Aug 14, 2022

Service Writer

  • Professional Diversity Network
  • Seekonk, MA, USA
Full-Time Other

Job Description

United Rentals

Great company. Great people. Great opportunities.As a Service Writer at United Rentals, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency. You are also responsible for scheduling, maintaining equipment files, processing service related invoices, handling customer inquiries and keeping the service department informed with respect to service bulletins and general information.Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities. Additional duties include the following:Work Order Completions, such as opening and closing work orders with accurate informationTechnician Time Reporting, ensure all paid hours available for work are recorded accurately and timelyEnsure that all tasks eligible for warranty are created and submitted for warrantyMonitor warranty reporting to ensure that all claims are properly brought to closureRun Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currencyHandle equipment maintenance related issues with a high sense of urgencyKeep Management informed of customer concernsEnsure all service-related invoices are properly coded within the correct General LedgerOther duties assigned as neededJob Requirements:High School diploma or equivalentValid driver's license with acceptable driving record1 - 2 years experience in a shop or service environmentBasic computer skillsAttention to detailAbility to multi-task in a busy environmentHigh sense of urgency with respect to customer serviceSuperior customer service, teamwork and verbal/written communication skillsThis position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future. What's in it for you?U.S. Full Time roles:Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.*Offered for full time roles, part time eligibility in select provincesUnited Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.PDN-97000a9d-1f89-4dc2-95ae-a7e881642c0f



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