Aug 21, 2023

Director of Donor Services

  • Purdue Research Foundation
  • West Lafayette, IN, USA
Full-Time Other

Job Description

  • Assist the Senior Director of Donor Services in creating, maintaining and improving a system that provides accurate gift entry, timely updating of biographical information, courteous donor relations, timely and accurate receipting of gifts, and timely and accurate financial reporting. 

Additional Responsibilities

  • Manage the daily workflow of gifts, biographical data and special projects. 
  • Become proficient in the use of selected technology and software to accomplish timely and accurate gift processing, receipting and reporting.
  • Learn and be able to instruct staff on use of Ascend Salesforce, SAP, credit card software, Double the Donation software, Perceptive Content, and other applications as needed.
  • Oversee testing of software upgrades, or replacements, offering suggestions for new or enhanced software. 
  • Review, revise and update all policies and procedures to assure timeliness and accuracy of ongoing departmental responsibilities.
  • Provide training for all Donor Services staff, including regional campus staff. 
  • Assist the Senior Director of Donor Services in providing continuous improvement to the entire operation.
  • Ensure that department is operating using current CASE standards, IRS standards, Purdue for Life Foundation standards and Purdue cash handling policies.
  • Assume responsibility for the department in the absence of the Senior Director and make timely decisions as needed.
  • Provide instruction to other Purdue for Life and Purdue University staff regarding Ascend Salesforce and interpretation of giving.
  • Build relationships across the University campus, Purdue for Life Foundation and Purdue Research Foundation to be able to respond to various information request timely and accurately.
  • Supervise employees with responsibility in gift processing, receipting, daily reconciliation, audits and reporting.
  • Other duties as assigned.

Skills, Knowledge and Expertise

  • Detail-oriented, strong organizational skills, problem-solving, written and verbal communication skills required. 
  • Interest in and ability to learn new technologies and software applications.  
  • Strong work ethic, ability to work independently as well as in a team environment. 
  • Able to handle confidential material responsibly and interact professionally with a wide spectrum of individuals.
  • Strong computer skills; Microsoft Word, Excel, and preferred Salesforce CRM experience. 
  • Must be able to be bonded.
  • Familiarity with university environments, especially Purdue, is preferred.
  • Some after hours and weekend work required.
  • Regular and reliable in-person attendance is a requirement of this position. 


  • Experience with databases and accounting procedures.
  • Supervisory experience required. 
  • Development experience preferred.
  • Bachelor's degree required.

About Purdue for Life Foundation

The Purdue for Life Foundation is an equal opportunity, affirmative action employer. Purdue for Life views, evaluates, and treats all persons in all Foundation-related activities solely as individuals on the basis of their own personal abilities, qualifications, and other relevant characteristics.  All qualified applicants for employment will receive consideration without regard to race, religion, color, gender, national origin or ancestry, genetic information, marital status, parental status, sexual orientation, gender identity and expression, disability, or status as a veteran.

A criminal conviction check and negative controlled substance test are required for employment in this position.



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