Black Box Network Services, the global leader in communication system integration, is looking for One (1) Data Technician with a proven track record in:
Racking and stacking of network devices
Physical layer troubleshooting
Equipment disposal activities
Installing and troubleshooting Cisco and Avaya IP phones
This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.
The patching cabling between network equipment and customer's network
The installation of power cables from equipment to power supply in rack/cabinet/closet
The installation, troubleshooting and de-installing network equipment
Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
Install, troubleshoot, and de-install Network General remote Sniffers
Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
Act as interface between customer's associates and management
Provide hardware break-fix services for network infrastructure
Perform onsite call-through, data, voice, website and security testing
Perform back-up testing to ensure all systems are connected to the customer's network as directed
Support carrier testing of circuits
Assist with facilities efforts
Power and uninterruptable power supply (UPS) restoral
Emergency cooling restoration,
Fire suppression exercises, restoration, and post fire events
Support inventory management activities
Tagging of assets
Tracking spares (crash kits)
Updating inventory records
Prepare and return damaged equipment
Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
5+ years of experience in data communications
Must have a basic knowledge of Cisco Phones, switches and routers
Must have a basic knowledge of local and wide area networking.
High school diploma or equivalent required
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.
For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.
On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver. WE ARE HIRING!