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Comtech EF Data
Oct 22, 2019
Senior FPGA Engineer-Tempe, AZ Featured
Summary Comtech EF Data is looking for a Senior Engineer to help our engineering team develop advanced satellite communications products. Our hardware development teams tackle real world problems while working with the software and test teams to deliver high quality products. The ideal candidate will be responsible for architecting and implementing DSP algorithms and related functions in Field Programmable Gate Arrays (FPGAs). Some level of experience with digital board design and understanding of high-speed digital design principles is a plus. Responsibilities • Rapid development from concept to prototype, signal processing blocks including filters, adaptive filters, parameter estimators, and synchronization functions.  • Develop all aspects of FPGA implementation, with emphasis on design partitioning, RTL synthesis and simulation, place and route, timing closure, IP integration, and system level debugging. • Work with cross-functional teams to define engineering requirements based on system-level requirements and tradeoffs.  • Create formal engineering documentation including SRS, SDD, ICD, and others. • Bring-up and bench testing of prototype electronics. • Work with manufacturing team to bring up production. Minimum Qualifications • Bachelor of Science in Electrical Engineering • Active Security Clearance • Five (5) plus years of experience with FPGA development in VHDL or Verilog as well as board-level design including FPGA selection, digital design.  • Basic familiarity with analog circuitry including high speed ADCs, DACs, switching voltage regulators, and platform bring-up is a plus. • Hands on experience and a solid understanding in some or all the following: common bus interfaces and IO's such as Gigabit Ethernet, JESD204, PCIe, USB, IC2, and JTAG. • Hands on experience and a solid understanding in some or all the following FPGA design tools: Altera (Intel) Quartus, Xilinx Vivado, Aldec Active-HDL or Riviera-PRO, Modelsim, and version control such as Subversion or git. • Working knowledge of PCB schematic & layout software (e.g. OrCAD). Ability to work with and direct PCB designers. • Basic familiarity with architecture and design of communications systems. • Basic proficiency with C for embedded systems and one higher level language (Python, etc.). • Experience with using lab instruments; oscilloscope, logic analyzer, spectrum analyzer, signal generator. Preferred Qualifications • MS or PhD in Electrical Engineering with emphasis on Signal Processing Algorithms. • Experience modeling DSP algorithms (FFT, filters) and communication waveforms in MATLAB / Python / etc. • In-depth understanding of different FPGA architectures especially as it relates to signal processing and communication systems design. • Demonstrated leadership and mentoring skills. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
Comtech EF Data Tempe, AZ, USA Full-Time
Comtech EF Data
Oct 22, 2019
Senior Process Engineer-Tempe, AZ Featured
Summary The Senior Process Engineer is responsible for the key personnel, processes and company assets to ensure the company’s manufacturing objectives are met. The individual must have a clear understanding of all processes within Manufacturing to make both short and long-term decisions affecting the manufacturing throughout the organization. This position operates in a manufacturing facility and professional office work environment. Responsibilities  • Evaluate data, looking for trends through all areas of Manufacturing and Test • Oversee the support of Assembly Instructions for Manufacturing, making them concise and effective for all Operator abilities  • Evaluate, define and create Tooling requirements throughout the Factory • Implement corrective actions to resolve manufacturing issues • Experience supporting  o Single piece flow, Lean Manufacturing o DFT (Demand Flow Technology) o PCBA manufacturing o Mechanical assembly o RF and Digital circuitry o Just in time principals • Oversee development of complex products to specification, schedules and cost targets.  • Work in collaboration with operations, implementing Design to Cost (DTC) and Design for Manufacturing (DFM) process. • Work with Engineering on Release to Production and Design for Manufacturing. • Develop and Implement procedures and process guidelines for all processes. • Provide technical guidance to the staff. Identify skills and capabilities needed to  • achieve current and future products needs.  • Able to provide vivid and efficient directions to department staff. • Support new products design and proposal efforts. • Ensure timely resolutions of technical issues by implementing best available solutions.  • Establish strategic plans and objectives as it relates to the manufacturing process. Make final decisions on administrations of manufacturing matters.  • Other duties may be assigned. Qualifications • Bachelor's degree (B. A.) or equivalent from two-year college or technical school with an emphasis on Mechanical and/or Manufacturing; Five to ten years related experience as a department head and/or training; or equivalent combination of education and experience preferred. • Required to have good organization and reasoning skills.  • Expertise in the manufacturing of PCBAs and integration into upper level assemblies. • Experience with the diverse requirements of RF assemblies. • Good leadership skills and the ability to work with all aspects of Manufacturing and the Design Group to implement and resolve process related issues. • Must have good writing and verbal skills to present information for evaluation and decision making. • Ability to gather information, consolidate and present to a group. • Learn new software platforms to gather information for statistical analysis. • Strong mathematical and analytical skills required to work through concepts such as fractions, percentages, ratios, and proportions to practical situations. • Above average communications skills, used to present information and findings to all ability levels throughout the company.  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel and talk and hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability
Comtech EF Data Tempe, AZ, USA Full-Time
Comtech EF Data
Oct 22, 2019
Sheet Metal Mechanic II-Tempe, AZ Featured
SUMMARY  Intermediate level sheet metal fabrication position. Sheet Metal Mechanic 2 performs high precision fabrication duties to include: cutting, forming, surface finishing and assembly of raw sheet metals. Will use calibrated measurement devices during fabrication tasks which are to include but not limited to the following: CNC Punches, CNC Press Brakes, shears, notchers, drills, tapping equipment, sheet rolling equipment, and various types of hardware insertion equipment. Duties will also include the use of multiple types of abrasive machines, hand tools and media that yield high aesthetic surface finishes as well as paint and weld preparation surfaces.  ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.  Regular and predictable attendance required.  Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.  Positions and aligns parts in specified relationship to each other.  Performs inspection to ensure parts and assemblies meet production specifications and standards.  Notify supervisor of discrepancies.  QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  EDUCATION and/or EXPERIENCE   High School diploma, GED, technical school training or equivalent combination of education and experience. No less than five (5) years experience as a Sheet Metal Mechanic. Has expert experience at either CNC Punch or CNC Press Brake applications and can perform expert level task without supervision. Must have strong, demonstrative abilities working in a fast paced production area. Ability to read, analyze and interpret technical information on blue prints.  LANGUAGE SKILLS  Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations and with other employees of the organization.  MATHEMATICAL SKILLS  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met  by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to  perform the essential functions.  The physical demands of the position include: constant standing, walking, reaching,  and gripping.  While performing the duties of this job, the employee is regularly required to stand  and use hands 8-10 hours/day.  Material handling demands include: occasional lifting from floor level to work surface  up to 100 lbs. and constant lifting up to 10 lbs.  Vision abilities required by this job include: close vision, distance vision, color vision,  peripheral vision and depth perception. About Us Comtech EF Data Corp. is a leading supplier of communications equipment with a focus on satellite bandwidth efficiency and link optimization. The high-performance satellite communications ground equipment is deployed globally to support mission-critical and demanding applications for government, mobile backhaul, premium enterprise and mobility. Service providers, satellite operators, governments and commercial users wanting to optimize communications, increase throughput and delight customers, are leveraging the performance and flexibility of the Comtech brand. The solutions are facilitating fixed and mobile networks in 160+ countries and across every ocean. For more information, visit www.comtechefdata.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Comtech EF Data Tempe, AZ, USA Full-Time
Freshly
Jul 09, 2019
Warehouse Supervisor Featured
Freshly is one of the fastest-growing food-tech startups and the largest fresh-prepared meal delivery service in the country.  It’s our mission to make eating healthy easier by delivering fresh, nutritious, fully cooked meals directly to consumers. We’re passionate about changing the food industry by pioneering a new way to think about meal delivery, access to fresh and healthy food, and how we eat in general. If helping build a brand that will fundamentally transform an industry is exciting to you, read on! Responsibilities: Lead, plan, organize and control the operation of the shift. Set goals for performance and deadlines in ways that comply with company plans and vision and communicate them to subordinates. Scan pallets/boxes of produce out of inventory. Stacks cases of produce neatly and evenly on a pallet to ensure safe transport. Investigate and correct shipping and receiving errors. Update policies and procedures for warehouse. Oversee warehouse training program for new hires. Work with IT on scanner issues and to correct issues or inconsistencies. Hire, train, develop and supervise warehouse employees. Ensure quality, safety and good manufacturing processes (GMPs) are followed. Comply with FDA, USDA and HACCP standards. Interact with local, state, federal and third-party inspectors. Monitor, manage and improve employee productivity and provide constructive feedback and coaching. Review and maintain time records. Prepare and submit performance reports. Ensure adherence to legal and company policies and procedures and undertake disciplinary actions when appropriate. Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates). Basic troubleshooting and repair on machines. Identify and resolve employee, customer, and/or supplier concerns. About You: Bachelor’s degree in business or a related field. 1-3 years experience in a warehouse/distribution center/operations/manufacturing environment, supervising, evaluating, mentoring, and developing leads/associates; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas. Self-starter, organized and detail oriented with good problem-solving skills. Bilingual English/Spanish (speak, write, and read) preferred. Basic computer skills. Change management skills. Key leadership competencies in addition to high ethical standards, strong values, integrity, drive to deliver results, pride in personal and team performance, decision quality, building effective teams, and action orientation are fundamental imperatives. About Us Freshly is a weekly subscription service delivering healthy and fully prepared meals directly to a customer’s doorstep. The rotating weekly menu offers 30 different flavorful preparations and combinations that are chef-made with the highest quality, 100% all natural ingredients that meet industry leading standards. Each deliciously healthy meal is packed with key nutrients and cooked fresh to order with no artificial flavors, colors, sweeteners, refined sugars, artificial preservatives or hydrogenated oils. In addition to providing free shipping, Freshly uses advanced eco-friendly packaging technology to ensure that meals maintain freshness in transit. Freshly makes embracing a healthier lifestyle deliciously simple, one box at a time. For more information, visit   www.freshly.com . Here’s some chatter about us: -  WSJ - Nestle Buys Stake in Freshly, Putting Healthy Food On The Menu   -  Fortune - Nestle Leads $77M Funding Round In Meal-Delivery Startup Freshly -  Techcrunch Nestlé leads $77M Round For Healthy Meal Startup Freshly   -   WSJ   - Freshly Hires It's New CMO From Spotify - Mayur Gupta We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!
Freshly Phoenix, AZ, USA Full-Time
Professional Diversity Network
Dec 11, 2019
A1A Director, Service Operations
Aetna Description: The Aetna One Advocate Director, Service Ops will report to the Head of Aetna One Advocate Operations and will be responsible for leading a co-located team of managers who oversee teams of associates dedicated to our premium customers. In this role, the Director will verify consistency of member experience by building a strong relationship with Plan Sponsor contacts and partnering with the Director, Clinical Operations to ensure both service and clinical expectations of the A1A program are met. It is imperative that we deliver a differentiated level of service unparalleled in healthcare. For instance, in the Aetna One Advocate program the member is dedicated to the same advocate team for the life of their membership and when there is a significant or persistent need the member will be routed to the same individual member advocate for each interaction and experience. We expect these leaders to drive consistency in a new member experience offering that changes the definition of engagement and service in the healthcare industry. 65125 Fundamental Components: Accountable for detailed plans, activities and roadmap for a successful launch and implementation of the Aetna One Advocate program within the site Select and hire Aetna One Advocate managers and supervisors using criteria that identifies candidates that can lead teams of member advocates and coordinate with clinical staff in providing the member-centric focus and experience our members deserve Oversees and accountable for the operations of the service center handling a customer service function Directs implementation of service standards to ensure delivery of quality-focused, consistent cost effective service and administration Define and employ effective use of KPMs and other tracking metrics that measure the team performance versus expectations Analyzes operational practices for effectiveness and practicality, while creating a culture which is innovative in its approach to solutions Develops an organization that attracts, selects, and retains high caliber, diverse talent able to successfully achieve or exceed business goals; builds a cohesive team that works well together and across other business segment functions Leads and builds high performance teams across units by providing leadership, mentoring and coaching in achieving understanding of the voice of the customer; instill a culture of accountability and ownership for resolving member issues Accountable for leading staff in accordance with Aetna's standards of leadership excellence Effectively and proactively manages to budget, analyzing and acting upon financial variances from plan by identifying additional cost saving strategies Establishes a clear vision aligned with company values; sets specific challenging and achievable objectives and action plans; motivates others to balance customer needs, budgets, and business success Monitors and evaluates service center operational plans ensuring customer service standards are maintained during facility shutdowns (anticipated or unanticipated) and during business activity transfers between locations Coordinates major plan modifications necessitated by unanticipated business or technology developments Use real time member feedback, data & analytics and technology to continuously develop and implement business strategies that provide accurate, proactive and personalized customer service to members, plan sponsors and brokers aligned to service center Background Experience: 7+ years experience in leading and managing customer service operations and member/customer facing teams- Healthcare experience preferred Experience building teams from the ground up dedicated to consumer-centric program or product offering preferred Proven ability to hire and develop top talent through performance management, coaching and leadership Proven strong leadership skills managing large high performance teams Experience leading a team of cross-functional managers to ensure consistent team-by-team execution against goals Multiple years proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes Strategic business acumen and proven organizational, management, and leadership skills Required Skills: Leadership - Anticipating and Innovating, Leadership - Engaging and Developing People, Service - Creating a Differentiated Service Experience Desired Skills: General Business - Demonstrating Business and Industry Acumen, General Business - Turning Data into Information, Service - Managing Organizational Dynamics Functional Skills: Communication - Management: > 25 employees, Customer Service - Call center monitoring & analysis - Inbound calls - call center location, Customer Service - Customer Service - Call Quality Audit - Inbound call monitoring, Customer Service - Customer Service - Outbound calls - survey administration, Management - Management - Customer Service Potential Telework Position: No Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Phoenix, AZ, USA Full-Time
Professional Diversity Network
Dec 11, 2019
Operations Manager
CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Bullhead City, AZ, USA Full-Time
Professional Diversity Network
Dec 11, 2019
BEAUTY CONSULTANT
Walgreens Responsibilities Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. Job Responsibilities/Tasks Customer Experience Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet. Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care. Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. Engages with omni-channel solutions to enhance customer engagement/experience. Locates products in other stores or online if unavailable in the store. Operations Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals. Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Implements company asset protection procedures to identify and minimize profit loss. Processes sales for customers and/or employee purchases on cash register. Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. Has working knowledge of store systems and store equipment. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as assigned. Training & Personal Development Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance. Maintains knowledge of competition, new product/brand launches, and overall industry trends. Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. Attends training and completes e-learning modules requested by Manager or assigned by Corporate. Maintains professional appearance and image in compliance with company guidelines at all times. Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants. Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Professional Diversity Network Phoenix, AZ, USA Full-Time
Professional Diversity Network
Dec 11, 2019
BEAUTY CONSULTANT
Walgreens Responsibilities Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. Job Responsibilities/Tasks Customer Experience Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet. Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care. Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. Engages with omni-channel solutions to enhance customer engagement/experience. Locates products in other stores or online if unavailable in the store. Operations Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals. Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Implements company asset protection procedures to identify and minimize profit loss. Processes sales for customers and/or employee purchases on cash register. Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. Has working knowledge of store systems and store equipment. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as assigned. Training & Personal Development Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance. Maintains knowledge of competition, new product/brand launches, and overall industry trends. Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. Attends training and completes e-learning modules requested by Manager or assigned by Corporate. Maintains professional appearance and image in compliance with company guidelines at all times. Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants. Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Professional Diversity Network Phoenix, AZ, USA Full-Time
Wells Fargo
Dec 11, 2019
Scrum Master 2
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Within the PVSI Shared Services team we are seeking a Scrum Master 2. The role will be responsible for facilitating the scrum process on scrum teams with cross-functional impacts that involve moderately complex project, non-project, or maintenance work. Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint. Uses empirical data to help the team(s) assess their Scrum Maturity , optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance. Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers. Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, an various release processes as appropriate to ensure all risk, security, and development requirements are met. Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards. Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams. Drives Scrum adoption across all levels in the organization. Facilitates and is accountable for owning the Scrum Agile ceremonies for the scrum team(s). Partners with Product owners, Program or Project Managers to communicate delivery of work product from the scrum team and escalates key risks and issues impeding scrum team effectiveness. Identifies skills and competencies of scrum team members and makes adjustments accordingly to promote development and highly effective teams. Required Qualifications 4+ years of experience as a practicing Scrum Master Other Desired Qualifications 5+ years of new product development experience Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Experience leading enterprise wide projects Ability to coordinate, lead and facilitate group meetings Strong analytical and interpretive skills Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Excellent verbal, written, and interpersonal communication skills Ability to assess issues, make quick decisions, implement solutions, and influence change Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Ability to exercise independent judgment to identify and resolve problems Knowledge and understanding of payment product functionality, operational processes, and system processes International or wholesale banking exposure; preferably within Wells Fargo Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Phoenix, AZ, USA Full-Time
Wells Fargo
Dec 11, 2019
Operational Risk Consultant 4
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. Enterprise Information Security offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members. The position is focused on Information Security available for someone with extensive experience in IT Audit, Information Security or Operational Risk Consulting. In order to meet the requirements of the lines of business supported and the Information Security Risk Assessment (ISRA) process, the position will involve use of Policyworks, Environmental Characterization Questionnaires (ECQ), User interface (UI) for external web facing applications and any other required enterprise forms. It may also involve coordinating Federal Financial Institutions Examination Council (FFIEC) Penetration Testing, Code Reviews, Application Site Reviews (ASR), Internal and External Corporate Information Security Evaluations (E-CISE, I-CISE), and working with outside vendors. Day to day job duties include collaboration with Information Security Consultants (ISC), and communicating Information Security education and awareness to different levels of the organization. The position will require the ability to effectively consult on and articulate Information Security issues. Manage and understand multiple security plans and action plans simultaneously while demonstrating excellent time management skills. Reports findings and develops business cases to influence senior management on the need for controls to mitigate risk. Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both 4+ years of information security experience Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders Knowledge and understanding of treasury management industry, products and services Strong organizational, multi-tasking, and prioritizing skills Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA) Certification in Control Self-Assessment (CCSA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification Ability to provide leadership by coaching, training, and mentoring Street Address North Carolina: Field Rep 002 in NC - Field Rep 002, NC AZ-Chandler: 2600 S Price Rd - Chandler, AZ MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC VA-Richmond: 7760 Shrader Rd - Richmond, VA AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ IA-Des Moines: 800 Walnut St - Des Moines, IA UT-Salt Lake City: 260 Charles Lindbergh Dr - Salt Lake City, UT MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Phoenix, AZ, USA Full-Time
Wells Fargo
Dec 11, 2019
1Operational Risk Consultant 5 - Enterprise Compromised Data (ECD)
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company's financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company's shared services functions including corporate properties, security, and global services. Part of Enterprise Shared Services, the Enterprise Compromised Data (ECD) team is responsible for leading the assessment, investigation, and management of compromised data incidents across Wells Fargo, including ensuring data breach notifications to government regulators and individuals are handled appropriately. Reporting to the ECD Internal Review Leader, this role will have the responsibility of leading the development of a various quality assurance and monitoring activities to promote the consistency, effectiveness, and sustainability of the Enterprise Compromised Data processes and controls. Key Responsibilities: Serving as a subject matter expert on the design and execution of incident risk review activities. Leading the development of a risk-based approach on quality assurance and monitoring activities. Supervising/conducting incident reviews and providing results and analysis in an objective and unbiased manner Responding to complex inquiries in group mailbox related to quality assurance or incident letter reviews Creating and maintaining all ECD Internal Review quality assurance program policy and procedure documents Supporting the remediation of audit and other self-identified issues Coordinating with Independent Risk Management to define Enterprise Compromised Data Key Risk Indicators (KRIs) and thresholds to risk appetite statements and risk taxonomies. Reporting and trending of assurance activities to ECD team management and other appropriate contacts Escalating significant risks and exposure to appropriate levels of management Responsible for ensuring enterprise partners and stakeholders are aware of program impacts/changes and procedural changes resulting from initiatives. May be responsible for compromised data incident letter review and mailing; may include suggestions and build out of a new process for executing letters within the Target Operating Model. The successful candidate must be a motivated self-starter with a proven track record in developing a sustainable program in a rapidly changing environment. The candidate will work with ECD Incident responders, management, and partners, providing expertise and consulting for projects and initiatives with moderate to high risk. The candidate will evaluate the adequacy and effectiveness of policies, procedures, processes, systems and controls and may analyze business and/or system changes to determine risk and impact. The candidate will develop reports detailing findings and will work to develop business cases to influence senior management on the need for controls to mitigate risk and ensure regulations are followed. ******Other Wells Fargo hub locations will be considered****** Required Qualifications 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization A BS/BA degree or higher Experience developing partnerships and collaborating with other business and functional areas Risk and regulatory compliance experience Risk management and mitigation experience Ability to communicate confidentially and professionally Ability to effectively respond to inquiries or escalated issues Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results Ability to identify and evaluate exposures and potential risks Ability to interact with integrity and a high level of professionalism with all levels of team members and management Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Ability to work effectively in a virtual team environment Other Desired Qualifications Proven track-record in developing a sustainable assurance process/program in evaluating the design adequacy and operating effectiveness of business processes, controls, and systems. Experience in provide expert guidance on the development of a risk-based testing/quality assurance programs of mid-complex scale. Experience in integrating results from quality assurance programs to the integrated process risk and control (IPRC) program and training guidelines. Demonstrated knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk- related decisions, processes and controls, risk analytics and governance. Motivated self-starter with demonstrated ability to manage a rapidly changing environment Demonstrated experience leading through challenging issues in a fast paced environment Strong conflict management skills that lead to increased collaboration and engagement in challenging situations Experience with regulations and laws affecting data compromise including the Gramm-Leach-Bliley Act (GLBA 501b), General Data Protection Regulation (GDPR), U.S. state and jurisdictions data breach laws and foreign laws and regulations Experience in operational risk management, including compliance, financial crimes risk, and risks related to the consumer protection and general banking regulations Incident expertise including experience leading or participating in an incident response team for incidents that may impact the following areas of expertise; privacy, information security, financial crimes, technology, fraud and third party service providers Ability to effectively multi-task and successfully work on several unrelated projects at the same time. Ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment Experience in drafting policy and procedures Job Expectations Ability to travel up to 25% of the time Street Address AZ-Chandler: 2600 S Price Rd - Chandler, AZ MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO MN-Minneapolis: 600 S 4th St - Minneapolis, MN NC-Charlotte: 401 S Tryon St - Charlotte, NC NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo Chandler, AZ, USA Full-Time
Leslie's Pool Supplies
Dec 11, 2019
Assistant Store Manager
Leslie's is pursuing the next generation of retail management. We believe it is vital to our success to build a culture which has a diverse workforce with many unique and colorful backgrounds. Building that strong and talented pipeline of individuals takes time. Our seasoned store manager training pipeline will transform your skills and knowledge as an Assistant Store Manager and will prepare you for Store Management positions and beyond. If this sounds like you, build your career with the world's largest pool supply retailer today. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here
Leslie's Pool Supplies E Bell Rd, Phoenix, AZ, USA Full-Time
FSA Federal
Dec 11, 2019
Records Examiner / Analyst Supporting the ATF
Focused on delivering unsurpassed services in support of law enforcement and homeland security, FSA, a rapidly growing joint venture owned by trusted solutions providers SAIC and AECOM, has a vacancy for a Records Examiner/Analyst. In this role, you will be supporting the overall mission of the ATF. A Records Examiner/Analyst will provide Data Analyst tasks and executes the following duties: * Review Data and information from multiple sources * Establish case/project files * Enter and retrieve data from data bases * Prepare and format management reports * Manipulate, transfer, compute and print information * Create and manipulate spreadsheets * Prepare and correct reports and correspondence using word processing software * Conduct validation and verification of case files and case data system The Records Examiner / Analyst may serve as the contractor's supervisor in small offices. The Records Examiner / Analyst shall have the ability to: * Be responsible for the day to day supervision of contractor assignments * Provide on-site supervision for Contractor workforce * Provide on-the-job training for new personnel * Ensure Contractor personnel meet periodic training requirements * Schedule Contractor employees * Provide on-site quality assurance and quality control of work performed by Contractor personnel A Records Examiner/Analyst must meet the following qualifications: * A four year undergraduate degree is preferred * Must have one year's experience in a field related to law enforcement * Attention to detail and the ability to read and follow directions is very important * Good oral and written communications skills are highly desirable * Must possess a demonstrated ability to analyze documents to extract information * Ability to review and analyze data and information from multiple sources * Ability to establish case/project files * Ability to enter and retrieve data from data bases * Ability to prepare and format management reports * Ability to manipulate, transfer, and compute and print information * Ability to create and manipulate spreadsheets * Ability to prepare and correct reports and correspondence using word processing software * Ability to obtain and maintain a Public Trust Security Access This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation. Forfeiture Support Associates (FSA), LLC is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, employ, train, compensate, and promote qualified persons in all job titles without regard to age, ancestry, color, gender, HIV status, marital status, medical condition, national origin, physical or mental disability, race, religion, sex, sexual orientation (including gender expression and identity), veteran status, family leave status or any protected group status as defined by applicable law.
FSA Federal Phoenix, AZ, USA Full-Time
Professional Diversity Network
Dec 10, 2019
Part Time Retail Merchandiser Fountain Hills AZ 85268
Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays
Professional Diversity Network Fountain Hills, AZ 85268, USA Full-Time
Leslie's Pool Supplies
Dec 10, 2019
Assistant Store Manager
Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Stop treading water and build your career with the world's largest pool supply retailer today. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Your career is here! IND123
Leslie's Pool Supplies W Elliot Rd, Tempe, AZ, USA Full-Time
Leslie's Pool Supplies
Dec 10, 2019
Jacuzzi Technical Support Manager
The Jacuzzi Technical Support Manager will monitor and respond to all technical inquiries that require in-depth technical knowledge of Jacuzzi pool equipment from the RVP, DM, SM and Service Technicians. They will work with the Analyst and Directors on training opportunities such as in-store training (Store Associates) or onsite training (LPM Technicians). This individual will receive training from all major vendors involved in Jacuzzi (Astral/Zodiac, Raypak, Pentair, etc) and work with Jacuzzi Technical Experts (Service Managers) on regional issues and solutions. They will also handle the occasional customer issue, and help train customer service team on Jacuzzi products. They will manage product quality and issue and escalate to vendor technical support (by product) if needed. Outcomes: Deliver detailed feedback of Jacuzzi products to Merchandising team and vendors in order to improve and innovate Jacuzzi products. Assist the category director in development of comprehensive Product Plans that are consistent with the company's overall goals and tenets. Develop and maintain appropriate scorecards for quality concerns and solutions Establish and maintain the relationships with manufacturers and their technical support in order to quickly solve issues Coordinate new item and product packaging development, monitor compliance with established product specification levels and monitor performance against forecasted goals. Responsible for ensuring compliance and adherence of all company policies and procedures. Assist in development of store assortment plans and retail plan-o-grams. Monitor Jacuzzi product defective rates and scrap in order to see upcoming QC issues before they become widespread. Closely collaborate with Jacuzzi Technical Experts on market specific products and problems (occasional travel required). Assist in training CP and customer service teams on Jacuzzi products. Regularly train with manufacturers on technical aspects of Jacuzzi products. Communication: This position requires strong verbal and written communication skills and must work with all levels throughout the organization as well as with vendors and customers outside of Leslie's. They must be able to create well-written, professional correspondence and documentation. Data Preparation /Analysis: Responsible for producing reports that are accurate and comprehensible to the team to ensure that company goals and initiatives are achieved. Must be able to quickly analyze data and provide recommendations to the Category Director. Attention to Detail: Provide support in areas of technical product knowledge as well as product development strategies. They must provide information and answers that are accurate and complete to ensure that the operations team can execute the proposed program. Time Management: It is imperative that this position effectively manages their work schedule in order to achieve desired results. They need to be effective in setting up and attending meetings with staff, vendor partners, special committee's as well as any other meetings that are scheduled. They must also be competent in managing multiple projects simultaneously. Superior Customer Service: This position must possess an attitude of serving others and helping them grow and develop. They should strive to provide the best possible environment for their customers and be responsive to requests from the operations team, vendors, and Leslie's corporate office staff. Sound Judgment: This position is required to exercise good judgment when making decisions that are in the best interest of the company and the team members involved. This position is also required to make recommendations to Category Directors to achieve company initiatives in an honest and ethical manner. Technical Product Knowledge: Must be trained and have sound product knowledge to understand and evaluate product issues to quickly come to solutions. Dive in to a career with Leslie's!
Leslie's Pool Supplies Phoenix, AZ, USA Full-Time
Leslie's Pool Supplies
Dec 10, 2019
Senior BI Engineer
Design, develop, maintain and support Data Warehouse models and build trusted data sources. Develop, maintains and administers data marts, OLAP cubes, reports, and other data analysis and presentation tools. Upgrades legacy analytic applications for compatibility with the corporate data warehouse architecture and standards. Ensures BI applications comply with applicable corporate, statutory, and quality standards. Works directly with business analysts and the user community to elicit requirements, and deliver actionable information to corporate decision makers. Essential Functions Work with business users and other stakeholders to understand business processes, gather requirements, prepare technical specification documents and translate them into analytical solutions. Contribute to the design, development, maintenance, and support of our Enterprise Data Warehouse on full-stack Microsoft BI Platform. Design and maintain ETL and the supporting data objects for our growing BI infrastructure while also contributing to the ad hoc data report requests to support the business needs. Participate in testing of new BI tools and technology to advance initiatives impacting customer decisions Provide support as required, to ensure the availability and optimized performance of developed applications and visualizations for corporate and field users. Follow established best practices by the team to ensure quality and timely delivery. Monitors and supports daily BI production activities, schedules and alerts. Marginal Functions Promotes best practices, data quality standards, and user's BI skills throughout the organization. Maintains acceptable documentation for work performed Follows Leslie's policies for attendance, security, and professionalism Takes ownership and pride in the quality of our work Focuses on excellence in serving the needs of our users and business Contributes to team and company morale with a positive attitude Executes other related tasks as directed by IT management Bachelor's or Master's degree in computer science, information systems, or a related technical discipline 5+ years of experience in data modeling, data warehouse design, development, maintenance, and support using Microsoft Business Intelligence technology stack (2008/2012/2014/2016) including Integration Services, Reporting Services, Analysis Services and SQL Server. 5+ years of experience in analyzing data and create data visualizations that can drive strategic decisions. Experience in data visualization tools like Tableau, MicroStrategy or PowerBI is preferred (mobile experience is a plus). Automate, optimize and maintain ETL flows in a repeatable, scalable manner. Ability to handle and respond to ad-hoc data support/analytical requests. Experience in building Self-Serve ad-hoc environment. Experience with cloud Data technologies like AWS (Redshift, S3, Glue and Kinesis) or similar Google Cloud or Microsoft Azure and familiarity with any scripting language like Python/R is a plus. Experience in Retail business intelligence is preferred Dive in to a career with Leslie's! IND123
Leslie's Pool Supplies Phoenix, AZ, USA Full-Time
Leslie's Pool Supplies
Dec 10, 2019
Vendor Management & Compliance Manager
Job Scope As a member of the Strategic Vendor Management team, the Vendor Manager is responsible for overseeing key aspects of Leslie's Poolmart third-party supplier relationships. The Vendor Manager will assist with developing vendor deliverables and performance plans and will work to ensure that assigned vendors meet or exceed their contractual obligations by delivering quality products and services on time according to defined agreements. This position will contribute to the efficiency, productivity and success of vendor engagements. Outcomes Manages multiple aspects of assigned vendor relationships, including but not limited to vendor onboarding and program administration, contract management and reporting, performance and relationship management, and stakeholder communication. Collaborates with corporate stakeholders, procurement and legal teams to develop vendor management program materials. Communicating internally and externally the programmatic standards and elements for Leslie's Poolmart vendors. Establishes and maintains a chargeback program for vendors, this program will enforce high standards of vendor compliance and require programmatic evaluation and changes; communicating internally and externally chargeback program effectiveness and budget impact Ensuring the enforcement of compliance policies with vendors, and tracking vendor performance. Develops and maintains reporting on contract performance, vendor performance, and spend for senior management Understands contract market trends, and aligns the correct contract structure to project requirements. Assists with the development and negotiation of vendor contract documents to ensure they include necessary terms and conditions, roles and responsibilities and proper performance penalties and incentives. Ensures contracts go through appropriate approval process before implementation. Supports leadership in the development and enhancement of policies, controls, processes and tools to support vendor management activities. Qualifications Experience in Retail Vendor Management and Vendor Compliance roles Strong understanding of Vendor Management principles and compliance techniques including, chargebacks, policies, EDI, vendor onboarding. Experience leading teams and setting program standards and goals Knowledge of supply chain and merchandising concepts in a retail environment Knowledge of Drop Ship relationships in a retail environment Ability to create reporting for key constituents regarding vendor compliance metrics Required Experience Minimum B.S. or B.A. Degree Data Analysis Skills (e.g., Exporting to MS Excel, data manipulation, Report Formatting, and analysis) Excellent English written and verbal communication skill Strong Analytic, Documentation, and Organizational Skills Efficient with multitasking between multiple projects Proficiency in all Microsoft products including: MS Project, Word, Excel, and PowerPoint, Visio and SharePoint 2010 Ability to make recommendations and present findings to Executive Management. Ability to lead any necessary Process Improvement efforts needed to mature organization Minimum 8 years of Vendor Management Experience Experienced Managing Project Teams and Vendor relationships. Project Management experience preferred Strong Business Operations Management and analytics required The Customer Support Center (Corporate Office) is located in Phoenix, Arizona. The Customer Support Center assists all of Leslie's internal and external customers around the nation. The once warehouse, now office, includes an on-site gym and wellness center, along with covered parking. As the leading pool supply retailer in the nation, we work hard to maintain a supportive and friendly atmosphere that results in innovation and quality service. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Culture of Thrift and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, concerns, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here IND123 #CB
Leslie's Pool Supplies Phoenix, AZ, USA Full-Time
Leslie's Pool Supplies
Dec 10, 2019
System Administrator - Linux
Manage and maintain the technology infrastructure that supports Leslie's e-commerce platforms. Serve as the technical lead for servers, operating systems, databases, and other elements that comprise a web stack and its infrastructure. Setup and configure environments, as well as applying best practices to ensure performance, reliability, security, workflow optimization, and resource management. Work alongside other IT Infrastructure team members supporting technologies such as Windows servers and Avaya phone systems. Manage other IT related projects such as new technology implementations and rollouts. Collaborate with IT leadership in developing and implementing the strategic roadmap for your areas of responsibility. Day-to-Day Maintain a service level of at least 99.9% for Linux production servers. Maintain a high level of customer service and efficiency by maintaining an 85% or greater SLA Resolution Time on all work orders. Replace the Distribution Center Phone Systems in California, Kentucky, and New Jersey Distribution Centers. Upgrade Avaya PBX Call Manager System. Upgrade Avaya CMS System. Help optimize code development and deployment processes through automation. Develop and implement various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases. Support company and IT Initiatives as defined by the IT Strategic Plan. Continue to develop technology skills by participating in user groups and by identifying and attending relevant training sessions. 3+ years experience Linux/UNIX administration and support experience. CentOS knowledge preferred. Apache web server configuration and support experience. Application deployment and systems provisioning using Salt. Code versioning software using Git. Automation, monitoring, and testing using shell, Python, and Ruby. Virtualization and private cloud technologies MySQL database administration and support experience. 3+ years working with Microsoft Windows server technologies such as Active Directory, IIS, DHCP, DNS, and PKI Infrastructures. 3+ years of experience using SQL Server database administration, Reporting Services, Analysis Services, & SSIS. Knowledge and understanding of Storage Attached Network (SAN) technologies. 3+ years of experience working with TCP/IP networking standards, protocols, etc. Ability to troubleshoot advanced TCP/IP and VPN Issues. Knowledge and understanding of Cisco Networking switches, firewalls, and routers. Ability to develop and manage projects. Ability to respond to and address after-hours issues and alerts when they arise. Dive in to a career with Leslie's!
Leslie's Pool Supplies Phoenix, AZ, USA Full-Time
Leslie's Pool Supplies
Dec 10, 2019
Business Analyst/Project Manager
Job Scope As a member of the Omnichannel Systems team, the Business Analyst is responsible for collecting, analyzing, and documenting customer requirements for projects. Creating detailed functional and technical designs that are accurately documented and verified by customers. The Business Analyst will assist the PMO with developing project documentation and ensure project success through on-time deliverables. This position will be responsible for enterprise level projects that contribute to the efficiency, productivity and success of Leslie's Poolmart. Day-to-Day Assists in the establishment of and adheres to well-established, best-practice project management processes/procedures Facilitates the creation of project proposals (including timelines, business value analysis, budgets and resources) Will provide support to IT Management and Business Project Sponsors or Key Stake Holders in fulfilling the vision, direction, and timetable of technical and business process improvement projects that relate to new software development and existing software systems Assist PMO to help lead project activities with emphasis on project requirements gathering/specification, testing, quality assurance and user training Identifies, evaluates and documents business needs and objectives, operational processes and procedures, problems and requirements. Will help complete all project management documentation Gathering and definition of functional requirements, use cases to assist developers in creation of IT solutions to meet business objectives Capable of facilitating communication between stakeholders from all levels of the organization while objectively identifying and resolving conflict. Essential Competencies You are a strong leader with passion for ensuring that as a team we're producing high quality solutions efficiently and quickly. You are able to coordinate resources and timelines on multiple projects to meet multiple deadlines, and can communicate and navigate around road blocks, caveats, or needs pertaining to meeting your teams' goals. You are well versed in modern vendor management best practices. Lead, or contribute to the initial definition and impact assessment and estimation of project concepts and ideas. Ensure successful project delivery from initiation through to closure, within agreed organizational standards & guidelines. Working closely with a team of stakeholders, to lead and facilitate business design activities and to integrate change management activities into project planning activities. Capturing and disseminating knowledge across the brands and ensuring best practice is communicated and adopted. Planning, scheduling, monitoring, implementing and reporting on project activities to a broad range of stakeholders. Experience with hypotheses-driven problem solving Experience bringing analytics to action using visualization tools (e.g. Tableau) Experience influencing business decisions Experience performing complex data analysis Project management experience Knowledge of Drop Ship relationships in a retail environment Ability to create reporting for key constituents regarding vendor compliance metrics Skills Required Minimum B.S. or B.A. Degree 3 to 5 years of general business process experience required with functional experience in critical functions such as Supply Chain, eCommerce, Accounting, Distribution and/or Manufacturing software systems Blend of Project Management/ Business analyst Data Analysis Skills (e.g., Exporting to MS Excel, data manipulation, Report Formatting, and analysis) Excellent written and verbal communication skill Strong Analytic, Documentation, Organizational, and presentation Skills Efficient with multitasking between multiple projects Proficiency in all Microsoft products including: MS Project, Word, Excel, and PowerPoint, Visio and SharePoint 2010 Ability to make recommendations and present findings to Executive Management. Ability to lead any necessary Process Improvement efforts needed to mature organization Dive in to a career with Leslie's! IND123
Leslie's Pool Supplies Phoenix, AZ, USA Full-Time

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