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Brown & Wood Buick GMC Cadillac Mazda
Nov 14, 2019
Service Business Development Representative Greenville, NC Featured
Growing Eastern north Carolina automotive dealership seeks Service Business Development Representative in the Greenville area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing service appointments and customer satisfaction.     Qualifications: Answering both inbound and internal phone calls Handle roughly 100 plus calls daily Communicate professionally with customers and fellow employees Requirements: Direct customer phone communication experience a must Must have the ability to work a varying Monday-Saturday schedule; Successful telephone communication skills Outstanding written communication Microsoft Office and online computer skills Ability to perform multiple tasks Outgoing personality and motivation is a must Experience in a call center or the automotive industry is a plus;   Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.  Please contact:  jstein@brownandwoodauto.com and forward resume.  
Brown & Wood Buick GMC Cadillac Mazda Greenville, NC Full-Time
Smithfield Foods
Nov 11, 2019
Maintenance Technician - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Maintenance Team.   Maintenance technicians repair and troubleshoot food processing equipment to include: stuffers, vacuum pumps, mixers, grinders, packaging machinery, conveyors, hydraulic units, multivacs, and ovens.  All of this equipment helps deliver Good Food, Responsibly to America’s dinner table.  Maintenance team members at Smithfield do hard and physically demanding work that requires strong mechanic, electrial, and/or electronic aptitude - and Military veterans are a proven fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans .   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions .   A minimum of two (2) years of military service, active duty or reserve. High School diploma or GED Experience in the maintenance field; preferred. Ability to weld stainless steel and other related metals. Knowledge of electrical circuits and troubleshooting, preferred. Prior experience reading schematics and hydraulic drawings, preferred. Good written and verbal communication skills. Bilingual, preferred. May be required to work long hours and weekends. Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10456/job
Smithfield Foods Tar Heel, NC Full-Time
Smithfield Foods
Nov 11, 2019
Material Handler - Military Veteran Tar Heel, NC Featured
Join the growing community of 1700+ military veterans working at Smithfield Foods, working as a member of our Warehouse and Distribution Team. Material handlers operate the handling equipment and the warehouse management system to receive products, build pallets, and replenish stock that helps deliver Good Food, Responsibly to America’s dinner table.  Material Handlers have a keen eye for safety, attention to detail, and a strong understanding of logistics and supply principles, making military veterans a great fit. Smithfield Salutes, our Veterans Employee Resource Group, is working to make the transition from military to civilian life a seamless one for you and your family.  We encourage military veterans to apply for any job at Smithfield Foods that matches your ability to fix, execute, problem solve, create, or lead. For more information  www.SmithfieldFoods.com/veterans . To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions . High school diploma or or general education degree (GED) required. A minimum of two (2) years of military service, active duty or reserve. Previous experience in a warehouse or with heavy lifting preferred Ability to lift up to 60 pounds continually during shift Ability to consistently meet minimum production standards and company service levels Must obtain proper powered industrial truck certifications during initial training phase Ability to understand and follow both written and verbal instructions Ability to operate pallet jack and other required materials handling equipment (MHE) Click on link below to be directed to our website for your application process:  https://careers-smithfield.icims.com/jobs/10457/job
Smithfield Foods Tar Heel, NC Full-Time
Professional Diversity Network
Dec 05, 2019
Manufacturing Associate - Cell Culture
Biogen Job Description Performs and documents daily manufacturing operations in a cGMP environment that involves operation of process equipment, execution of validation protocols, creating/ revising cGMP documents and other assignments. The incumbent is highly detailed oriented with excellent documentation skills. The incumbent will become trained and skilled at most or all unit operations in their area, often leading the execution of procedures, and performs most functions with minimal supervision. Executes manufacturing processing steps and/or manufacturing support activities, monitoring the process against the batch record and control system. May coordinate or lead process steps as requested Documents/Records and Reviews cGMP data and information (including documentation of deviations) for processing steps and/or equipment activities, following standard operating procedures. Revises or creates documents as instructed. Key documentation includes batch records, SLRs, and equipment logbooks. Actively participates in training activities, managing their individual training plan. Trains other associates as required. Executes validation protocols with minimal supervision/direction of others. Qualifications High school diploma (or equivalent) - Associate's or Bachelor's Degree preferred Targeted biopharmaceutical training (Bioworks or equivalent) and/or related military training also preferred Detailed oriented with excellent documentation skills Operates in a safe manner in order to avoid injury to self and others Strong peer and team leadership skills. Adaptable to changing needs and demands, comfortable navigating in a changing environment Comfortable with ambiguity; quickly understands the needs based on the situation at hand Influencing and leading a positive attitude throughout team Ability to communicate clearly and effectively to all levels of the organization Ability to interact with others in a professional and courteous manner in accordance with Biogen's Core Behaviors Capable to work a 12-hour shift, both day shift or night shift Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Research Triangle Park, Durham, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Quality Practice Advisor - Greensboro, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Greensboro, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Greensboro, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Quality Practice Advisor - Greenville, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Greenville, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Greenville, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Quality Practice Advisor - Lumberton, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Lumberton, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Lumberton, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
QI Project Manager-Practice Transformation
WellCare Health Plans Supports the development and implementation of quality improvement interventions and audits and assists in resolving deficiencies that impact plan compliance to regulatory and accreditation standards. Drives key quality improvement projects requiring the ability to work effectively in a matrix environment in order to receive needed data that reflects the overall health of the plan. Department: Health Services Location: Raleigh, NC Reports To: State President Essential Functions: Establishes and/or revises existing WellCare policies and procedures necessary for successful implementation of the Quality Improvement (QI) Program. Pursues methods to ensure receipt of relevant data, as required for accurate trending of various QI work plan metrics. Analyzes key plan metrics, such as top diagnoses, clinical procedures, and operational performance, to enable the development of sound and valid recommendations regarding and prioritization of clinical and service improvement initiatives. Works with QI Director to convene various QI committees and work groups, set agenda to drive desired meeting outcomes (based on contract and accreditation requirements), and ensure proper recording of committee activities. Acts as knowledge expert for continuous quality improvement activities, educating staff of other functional areas regarding the QI process and accreditation requirements. Performs various quality department functions and processes, such as quality of care complaint/adverse event review and assessment of medical record review results and recommend actions to address any identified improvement opportunities. Manages and monitors clinical quality studies to include receipt and analysis of trended data, assessment of national benchmarks as available, development of improvement recommendations (to include ROI and best practice interventions as appropriate), presentation to senior leadership, implementation of plan, and evaluation for desired result. Recommends strategies to improve member compliance to QI program activities, addressing methods to change knowledge, attitudes and behaviors, such as handbook content, newsletter articles, member outreach interventions, and member focus groups. Recommends methods to improve network provider compliance to health plan QI Program policies and procedures, including profiles/scorecards and efforts to increase provider compliance to practice guidelines, such as through medical record review. Fields annual member and provider satisfaction surveys, working with vendor to clarify results and present findings and recommendations to senior leadership. Assists with efforts to secure successful NCQA accreditation. Performs activities to comply with annual HEDIS data collection and analysis, preparing recommendations to increase rates as appropriate. Participate in site visit preparation and execution by various regulatory and accreditation agencies (DCH, DHR, CMS, EQRO). Monitors and tracks all state and federal quality improvement and reporting requirements. Supports efforts to submit monthly, quarterly, semi-annual, and annual regulatory required performance reports. Assists in developing short range plans for overall area activities. Develops and oversees the implementation of programs and strategies . Acts in liaison capacity with other areas and business units. Makes recommendations on matters of policy in area of expertise. Performs other duties as assigned. Additional Responsibilities: If engaged with a specialized program or special population: Acts as an advocate for the specialized populations. Supports the development and implementation of quality improvement initiatives within the specialized program or special population. Recommends strategies to improve specialized population's compliance to QI program activities. Performs activities to comply with annual HEDIS data collection and analysis, preparing recommendations to increase rates as appropriate for their specialized population. Candidate Education: Required A Bachelor's Degree in nursing or a related health field or equivalent years of related experience. Required A Master's Degree in a related field may be considered in lieu of experience Candidate Experience: Required 4 years of experience in a health care delivery organization, such as a managed care organization or a hospital environment Required 3 years of experience in QI, performing a wide range of functions with strong focus on data analysis and initiation of improvement initiatives that resulted in desired outcome Required 3 years of experience in process improvement and project management Required 2 years of experience in If supporting specialized population(s) or program(s), experience in one of the following areas is required: Behavioral Health, Long-term Care and /or Home and Community Based Services, Pregnant Women or Pediatrics. Required Other Knowledge of Medicaid and/or Medicare programs Candidate Skills: Intermediate Demonstrated organizational skills Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to multi-task Intermediate Other Knowledgeable of current trends in quality improvement in managed health care Intermediate Other Knowledgeable of DCH, DHR and CMS regulatory requirements Intermediate Other Knowledgeable of JCAHO, NCQA, HEDIS and CAHPS requirements Intermediate Other Ability and confidence to make decisions based on scope of the job Intermediate Other Ability to work on multiple projects and tasks on a daily basis, remaining calm under pressure Intermediate Other Ability to be flexible in the face of changing priorities Intermediate Other Ability to work effectively across departmental lines Licenses and Certifications: A license in one of the following is required: Preferred Licensed Registered Nurse (RN) Preferred Six Sigma Certification Preferred Lean Certification Preferred Cerified Professionals in Healthcare Quality (CPHQ) Required Other Appropriate state licensure Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Visio Required Intermediate Microsoft PowerPoint Required Intermediate Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Concord, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Elkin, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Sunset Beach, NC 28468, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Concord, NC, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Hendersonville, NC, USA Full-Time
Mondelez International
Dec 05, 2019
Part-time Nabisco Retail Merchandise Stocker- Huntersville, NC - 1913238
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 80,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelēz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelēz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel. Mondelēz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program. Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Mondelez International Huntersville, NC 28078, USA Part-Time
Mondelez International
Dec 05, 2019
Part-time Nabisco Retail Merchandise Stocker- Mooresville, NC - 1913234
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 80,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelēz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelēz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel. Mondelēz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program. Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Mondelez International Mooresville, NC, USA Part-Time
Mondelez International
Dec 05, 2019
Part-time Nabisco Retail Merchandise Stocker - Goldsboro, NC - 1913136
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 80,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelēz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelēz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel. Mondelēz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program. Hourly compensation starting rate: $12.50, subject to relevant experience Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Mondelez International Goldsboro, NC, USA Part-Time
DynCorp International LLC
Dec 05, 2019
General Clerk III
Job Summary The General Clerk III uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract) The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Assist in a variety of administrative matters Maintaining a wide variety of financial or other records (stored both manually and electronically). Verifying statistical reports for accuracy and completeness; compiling information and handling and adjusting complaints. Posting to individual accounts, opening mail, calculating and posting charges to departmental accounts. Operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. General Clerk III may also direct lower level clerks Perform other duties as assigned. Knowledge & Skills Working knowledge of general office procedures. Fluency in English, both oral and written communication. Knowledge of business; accurate use of office machines. Knowledge of alphabetical and numerical filing systems Experience & Education High school degree or equivalent required Specialized training courses as a General Clerk is desirable Minimum of one year actual and recent experience in administrative functions. Completion of business course may be substituted for experience. Physical Requirements/Working Environment CONUS: Generally, works in normal office environment, but may be required to travel domestically and internationally on short notice, to austere environments, under harsh living conditions. OCONUS: Some positions will be assigned to overseas locations where living and working conditions at assignment location could be remote and uncomfortable, with long hours, exposure to weather, dust, and hazardous/harsh conditions. Travel May be required to travel domestically and internationally on short notice, to austere environments, under harsh living conditions. Qualifications: Previous experience in Administrative and/or Human Resources role dealing with training and Learning Management Systems (LMS) preferred.
DynCorp International LLC Fort Bragg, NC, USA Full-Time
Professional Diversity Network
Dec 04, 2019
*Quality Practice Advisor - Raleigh, North Carolina
WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Raleigh, NC, USA Full-Time
Professional Diversity Network
Dec 04, 2019
Operations Manager
CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Chapel Hill, NC, USA Full-Time

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