and support equipment. Inspect, repair, overhaul and modify fuel systems equipment and fuel cells. Inspect, repair and repack emergency life rafts, life preservers, and escape slides. Perform shop and flightline maintenance ensuring aircraft structural integrity. Coordinates maintenance efforts with the Maintenance Aircraft Coordination Center and Production Supervisors. Documents discrepancies in applicable forms. Uses Core Automated Maintenance System (CAMS) computers. Ensures compliance with applicable safety, housekeeping, tool control, and FOD prevention programs. Must be able to work day shift, swing shift, night shift, and/or weekend shift as required. Receives cross-utilization training to perform maintenance tasks associated with welding and machining. Shall perform other duties as may be assigned, to include TDY and travel. Knowledge & Skills Must have a working knowledge of aircraft repair procedures for surfaces, structure, fuel cell or wheel & tire assemblies. A working knowledge of corrosion control techniques and base, federal and Company procedures for handling and disposal of hazardous waste materials is required. Experience & Education Must be able to read, write, speak and understand English. The ability to read and interpret data is required. Completion of specialized courses in aircraft structural repair is required. An FAA Airframe Certificate and or Repairman's Certificate may be required. Must be able to obtain and maintain a Secret security clearance and Government flightline driver's license. Physical Requirements/Working Environment Occasional lifting of objects weighing up to 50 pounds is required. Travel None
DynCorp International LLC Pensacola, FL, USA Full-Time
DynCorp International LLC
Dec 14, 2019
Maintenance Control Coordinator
Job Summary The Maintenance Control Coordinator performs administrative duties using computer, and other associated equipment within maintenance control. Assigns aircraft to the daily flight schedule. Releases aircraft "Safe for Flight" in accordance with the OPNAV 4790.2B series. Monitors maintenance schedules for accuracy and completion. Principal Accountabilities Be familiar with duties assigned to all personnel within the Maintenance Control Work Center. Process Visual Information Display System/Maintenance Action Forms (VIDS/MAF) from aircrew or maintenance technicians in accordance with OPNAVINST 4790.2 Series, Navy, and Company Instructions. Screen completed VIDS/MAFs for correct entries and data. Maintain Aircraft Discrepancy Book (ADB) in accordance with OPNAVINST 4790.2 Series. When qualified and assigned by the Maintenance Control Supervisor, assist in scheduling aircraft into the maintenance program to ensure maximum availability of assets, become designated to release all TMS aircraft "Safe for Flight". Coordinate the daily flight schedule and configuration requirements with duty and applicable work centers. Coordinate and screen Daily/Turnaround and special inspections as well as component and hi-time requirements to ensure aircraft are current for the flight schedule. Assist in coordinating aircraft moves and static display requirements. Liaison with base personnel for other requirements to include but not limited to fuel, hush house, corrosion hangar etc. Will be required to work in conjunction with the down desk supervisor to accomplish all tasks at hand. During detachments may be required to coordinate maintenance tasks, to accomplish the flight schedule. Perform all other required duties as applicable and assigned by supervision. Knowledge & Skills Must be knowledgeable of technical directives, NAMP programs, and shall be knowledgeable of and understand basic supply procedures. Maintenance Coordinator shall have experience writing with clarity and technical accuracy, and exhibit leadership and ensure adherence to all applicable policies and procedures. Possess a high degree of expertise in the control and coordination of aircraft maintenance. Thorough working knowledge of applicable maintenance/technical manuals and publications. Thorough working knowledge of aircraft maintenance records. Working understanding of the aircraft and aircraft systems. Ability to schedule and track aircraft maintenance including inspections, preservations, oil sampling and engine washes and rinses. Ability to operate two-way communication equipment and speak in a clear and concise manner. Must be customer oriented. Experience & Education Shall possess an extensive background in the field of aircraft maintenance and material support. Minimum of eight years' experience within the last 15 years in direct aircraft maintenance repair, inspection, and modification. Of the eight years' experience in aircraft maintenance, six years shall be in a maintenance control position that includes responsibility for assigning workloads as well as duties for entire shifts. Must have experience coordinating daily flight operations personnel supporting scheduled and unscheduled maintenance. Recent experience with F-18 (A-F), EA-18G, E-2C, MH-60S or F-16A&B aircraft strongly preferred. Physical Requirements/Working Environment This classification activity is usually accomplished in a hangar/shop/flight line environment and as such requires the scope of physical movements and postures normally associated with these activities. May be required to lift objects whose weight normally will not exceed 50 pounds. Special vision abilities required to perform this job are close vision, peripheral vision, depth perception and the ability to adjust and focus. The diversity of work conditions may range from an environment where there is little or no physical discomfort, to an environment where inclement weather may subject individual to severe changes of temperature; wind, rain, snow, ice, etc. May be required to work in areas where high noise hazards prevail. May be exposed to fumes or airborne particles. Employee may be exposed to electrical shock hazards. Travel May be required to perform off-site service on assigned detachments. Qualifications: Previous Safe for Flight Qualification required
DynCorp International LLC Milton, FL, USA Full-Time
DynCorp International LLC
Dec 14, 2019
Scheduled Maintenance Mechanic I
Job Summary Performs organizational and intermediate level maintenance on TH-57 aircraft. Is responsible for servicing, troubleshooting, repairing and modifying aircraft systems to ensure continued airworthiness. These tasks are performed on avionics & electrical systems, engines, flight controls and airframe components. Repairs are performed using hand tools, power tools, machines, and equipment such as shears, sheet metal brake, welding equipment, rivet gun, and drills. Reads and interprets manufacturers' maintenance manuals, service bulletins, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Principal Accountabilities Work Tasks: The following tasks are examples of the effort required to perform the duties outlined in the purpose of the position. This list is not all-inclusive. Perform duties as outlined in the purpose of this position. Comply with written Customer and company maintenance and logistics procedures and policies. Comply with the FAA regulations as applicable. Know, understand and comply with the requirements outlined in the contract performance work statement (PWS). Comply with aircraft records procedures outlined in DA PAM 738-751. Ensure aircraft discrepancies are properly recorded in accordance with approved maintenance procedures and within the terms of the contract. Know and understand the functions and requirements of computerized maintenance software. Maintain a clean and organized work place. Perform aircraft recovery missions as necessary. Deploy the overseas locations to support operations requirements. Perform engine run or taxi operations. Meet requirement to obtain certification within 12 months of employment. Perform other duties as assigned by Management. May be required to work and/or rotate for a multiple shift operation. Required to provide own hand tools, marked, shadowed and inventoried AR I/A/W 95.20 (GOP). Reports To: Site Supervisor or AM3 Knowledge & Skills Must be able to speak, read, write and understand English. Reliable, self-motivated, and able to deal with stressful situations and timelines while maintaining professional and non-confrontational attitude. Experience & Education Must have three (3) years documented experience as a practicing aircraft mechanic (either fixed wing or helicopter). A or P license will be considered equivalent to 18 months of experience each for this job classification only. High School degree or equivalent required. FAA Airframes or Power Plants License (A or P)* preferred GSE Licensing * Hazardous Materials Certification # Hydraulic Fluid Sampling Certification Aircraft Towing Certification Physical as required by NAVAIR 3710.1Series Airfield Operators License Valid State Driver License Physical Requirements/Working Environment The diversity of work conditions may range from an environment where there is little or no physical discomfort, to an environment where inclement weather may subject individual to severe changes of temperature, wind, rain, etc. May be required to work in areas where high noise hazards prevail. May be exposed to fumes or airborne particles. May be exposed to electrical shock hazards. Be physically able to perform aircraft mechanic duties: Ability to move freely about the interior and in the unpressurized area aft of the aft pressure bulkhead and meet aircraft specific specs for weight limit. Stand, squat, sit, walk, work with arms overhead for extended periods of time. Pull, push, lift up to 50 lbs.
DynCorp International LLC Milton, FL, USA Full-Time
Professional Diversity Network
Dec 13, 2019
Mgr, Operations
WellCare Health Plans At WellCare, we are a passionate team with a strong mission and a focused purpose: to serve our members and communities in which they live while helping them live better, healthier lives. Our culture is one of empowerment, teamwork and commitment as we all work together to deliver cost-effective solutions that create positive outcomes for our members. Join us a career that inspires passion and purpose across all levels and disciplines within our award-winning organization. Position plans and directs activities for the business function (or multiple functions) within Operations. Process improvement and project management are key aspects of this position. Assignments are broad in nature, usually requiring considerable creativity, originality and ingenuity. Reports To: Sr Manager, Operations Department: Operations - Provider Communication Location: Tampa, FL Essential Functions: Develops and directs the implementation of strategies to substantially improve efficiencies and service provided while reducing costs. Facilitates the development and implementation of goals and performance standards. Manages processes and projects that are aligned directly to operational goals and budgets. Works closely with the appropriate parties to implement high level quality and performance management initiatives. Plans, conducts and directs work on complex projects/programs necessitating the origination and application of new and unique approaches. Ensures corporate initiatives are implemented to achieve optimum results. Establishes objectives, schedules, and cost data of business function being managed. Applies a comprehensive knowledge of a particular field of specialization to the completion of assignments. Advises management in long-range planning for areas of specialization. Directs, develops and implements appropriate changes in area(s) policy and procedures under the guidance of the Sr Manager and/or Director. Acts in a Liaison Capacity with other areas and business units to implement and communicate business strategy as it relates to Operations. Responsible for managing and oversight of training and reference materials including content, work instructions, and tools necessary for associates consumption. Identify, implement, participate, and lead process improvement initiatives. Manages or oversees new implementations for the business like expansions or integrations. Acts as a subject matter expert for the lines of business assigned. Other duties as assigned. Additional Responsibilities: For IL ONLY - this position shall coordinate communication with enrollees and other enrollee services. This role will ensure that Contractor maintains sufficient enrollee service staff to enable enrollees to receive prompt resolution of their problems or inquiries. Candidate Education: Required A High School or GED Preferred A Bachelor's Degree in a related field Candidate Experience: Required 5 years of experience in a related field based on operational area Required 2 years experience in leading/supervising others Preferred Other Previous experience in a healthcare environment Required Other Strong experience in the areas of customer service and Call Center management at the leadership level, and a deep understanding of interrelationships between Call Center, Health Services, Provider Relations, Sales, Vendors, and Claims and their impact on the success of the health plan as a whole Preferred 6 months of experience in Project management Candidate Skills: Intermediate Demonstrated leadership skills Intermediate Ability to lead/manage others Intermediate Demonstrated analytical skills Advanced Demonstrated interpersonal/verbal communication skills Intermediate Other Strong knowledge of call center planning and the ability to create and implement a capacity plan that meets goals Intermediate Other Solid understanding of managed care and its place in the health care industry Advanced Other Strong knowledge of modern call center systems and ability to utilize them to their maximum potential Intermediate Other In-Depth functional knowledge and broad multi-functional knowledge Intermediate Ability to drive multiple projects Intermediate Demonstrated project management skills Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Licenses and Certifications: A license in one of the following is required: Technical Skills: Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 13, 2019
Pediatric Clinical Social Worker (CSW) - Hillsborough County, FL Resident - Spanish Fluency Preferred
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. KEY DETAILS This is a remote and field-based role with territory covering mostly Hillsborough and Polk counties and occasionally Hardee, Highlands and Manatee counties. Considering social workers with pediatric population experience who reside in Hillsborough County . Preference for individuals fluent in Spanish. Coordinates the socio economic needs and service of selected member populations across the continuum of illness. Interviews, coordinates and plans activities and behavioral routines to meet the social and medical needs of members and their families. May manages members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability. Provides support and/or intervention and assists members in understanding the implications and complexities of their current medical situation and/or overall personal care. May assumes a behavioral health leadership role within the interdisciplinary team to achieve optimal clinical and resource outcomes. Works with the Case Management to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the health of the Member. REPORTS TO: Supv, Field Care Management DEPARTMENT: Florida Care Management POSITION LOCATION: Tampa, FL 33604 JOB TYPE: Hourly/Exempt Essential Functions: Participates in and supports developed care plans for members with high level acuity needs utilizing social service expertise to evaluate the members need for alternative services and third party needs. Outreaches to members telephonically and/or in-person and coordinates member's case management services. Interacts continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address/support medical needs. Reviews benefits options, researches community resources, coordinates services, trains/creates behavioral routines and enables members to be active participants in their own healthcare. Provides telephone follow-up to ensure members have seen their PCP and are completing their treatment plan or preventive care services a defined by the PCP or guidelines. Coordinates community resources with emphasis on the development of natural support system. Coordinates benefits, regulations, laws and public entitlement programs. Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. Assists in obtaining benefits for members through community resources when benefits are exhausted or not available. May manage members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability. Acts as team SME in order to achieve optimal clinical and resource outcomes. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Master's Degree in Social Work (MSW) Candidate Experience: Required 2 years of experience in relevant social work and/or health care experience with client care coordination responsibilities (preferably in long-term care) Required Other Experience in a managed care environment Required Other Associates supporting Florida's Children's Medical Services (CMS) must have a minimum of one (1) year of related professional experience Candidate Skills: Intermediate Ability to work independently Intermediate Ability to multi-task Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to create, review and interpret treatment plans Advanced Other Advanced ability to communicate on any level required to meet the demands of the position Licenses and Certifications: A license in one of the following is required: Required Licensed Social Worker (LSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Professional Counselor (LPC) Required Licensed Marital and Family Therapist (LMFT) Required Other PsyD Technical Skills: Required Intermediate Microsoft Outlook Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Other Knowledge of or the ability to learn company approved software such as EMMA, CRMS, Peradigm, InterQual, Sidewinder and other software in order to perform job duties. Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 13, 2019
Sr Manager Operations - Digital Implementation & Adoption
WellCare Health Plans At WellCare, we are a passionate team with a strong mission and a focused purpose: to serve our members and local communities in which they live while helping them lead better, healthier lives. Our culture is one of empowerment, teamwork and commitment as we all work together to deliver cost-effective solutions that create positive outcomes for our members. Join us in a career that inspires passion and purpose across all levels and disciplines within our award-winning organization. Position plans and directs activities for the business function (or multiple functions) within Operations, including internal and/or external. Process improvement and project management are key aspects of this position. Assignments are broad in nature, usually requiring considerable creativity, originality and ingenuity. Reports To: Director, Customer Service Department: Operations, Provider Communication Location: Tampa, FL Essential Functions: Develops and directs the implementation of strategies to substantially improve efficiencies and service provided while reducing costs. Facilitates the development and implementation of goals and performance standards. Manages processes and projects that are aligned directly to operational goals and budgets. Works closely with the appropriate parties to implement high level quality and performance management initiatives. Manages and develops direct reports who include other management or supervisory personnel and/or exempt individual contributors. Plans, conducts and directs work on complex projects/programs necessitating the origination and application of new and unique approaches. Ensures corporate initiatives are implemented to achieve optimum results. Establishes objectives, schedules, and cost data of business function being managed. Applies a comprehensive knowledge of a particular field of specialization to the completion of assignments. Advises management in long-range planning for areas of specialization. Provides technical direction to functional supervisors, managers and other management. Directs, develops and implements appropriate changes in area(s) policy and procedures under the guidance of the Directors of Operations. Sets integration priorities, develops growth strategies, and manages resources for new business opportunities. Has an understanding of compliance activities and can interpret and apply regulatory requirements to an operating unit Responsible for managing and oversight of training and reference materials including content, work instructions, and tools necessary for associate consumption Serves as primary contact for compliance and audit related activities. Ensure compliance issues are tracked and resolved Manage process improvement initiatives Other Duties As Assigned Additional Responsibilities: Candidate Education: Preferred A Bachelor's Degree in business or equivalent directly related to experience Preferred Other MBA or equivalent Candidate Experience: Required 7 years of experience in a related field based on Operational areas Required 3 years of experience in progressively responsible management Required Other Strong experience in the related area of Operations at management level Preferred Other Compliance, Regulatory and Audit Experience Candidate Skills: Intermediate Demonstrated leadership skills Intermediate Ability to lead/manage others Intermediate Demonstrated analytical skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to communicate and make recommendations to upper management Intermediate Other In-Depth functional knowledge and broad multi-functional knowledge Advanced Other Solid understanding of managed care and its place in the health care industry Advanced Other Strong understanding of interrelationships between Call Center, Health Services, Provider Relations, Sales, Vendors, and Claims and their impact on the success of the health plan as a whole Advanced Other Strong knowledge of modern call center systems and ability to utilize them to their maximum potential Advanced Other Strong knowledge of call center planning and the ability to create and implement a capacity plan that meets goals About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 13, 2019
Supervisor, Care Coordination - Children's Medical Services program
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. Oversees the day-to-day activities of the team to achieve quality and service driven objectives. Monitors productivity and quality of outbound calls, inbound calls and documentation according to policies and procedures. Manages the team's E-time and attendance. Handles escalated issues as needed. DEPARTMENT: PHS - FL CMS REPORTS TO: Manager, Care Coordination WORK SCHEDULE: After successfully completing training Monday - Friday, 8am - 5pm to work schedule will be Monday - Friday 10am - 7pm. Essential Functions: Supervises non-clinical support staff and department workflows to achieve successful quality outcomes and benefit maximization towards members' care. Supervises processes and procedures to ensure compliance with contractual, regulatory (Federal/State) and accreditation entities. Provides leadership and support to front-line staff. Monitors and tracks production and quality driven work and outcomes of team. Monitors associates' performance, productivity and quality through standard reports. Conducts one-on-one coaching and provides associates feedback routinely and as needed. Provides counseling/corrective action procedures when required. Maintains documentation of performance including attendance and disciplinary actions. Provides significant input into associates' performance evaluations and hiring/terminations. Manages the E-time process - including training and education. Conducts training for new associates and re-training based on changing policy and procedure Prepares and completes projects, reports and assignments as needed to meet departmental goals and initiatives. Attends company meetings in absence of manager. Makes process improvement recommendations to management. Act as primary contact for escalated calls and/or escalated issues or that require additional research and/or special handling. Investigates issues of an unusual nature and proposes solutions in a clear and concise manner. Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified. Performs special projects as necessary Candidate Education: Required an Associate's Degree in a related field Candidate Experience: Required 4 years of experience in a health care customer service or call center environment Preferred 1 year experience in leading/supervising others Candidate Skills: Intermediate demonstrated problem solving skills Intermediate ability to work within tight timeframes and meet strict deadlines Intermediate ability to work independently Intermediate ability to work in a fast paced environment with changing priorities Intermediate demonstrated interpersonal/verbal communication skills Intermediate demonstrated written communication skills Intermediate ability to lead/manage others Intermediate demonstrate effective critical thinking and decision making skills Licenses and Certifications: A license in one of the following is required: Technical Skills: Required intermediate Microsoft Word Required intermediate Microsoft Outlook Required intermediate Microsoft Excel Required intermediate Microsoft PowerPoint Required intermediate Healthcare Management Systems (Generic) Languages: Bilingual English/Spanish helpful About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 13, 2019
Transitional Care Manager RN - Children's Medical Services program
WellCare Health Plans Do your best work. Live your best life. If you thrive in a fast-paced, growth-oriented environment, WellCare is the place for you. Our clinicians have the ability to guide, educate and support members facing a diverse set of health challenges. You will gain valuable experience as you positively affect the lives you touch every day. As a clinical professional on the WellCare team, you will enjoy many advantages, including competitive salaries, generous benefits, job stability, continuing education and all the resources you need to advance in your career. Works in collaboration with a member's primary care manager (CM) to ensure safe and appropriate transition between levels of care, including working as a part of the interdisciplinary care team in the development and execution of a person-centered transition plan. Coordinates with support staff, (e.g., Housing Outreach Specialist, Education Specialist, DME Specialist, and Community Advocates) and services required for a safe transition. Along with the primary CM, collaborates with family/caregivers to identify and ensure member and/or caregiver needs are met and services are in place to support a successfully achieving transition goals. Establishes and maintains best practices reflecting regional variations affecting guardianship, successful transitions and/or HCBS capacity, including establishing relationships with key facilities, providers, and home and community based (HCBS) resources to assist in transitions. Assists with identifying resources with specialized capabilities when members with complex needs transition to the community, residential facility or group home. Identifies members residing in nursing facilities or other institutions who are candidates for transitioning back to the community. Assists in reviewing and analyzing data related to rebalancing and developing action plans to meet rebalancing goals. Partners with internal staff and external stakeholders to develop innovative solutions to expanding HCBS capacity based on Regional nuances and State/Federal regulations. Florida Children's Medical Services (CMS) Plan-Specific Job Summary: The CMS Transitional Care Manager helps support complex transitions to adulthood, provide training, guidance and support to other care managers. The Transitional Care Manager monitors the effectiveness of transition planning and works to ensure smooth transition by mitigating disruption in services when enrollees' eligibility changes from Medicaid to CHIP, or visa versa. The Transitional Care Manager works with the member and their family, beginning at age 12 years old, on the development and implementation of a transition plan that helps support them as they transition into adulthood. Transition planning includes partnering and collaborating with the member and their family, pediatric providers, and adult providers. Planning also includes but is not limited to, identification and establishment of specific transition plan milestones and member and family readiness assessments. DEPARTMENT: PHS- FL CMS REPORTS TO: Sr. Director, Field Care Management Essential Functions: Responsible for identifying members with an opportunity to re-enter the community and exercises independent judgment in the final determination of the appropriateness of the member to transition out of the facility. Conducts research, including reviewing reports, medical records, service authorizations, claims history, case notes, caregiver needs etc., and employs clinical expertise to determine member needs for safe transitions to the community and supports the member's residential choice in the least restrictive setting. Collaborates with the primary Care Manager to conduct in person or telephonic outreach to members, providers and community organizations to support Case Management and/or Quality Improvement, regulatory and contractual metrics and requirements related to community transitions. Positively collaborates with field health services staff as a part of the interdisciplinary care team to lead transition activities in conjunction with the primary care manager. Maintains accurate records of activities in the care management platform. Maintains HIPAA standards and ensures confidentiality of protected health information. Reports critical incidents, including incidents of abuse, neglect, and exploitation, and information regarding quality of care issues. Serves as a liaison in corresponding and communicating with providers, vendors and other identified stakeholders to influence rebalancing metrics. Ensures compliance with all state and federal regulations and guidelines. Acts as subject matter expert in regards to regional best practices, contract requirements, and department processes that support successful community transitions. Identifies strategic community providers and stakeholders and establishes positive partnerships and innovative approaches to create/expand community capacity to positively influence rebalancing. Determines relevant data points to analyze, and performs analysis to proactively identify areas of opportunity for rebalancing and develops action plans to meet goals. Represents supervisor and/or management team in assigned meetings, special projects, and/or community-facing events. Acts as lead to complete specific contract required functions to ensure compliance, communicating with specific state partners and providers. Performs other duties as assigned. Additional Position Responsibilities/CMS: Works with member and their family on the development and implementation of at transition plan that helps support the member as they transition into adulthood, to include: educational and vocational supports, housing, income and guardianship. Will travel to inpatient bedside, member's home, provider's office, hospitals, etc as required with dependable car. May spend up to 70% of time traveling with exposure to inclement weather and normal road hazards. Candidate Education: Required an Associate's Degree in Health Services or Nursing Preferred a Bachelor's Degree in Health Services or Nursing Candidate Experience: Required 3 years of experience in experience in working with nursing facility eligible individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. Required associates supporting Florida's Children's Medical Services (CMS) must have a minimum of two (2) years' experience in Pediatrics clinical care, and experience in managing care for including high-risk groups, such as children with SED (severe emotional disturbance), with co-occurring major mental disorders and SUD (substance use disorder), who are involved in multiple service systems (education, justice, medical, welfare, and child welfare); Children with medical fragility/complex medical conditions requiring significant medical or technological health supports. Candidate Skills: Intermediate ability to work independently Intermediate ability to multi-task Intermediate ability to work in a fast paced environment with changing priorities Intermediate demonstrated interpersonal/verbal communication skills Intermediate ability to effectively present information and respond to questions from families, members, and providers Intermediate knowledge of healthcare delivery Intermediate ability to represent the company with external constituents Intermediate ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate knowledge of community, state and federal laws and resources Intermediate demonstrated problem solving skills Intermediate demonstrated customer service skills Licenses and Certifications: A license in one of the following is required: Required Licensed Registered Nurse (RN) Technical Skills: Required intermediate Healthcare Management Systems (Generic) Required intermediate Microsoft Outlook Required intermediate Microsoft Excel Required intermediate Microsoft Word Preferred intermediate knowledge of data entry, documentation and report generation in any clinical system Languages: Preferred Bilingual English/Spanish About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time

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