Jul 28, 2021

Diagnostic Report Tracking Specialist Houston, TX, US

  • Veterans Evaluation Services, Inc
  • Houston, TX, US
Full-Time Administration Defense Health Care Other

Job Description

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https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72342c9d-787d-4dff-a51f-0e6000455a1e&ccId=19000101_000001&type=MP&lang=en_US

Diagnostic Report Tracking Specialist

Houston, TX, US6 days agoRequisition ID: 1815

General Job Summary:

Responsible for following up on diagnostic results for VHA/VBA cases daily. Following up on results requested by QA or the managers. Investigate No Shows for diagnostic appointments.

Essential Job Functions:

1)    Investigate on diagnostics over 48 hours late;
2)    Review diagnostic reports matching in OMS;
3)    Leave comments for each call made or follow up with Facility;
4)    Call Veteran to verify if they completed their test. If Facility says they have not done so then also to confirm correct Name and DOB;
5)    Receive diagnostic mail
6)    Confirm diagnostic is uploaded in OMS;
7)    Manage Facility online web portals for diagnostic reports;
8)    Faxes ROI forms per Facility request to their medical records department;
9)    Follow up QA request for late Diagnostic reports

Additional Duties and Responsibilities:

1)    Pull reports from Facility portal and send to uploader;
2)    Respond to voicemails and emails within 24 hours;
3)    Other duties as assigned.

Knowledge/Skills/Abilities:

1)    High levels of organization, time management, job prioritization, multi-tasking and interpersonal skills necessary to provide effective work atmosphere and to develop as well as to maintain a productive working relationship with staff members, veterans, physicians and VA;
2)    Effective and concise communication skills necessary to provide information in a courteous and comprehensive fashion (oral and written) with the goal of positive resolution(s);
3)    Proficient working knowledge of Microsoft Word, Excel, Outlook and Power Point;
4)    Advanced multi-tasking skills;
5)    Knowledge of medical terminology;
6)    Knowledge of company policies and procedures.

Working Conditions:

1)    Normal office environment with moderate noise level;
2)    Standard 8 hour work schedule with some late hours when necessary.

Minimum Level of Preparation and Training:

High School Diploma or GED required.

States

TX

Security Clearance

NO Security Clearance

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