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Envision
Nov 27, 2019
Asst Store Manager Fairchild, WA Featured
Assistant Store Manager Job DetailsJob Location Fairchild - Fairchild AFB, WA Description POSITION SUMMARY Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases.  Assist in the supervision of staff, and scheduling appropriate coverage of staff during store hours.  Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist in the preparation of daily sales accounting and reconciliation. Responsible for assisting in the security of store assets, inventory and cash. Responsible for assisting the Store Manager in maintaining exceptional quality and customer service standards. Assist in training of new employees, identify and conduct training for all employees as needed. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Perform outside sales calls on local businesses.  Ensure store appearance is maintained in a clean and orderly manner.  Promote Ability One sales. Assist Store Manager in coordinating with the BSC Director of Retail Operations on promotions and special sales events.  Look for opportunities to promote the store. Develop and coordinate effective merchandising efforts. Assist Store Manager with the implementation and adherence of legal compliance and all Envision policies and procedures. Responsible for actively maintaining employee morale. Flexibility to perform other duties as assigned by the store manager and/or regional manager.     Qualifications JOB REQUIREMENTS INCLUDE (List as required or preferred )   Education: High school diploma or GED equivalent required; some college coursework in business preferred.   Experience: Minimum of two years of retail experience and/or training and demonstrated managerial skills required; merchandising and marketing experience a plus.   Knowledge/Skills: Basic knowledge of computer applications. Proficient knowledge of customer service principles, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction. Ability to project a professional image to the public. Must possess organizational and mathematical skills. Ability to coordinate and direct a variety of administrative activities. Ability to establish priorities and meet operational deadlines. Ability to plan, assign, supervise and evaluate personnel. Possess good interpersonal and communication skills. Ability to actively support the mission of Envision.   Licenses/Certifications: Current driver’s license and driving record in good standing as applicable. Ability to successfully complete required DOT driver’s certification and successfully complete DOT physical and drug screen, per DOT regulations, as applicable.   Please click on link below to be directed to our website for your application process: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21216&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: 2 to 10   Number of Subordinate Supervisors Reporting to Position: 0   Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.
Envision Fairchild, WA Full-Time
Northern Safety & Industrial
Nov 14, 2019
Inventory Management Representative - Ocala, FL Featured
Inventory Management Representative - Ocala, FL Do you enjoy working in different capacities in a variety of work environments? We're looking for an Inventory Management Representative in the Ocala, FL area! We pride ourselves on superb service and support to our customers. We are looking for an individual who enjoys working in several capacities, in a multitude of work environments. The ideal candidate will: Support our vending machines at customer’s locations by delivering and stocking all their PPE and MRO consumables on a daily basis Build customer relationships and seek additional product opportunities in exiting programs Handle inventory and product for stocking materials for customers Perform general office duties, including computer work, filing, and order entry This position requires a license to make local deliveries using a company vehicle. Must be highly motivated and willing to learn in fast paced office and warehouse settings. Ability to adjust, change, and make sure all responsibilities are fulfilled daily. The chosen candidate will have the ability to represent NSI professionally and have strong interpersonal skills, basic computer experience, excellent written and verbal communication skills, and be organized, thorough, and accurate. High school diploma or 2 to 4 years' related experience and/or training; or equivalent combination of education and experience with direct customer interaction and problem solving are required. Knowledge of industrial MRO products is a plus! Don't miss out on what we can offer you: Great compensation and benefits package Paid holidays and vacation time Voluntary benefit programs, 401K and much more Ability to work in a professional and friendly work environment Work for an industry leader Excellent potential for career growth PLEASE SUBMIT RESUMES TO:  humanresources@northernsafety.com Be a part of a company with a winning attitude! EOE/AA Disability/Vet W
Northern Safety & Industrial Ocala, FL Full-Time
TravelClick, Inc.
Nov 11, 2019
Customer Care Specialist/Technical Support US-FL-Orlando Job ID 2019-2890 Featured
Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Available positions: 1 Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process:   https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Nov 11, 2019
Inside Sales Representative Job Locations US-FL-Orlando Job ID 2019-3396 Featured
nside Sales Representative Job Locations US-FL-Orlando Job ID    2019-3396  Category Sales & Business Development Overview The successful Inside Sales Representative will be a hardworking and creative self-starter, with a proven track record in sales. The Inside Sales Representative will be responsible for prospecting & qualifying leads, consulting with clients, pitching new business, and closing sales across all TravelClick product lines. Additionally, he or she will be responsible for understanding need-based sales opportunity in an assigned portfolio and collaborating closely with Sales & Product groups across the organization to leverage relationships built in a matrixed industry to the best of their advantage to complete the sales process. Lastly, the successful candidate must provide accurate daily, weekly and monthly sales forecasts to management. Responsibilities Prospecting and lead generation for TravelClick solutions to hotel clients, including, independent boutique hotels, management companies, and/or branded properties In-depth discovery of customer needs to qualify and provide custom solutions to meet those needs Relationship building and cultivating Collaborating across sales teams and internal partners to drive sales process forward Outside-the-box thinking to develop new and unique sales tactics Phone-based selling to include online presentations and product demos Basic Qualifications Basic Qualifications   HS Diploma/GED required Knowledge of Microsoft Office Additional Characteristics Bachelor’s degree preferred 3+ years of sales experience Proven track record of sales performance in inside or outside sales, or a top performer in university setting Superior communicator Salesforce knowledge is a plus You are a Doer: You have a focused, “hunter” mentality to find, solicit, and drive new business to the company Credibility is earned at TravelClick through superior execution and getting things done You can get into the details and deliver results under highest expectations of time and quality Being practical and outcome-oriented are highly valued at TravelClick and lead to big wins Your organizational and multi-tasking skills are exceptional Be ready to get hands-on with all aspects of the daily needs You are Self-Motivated: You are always looking to learn more, learn new ways to accomplish and reach your goals Efficient time-management to focus on activities that grow pipeline and revenue is a must You can work independently, and you are also a motivated member of a team with a contagious, positive attitude You thrive in a fast-paced environment You take responsibility for your actions and outcomes You are Customer & Solution-Centric: You have the flexibility to think outside and inside the box You can put yourself in your customers’ shoes and have the ability to empathize with their hotelier-specific needs Grasping hotel-industry concepts and conveying how TravelClick solutions will help a customer win is a must You can foresee and identify needs of the customer and can translate those hotel-specific needs into actionable, product solutions You are a collaborator: There is no room for “I” at TravelClick. Every role and individual is in the organization to drive success for our customers You build trust across the organization by being a good listener and putting your acquired knowledge to effective use You know how to use the tools you are given to be successful You must be persuasive, confident, present well and communicate clearly and effectively to upper management, internal departments and customers You are willing to adjust course when appropriate new ideas, objections or feedback is raised You love working with people Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2117/inside-sales-representative/job LI-ER1 EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Nov 11, 2019
VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Featured
VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Category Customer Experience Overview As a VoicePro Reservation Agent, you will answer incoming calls and provide descriptive information regarding rooms, accommodations, rates, amenities, special packages and guest services, on behalf of properties across The Americas including independent hotels, luxury resorts, and large global brands, all while delivering excellent customer experiences.   Our Reservations Center is an efficient, fast paced, and exciting environment in which you will receive reservation calls from all over the world. This position offers a competitive hourly base rate plus the opportunity to earn $500.00+ per month or more from performance based incentives. New hires are immediately eligible for medical benefits with no waiting period and there are many opportunities to learn and to grow your career with TravelClick!  If you are an outgoing and persuasive person, with experience in customer service or sales roles in hospitality, travel, retail, restaurants, and/or call centers, you will fit in wonderfully among our sales and service driven team.    VoicePro is a 24x7 call center; therefore, we are looking for someone with open availability.  Responsibilities Drive revenue through the selling and up selling of reservations, room types and additional items. Provide quality customer service on every call. Answer customer inquiries, providing professional assistance to potential and existing guests on every call. Provide detailed descriptions of destinations, resort accommodations and products. Provide accurate pricing on all products i.e. accommodations, airline and packages. Suggest products to enhance stay and enjoyment. Up sell products and accommodations whenever possible. Accurately input all data required to complete transactions. Operate multiple computer applications accurately and effectively. Meet and or exceed defined sales goals and targets. Basic Qualifications Basic Qualifications High School Diploma/ GED required 6+ months of experience in Customer Service  Ability to work nights and weekends Additional Characteristics  Bachelor's degree preferred Excellent listener and communicator Proven track record of efficient problem-solving Ability to successfully multitask in fast paced environment using multiple computer applications Proven strong sales, service and closing skills with the ability to overcome objection Background in the travel and trade industry is a plus Experience working is fast paced work environment Hospitality and Service Minded Sales and Service Driven Fluency in another language such as Spanish, Portuguese or French is a plus Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2868/voicepro-reservation-agent/job   EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Nov 11, 2019
Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg Job ID 2019-3208 Featured
 Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg   Job ID  2019-3208 The Digital Media Campaign Manager (Digital MCM) is a client-facing role responsible for managing the overall health of their client portfolio by focusing on maximizing ROAS for the client and maximizing TravelClick profitability. In partnering with the Ad Operations team, they work with the client from creation of the Digital Media Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. The Digital MCM will have excellent client communication skills and be responsible for guiding the client experience through various milestones. This individual must have a strong understanding of Paid Search, Paid Display, and Paid Social, relying on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.   The Digital Media Campaign Manager plays a crucial role in proactive campaign management and must have an in-depth understanding of the client’s property and marketplace to maximize returns for their client base.  They will be responsible for collaborating with internal groups as well as incorporating all TravelClick products (BI & Res) in the management strategy to holistically achieve the client’s goals. This individual must strive to provide the highest quality of work in the quickest, most cost-effective manner. Responsibilities Develop in-depth understanding of client needs and establish a cohesive, trusting relationship Research and develop strategy and digital media plans for clients; identify target audience; recommend budgets and ideal media channels Write and deliver digital media plans to Sales Conduct conference calls with client regarding digital campaign performance and recommended modifications for improved campaign performance Collaborate with internal partners to manage projects and pace through establishing rapport and deadlines; ensure all best practices are being implemented Manage client onboarding and renewal process Draft ad copy and present to client for approval Initiate campaign set-up and workflow for tracking tags  Manage creative development and client approval process  Establish deadlines for various components in order to achieve the completed projects by designated due date Ensure all new and renewal campaigns launch and quality SLAs are met Collaborate with Advertising Operations to develop optimization strategies and detail changes Provide analysis and commentary for client reports Reallocation of cross-channel budgets Pitch new products and increases in budget to existing clients Remain up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers and web sites, and assessing the potential impact of industry events/trends on the client's business Manage digital media campaigns for clients with a proactive, detailed, strategic and analytical approach  Own the development and continued upkeep of client strategy throughout the lifecycle of  digital media campaigns Other duties as assigned  Key Performance Indicators (KPI’s) to monitor success: Campaign ROAS Campaign profitability Campaign pacing Renewal Rate Upsell /Cross Sell; Maximizing the number of TC Products utilized by client for a holistic experience Basic Qualifications Basic Qualifications   High School Diploma/GED required 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through either Paid Search, Paid Social, Paid Display, Programmatic or Email Marketing) 1+ years in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time Additional Characteristics Bachelor’s Degree Experience in Google Analytics and Google AdWords 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through Display Remarketing and TripAdvisor) 1+ years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills Knowledge and experience working with ad tags, basic HTML and rich media Media experience in the Hospitality industry a major advantage Ability to evaluate data trends, understand and evaluate budget/results, upsells, ROAS, margins and KPIs and other numeric data effectively Ability to professionally represent TravelClick at client meetings and on conference calls  Excellent interpersonal skills that encourage team cooperation, promote enthusiasm, and both demonstrate and motivate strategic thinking  Focused on team outcomes rather than individual success Ability to effectively influence key internal partners at all levels within the organization Strong copy writing skills and ability to communicate within guidelines Strong focus on outcomes; has initiative to drive results for excellent campaigns Big picture mindset that takes advantage of opportunities in order to help provide excellent service to clients Proficient in MS Office, with an expertise in MS Excel and PowerPoint Excellent oral and written communication skills  Click on link below to be directed to our website for your application process:  https://careers-travelclick.icims.com/jobs/3208/digital-media-campaign-manager---january-2019/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. FL-Orlando | US-IL-Schaumburg Full-Time
Professional Diversity Network
Dec 09, 2019
Operations Manager
CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Sarasota, FL, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Southwest Ranches, FL, USA Full-Time
Professional Diversity Network
Dec 09, 2019
STORE MANAGER
Walgreens Responsibilities Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate. Follows performance improvement plans offered by District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events.
Professional Diversity Network Jacksonville, FL, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Key West, FL 33040, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Operations Manager
CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Bradenton, FL, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Operations Manager
CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Ponte Vedra Beach, FL 32082, USA Full-Time
Professional Diversity Network
Dec 09, 2019
HERO Assistant Store Manager Trainee (Military and Veterans)
Walgreens Responsibilities HERO Program Summary The Walgreens HERO Program keeps our nation's heroes in mind - with an opportunity for veterans to transition their leadership experience into the civilian world. Through this program, participants start on a path to store management, while pursuing a bachelor's degree through Southern New Hampshire University (or other schools), all to help you achieve your long-term career goals. Through this program, you'll receive the support from senior leadership, as well as on-the-job mentorship, guiding you through our award-winning LEAP Program. LEAP fully prepares you to Lead, Engage, Advance, and Perform as a Walgreens Assistant Store Manager. Program Requirements: At least 6 months military experience **If you do not meet the eligibility requirements for the HERO Program, we encourage you to apply to our open non-Hero Program Shift Lead and/or Assistant Store Manager Trainee opportunities. Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Miami, FL, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Melbourne, FL, USA Full-Time
TransUnion
Dec 09, 2019
Technical Sales Support Analyst
What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. What You'll Bring: • 3 - 5 experience in a technical or sales support position • Experience with - MS Office, Access and/or SQL, file transfer (FTP) and data encryption, and API integrations • Excellent communication and presentations skills including data usage and analysis • Ability to create and deliver insights to clients We'd love to see: • Bachelor's degree in Management Information Systems, Information Systems or related field and/or equivalent work experience • Experience with project management and leadership • Risk Management industry knowledge and experience • Operational process improvement competencies Impact You'll Make: Working in conjunction with the sales team for the successful onboarding of new customers to ensure batch processes are optimized Advise and support customers for API implementations Support and interface with large customers both over the phone and onsite (up to 20% travel) to assist sales team as the subject matter expert on batch and API implementations for customers Tier 2 support on Batch and API related customer issues #DICE #LI-EP1 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. TransUnion's Internal Job Title: Sr Analyst, Business Systems
TransUnion Boca Raton, FL, USA Full-Time
TransUnion
Dec 09, 2019
Software Test Automation Architect
What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're - consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. What You'll Bring: 6+ years' experience with automated testing, UAT, and backend testing 5+ years' experience implementing Selenium or similar test automation framework(s) 5+ years' of python programming experience 4+ years' experience with writing SQL Queries, Performance Testing Tools, Scripting, Linux Working knowledge of MariaDB, REST API, JIRA, Confluence, Fisheye, Jenkins We'd Love to See Experience in technical leading of local and remote teams in good quality testing techniques, use of test management systems Experience working as part of an agile team, with excellent verbal and written communication skills, and the ability to present information within a public setting; excellent organizational and time management skills Collaboration skills to gather input and then experiment with available solutions to validate assumptions and feasibility Impact You'll Make: In the first 30 days - Understanding our various environments, products and abilities of the team and technologies. Beyond 30 days - effectively advocate for standards and best practices across architecture of automated testing, delivery teams, and senior management, provide coherent strategy and clear direction of QA automation design and solutions presented by QA teams and supporting the needs and requirements of our development teams. Optimize, standardize and document our QA environment, guide engineers and analysts in technical aspects of the automation. #DICE #LI-AL1 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. TransUnion's Internal Job Title: Architect, Quality Assurance
TransUnion Boca Raton, FL, USA Full-Time
TransUnion
Dec 09, 2019
Product Owner
What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. What You'll Bring: 3+ years of experience as a product owner, leading requirement gathering efforts, grooming the team backlog, authoring user stories and supporting the product management and engineering team Experience in an Agile/Scrum software development environment High level of competency in MS Office (Word, Excel, PowerPoint and Project) Technical aptitude and exceptional ability to pay close attention to key details in order to analyze, understand and develop new product features Excellent communication skills, verbal and written, including strong presentation skills Highly organized with proven ability to work on cross-functional teams We'd Love to See: Experience with data and analytical solutions Experience working with API based products Product Owner certification Impact You'll Make: You will work directly with the product delivery teams to meet customer and strategic initiative demands and execute on the product vision for the TransUnion Specialized Risk solutions You will coordinate with stakeholders and business vertical leaders to shape the vision and requirements of new products and features You will be responsible for the product backlog for one or more scrum teams, contributing to the joint product roadmap while focusing on team specific backlogs You will analyze metrics and reports to assess product areas of improvement and helps gain sponsorship for new projects You will act as in internal sponsor for projects, and facilitates R&D and innovation by engaging with development and architectural leads We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. TransUnion's Internal Job Title: Consultant, Product Management
TransUnion Boca Raton, FL, USA Full-Time
TransUnion
Dec 09, 2019
Market Business Analyst - Diversified Markets
What We'll Bring: The Diversified Markets Business Analyst will assist in identifying, evaluating, developing, and executing new go-to-market strategies, including but not limited to new products and services, for TransUnion's Diversified Markets Business Unit. Diversified Markets is a dynamic and diverse organization that comprises TU's business in the following 3 high-growth, emerging market segments for the company: Technology/Retail/E-Commerce, Hospitality/Transportation/Gaming, and Technology Platform Providers. What You'll Bring: High level of competency with Excel and PowerPoint Strong quantitative and problem solving skills 2+ year's professional experience in an analytical/ quantitative position depending on educational background Exceptional verbal and written communication skills Strong organizational skills and high degree of comfort managing multiple assignments and priorities simultaneously Proven track record for completing assignments on time Desire to produce high quality work Driven by intellectual curiosity and independent thinking Entrepreneurial "can do" attitude Bachelor's degree with a focus in Business, Finance, Accounting, and Economics We'd Love to See: Candidates with prior management consulting experience will be given additional consideration Candidates with a Master's degree in one of the above-mentioned disciplines will be given additional consideration Impact You'll Make: You will be part of a team focused on key interactions with leading customers, early-stage startups, and business partners in the design and delivery of market-driven solutions. You will perform qualitative and quantitative analysis using internal and external sources to solve important business needs and problems, from the highly strategic to the operational. You will coordinate small-to-medium sized projects, ensuring that initiatives are completed in a timely manner and that customer and stakeholder expectations are met. You will manage multiple projects, collaborate with cross-functional teams, understand overall priorities, and set expectations through clear and frequent communication (both verbal and written). Some of the impactful contributions will encompass the following: Analysis: You will mine internal data for key customer trends and business opportunities You will develop forecasting models (under different assumptions and scenarios) to support growth initiatives You will translate qualitative information (through surveys and one-on-one interviews) into fact-based results, leading to actionable recommendations Communication: You will understand key communication objectives (internal and external) and an effective path to meeting them With management's supervision, you will create client- and executive-ready materials (e.g., agendas, memos, discussion guides, marketing collateral, and PowerPoint presentations) You will help create complete discussion documents with clearly articulated messages and storylines supported by market research and data analysis Project Coordination: You will perform project management and coordination tasks, assigning and coordinating project activities for cross-functional teams, developing project plans and status reports and serving as the communications point for the project You will drive and perform day-to-day operations of assigned projects to ensure that policies and procedures are followed; goals, scope and objectives are met; and services and projects are accomplished efficiently and effectively You will prepare for and facilitate meetings and presentations, managing the pace and topics covered and summarizing and documenting meeting results. You will also provide next steps on outstanding issues and assigned tasks resulting from the meeting or presentation Relationship Building: You will build trust with business partners (internal and external), customers, key decision makers, and project sponsors by meeting individual commitments and collaborating with cross-functional teams You will utilize the relationships you build with product and industry experts as well as members of Sales, Marketing, Product, Finance, IT and other functions to gather insights and develop actionable go-to-market plans We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. TransUnion's Internal Job Title: Analyst, Strategic Planning
TransUnion Boca Raton, FL, USA Full-Time
TransUnion
Dec 09, 2019
Demand Generation Marketing Communications Manager
What We'll Bring: TransUnion's is looking for an experienced demand gen marketer to develop and implement the marketing acquisition strategies and projects for one of our fastest growing business units. You will serve as the primary liaison between the business leadership and the marketing team to translate the business strategies and objectives into marketing programs that deliver meaningful results by collaborating with marketing operations, brand, creative, digital and other functions within the marketing organization. The ideal candidate is a self-starter with a deep understanding of lead generation best practices, the end-to-end marketing funnel, sales pipeline and conversion. They should have experience using marketing to drive B2B sales as well as analyzing and reporting on ROI initiatives. Bring your marketing best practices and creative energy to a team that values innovative thinking and timely execution to drive business results. What You'll Bring: 5+ years of progressive experience in marketing including strong experience in building demand generation programs by leveraging campaign results data to drive strategy. Experience creating and executing ROI-driven marketing campaigns with various types of lead generation programs, including but not limited to email, web, content driven programs, print, social, PPC, SEO, etc. Demonstrated understanding of key performance metrics throughout the entire marketing funnel and experience utilizing proven testing methodologies to optimize results. Experience in B2B marketing role working with an inside or outside sales team. Must be well organized with excellent analytical and negotiating skills, combined with superior oral and written communication skills with a temperament to represent, persuade others, and negotiate in the best interests of the company. Ability to lead, manage and execute multiple projects with varying due dates and requirements. Proficiency in PPT, Excel and Word. A Bachelor's degree in marketing, business field required. What We'd Love to See: Experience working in Salesforce and marketing automation programs. Impact You'll Make: TransUnion's is looking for an experienced Demand Generation Marketing Communications Manager to develop and implement the marketing acquisition strategies and projects for one of our fastest growing business units. You will serve as the primary liaison between the business leadership and the marketing team to translate the business strategies and objectives into marketing programs that deliver meaningful results by collaborating with marketing operations, brand, creative, digital and other functions within the marketing organization. The ideal candidate is a self-starter with a deep understanding of lead generation best practices, the end-to-end marketing funnel, sales pipeline and conversion. They should have experience using marketing to drive B2B sales as well as analyzing and reporting on ROI initiatives. This is an impactful position where you get to bring your marketing best practices and creative energy to a team that values innovative thinking and timely execution to drive business results! Some of the ways you can make an impact include the following: Define and own all lead generation strategies and programs for the business line Conceptualize and manage all aspects of the demand generation programs including digital and content marketing, print, web, social SEO, SEM, PPC and other campaigns from planning through execution and reporting. Be responsible for creative direction and execution lead generation programs, segmentation strategy, and campaign effectiveness. Leverage marketing automation and CRM tools including Eloqua and Salesforce to optimize campaign performance. Measure, analyze and report on the lead-to-close process, sales and marketing program effectiveness, and campaign ROI and outcomes. Draw insights and present results clearly to marketing, sales and executive management to facilitate sound decision making and campaign optimization. Provide visibility into marketing campaign results and measure campaign effectiveness, including outbound marketing metrics, lead distribution, opportunity stages, pipeline contribution, and ROI. Work with internal stakeholders including marketing communications, creative teams, sales ops, sales, product teams, agencies and vendors as needed for campaigns and other projects. Track and manage to budget for programs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. TransUnion's Internal Job Title: Manager I, Marketing Communications
TransUnion Boca Raton, FL, USA Full-Time
TransUnion
Dec 09, 2019
Business Operations Team Lead, Credentialing
What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We continuously explore new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. We also offer flexible time off, flexible workplaces, and an environment that welcomes continued professional growth through the organization. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. What You'll Bring: 3 plus years of supervision of hourly based associates in a financial services, mortgage processing or insurance industry Ability to interpret and analyze different kinds of business information. Ability to identify, articulate and solve complex problems based on submitting business unit needs and local governmental regulations. Ability to make independent judgment, and discretion to render membership approval/declination with little oversight by supervisor/manager Ability to maintain focus, flexibility, and organization. Adjust to continual reprioritization without necessary direction/input from supervisor/manager. Ability to perform multiple tasks and produce high quality deliverables on consistent basis We'd love to see: Strong customer service, verbal and written communication skills. Professional interaction with internal business unit team members and/or external business officers Ability to work in a production environment that is highly regulated Impact You'll Make: First 90 day and beyond The credentialing department works with business clients who want to report or receive data from Transunion. Performance of due diligence examination and or investigation on more complex cases Manage workflow to established schedules and volumes of work received in queues Supervises the on-going operations of the Team according to company policies/procedures and ensures reliable, high quality Customer Service. Continually seeks out process improvements, recommends solutions to improve departmental productivity, efficiency and quality of service Ensures Compliance with applicable State and Federal laws and regulations We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. TransUnion's Internal Job Title: Associate Lead, Membership and Credentialing
TransUnion Boca Raton, FL, USA Full-Time

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