Aug 10, 2022

Infrastructure Systems Manager

  • Professional Diversity Network
  • Boston, MA, USA
Full-Time Other

Job Description

Arrowstreet Capital

Job OverviewThis position will be a key contributor our Arrowstreet's Technical Services team, comprised of Infrastructure, Cloud, Security and Automation teams. The Infrastructure Systems Manager will be responsible for planning, directing and coordinating all activities of the core Infrastructure platforms at Arrowstreet Capital. The Infrastructure Systems Manager will work closely with internal teams to drive key initiatives on premises and in the cloud. This position will be responsible for the overall systems architecture and ownership of systems infrastructure and will ensure the availability, stability and integrity of IT systems that support the company.The Infrastructure Systems Manager will be responsible for overseeing a team of engineers responsible for all of Arrowstreet's core on premises platforms including EMC Storage Systems, Dell and HP servers, VMWare ESX/VRA/VDI, Cyberark and Microsoft Active Directory/Exchange/ADFS. The Infrastructure Systems Manager will work with supporting teams (Desktop Engineering and Operations) to provide support for user platforms where necessary. The Infrastructure Systems Manager will further work with Project Managers and other key stakeholders to create and shape the Infrastructure roadmap leveraging Jira/Confluence. Operationally, this role will lead individuals in monitoring, maintaining, supporting and optimizing servers, storage and virtual platforms.Prior experience implementing solutions ranging from packaged virtual environments (vSAN, to supporting Microsoft Active Directory, to applications used to support enterprise teams (SAN/NAS, Email, VDI, Mobility, Monitoring, DR solutions, etc) is preferred. The right candidate is one capable of leading projects through every phase of the implementation, both independently and collaboratively as needed.ResponsibilitiesMust have proven management skills with the ability to mentor staff membersOwnership of all systems Infrastructure from Microsoft Active Directory and Exchange to VMWare ESX and EMC Storage systems and Rubrik backups. Day to day management of Systems team to provide comprehensive engineering and maintenance support for enterprise platformsAssess, refine and prioritize team projects and responsibilities to end users leveraging Jira and Jira Service Desk (Incident Management and Tier 3 support requests)Developing and Enforcing IT standards, procedures, policies, and best practices to the infrastructure teamSecurity focus to confirm that best practices are followed and remediation where necessary is applied in a timely mannerProvide guidance to team members to foster professional growth, career development and increase work productivityProvide support to resolve escalated issues and as required in root cause discovery of production impacting eventsReview and enhance documentation for troubleshooting and resolution procedures for all levels of supportLead assigned projects with a holistic approach, address any gaps identified and implement automation where possibleOccasional evening or weekend work requiredQualificationsPrior hands on technical experience is a requirement for this position5+ years managing Infrastructure systems teams in a production capacity8+ years relevant experience designing, implementing and managing related Infrastructure platforms such as: Microsoft Active Directory, Microsoft Exchange, Microsoft ADFS, VMWare vSphere/vCenter/ESX Technology stack, Dell/HP Servers or Dell Storage systems.Proven technical expertise resolving complex problems across a broad range of Microsoft and in house developed applications (Active Directory, Exchange 2016, IIS, etc)Experience working with/designing for Disaster Recovery solutions (Zerto or VMWare SRM, Microsoft AG, etc). We are presently in a multi-site/hybrid that is constantly evolving and changingAbility to develop long term strategic Infrastructure enterprise goals and create a technology roadmapAbility to communicate well within and across teams; foster relationships throughout the organization, and build trust amongst peers through demonstrated strong job performance.Prior implementation experience with Office 365 (Exchange, Sharepoint, etc) added bonus.Solid understanding of multi-site design and hybrid designs. Knowledge of application flow and systems design desirable - added bonus.We maintain a friendly, team-oriented environment and place a high value on professionalism, attitude, and initiative.We maintain a friendly, team-oriented environment and place a high value on professionalism, attitude and initiative.PDN-96fa2588-0fbd-4062-a872-54d399eefd25

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