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444 jobs found

Brown & Wood Buick GMC Cadillac Mazda
Nov 14, 2019
Service Business Development Representative Greenville, NC Featured
Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.     Qualifications: Answering both inbound and internal phone calls Handle roughly 100 plus calls daily Communicate professionally with customers and fellow employees Requirements: Direct customer phone communication experience a must Must have the ability to work a varying Monday-Saturday schedule; Successful telephone communication skills Outstanding written communication Microsoft Office and online computer skills Ability to perform multiple tasks Outgoing personality and motivation is a must Experience in a call center or the automotive industry is a plus;   Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.  Please contact:  jstein@brownandwoodauto.com and forward resume.  
Brown & Wood Buick GMC Cadillac Mazda Greenville, NC Full-Time
Construction Jobs Inc
Dec 12, 2019
Director of Preconstruction
About the Company: A large commercial General Contractor operating a $100 million office in the Raleigh, North Carolina market. Focused on building office, laboratory, and upfit projects.  About the Position: We are seeking a Director of Preconstruction for the company,  projects averaging $5 million in size each and going up to $15 million in size.  Requirements: Applicants must have conceptual estimating experience on similar projects in order to be considered. 
Construction Jobs Inc Raleigh, NC, USA
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Franklin, NC 28734, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Durham, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Fayetteville, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Mint Hill, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network High Point, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Bryson City, NC 28713, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Kinston, NC, USA Full-Time
Mondelez International
Dec 12, 2019
Driver CDL - 1911089
Enjoy a 'Sweet' Career and be on the move! Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It at Mondelēz International. We have an exciting opportunity for a CDL Class A Driver like yourself to join us and deliver some of the world's most favorite snacks to customers. You will be delivering directly to stores and large chain warehouses. Imagine if you were craving your favorite snack after a long day only to find it was out of stock? Like you, our customers look forward to our snacks. Our drivers play one of the most important roles - without them we wouldn't be able to deliver our products on time every time. We count on you to make this happen! WHY DRIVE FOR US? A 'SWEET' CAREER: Day driving hours and be home at night! Competitive Pay New Fleet of trucks (in some locations) Never get bored - enjoy a variety of work from driving to making deliveries Global Company operating in over 80 countries Ever had Cadbury, Oreo, Trident, Nabisco, belVita, Wheat Thins, Premium Crackers, or Swedish Fish? Yes, that's us! We make those and many more. We have over 90k Employees - that's about the same number of people who attend the Super Bowl. We sell products in 165 countries - that's over 85% of the world! We give back to the communities and support farming in sustainable ways...now that's something you can feel good about. WHAT WILL YOU BE DOING? We like safety. Rules and regular safety checks ensure our staff and products are protected. You'll enjoy a variety of work and we all chip in together - driving to stores and warehouses to deliver our yummy products at locations where needed. At the end of the day, you'll be unloading any extra undelivered products. You'll appreciate that our customers can't wait to get their hands on our snacks. We make sure to do so on time as we like to keep them happy! HOURS Do you get bored with the same hours every day? Here you will have variety - some hours will be early morning, weekends and holidays on an as needed basis. DO YOU HAVE WHAT IT TAKES? Do you have a CDL-Class A license? Yes, you've got it, that's a large truck! Do you have previous experience with DSD (Direct Store Delivery)? Wow, we REALLY love you! But it's okay if you don't. Know how to use smart phones or tablets? That's all the tech knowledge you'll really need. Able to balance daily receipts? You are good to go. Able to easily lift a large cooler filled with drinks and ice, a Costco size bag of dog food or a child around age 7? That's about 50 pounds which is what you'll need to be able to lift. Do you hate the gym? You'll never need to go again! Why? You'll be lifting, bending, carrying, pushing and pulling - way more fun than squats. All that with a fun, fast-paced environment. Hate monotony of the same hours every day? Your schedule will flex according to deliveries. And of course, we love quality and safety (and so should you)... You must successfully pass our drug test, MVR, and background check. For more information on Driving with Mondelez, call: 844-823-1904 Monday thru Friday, between 7am-8pm CST. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Mondelez International Greensboro, NC, USA Full-Time
Construction Jobs Inc
Dec 11, 2019
Engineer II Hillsboro, OR
Do you want to work with your fellow owners? Rosendin is one of the largest electrical contractors in the United States employing over 6,000 people. We are EMPLOYEE OWNED – For 100 years, Rosendin has created a reputation for building quality electrical and communications installations, building value for clients, and building people within the company.  APPLY TODAY! The Engineer II is responsible for providing technical engineering information and assistance to the Senior Engineer to insure that project complies with the project requirements and all engineering standards, applicable codes, and specifications. Knowledge of all aspects of electrical engineering including power distribution, lighting, grounding, energy conservation, and value engineering as they relate to designing state-of-the-art, constructable projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Oversee Designers and CAD staff assigned to your work or team. In this instance, an Engineer II would feel comfortable and capable supervising a design group of 2-5 people. Review, comment and process equipment and system submittals. Generate project specifications appropriate for the project. Develop complete and accurate sequence of operations for all designed systems. Working knowledge of equipment and system testing and commissioning. Perform coordination between architectural, structural, mechanical, plumbing, process and all electrical trades. Prepare designs, check, and specify power, lighting and auxiliary systems. Prepare power system single line diagrams, to include feeder and over current protection sizing, and equipment elevations. Conduct short circuit and over current protection device coordination studies. Conduct Arc Flash mitigation studies. Perform calculations required to determine distribution capacity due to voltage drop, voltage droop or underground heat effect (Neher-McGrath). Coordinate your work with the project Specifications or equipment buy-out. Visit job sites of remodel projects to field survey existing electrical conditions. Utilize engineering analysis programs and professional judgment to analyze loads, lighting levels, short circuit currents. Conduct value engineering functions. Attend project design team meetings. Interface with various team members, particularly the client, architect, and mechanical contractor/engineer. Work closely with the Rosendin Operations Project Manager to coordinate the design criteria with budgetary issues. Research and resolve drawing interpretation problems, conflicts, interferances, and errors. Oversee Design Team during the construction in order to assure the operations team is provided proper and timely information for installation. This will include attendance at Owner and Contractor meetings. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the positions role within the business unit. EDUCATION AND EXPERIENCE: Bachelor’s degree in engineering, architectural engineering, or construction sciences. This candidate may have successfully completed the Engineer-In-Training and would be working toward his registration as a Professional Engineer.  Securing a Professional Engineering license is ultimately required within two years for this position. A LEED AP® is desired for this position Can be a combination of education, training and relevant experience KNOWLEDGE, SKILLS & ABILITIES: Requires a complete knowledge of electrical engineering for all facets of the work to include power distribution, lighting, grounding, energy conservation, and value engineering as they relate to designing state-of-the-art, constructible projects. Prior experience as an Engineer I is required. High rise residential, Commercial, Data Center experience is a plus. Fluency in Analytics programs for short circuit and over current coordination, and arc flash analysis programs. Fluency with the Codes. Working knowledge of the energy efficiency requirements. Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Ability to prioritize and manage multiple tasks, changing priorities as necessary Ability to work under time pressure and adapt to changing requirements with a positive attitude Effective oral and written communication skills as required for the position Ability to be self-motivated, proactive and an effective team player Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others TRAVEL: 0% WORKING CONDITIONS: General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium Occasional lifting of up to 40 lbs.   Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.  Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.     
Construction Jobs Inc Asheville, NC, USA
Construction Jobs Inc
Dec 11, 2019
Strategic Sourcing Manager Indirect Faciltites Services
Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. We deliver consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.   JOB SUMMARY  The purpose of this position is to manage the development and implementation of a company-wide strategic procurement platform for maintenance, repair and operation (MRO) service and supply contracts, capital expenditures and corporate purchases, with an overall objective of aggregating and leveraging purchasing power, increasing operational efficiency, and increasing profitability.       ESSENTIAL DUTIES AND RESPONSIBILITIES  Develops, plans, organizes and implements national/regional contracting and procurement strategies and programs to increase operational efficiency and profitability. Develops standardized systems and controls for procurement including RFP documentation, work authorization, purchase and change order systems, and supplier/contractor eligibility criteria. Manages the supplier/contractor certification process including review of requisite experience, legal and organizational structure, financial viability, geographic coverage, insurance requirements and other capabilities. Prepares and maintain contracts with national/regional service providers in accordance with company standards. Develops, manages, coordinates global sourcing processes and practices with internal stakeholders. Develops and manages relationships with national/regional suppliers and contractors and assist in contract negotiations Establishes requirements for and ensure the integrity of centralized procurement database systems. Serves as key point of contact for utilization management and coordination with outside procurement/e-procurement solutions. Participates on behalf of the company in approved or sponsored procurement organizations or related initiatives. Develops training programs and assists in training employees in company-wide procurement procedures. Develops company-wide policies and procedures, playbooks and other organizational materials with respect to national/regional procurement. Other duties may be assigned   SUPERVISORY RESPONSIBILITIES  Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.   Requirements QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE   Bachelors degree in Business Administration, Engineering, or Computer Science or equivalent to a 4-year college program in relevant discipline; Minimum 5 years experience in procurement of MRO, services and supplies in multiple industries. Demonstrated experience in contract administration, contract negotiation, quality assurance, and procurement management; Experience in implementing e-procurement solutions with exposure to systems development and supplier management. CERTIFICATES and/or LICENSES   C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred. COMMUNICATION SKILLS   Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. FINANCIAL KNOWLEDGE   Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY   Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and ABILITIES   Advanced skills in Microsoft Office Suite Products and Internet navigation. Experience in working with and managing e-procurement and contracts management platforms. Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously. SCOPE OF RESPONSIBILITY   Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Construction Jobs Inc Durham, NC, USA
Construction Jobs Inc
Dec 11, 2019
Mobile HVAC Maintenance Technician
POSITION PURPOSE This mobile maintenance technician is responsible for performing HVAC (along with minor carpentry, electrical and plumbing) repair and maintenance services at multiple small box retail locations within a geographic area. ACCOUNTABILITIES Perform assignments in the installation, repair, alteration and maintenance of facility systems, including: o HVAC skills, including performing preventive maintenance, trouble shooting, replacing various components, compressors, motors, and repairing refrigerant leaks o Carpentry experience, replacing ceiling tiles, carpet tiles, repairing doors, including locks, hinges, closers, and cabinet/furniture hardware o Electrical experience, replacing bulbs, ballasts, receptacles, switches, and general trouble shooting o Plumbing experience, repairing sinks, toilets, and clearing stoppages Report and communicate on a daily basis all work activity via PDA device Assess and diagnose required repairs, both for estimated cost and escalation to vendor Procure material/parts in a timely manner to meet client service level completion times/dates Possess competent knowledge of the use and care of tools and equipment used in facility maintenance Respond immediately to emergency situations and customer concerns Perform all work to industry standards and maintain a professional manner and appearance at all times Comply with all applicable codes, regulations, governmental agency and Company directives as related to building operations and practice safe work habits       Requirements Qualifications: EDUCATION and EXPERIENCE High school diploma or general education degree (GED) and a minimum of one year of Commercial HVAC experience on Roof Top Units (RTU) OR any similar combination of technical education and experience CERTIFICATES and/or LICENSES Valid driver's license required. Universal CFC required COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. FINANCIAL KNOWLEDGE Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Uses personal computer and / or PDA for work order system, email, ESS and training. Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.   With access to top-tier market intelligence, planning, local site selection and asset strategies, our Global Workplace Services offering includes Enterprise Facilities Management (EFM), Project Management (PJM), Advisory & Transaction Services (A&T), and Management Consulting. We offer end-to-end expertise across all workplace types, scalable delivery, a commitment to world-class safety and ongoing innovations in building efficiencies, energy conservation and CRE technology.    
Construction Jobs Inc Charlotte, NC, USA
Construction Jobs Inc
Dec 11, 2019
Associate Business Analyst
JOB SUMMARY   The purpose of this position is to provide analytical support through research, data collection and data management of information for the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES   Responsible for data collection, data input and/or aggregation and data auditing to support accurate key metric reporting and analysis performed by the organization. Reviews accuracy of information provided and responds to requests from management and vendors. Assists in generating Business As Usual (BAU) reports. Supports ad-hoc presentation/analysis development and responds to information requests from management. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES   No formal supervisory responsibilities in this position. Requirements QUALIFICATIONS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE   Bachelor's degree (BA/BS) from 4-year college or university. Master's degree preferred. 0-2 years of related experience. CERTIFICATES and/or LICENSES   None. COMMUNICATION SKILLS   Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE   Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. REASONING ABILITY   Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and ABILITIES   Experience in the use of Microsoft applications with emphasis on Excel and PowerPoint. SCOPE OF RESPONSIBILITY   Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Construction Jobs Inc Asheville, NC, USA
Construction Jobs Inc
Dec 11, 2019
Maintenance Technician
Thank you for your interest in CBRE. This position is being published in an effort to build our candidate pipeline for our upcoming opportunities. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. JOB SUMMARY   Performs general preventive maintenance and corrective repair of buildings, industrial systems, equipment and grounds. Working under close supervision, assists in monitoring building system operations and performance. Utilizes several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs general preventive maintenance and corrective repair of buildings, industrial systems, equipment and grounds.  Working under close supervision, assists in monitoring building system operations and performance.  Utilizes several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. ESSENTIAL DUTIES AND RESPONSIBILITIES Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety. Performs assigned day-to-day repairs, emergency and preventive maintenance. Completes maintenance and repair records as required. Reviews assigned work orders. Estimates time and materials needed to complete repair. Orders necessary materials and supplies to complete all tasks. Assists with installation and modification of building equipment systems. Assists with troubleshooting and repairs of buildings and installed systems to include: plumbing systems, kitchen equipment, roofs, drains, shop, and HVAC. Inspects new installation for compliance with building codes and safety regulations. Maintains lighting systems throughout the facility, cleaning fixtures and replacing bulbs and lamps. Maintains grounds of facility or property performing such tasks as raking, sweeping, leaf blowing or snow removal. Performs welding, carpentry, furniture assembly and locksmith tasks as needed.  Responds quickly to emergency situations, summoning additional assistance as needed. Performs other duties as assigned.   SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Requirements EDUCATION and EXPERIENCE High school diploma or general education degree (GED) and a minimum of one year of related experience and/or training. CERTIFICATES and/or LICENSES May require valid driver's license. COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. FINANCIAL KNOWLEDGE Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Uses personal computer and / or PDA for work order system, email, ESS and training. Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.  
Construction Jobs Inc Forest City, NC 28043, USA
Construction Jobs Inc
Dec 11, 2019
Aviation Planner
Be involved in projects with our Aviation Planning Team and be a part of a growing Aviation organization that meets our client’s objectives and solves their challenges.   At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Here at WSP, anything is within our reach - and yours as a WSP employee. Come join us and help shape the future!   WSP is currently initiating a search for an Aviation Planner for our Raleigh office, other locations including Chicago or Cincinnati may be considered. Duties and Responsibilities:   Assist senior technical and project management staff in the preparation of airport master plans, airport layout CAD drawings and exhibits, and a range of on-call tasks, Collect, analyze and interpret aviation-related data, Understand and be familiar with FAA Airport Design Standards Prepare or alter CAD drawings, plans and exhibits, and technical documentation, Conduct technical analyses including of runway length and airfield capacity Research environmental, economic, demographic, fiscal, legal and technical variables, Develop and maintain demographic, planning, traffic or environmental databases, Perform alternative analysis under direct supervision, Prepare sections and chapters for master planning reports, technical studies, white papers and research results, Interact professionally with internal staff, clients, airport stakeholders and the public. Requirements Talent is the essence of meeting our client’s objectives, goals and challenges.  If this sounds like a fit for you, we’d love to have that first discussion of you joining our team. Minimum Qualifications: B.S. degree in aviation engineering, aviation management, airport or urban planning, or related fields Have some experience in the airport planning profession Have Proficiency in organizing and analyzing data, performing comparative analyses, and reporting on the findings in a clear and logical manner Have knowledge of FAA design and planning standards and the fundamentals of airport and flight operations Advanced skills with MS Office and spreadsheet solutions (e.g. EXCEL) Intermediate with CAD (e.g. AutoCAD, Revit) and airside modelling software (e.g. AviPLAN)   Preferred Qualifications Skills with GIS and three-dimensional software solutions (e.g. ArcGIS, Sketchup, InfraWorks) strongly desired Skills with graphical layout and design software strongly desired M.S. degree in aviation engineering, aviation management, airport or urban planning, or related fields   About WSP USA     WSP provides a progressive mix of benefits including medical, dental 401k and long term disability focused on a providing health and financial stability throughout the employee’s career.   At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.  Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges, are you ready to get started?    WSP USA is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity   The selected candidate must be authorized to work in the United States. Relocation assistance is not available for this position.        
Construction Jobs Inc Raleigh, NC, USA
Construction Jobs Inc
Dec 11, 2019
Microsoft Dynamics AX Service Delivery Lead
The purpose of the role is: CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Service Delivery Lead to join our Dynamics Centre of Excellence team. The successful candidate will be responsible the end to end service delivery of the financial systems and for the day to day operations of our support team. They will supervise the 2nd and 3rd line support team, oversee the maintenance and repair of our Microsoft Dynamics solution, whilst liaising with the business to ensure the business are fully informed of status, progress and resolution of all issues. Roles and Responsibilities: Has a thorough understanding of Dynamics and supporting technology Manage the Dynamics Support Team in the day-to-day performance of their jobs Enable Dynamics Support analysts to diagnose and resolve Dynamics problems and educate the users (or first line support as appropriate) on resolutions in a prompt, courteous, and professional manner Ensure that support issues and resolutions are fully documented Regularly review support tools to track performance and identify trends, anomalies, and opportunities for improvement Engage with appropriate internal and external resources to resolve technical issues and keep users updated on progress toward resolution Manages, budgets and tracks spending on equipment and staff ensuring adherence to approved budgets Ensures that support team goals and SLAs are met or exceeded. Ensure there is proactive communication to the business where necessary (e.g. system outages, significant changes to either functionality or process) Has a thorough understanding of Dynamics and supporting technology Conducts research to understand solutions and new releases and business plans Acts as mentor and coach to team members Enable Dynamics Support analysts to diagnose and resolve Dynamics problems and educate the users (or first line support as appropriate) on resolutions in a prompt, courteous, and professional manner Ensure requirements are met with consistently high quality of service Identify needs for new features/ enhancements based on incoming requests Maintains relationships with suppliers Ensure that support issues and resolutions are fully documented Regularly review support tools to track performance and identify trends, anomalies, and opportunities for improvement Assist in the quality assurance of new releases of the solution Determine which issues require Dynamics support redirecting those that do not to appropriate team Carry out additional duties as may occur from time to time as instructed and agreed by the Financial Systems support manager. In all activities, ensure timely completion of internal processes and mandatory training. Represent CBRE in a professional and positive manner at all times Requirements Required Qualifications: Education: Bachelors degree in Computer Science or similar degree in related field Skills  Knowledge and Broad understanding of Microsoft Dynamics AX functional capabilities, centered around Finance and Project Management and accounting Working knowledge of technical architecture of Microsoft Dynamics AX Team Leadership and team building Process definition, documentation and implementation Excellent Written and Verbal Communication Good presentation and demonstration skills Ability to work under pressure and meet objectives Problem Solving Knowledge Broad understanding of Microsoft Dynamics AX functional capabilities centred around Finance and Project Management and accounting Working knowledge of technical architecture of Microsoft Dynamics AX Knowledge of ServiceNow or similar service desk solution Understanding of ITIL processes and their application to support Experience 5+ years experience in business systems Experience of working in Agile teams Requirement for some out of hours work Availability on weekends may occasionally be required Desired Skills: ITIL Certification Training in PRINCE2 or a similar methodology would be beneficial Agile Scrum master Bilingual 1+ years supervisory experience Core Competencies: Dedicated to service excellence Puts customers first Collaborates across boundaries
Construction Jobs Inc Charlotte, NC, USA

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