The Quality Engineer will act an integral role of the global quality function by focusing on quality planning to reduce costs associated with appraisal and reaction. The main areas of focus will be on customer issues, supplier quality, new product introduction, and internal Black Box processes.
Analyze and assess customer contract quality requirements and the organization's capability to comply with requirements;, ensure that these requirements are flowed down to departments, suppliers, subcontractors and vendors
Ensure compliance to contractual requirements and documented procedures
Respond to customer issues utilizing containment, correction, root-cause analysis, and corrective action
Develop and execute plans to qualify new suppliers
Monitor supplier quality and work with suppliers to address quality issues
Participate in quarterly business reviews with key suppliers
Assist in maintaining the ISO 9001:2015 Quality Management System
Analyze system quality data to determine performance and prioritize improvement activity
Identify areas for process improvement by using Lean and Six Sigma methodologies to eliminate waste and non-value added processes
Conduct first-article inspections of incoming parts and outgoing products according to the technical specifications and applicable quality standards
Bachelor of Science degree in an Engineering discipline, such as Electronics Engineering, Industrial Engineering or a combination of related work experience and training is required
5 years of work experience in a quality function or similar discipline. Will consider a combination of education and experience.
Experience with supplier quality (process flow, PFMEA, control plans, FAI)
Experience with ERP systems (SAP, Oracle, etc.)
Understanding of quality and workmanship standards (ISO, IPC, etc.)
Experience with circuit boards (PCB, SMT, componentry, etc.)
Strong computer skills including QA applications, statistical software, word processing, spreadsheets and databases
Ability to define problems, collect data, establish facts, and draw valid conclusions to solve complex issues and make decisions without supervisory assistance
Ability to interpret specifications and product requirements
Excellent verbal & written skills and sound interpersonal skills
Very minimal travel, but may need to travel to other Black Box facilities, Suppliers and Customers infrequently
Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.
For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.
On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver. WE ARE HIRING!