Mar 01, 2021

Disability Claims Adjudicator

$21.50 hourly
  • State of Ohio-Opportunities for Ohioans with Disabilities
Full-Time Business Customer Service Government Health Care Nonprofit - Social Services

Job Description

Primary Location

: United States of America-OHIO-Franklin County-Columbus

Work Locations

: 400 OOD Cmplx 400 East Campus View Boulevard  Columbus 43235-4604


: Opportunities for Ohioans with DisabilitiesClassified Indicator: ClassifiedBargaining Unit / Exempt: Bargaining Unit


: Full-timeWork Hours: 8:00am - 5:00pmCompensation: $21.50

Unposting Date

: Apr 18, 2021, 11:59:00 PM

Job Function

: Claims Examination

Job Level

: Individual Contributor Agency Contact Name: Maggie BrownAgency Contact Information: [email protected] Disability Claims Adjudicator (210000CU) 

Job Duties


Empowering Ohioans with disabilities through employment, disability determinations, and independence.

Now accepting applications for Disability Claims Adjudicators.

These federally funded positions are deemed necessary to determine someone’s medical eligibility for Ohioans who apply for Social Security Disability benefits (Social Security Disability Insurance and Supplemental Security Income) while dealing with the economic effects of Covid 19 pandemic.


Hourly $21.50

This position shall be filled in accordance with the provisions of the collective bargaining contract. Unless required by legislation or union contract, candidates will start at the lowest rate of the salary range associated with this position

Who We Are

Opportunities for Ohioans with Disabilities (OOD) is the state agency that empowers Ohioans with disabilities through employment, disability determinations, and independence. It is accomplished through its Bureau of Vocational Rehabilitation (BVR), Bureau of Services for the Visually Impaired (BSVI) and Division of Disability Determination (DDD). A fourth area is the Division of Employer and Innovation Services (EIS), which is responsible for establishing and maintaining partnerships with employers. 

What We Do

OOD works with partners in businesses, education and non-profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio.  To learn more about OOD click here.

Our Guiding Principles

In striving for excellence in service, we will:

  • Listen first
  • Act with a sense of urgency
  • Honor diversity
  • Foster inclusiveness
  • Value collaboration
  • Inspire innovation
  • Be transparent
  • Be accountable
  • Celebrate Success

The Division of Disability Determination (DDD)

A division of Opportunities for Ohioans with Disabilities (OOD), in agreement with the Social Security Administration (SSA), determines medical eligibility for Ohioans who apply for Social Security disability benefits.  To learn more about DDD, please click here.

For Information on Benefits, please click here.

What is a Disability Claims Adjudicator and what do they do?

At OOD, a Disability Claims Adjudicator (DCA) is a State of Ohio employee who considers medical and vocational information to process Social Security disability determination claims for Ohioans; gathers and analyzes information from various sources to include medical, psychological and functional evidence in determining one’s work-related limitations; interacts frequently with claimants, attorneys, medical sources and other professionals to obtain evidence used to evaluate the severity of medical conditions and a claimant’s ability to perform work-related activities.

Characteristics of a Successful Disability Claims Adjudicator

  • Ability to manage a high-paced workflow in a time-efficient manner
  • Ability to stay organized and quality-focused
  • Strong analytical and critical-thinking skills
  • Ability to make decisions independently with good judgement
  • Motivation and ability to deliver excellent customer service


Opportunities for Ohioans with Disabilities is an Equal Employment Opportunity Employer

Join Our Team, Apply Today!

Follow us on social media @OhioOOD




Completion of undergraduate core program in human/medical services area (e.g. psychology, sociology, criminology, pre-medicine, special education), public relations, public administration, business administration, communications or closely related field.

-Or 24 mos. exp. in adjudication of social security disability benefit claims for another state jurisdiction or federal component of social security administration.

-Or equivalent of Minimum Class Qualifications for Employment noted above.


Knowledge of: disability claim development procedures*, Social Security disability law (e.g. Program Operations Manual System (POMS))*, procedures & regulations*, HIPAA Privacy Act*, natural & physical sciences (e.g. biology, anatomy, physiology)* vocational analysis*, psychological testing & measurement*, behavioral assessment*, medical terminology*, psychology*, sociology*, body systems/functions & disorders*, diseases & disabling conditions *, adjudicative practices*, critical thinking/problem solving techniques, interviewing techniques, computer applications (e.g. Microsoft Office), public relations/customer service. 

Skill in: operation of office equipment, related agency software*. 

Ability to: interpret extensive variety of technical, medical & vocational data, identify problems with complex variables, analyze, evaluate & draw valid conclusions, maintain high level of accuracy while handling a constantly fluctuating workload, manage an individual caseload of claimants (with both physical &/or mental disabilities) with successful performance as demonstrated by quality/timely production which meets or exceeds the expectations for the position, gather & collate information about data, people or things, communicate effectively (both verbally & in writing), work efficiently & accurately, maintain composure & flexibility under pressure, challenging conditions & job related stress, work in cooperation with all levels of government structure, medical community & individuals with life-threatening diseases, emotional distress, severe mental illness & significant economic difficulties, handle sensitive inquiries from & contacts with general public, retain & apply newly learned concepts, work independently.

*Developed after employment


Application Process: Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, you must submit a copy of your unofficial transcript(s) with your application by the posting deadline. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. If you don’t demonstrate how you meet minimum qualifications in the supplemental questions, your application will automatically be disqualified from consideration.

This documentation can be submitted by attaching to the supplemental attachments with your online application or by email to [email protected]  Indicate DCA Req. #210000CU in the subject line of your email.

Application Status: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details. Questions pertaining to things other than your application status can be directed to  [email protected] 

Selection Process: These positions are filled through a computer-based test and a structured interview. All parts of the assessment will be administered remotely at this time. Testing is tentatively scheduled to be held remotely the week of May 3, 2021.  The test is a timed exercise using a device with internet connection. Applicants selected for the assessment will be notified to self-schedule through the Ohio Hiring Management System. Those applicants who successfully complete and pass the test may be eligible to interview. 

Presentations: Join us for a voluntary presentation that will give you an idea of what our agency does, what the job of Disability Claims Adjudicator involves and hopefully answer any questions that you may have.  Presentations are conducted remotely, invites along with instructions on how to view our presentation will be sent out the week prior to our scheduled presentations.  Presentations are tentatively scheduled to be held remotely the week of May 3, 2021.

Technical Assistance: Applicants experiencing technical issues should send an email to for assistance. 

Reasonable Accommodation: If you require a reasonable accommodation for the application process, please contact the Human Resources Office at [email protected]  so proper arrangements can be made.  Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment.

Other positions Available:

American Sign Language-Program Administrator 1

Diversity, Equity & Inclusion Manager

Email: [email protected] for more information


To search and apply for other job openings within our agency please follow these steps (External applicants):

1. Direct your web browser to

2. Click the Search for State Government Jobs red button.

3. You can perform a keyword, location or organization search.

4. In the Organization field, key in Opportunities for Ohioans with Disabilities

5. To filter postings, make your selection(s) in the filter options. Selections made within the search criteria will appear under each search box. The number next to each criterion indicates the number of postings that fall within that particular search criterion.

6. Click a position title to view the job duties, minimum qualifications, and any additional requirements or information.

7. Click the Apply button.

8. Please read the Privacy Agreement and, if you agree, click I Accept.

9. Create an Account and/or Login

10. Set up Profile/Apply for a Job

11. My Job page: With My Job page, applicants will be able to access draft and completed job submissions.

navigate to Enter the position title into the Keyword field located under the Job Search tab


General-Other: Medical-Health, Claims Review and Adjusting, Claims Processing




21.50 hr

Security Clearance

Requires Security Clearance

Job Requirements

Completion of undergraduate core program in human/medical services area (e.g. psychology, sociology, criminology, pre-medicine, special education), public relations, public administration, business administration, communications or closely related field.

-Or 24 mos. exp. in adjudication of social security disability benefit claims for another state jurisdiction or federal component of social security administration.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Apply Now