Sep 22, 2022

Storeroom Stockkeeper

  • The Culinary Institute of America
  • Napa, CA, USA
Full-Time Purchasing - Procurement Restaurant - Food Service Warehouse

Job Description


The Storeroom Stockkeeper is the top ranked clerk position in the facility and supervises all activity in any area in the Assistant Storeroom Manager’s absence, including during “down” periods.  This position models customer service skills for other clerks.  The Stockkeeper is responsible for the expedient and accurate fill of supplemental orders, as well as correcting issue errors.  In management’s absence, the Stockkeeper is charged with resolving any customer complaint that may arise and will proactively assist staff, students and instructors with any required product and procedural questions when they are in the facility and will assist in the training of all new hires to the Storeroom.  



  • Ensures all daily and supplemental orders are filled while monitoring correct fill and ensuring the quality of product issued.
  • Verifies quality standards are met on all products; handles any quality or fill problems that may arise with students or instructors.  Identifies and thoroughly evaluates the proper quality of all perishable and international foodstuffs to CIA standards and discuss with students and instructors.
  • Maintains a working knowledge of all products, product lines and quality standards for items received in warehouse.
  • Works with Chef instructors to obtain a thorough knowledge of the venues in which they currently teach.
  • Greets and assists all customers to the area either in person or by phone in a professional, friendly, and courteous manner, modeling proper customer service for all other Storeroom clerks.
  • Completes all assigned cleaning assignments and work to ensure the constant general safety and sanitation of the facility.
  • Opens Storeroom for business and stage AM kitchen orders for pick up when need dictates and assists in the proper staging of all kitchen orders for pick up.
  • Assists in any routine or monthly inventories as required.
  • Cross trains to cover inventories and purchases products as required.
  • Act as supervisor to Storeroom staff in Manager’s absence or as the workload dictate and participate in the proper training of new hires.
  • Any and all other duties as assigned.



Security Clearance

Requires Security Clearance

Job Requirements



  • High School Diploma or GED required.


  • Two (2) to three (3) years of experience in a food services and/or storeroom operations.


  • Valid California Driver’s License.



  • One (1) year of experience working with, and assessing quality standards of culinary food service ingredients, including produce and proteins.
  • Previous experience processing credit and debit forms.
  • Experience using purchasing systems; knowledge of Oracle and/or Eatec systems desired.



  • Working knowledge of all procedures and processes to identify and thoroughly address problems before they become visible to storeroom customers.
  • Ability to identify and evaluate the proper quality of all perishable and international foodstuffs including fresh seafood.
  • Strong computer experience using Excel, and the ability to work effectively with Purchasing systems, including printing transfer detail and future needs reports, examining purchase and transfer information for a specific ingredient or kitchen, and generating purchase orders and receiving documents.  Ability to assist new hires and our customers in Eatec’s use when required.
  • Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
  • Demonstrated ability to show a high level of service responsiveness to internal customers.
  • Ability to manage detailed records and paperwork accurately, effectively, quickly and legibly.
  • The ability to handle all departmental vehicles, and advise management if maintenance is required.



  • Must be available to work overtime on nights and weekends, as required by business needs.
  • Ability to handle a physically demanding job, requiring a great deal of walking, bending, and lifting weights up to fifty (50) pounds.
  • Ability to lift and carry more than fifty (50) pounds with assistance.
  • Ability to withstand high ambient outdoor temperatures while working at the loading dock and refrigerated and freezer areas.



At The Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits.  We believe in supporting our employees with benefits to assist with work life balance.

Benefits are offered based on the position type and status. Benefits offered may include:

  • Medical and prescription drug plan
  • Dental plan, Vision plan
  • Insurance: Life, Home, Auto, even Pet!
  • Short- and long-term disability plans
  • Generous paid time off programs, including paid holidays
  • Retirement savings plan 403(b) with company contribution
  • Employee assistance program
  • And more!


The CIA has implemented a policy requiring all employees, students and on-site contractors to receive the COVID-19 vaccination.  Reasonable accommodations are available to applicants when legally required.

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