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Corps Solutions
Dec 06, 2019
Deployable Virtual Training Environment Simulation (DVTE) Analyst - Intelligence Camp Lejeune, NC Featured
Deployable Virtual Training Environment Simulation (DVTE) Analyst - Intelligence Camp Lejeune, NC Corps Solutions is actively seeking a qualified DVTE Analyst that has a Marine Corps Intelligence background. The DVTE Analyst reports to and receives work direction derivatives from the Site Lead. The DVTE Analyst will perform the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES Provide Intelligence subject matter expertise for integrating Tactical Decision-Making Simulations (TDSs) and other Deployable Virtual Training Environment (DVTE) models and training capabilities into unit and formal school training programs.  Operate, provide instruction on various DVTE simulations, and maintain various training to simulation models with respect to Intelligence operations and contractor’s personal military background.  Provide analysis of a functional area (e.g., Intelligence and opposing forces) and identify strengths and weaknesses as they occur during a simulation-supported event.  Assist and train designated personnel to set up the DVTE suite and operate the myriad simulation programs that make up the DVTE software.  Determine which DVTE model, simulation, or software best supports Tactics, Techniques, and Procedures (TTPs) and training objectives identified by the training audience, and make appropriate recommendations.  Conduct exercise planning meetings. Conduct pre-event tests and evaluation of supporting scenarios and designated exercise terrain into the simulation to support an exercise or series of training events. As needed, develop terrain/maps for exercises. Translate a military operations order in a simulation database and/or scenario.  Assist in collecting information from DVTE exercises and training classes for After-Action Reviews.  Provide feedback to exercise participants on their training and conduct post-event critique and analysis employing various After-Action Review systems.  Maintain proficiency on software in the DVTE suite. Assist in augmenting other simulation program systems. Integrate live, virtual, and constructive simulations to support other DOD agencies’ modeling and simulation programs and exercises. Assist Simulation Center Marine Staff in the accountability of simulation center assets. Perform other related duties incidental to the work described. EDUCATION Bachelor's degree preferred. Completion of a military career level school preferred. EXPERIENCE The ideal candidate is a former Marine SNCO or Officer with an Intelligence background, who has operational experience at the regimental level or above. Minimum of five years of experience in Intelligence operations.  Minimum three years demonstrated knowledge of military doctrine, tactics, and command relationships at the regiment command level, or above.  Direct participation in real-world operations is desired. Experience in DOD modeling and simulation events desired.  CORE SKILLS/COMPETENCIES Required Knowledge, Skills and Abilities Proficiency in Microsoft Office suite. Excellent oral and written communication skills. Strong analytical and problem-solving skills. Excellent organizational, planning, and prioritization skills in support of rapidly changing scheduling and staffing. Excellent interpersonal skills. SPECIAL POSITION NOTATIONS Must have a current Secret security clearance. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://corpssolutions.catsone.com/careers/39823-General/jobs/12758563-Deployable-Virtual-Training-Environment-Simulation-DVTE-Analyst-Intelligence Corps Solutions is a Drug Free Workplace and Equal Opportunity/Affirmative Action Employer. All hiring decisions are based on nondiscriminatory factors without regard to race, color, religion, disability, national origin, sex, pregnancy, childbirth, or related medical conditions, marital status, age, veteran status, genetic information, sexual orientation, gender identity or any other class protected by law. In addition, Corps Solutions engages in affirmative action efforts, where appropriate, to employ, train and promote qualified minorities, women, the disabled, disabled veterans, newly separated veterans or other protected veterans. This organization participates in E-Verify.  If you require assistance applying for any currently open online position, please contact a Corps Solutions representative at careers@corps-solutions.com. Pay Transparency Nondiscrimination Provision
Corps Solutions Camp Lejeune, NC Full-Time
Brown & Wood Buick GMC Cadillac Mazda
Nov 14, 2019
Service Business Development Representative Greenville, NC Featured
Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.     Qualifications: Answering both inbound and internal phone calls Handle roughly 100 plus calls daily Communicate professionally with customers and fellow employees Requirements: Direct customer phone communication experience a must Must have the ability to work a varying Monday-Saturday schedule; Successful telephone communication skills Outstanding written communication Microsoft Office and online computer skills Ability to perform multiple tasks Outgoing personality and motivation is a must Experience in a call center or the automotive industry is a plus;   Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.  Please contact:  jstein@brownandwoodauto.com and forward resume.  
Brown & Wood Buick GMC Cadillac Mazda Greenville, NC Full-Time
Smithfield Foods
Nov 11, 2019
Maintenance Technician - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Maintenance Team.   Maintenance technicians repair and troubleshoot food processing equipment to include: stuffers, vacuum pumps, mixers, grinders, packaging machinery, conveyors, hydraulic units, multivacs, and ovens.  All of this equipment helps deliver Good Food, Responsibly to America’s dinner table.  Maintenance team members at Smithfield do hard and physically demanding work that requires strong mechanic, electrial, and/or electronic aptitude - and Military veterans are a proven fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans .   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions .   A minimum of two (2) years of military service, active duty or reserve. High School diploma or GED Experience in the maintenance field; preferred. Ability to weld stainless steel and other related metals. Knowledge of electrical circuits and troubleshooting, preferred. Prior experience reading schematics and hydraulic drawings, preferred. Good written and verbal communication skills. Bilingual, preferred. May be required to work long hours and weekends. Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10456/job
Smithfield Foods Tar Heel, NC Full-Time
Professional Diversity Network
Dec 07, 2019
Director, Patient Services Alzheimer's Partner & Site Management
Biogen Job Description The Director of Patient Services Alzheimer's Partner & Site Management will lead a team of 1-2 people and is responsible for the Patient Services Alternate Site set-up, Operational Management, and oversight to ensure sourcing and operational execution of outsourced partners and launch contingency planning is successfully executed to ensure customer service levels are delivered. This role will direct cross-functional teams, oversee extensive budgets, and provide direction and oversight of patient and caregiver services spread across up to three contact centers, manage functional vendor spend budget, facilitate contract negotiations, implement timelines and manage key performance indicators to ensure the successful and cost-effective deliver of any contracted services to drive patient access to appropriate therapy. This role effectively collaborates and partners with senior levels of the organization to ensure key strategic initiatives are successfully implemented and deliver the expected outcome. This role will coach, mentor, and develop direct reports to effectively position them for advancement opportunities in the future. This position is critical to the business by ensuring our customers have access to services to effectively remove non-clinical barriers to treatment and overall functional outsourced partner annual spend of ~$30M OPEX supporting the Alzheimer's business ensuring organizational goals and objectives are achieved and that opportunities enhance the value of Patient Services. She/he must have the ability to work in a multi-site team environment and effectively lead program implementation, analysis, and operations across sites and influence key members of leadership to drive business objectives. Responsibilities: * Direct activities to develop and recommend contracting strategies that drive brand and commercial strategic imperatives and improve patient access to Biogen products and achieve the desired customer experience * Influence cross-functional partners and gain alignment on proposed direction of Patient Services contracted services by creating communications outlining the value of each proposal supported by robust data analysis including the outlined value to customers and Biogen * Establishes vision, national strategy and priorities for all Patient Services Alzheimer's Partners * Establish a culture of performance, collaboration and compliance with the partner(s) * Lead to present new ideas, gain alignment, present to Sr. Leadership, and participate in trade-off discussions on how to prioritize key strategic initiatives * Consult and collaborate with Legal and Compliance to ensure all programs are within state and federal regulations to minimize risk to the organization * Create and deliver business readouts that demonstrate optimization of strategy and outlines risks with key recommendations for adjustment * Lead Field Integration strategy to align goals and enhance awareness of Patient Services with internal stakeholders. Proactively seek opportunities to enhance and understand roadblocks with our field sales and Managed Markets field team organizations to share ideas and collaborate on how Patient Services could remove these barriers to further better the brand. * Review & analyze monthly partner spend forecasts to ensure budget adherence * Develop budget mitigation strategies to ensure expenses are on target * Forecast upcoming expenses to ensure vendors are adequately staffed to meet the needs / expectations of the business. * Create performance tracking tools to effectively monitor how vendors are performing against budget * Direct activities to ensure partners are meeting all quality and compliance requirements * Lead new partner onboarding and training process * Lead negotiating vendor contracts as new services are identified, needed or expanded * Collaborate with IT to ensure all system enhancements and improvement opportunities identified are completed timely and functioning properly * Partners with leadership to ensure updated training materials are being effectively utilized * Effectively partner with the Brand, Marketing, and Market Access teams to ensure vendor project deliverables are on-target * Financial forecasting & planning experience * Travel required - 50%, up to ~70% Qualifications * 10 - 15+ years commercial experience in pharmaceutical or biotech industry * 10+ years manager experience within a matrix driven organization * 10+ years in a functional role with subject matter expertise in call center best practices and technologies, productivity, quality measures, culture alignment, and site expansion builds * Proven record in project management and strategic planning * Experience in launching new products, services, or expansions preferred * Superior verbal and written communication skills to influence cross and interdepartmental performance and present complex information to front line employees, call center management, and senior executives. * Apply critical thinking and objectivity in assessing portfolio & corporate strategic challenges, quickly analyzing data and driving towards recommendations * Passion for problem solving, strategic perspective and strong analytical critical thinking skills, including the ability to interpret and synthesize information from various sources * Strong leadership qualities and collaborative work style with the ability to work effectively with and influence individuals across a wide array of functions and levels in the organization * Strong Microsoft Excel skills and experience performing financial analysis * Highly motivated, with track record of initiative, high achievement and superb attention to detail * Action oriented; Ability to adapt to change and implement quickly based on overall direction and needs of the company. Education: Bachelor's Degree Required Master's Degree Preferred (MBA, MHA, or equivalent) Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Digital Program Manager
Biogen Company Description his role will Lead the design, implementation, improvement of Patient Services Alzheimer's processes and capabilities to optimize customer experience through digital services. This role will cross-collaborate with key stakeholders (MCE, IT, PS 2.0 Team/Operations) clarifying digital services requirements, pulling through related communications and process updates, and managing IT and/or customer escalations related to the digital service solutions. Responsible for managing Alzheimer's PS project workstreams and deliverables to include requirements gathering, testing and training and curriculum build. This role ensures processes and procedures are in place, are effective in supporting a best-in-class customer experience through digital services, digital governance, and result in accurate information that translates into compliant offerings 1.Responsible for leading PS digital services design, implementation and integration of digital solutions. Work with IT and build team to address system requirements, troubleshoot errors and identify and implement improvements to business systems, services workflow and design. Identify and implement improvements to digital services workflow and design, and partner with key stakeholders and cross-functional team members to define requirements; and support continuous improvement. 2.Work closely with business units and internal stakeholders to translate new business initiatives into requirements and project plans that align to Alzheimer's digital and business priorities. Identify leading/lagging indicators and action plans to achieve business targets. Strategic accountability and act as thought partner with PMO, PS Operations leadership, Marketing and Field team contacts and IT in determining strategies to achieve targets. 3. Assess environmental signals and potential impact to digital strategy; recommend mitigation plans. Develop and evaluate operational processes to drive effectiveness, quality and efficiencies. Identifies and brings forth opportunities for future enhancements. Solve business plan gaps and issues identified through trend analysis and metric indicators. 4. Responsible for digital services and governance; and incorporating feedback from PS Program Owners and Operations, IT, customers and external partners to enhance offering; Represent digital PS team in PRC Meetings related to digital services design and build. 5. Proactively support and extend digital properties (e.g. CRM portal, Text capability, Chat functionality) and PS processes as designed and implemented, working closely with cross-functional team members to design, test, implement and support the solution. Explore new initiatives in the digital space and design, test and execute pilot(s) to understand future capabilities can be leveraged. 6. Communicate effectively. Ability to cascade messaging in a clear, concise, and timely manner. Familiar with change management principles and ability to pull through key themes through all activities. Qualifications Previous services or service delivery experience Previous SFDC experience At least 5-7 years of experience in process improvement and project management Demonstrated success in leading projects or tactical campaigns Strategic thinking and problem-solving skills (within time/IT/resource constraints) Demonstrated excellence in communication, collaboration and organizational skills High level of proficiency with MS Office (PowerPoint, Excel, Word, SharePoint etc), CRM systems such as SalesForce Education: Bachelors Degree Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Integration and Digital Interoperability Engineer
Viasat Our culture empowers us to do things that other companies would find very difficult, if not impossible. It's uniquely Viasat, and intentionally not like any other company. Viasat produces innovative satellite, tactical and other wireless communication products that enable fast, secure, and efficient communications to any location. If you're looking to join a team in a prover company, then try us on for size. The company has been honored for its record of performance by national magazines such as INC, Forbes, Fortune Small Business, and Business Week, including two years running on the Business 2.0 "100 Fastest Growing Tech Companies." A key to the company's growth and stability has been its flexibility in serving both commercial and military markets. If you are up to a challenge and have 3+ years of experience in a Joint and Special Operation Forces Fires and Operational Integration role perhaps Viasat is the right company for you. As the Joint & SOF Fires Digital Integration Engineer for the Government Systems (GS) group you will help establish and strengthen relationships with new and existing customers. Your Joint & SOF Fires knowledge and contacts within Special Operations and DoD organizations that purchase employ, procure, and utilize systems to enhance Joint and SOF Fires will be helpful in helping us grow. Your experience in collaborating with Operational, Tactical, and Executive leadership teams will assist in developing strategic initiatives. With your mix of operational, tactical, market, and understanding of the technologies which surround Joint and SOF Fires will pave the way to our growth. Furthermore, you will be working on projects of diverse scope that will require little instructions and may work autonomously. Requirements: * Bachelor's degree or equivalent combination of education, experience and certifications* 3 years+ of Joint Fires and Special Operations Tactical Command and Control, Tactics, Doctrine, and Procedures* Knowledge of Joint Fires and Special Operations Tactical Command and Control, Tactics, Doctrine, and Procedures* Understanding of communication technologies employed by SOF and other DoD forces* Knowledgeable in Expeditionary and SOF Tactical Situational Awareness techniques, doctrine, and technologies* Experience with planning, organizing and executing tactical demonstrations * Proven customer service skills * Ability to pass skills testing for grip and static strength, dynamic lifting and work/positional tolerances.* Excellent verbal and written communication skills * This is position is a government position and US Citizenship is required * Active Secret Clearance required * Able to obtain a TS/SCI clearance * Ability to travel up to 75% Preferences: * Experience with Intelligence Surveillance Reconnaissance (ISR), Situational Awareness (SA), and satellite communications technologies* Knowledge of Small Unit Tactics and Special Operations Units with real-world operational and tactical experience * Knowledge of tactical air control operational concepts * Master's degree * US Top Secret Clearance Are you ready to take the next step forward in your Joint & SOF Fires Digital Integration Engineer career? Then submit your resume. It only takes a few minutes and could start you on your new path to a fulfilling career at Viasat. We look forward to hearing from you. To learn more about this site and other office locations, please click here! Additional requirements Minimum education: BA/BS or equivalent experience Years of experience: 3-5 years Travel: Up to 75% Citizenship: US Citizenship Required Clearance: Active United States Secret Clearance
Professional Diversity Network Fort Bragg, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Integration and Digital Interoperability Engineer
Viasat Bigger challenges. Bolder ideas. Global impact. At Viasat, we're on a mission to deliver connections with the capacity to change the world. We're the company behind the world's fastest satellite internet service, with technology that's helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide. Our culture empowers us to do things that other companies would find very difficult, if not impossible. It's uniquely Viasat, and intentionally not like any other company. Viasat produces innovative satellite, tactical and other wireless communication products that enable fast, secure, and efficient communications to any location. If you're looking to join a team in a prover company, then try us on for size. The company has been honored for its record of performance by national magazines such as INC, Forbes, Fortune Small Business, and BusinessWeek, including two years running on the Business 2.0 "100 Fastest Growing Tech Companies." A key to the company's growth and stability has been its flexibility in serving both commercial and military markets. If you are up to a challenge and have 3+ years of experience in a Joint and Special Operation Forces Fires and Operational Integration role perhaps Viasat is the right company for you. As the Joint & SOF Fires Digital Integration Engineer for the Government Systems (GS) group you will help establish and strengthen relationships with new and existing customers. Your Joint & SOF Fires knowledge and contacts within Special Operations and DoD organizations that purchase employ, procure, and utilize systems to enhance Joint and SOF Fires will be helpful in helping us grow. Your experience in collaborating with Operational, Tactical, and Executive leadership teams will assist in developing strategic initiatives. With your mix of operational, tactical, market, and understanding of the technologies which surround Joint and SOF Fires will pave the way to our growth. Furthermore, you will be working on projects of diverse scope that will require little instructions and may work autonomously. Requirements: * Bachelor's degree or equivalent combination of education, experience and certifications* 3 years+ of Joint Fires and Special Operations Tactical Command and Control, Tactics, Doctrine, and Procedures* Knowledge of Joint Fires and Special Operations Tactical Command and Control, Tactics, Doctrine, and Procedures* Understanding of communication technologies employed by SOF and other DoD forces* Knowledgeable in Expeditionary and SOF Tactical Situational Awareness techniques, doctrine, and technologies* Experience with planning, organizing and executing tactical demonstrations * Proven customer service skills * Ability to pass skills testing for grip and static strength, dynamic lifting and work/positional tolerances.* Excellent verbal and written communication skills * This is position is a government position and US Citizenship is required * Active Secret Clearance required * Able to obtain a TS/SCI clearance * Ability to travel up to 75% Preferences: * Experience with Intelligence Surveillance Reconnaissance (ISR), Situational Awareness (SA), and satellite communications technologies* Knowledge of Small Unit Tactics and Special Operations Units with real-world operational and tactical experience * Knowledge of tactical air control operational concepts * Master's degree * US Top Secret Clearance Are you ready to take the next step forward in your Joint & SOF Fires Digital Integration Engineer career? Then submit your resume. It only takes a few minutes and could start you on your new path to a fulfilling career at Viasat. We look forward to hearing from you. To learn more about this site and other office locations, please click here! Additional requirements Minimum education: BA/BS or equivalent experience Years of experience: 3-5 years Travel: Up to 75% Citizenship: US Citizenship Required Clearance: Active United States Secret Clearance
Professional Diversity Network Fort Bragg, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Part-time Nabisco Retail Merchandise Stocker - Durham, NC
Mondelez International Mondelz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelz International personnel. Mondelz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program. Hourly compensation starting range: $12.00 - $13.00, subject to relevant experience. Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Professional Diversity Network Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network St Pauls, NC 28384, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Yadkinville, NC 27055, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Winston-Salem, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Greensboro, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Sr Case Management Coordinator
Biogen Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Senior Intrumentation and Calibration Technician I (Metrology)
Biogen Job Description Due to continued growth and the introduction of new technologies across the site, we are looking for a qualified candidate to support the Instrumentation and Controls (I&C) Dept. in a GMP and Non-GMP environment. In this role you will be responsible for performing corrective and preventative calibrations on manufacturing and laboratory analytical instrumentation as well as supporting manufacturing and laboratory personnel in the use, maintenance and repair of on-site instrumentation and test equipment. Applicants will become trained and skilled in all unit operations in their area and performs most functions with minimal supervision. This person: Performs corrective and preventative calibrations on manufacturing and laboratory analytical instrumentation Supports manufacturing and laboratory personnel in the use, maintenance and repair of on-site instrumentation and test equipment Coordinates on-site and off-site vendor/contractor actions related to the calibration and repair of critical and non-critical instrumentation Performs unscheduled corrective calibrations and repairs Authors changes to procedures and job plans Installs new instrumentation Provides engineering support Investigates problematic equipment failures Provides Validation support *LI-POT7 Qualifications We are interested in hearing from candidates with a proven track record of success in the following areas: Detailed oriented with excellent documentation skills Adaptable to changing needs and demands, comfortable navigating in a changing environment Influencing a positive attitude throughout team Ability to communicate clearly and effectively to all levels of the organization Ability to interact with others in a professional and courteous manner in accordance with Biogen's Core Behaviors The schedule for this role is Monday - Friday from 7:30am-4pm EST After proper training this position will require after hour, on-call support on a rotating basis This position may require 2nd shift hours Monday - Friday Minimum of an Associate's Degree with an emphasis in Electronics/Instrumentation; or a minimum of 2 years related experience and/or training (including military training); or an equivalent combination of education and experience. Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Cary, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Wilmington, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Wilmington, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Chapel Hill, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Wilmington, NC, USA Full-Time

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