We are looking for an exceptionally driven individual to lead the processing of company payroll as a subject matter expert who guide the workflow for a team of 4 payroll associates. All Payroll team members including this role reports to the Director but this position will guide the day to day workflow of all payroll matters.
This position also ensures accurate calculation of wages, tax withholding, and company deductions; Prepares statistical reports on employee pay, commissions and bonuses; vacation, sick, disability and workers compensation leave; taxes, withholding, etc.; Oversees the distribution of paychecks or arranges direct deposit programs; Ensures payroll records are updated and reports on any matters of interest.
The qualified candidate will have 5+ years of payroll experience in high volume including certified payroll & union payroll and weekly & bi-weekly payroll cycles and have experience with ADP Workforce Now payroll system.
Interpret day-to-day business objectives and preparation/execution of operational practices/work programs.
Supervise Payroll staff and fill in for the manager as needed and prepare work schedules to ensure appropriate coverage.
Facilitate weekly (as required) team calls/meetings.
Assist in monitoring workload and evaluate direct reports and may review the evaluations/development plans of others.
Ensure team members acquire necessary skills and performance attributes, in line with business and personal development needs.
Provide guidance to and shares knowledge with colleagues/team members relating to own specialization.
Assist Payroll manager to create annual team objectives.
Escalate potential service issues to Payroll manager.
Directs work within clear budgetary guidelines.
Participates in interview process for new hires into Payroll roles.
Defines standards and reusable approaches within the Payroll operational framework.
Train team members on new or enhanced operation procedures and policies.
Identify process improvement initiatives and define standards for new processes.
Cover for team members in back-up role for vacation and/or high-volume work efforts.
Approve and release manual off-cycle check payments.
Implement quality control measures.
May be accountable for ongoing management of effective client service relationship in one area of the business as the main point of contact for senior client representatives.
Education & Experience:
Minimum of 5 years of payroll experience in high volume including certified payroll & union payroll and weekly & bi-weekly payroll cycles
Minimum of 5 years of fast paced customer experience.
Require Experience with ADP Workforce Now payroll system.
Experience in budget development and management.
Experience in a shared service environment and solid understanding of HR cycles.
HR experience preferably in an operations environment.
Ability to effectively supervise team members and work as a member of that team and organize work activities for other members of that team.
Professional Skills Qualifications:
Demonstrated coaching/mentoring skills and issue management problem solving skills.
Strong customer service skills.
Strong organization skills, attention to detail and follow through to resolve any outstanding issues.
Strong time management skills.
Strong written and verbal communication skills; appropriately communicates with all levels of customers from assistants to Sr. Executives.
Ability to adapt to changing environment and support of multiple clients.
Ability to analyze/interpret data and take appropriate action.
Ability & interest in training other team members.
Some knowledge of tax reciprocity rules and regulations.
Working knowledge of email, Internet Explorer, Excel and Access.
What's in it for You?
Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!
We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!
About Black Box Network Services
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.
For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.
On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver. WE ARE HIRING!