Nov 18, 2021

Veteran Rapid Rehousing Case Manager

  • YWCA Seattle King Snohomish
  • Renton, WA, USA
Full-Time Customer Service Nonprofit - Social Services Other Professional Services

Job Description

The Veteran Rapid Rehousing Case Manager will work closely with Homeless and Formerly Homeless Veterans and their families, and is part of the YWCA’s Specialized and Integrated Services Division. The Case Manager will identify and engage with current and previously homeless veteran families to assist them in obtaining and retaining permanent, affordable housing. This will require establishing effective case management relationships with formerly homeless veterans and homeless veteran families and building relationships with property managers and other social service providers in coordination with the SSVF Program Manager I.

The Case Manager assists in connecting families to supportive services to help ensure success in permanent housing. This position will be expected to respond to crisis situations which could result in loss of permanent housing if not resolved. This position has a caseload of families seeking housing as well as families experiencing difficulty in maintaining housing. The Case Manager will provide engagement and outreach in conjunction with the SSVF Outreach Intake Specialist. Veterans are encouraged to apply.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

In accordance with COVID-19 safety practices, YWCA has a COVID-19 Vaccination Policy, and all new hires need to be fully vaccinated prior to their first day of employment.  YWCA considers a new hire “fully vaccinated” when at least two weeks have passed after the date the employee received: 

  • A second dose in a two-dose vaccine series, such as the Pfizer or Moderna vaccines; or   
  • A single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine. 

To view the full job description, and to apply, visit





Security Clearance

NO Security Clearance

Job Requirements

  • BA in social services or related field and/or a minimum three years’ experience working with low-income individuals and families and or persons with disabilities, with a strong focus on supportive services for Veterans
  • Ability and willingness to work as part of team and independently
  • Knowledge and experience in providing services to veterans
  • Good oral and written communication skills and organizational and record-keeping skills
  • Experience with crises intervention and case management
  • Experience working with homeless families/individuals
  • Knowledge of family dynamics
  • Experience working with persons who have chemical dependency and mental health issues
  • Knowledge of and experience working with persons who have experienced domestic violence
  • Knowledge of housing resources in King County, Landlord/Tenant Laws and Fair Housing Regulations in Seattle and King County
  • Must be able to travel independently throughout King County and on occasion to Snohomish County.
  • Demonstrated commitment to anti-racist principles
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Veterans are encouraged to apply
  • Core competencies expected: Fostering Diversity, Race and Social Justice Advocacy, Collaboration and Partnership abilities, Problem Solving, Communication, Customer Service Skills

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