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General Job Description: The Operations Support Specialist is responsible for monitoring performance reporting for their assigned regions/stores. They manage the workflow throughout all departments within the business. The purpose of this position is to optimize daily activities and performance of the business across the board. Performance areas will include operational processes, customer service programs, training & certifications, and store maintenance opportunities. The operational support specialist will work to improve the operations of the organization so that we become more effective, efficient and compliant. To be successful as an Operations Specialist, you should be committed to improving customer experiences and able to ensure operational efficiency. Ultimately, a top-notch Operations Specialist should have excellent organizational, people management, and problem-solving skills.   Major Duties and Responsibilities: Optimizing operational processes and...