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346 jobs found

Brown & Wood Buick GMC Cadillac Mazda
Nov 14, 2019
Service Business Development Representative Greenville, NC Featured
Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.     Qualifications: Answering both inbound and internal phone calls Handle roughly 100 plus calls daily Communicate professionally with customers and fellow employees Requirements: Direct customer phone communication experience a must Must have the ability to work a varying Monday-Saturday schedule; Successful telephone communication skills Outstanding written communication Microsoft Office and online computer skills Ability to perform multiple tasks Outgoing personality and motivation is a must Experience in a call center or the automotive industry is a plus;   Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.  Please contact:  jstein@brownandwoodauto.com and forward resume.  
Brown & Wood Buick GMC Cadillac Mazda Greenville, NC Full-Time
Smithfield Foods
Nov 11, 2019
Maintenance Technician - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Maintenance Team.   Maintenance technicians repair and troubleshoot food processing equipment to include: stuffers, vacuum pumps, mixers, grinders, packaging machinery, conveyors, hydraulic units, multivacs, and ovens.  All of this equipment helps deliver Good Food, Responsibly to America’s dinner table.  Maintenance team members at Smithfield do hard and physically demanding work that requires strong mechanic, electrial, and/or electronic aptitude - and Military veterans are a proven fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans .   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions .   A minimum of two (2) years of military service, active duty or reserve. High School diploma or GED Experience in the maintenance field; preferred. Ability to weld stainless steel and other related metals. Knowledge of electrical circuits and troubleshooting, preferred. Prior experience reading schematics and hydraulic drawings, preferred. Good written and verbal communication skills. Bilingual, preferred. May be required to work long hours and weekends. Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10456/job
Smithfield Foods Tar Heel, NC Full-Time
Smithfield Foods
Nov 11, 2019
Material Handler - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Warehouse and Distribution Team. Material handlers operate the handling equipment and the warehouse management system to receive products, build pallets, and replenish stock that helps deliver Good Food, Responsibly to America’s dinner table.  Material Handlers have a keen eye for safety, attention to detail, and a strong understanding of logistics and supply principles, making military veterans a great fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans . To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions . High school diploma or or general education degree (GED) required. A minimum of two (2) years of military service, active duty or reserve. Previous experience in a warehouse or with heavy lifting preferred Ability to lift up to 60 pounds continually during shift Ability to consistently meet minimum production standards and company service levels Must obtain proper powered industrial truck certifications during initial training phase Ability to understand and follow both written and verbal instructions Ability to operate pallet jack and other required materials handling equipment (MHE) Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10457/job
Smithfield Foods Tar Heel, NC Full-Time
Professional Diversity Network
Dec 07, 2019
Engineer II, Manufacturing Sciences
Biogen Job Description The Engineer II, Manufacturing Sciences will provide support within the Manufacturing Sciences (MS) Cell Banking group. As appropriate, responsibilities include: Perform cell banking activities, utilizing aseptic technique in a GMP environment Execute cell bank growth characterization and stability laboratory experiments Author cell bank manufacturing, growth characterization and stability technical reports Provide support to author and update cell bank documentation Qualifications BS with 2-4 years of experience in chemical engineering, biochemistry, biology or related field. Work experience and technical understanding of mammalian cell culture appropriate to cell banking operations Strong communication skills, organized and team oriented. Ability to work independently and complete projects in an efficient and timely manner Comfortable analyzing scientific datasets Experience with change controls and electronic document management systems Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Engineer III, Manufacturing Sciences
Biogen Job Description The Engineer III, Mfg. Sciences is responsible for creating, updating and communicating technology transfer deliverable schedule and metrics for manufacturing sciences and partner departments. Must be able to analyze complex issues and define potential solutions with minimal guidance. Must concisely and accurately communicate departmental priorities to stakeholders and assist in aligning team priorities. Must be able to evaluate metrics and identify business process redesign opportunities. As appropriate, responsibilities include: Lead programs and support technology transfer projects into cGMP production areas. Coordinate and lead meetings attend sub team meetings as necessary and manage information flow and decisions in project. Ensure the customers and key stakeholders are informed of the timing of activities and their responsibilities related to the Tech Transfer process. Integrate the tech transfer project schedule with other scheduling functions, so the schedule can easily be seen and used by other teams. Coordinating reports/ data in support of Deviations, CAPAs, presentations, technology transfer optimization and business decisions. Support optimization projects towards improved business process flows. Measure and evaluate impact of problem, provides suggested options and implementation plans. Lead the implementation of the agreed upon enhanced processes and monitor effectiveness of new process. Qualifications Education : Biochemistry, Bioengineering, Biochemical, Chemical Engineering or related discipline: Ph.D. with 0-3 years of experience, M.S. with 2-4 years' experience or BA/BS 4-6 yrs. relevant experience in the Biotech / Biopharm industry. Ability to work independently and work as part of a large cross-functional group. Effective communication and project management skills appropriate for leadership of technology transfer projects. Ability to work well in both in an individual and leadership capacities Knowledge of cGMP, FDA/EMA regulations, Process Validation Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Director, Patient Services Alzheimer's Partner & Site Management
Biogen Job Description The Director of Patient Services Alzheimer's Partner & Site Management will lead a team of 1-2 people and is responsible for the Patient Services Alternate Site set-up, Operational Management, and oversight to ensure sourcing and operational execution of outsourced partners and launch contingency planning is successfully executed to ensure customer service levels are delivered. This role will direct cross-functional teams, oversee extensive budgets, and provide direction and oversight of patient and caregiver services spread across up to three contact centers, manage functional vendor spend budget, facilitate contract negotiations, implement timelines and manage key performance indicators to ensure the successful and cost-effective deliver of any contracted services to drive patient access to appropriate therapy. This role effectively collaborates and partners with senior levels of the organization to ensure key strategic initiatives are successfully implemented and deliver the expected outcome. This role will coach, mentor, and develop direct reports to effectively position them for advancement opportunities in the future. This position is critical to the business by ensuring our customers have access to services to effectively remove non-clinical barriers to treatment and overall functional outsourced partner annual spend of ~$30M OPEX supporting the Alzheimer's business ensuring organizational goals and objectives are achieved and that opportunities enhance the value of Patient Services. She/he must have the ability to work in a multi-site team environment and effectively lead program implementation, analysis, and operations across sites and influence key members of leadership to drive business objectives. Responsibilities: * Direct activities to develop and recommend contracting strategies that drive brand and commercial strategic imperatives and improve patient access to Biogen products and achieve the desired customer experience * Influence cross-functional partners and gain alignment on proposed direction of Patient Services contracted services by creating communications outlining the value of each proposal supported by robust data analysis including the outlined value to customers and Biogen * Establishes vision, national strategy and priorities for all Patient Services Alzheimer's Partners * Establish a culture of performance, collaboration and compliance with the partner(s) * Lead to present new ideas, gain alignment, present to Sr. Leadership, and participate in trade-off discussions on how to prioritize key strategic initiatives * Consult and collaborate with Legal and Compliance to ensure all programs are within state and federal regulations to minimize risk to the organization * Create and deliver business readouts that demonstrate optimization of strategy and outlines risks with key recommendations for adjustment * Lead Field Integration strategy to align goals and enhance awareness of Patient Services with internal stakeholders. Proactively seek opportunities to enhance and understand roadblocks with our field sales and Managed Markets field team organizations to share ideas and collaborate on how Patient Services could remove these barriers to further better the brand. * Review & analyze monthly partner spend forecasts to ensure budget adherence * Develop budget mitigation strategies to ensure expenses are on target * Forecast upcoming expenses to ensure vendors are adequately staffed to meet the needs / expectations of the business. * Create performance tracking tools to effectively monitor how vendors are performing against budget * Direct activities to ensure partners are meeting all quality and compliance requirements * Lead new partner onboarding and training process * Lead negotiating vendor contracts as new services are identified, needed or expanded * Collaborate with IT to ensure all system enhancements and improvement opportunities identified are completed timely and functioning properly * Partners with leadership to ensure updated training materials are being effectively utilized * Effectively partner with the Brand, Marketing, and Market Access teams to ensure vendor project deliverables are on-target * Financial forecasting & planning experience * Travel required - 50%, up to ~70% Qualifications * 10 - 15+ years commercial experience in pharmaceutical or biotech industry * 10+ years manager experience within a matrix driven organization * 10+ years in a functional role with subject matter expertise in call center best practices and technologies, productivity, quality measures, culture alignment, and site expansion builds * Proven record in project management and strategic planning * Experience in launching new products, services, or expansions preferred * Superior verbal and written communication skills to influence cross and interdepartmental performance and present complex information to front line employees, call center management, and senior executives. * Apply critical thinking and objectivity in assessing portfolio & corporate strategic challenges, quickly analyzing data and driving towards recommendations * Passion for problem solving, strategic perspective and strong analytical critical thinking skills, including the ability to interpret and synthesize information from various sources * Strong leadership qualities and collaborative work style with the ability to work effectively with and influence individuals across a wide array of functions and levels in the organization * Strong Microsoft Excel skills and experience performing financial analysis * Highly motivated, with track record of initiative, high achievement and superb attention to detail * Action oriented; Ability to adapt to change and implement quickly based on overall direction and needs of the company. Education: Bachelor's Degree Required Master's Degree Preferred (MBA, MHA, or equivalent) Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Engineer III, Manufacturing Sciences
Biogen Job Description As a member of Manufacturing Sciences, the Engineer III will provide technical expertise to the clinical and commercial manufacturing campaigns run at the Parenteral Facility Drug Product site. The focus of this position will be as a site technical expert on fill/finish, visual inspection, and packaging. As appropriate, responsibilities include: Provide technical support on process deviations that occur during production. Lead technology transfers from Technical Development or external partners to the RTP Drug Product site. Technology transfer will include providing decisions for manufacturing implementation of processes and communicating the decisions to the technology transfer team. Author technical reports, protocols and regulatory documents. Support regulatory audits and internal quality organization towards process and batch review and approval. Actively pursue technical improvement projects and implement the changes through the global change control process. Ability to communicate status of continuous improvement activities, deviations, technology transfer deliverable schedule and metrics for Manufacturing Sciences PF group to management and partner departments. Project Management experience in order to facilitate meetings with various stakeholders and communicate to management on the status of programs. Qualifications Ability to work independently and work as part of a large cross-functional group. Effective communication and project management skills appropriate for leadership of technology transfer projects. Comfortable analyzing scientific datasets/strong analytical skills with excellent written skills. Ability to work well in both individual and leadership capacities Knowledge of cGMP, FDA/EMA regulations, Process Validation Education: Biochemistry, Bioengineering, Biochemical, Chemical Engineering or related discipline: Ph.D. with 0-3 years' experience, M.S. with 2-4 years' experience or BA/BS 4-6 yrs relevant experience in the Biotech / Biopharm industry Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Digital Program Manager
Biogen Company Description his role will Lead the design, implementation, improvement of Patient Services Alzheimer's processes and capabilities to optimize customer experience through digital services. This role will cross-collaborate with key stakeholders (MCE, IT, PS 2.0 Team/Operations) clarifying digital services requirements, pulling through related communications and process updates, and managing IT and/or customer escalations related to the digital service solutions. Responsible for managing Alzheimer's PS project workstreams and deliverables to include requirements gathering, testing and training and curriculum build. This role ensures processes and procedures are in place, are effective in supporting a best-in-class customer experience through digital services, digital governance, and result in accurate information that translates into compliant offerings 1.Responsible for leading PS digital services design, implementation and integration of digital solutions. Work with IT and build team to address system requirements, troubleshoot errors and identify and implement improvements to business systems, services workflow and design. Identify and implement improvements to digital services workflow and design, and partner with key stakeholders and cross-functional team members to define requirements; and support continuous improvement. 2.Work closely with business units and internal stakeholders to translate new business initiatives into requirements and project plans that align to Alzheimer's digital and business priorities. Identify leading/lagging indicators and action plans to achieve business targets. Strategic accountability and act as thought partner with PMO, PS Operations leadership, Marketing and Field team contacts and IT in determining strategies to achieve targets. 3. Assess environmental signals and potential impact to digital strategy; recommend mitigation plans. Develop and evaluate operational processes to drive effectiveness, quality and efficiencies. Identifies and brings forth opportunities for future enhancements. Solve business plan gaps and issues identified through trend analysis and metric indicators. 4. Responsible for digital services and governance; and incorporating feedback from PS Program Owners and Operations, IT, customers and external partners to enhance offering; Represent digital PS team in PRC Meetings related to digital services design and build. 5. Proactively support and extend digital properties (e.g. CRM portal, Text capability, Chat functionality) and PS processes as designed and implemented, working closely with cross-functional team members to design, test, implement and support the solution. Explore new initiatives in the digital space and design, test and execute pilot(s) to understand future capabilities can be leveraged. 6. Communicate effectively. Ability to cascade messaging in a clear, concise, and timely manner. Familiar with change management principles and ability to pull through key themes through all activities. Qualifications Previous services or service delivery experience Previous SFDC experience At least 5-7 years of experience in process improvement and project management Demonstrated success in leading projects or tactical campaigns Strategic thinking and problem-solving skills (within time/IT/resource constraints) Demonstrated excellence in communication, collaboration and organizational skills High level of proficiency with MS Office (PowerPoint, Excel, Word, SharePoint etc), CRM systems such as SalesForce Education: Bachelors Degree Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Immunology Specialty Representative - Buy and Bill Biologics - Charlotte, NC
Amplity Health Immunology Specialty Representative Biologics Buy and Bill Amplity Health has a rewarding opportunity for an Immunology Biologic Specialty Representative in the Charlotte, NC market. We are seeking high performing immunology specialty representatives for an opportunity to become a member of a select team. The ability to navigate complex health systems and work in a matrix environment will also be important in this role. In partnership with one of our leading and long- standing premier pharmaceutical partners, we have a current opening in this market. Utilize your office based buy and bill experience, coupled with biologic, and any GI/Rheum, immunology experience to grow your career. Education/Experience Minimum of a Bachelor's Degree 3 years pharmaceutical sales experience required 2 yearsoffice based buy and bill experience required, 3+ years of office based buy and bill experience preferred 3+ years of specialty sales experience selling biologics; in the areas of Immunology, Rheumatology or Gastroenterology a plus Solid understanding of the hospital environment, infusion centers and Account Management In-depth knowledge of the process around billing codes, reimbursement, support and medical benefits dynamics, knowledgeable of the managed care environment and how a product can be approved and obtained based on a policy Understand verification of benefits for patient coverage Experience working collaboratively with Account Executives around contracting Ability to work cross functionally with client's internal sales matrix Capable of developing business plans for the geography Ability to Implement national strategies and programs Ability to travel as needed within this regional territory required Successful completion of pre-employment BI and drug screen required Experience working with Medicare Part B preferred ABOUT US A true partner to global healthcare companies, Amplity Health builds transformational solutions by challenging boundaries and the status quo. Amplity Health has the expertise, infrastructure, and insights to help clients overcome any healthcare commercialization hurdle. With wide-ranging capabilities such as patient identification solutions, multichannel messaging, inside sales and service resourcing, field sales, campaign planning and execution, and more, we have what it takes to maximize commercialization efforts and set strategies up for success. Partnership. Amplified. OUR CULTURE When you join Amplity Health, you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value-based leadership model provides an environment where our employees can work to their full potential.All opportunities with offer competitive compensation including a comprehensive medical benefits package, 401-k benefits, and the opportunity to grow with us. A goal of ours is to continuously drive innovation through our people by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated based on an individual's skills, knowledge, abilities, job performance and other qualifications. We do not condone or tolerate an atmosphere of intimidation or harassment. To learn more about us, visit our website at amplity.com or our social media pages.
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network St Pauls, NC 28384, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Yadkinville, NC 27055, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Winston-Salem, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Greensboro, NC, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Operations Manager
CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Davidson, NC, USA Full-Time
Tekni-Plex
Dec 07, 2019
General Material Handler
  Division: Specialty Business Unit: Liners Department: Location: Winston-Salem Virtual Position: No Shift: Union Position: No Who is Tekni-Plex?                 We are a 50 year global leader in advanced plastic and rubber polymer technology, Tekni-Plex engineers’ solutions to meet customer needs in critical applications that touch every aspect of life, from medical devices used in operating rooms and hospitals, to food packaging in your kitchen. Why Work for us? With Company Values like Innovation, Integrity and Trust and Employee Fulfillment, Tekni-Plex offers every employee around the world the opportunity to stretch, grow and succeed every day. Our employees are challenged to bring new ideas to the table, jump in and get involved and make an impact. Tekni-Plex has a proud history and a compelling future. Behind every great Tekni-Plex product is a team of dedicated employees who are truly making a difference for our customers and who are Tekni-Proud! What is the position where you can add value? We are hiring for a  2nd Shift General Material Handler for our Tri-Seal Division within Tekni-Plex. In this role, the General Material Handler is responsible for servicing the manufacturing machines. Duties will vary depending on the assigned area of responsibility, and may include: unloading, loading, and storing of raw materials transporting finished goods to the shipping area transporting in-process materials, racks, skids, and cylinders to the machines and removing waste materials from the production area. DUTIES AND RESPONSIBILITIES Comply with Good Manufacturing Practices (GMP) Communicate effectively with co-workers and support groups Maintain inventories of raw materials (load/unload store/label) Monitor machine productivity to ensure machine has adequate product/supplies at all times Provide timely and accurate administrative paperwork Complete daily IVO checklist Empty/dispose of trash and scrap supplies from machines daily Load/unload/ship/store finished goods Deliver UPS/FedEx packages to internal customers Stage materials at machines and upload scanners Contact Fork Truck shop if fork truck is in need of repairs Change fork truck battery as needed Read and confirm in a timely manner: JSA, work instructions, and quality documents. Participate on and be a resource to team Perform related duties as assigned by Supervisor.   QUALIFICATIONS Successful completion of TABE (Reading) test. Successful completion of IVO (Industrial Vehicle Operator) certification training. Successful completion of JSA (Job Safety and Health Analysis) reading. Successful completion of GMP (Good Manufacturing Practices) training. Good written and oral communication skills Good mathematical skills Good knowledge of Iren system Basic knowledge of Lotus Notes applications Thorough knowledge of machine locations General knowledge of product lines and process flow General knowledge of tickets and paperwork that aligns with material Basic understanding of production schedules Ability to prioritize machine needs Thorough knowledge of in-process, nonconforming, and packing supplies storage areas General knowledge of warehousing General knowledge of DOT/EPA rules and regulations Thorough knowledge of the proper personal protective equipment (P.P.E.) required for the job Thorough knowledge of TRI SEAL Safety and Health Rules Thorough knowledge of job Tekni-Plex Rewards: At Tekni-Plex, we value all of our people across the globe.  We strive to provide a work environment that leads to your professional fulfillment.  Since fulfillment means something different to everyone, the rewards that Tekni-Plex provides globally are appropriately diverse and suited to help you perform your best inside and outside the company.  Our rewards programs include: We offer a full complement of valuable Health, Wellness, and Welfare benefits which include: Medical, Dental, and Vision Life and Disability 401(k) and Match Wellness Program including EAP Pay for Performance philosophy If you'd like more information about your EEO rights as an applicant under the law, please click on the following document names to download the files for review:   EEO is the Law   &  EEO is the Law Supplement .        
Tekni-Plex Winston-Salem, NC, USA
Professional Diversity Network
Dec 06, 2019
Sr Case Management Coordinator
Biogen Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Cary, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Wilmington, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Wilmington, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Chapel Hill, NC, USA Full-Time

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