Jan 26, 2023

System Administrator

  • Black Box
  • New Jersey, USA
Full-Time Construction Defense Engineering Information Technology Management Other QA-Quality Control Sales

Job Description

Job Description

Essential Functions:
  • Provide service and support for all customer incident, problem, and change requests.
  • Manage all on site installation, repair, maintenance and test tasks.
  • Diagnose errors or technical problems and determining proper solutions.
  • Maintain and repair hardware and peripheral devices.
  • Perform preventative, routine, and environmental maintenance and inspections for all equipment, components, systems, and infrastructure.
  • Organize and coordinate within planned maintenance windows for all design, implementation, problems, and change requests.
  • Produce timely and detailed service reports.
  • Follow incident handling and management procedures for all events and problems.
  • Design, development, and implementation of programs and applications
  • Perform analysis and trending to provide innovative solutions for application requirements.
  • Perform application testing, code reviews, and debugging to ensure applications perform according to requirements.
  • Perform Software Configuration, Release, Deployment, and Testing for all network CI's.
  • Follow incident handling and management procedures for all events and problems.
  • Manage all on site installation, repair, maintenance and test tasks.
  • Provide timely and detailed service reports.
  • Supervise a team of 8 Customer Service Representatives

Education Requirements:
  • Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or any equivalent combination of education and/or experience may be substituted for the above on a year-for-year basis.

Experience Requirements:
  • 5 years of database, network administration, or system administration experience
  • System administration and IT certification in Linux, Microsoft, or other network related fields are a plus.
  • Working knowledge of virtualization, VMWare, or equivalent
  • Strong knowledge of implementing and developing service desk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
  • Microsoft Certified System Engineer (MCSE) or Microsoft Certified System Administrator certification is a plus.

Other Qualifications, Skills & Certifications:
  • Demonstrated knowledge of LAN/WAN and Data Communication Systems- [Certification Requirements]
  • Knowledge of Departure Control Systems (DCS) and host connectivity, including baggage message process.
  • Experience with SITA Common Use Passenger Processing System (CUPPS), Common Use Self Service (CUSS), and AMS is preferred.
  • Understanding of networking and TCP/IP.
  • Knowledge of Microsoft technologies including DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), Active Directory and Exchange.
  • Solid coding and computer system skills, for a variety of coding languages including; Python and Java.
  • Mobile Development experience.
  • Strong analytical skills.
  • Working knowledge of office automation
  • Experience supporting and working with cross-functional teams in a fast pace environment.
  • Must be fluent in English (spoken and written), interpersonal and communication skills.
  • Strong MS Office experience

#LI-VB1About Us

What's in it for You?

Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

About Black Box

Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.

We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


Other, Project Management



Security Clearance

NO Security Clearance

Apply Now