We are looking for a Business Operations Analyst to evaluate our company’s administrative and technology operations and make recommendations to improve efficiency and value. The Business Operations Analyst will be the vital link between our information technology capacity and our business objectives by seeking out, developing, and implementing strategic and technology initiatives for improved efficiency and productivity.
To be successful as a Business Operations Analyst you should be able to develop and analyze complex data sets, identify shortcomings or opportunities, and work with management and Team Members to implement changes. From researching innovative solutions to evaluating efficiencies to building out BI reporting, our ideal candidate is a technically adept polymath and quick study who will roll up their sleeves and help the company achieve best-in-class business operations in an ever-changing digital landscape.
Leverage knowledge of cutting-edge technologies to optimize organizational efficiency
Work with management to determine objectives that will improve business outcomes
Review existing systems and internal processes; collect and analyze data to identify areas for improvement
Develop, test, and implement systems to further business objectives
Troubleshoot and debug systems to ensure error-free functionality and end-user satisfaction
Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
Working with management, identify what information would help managers make better decisions.
Work with databases to put the collected data into a meaningful structure and format for later analysis. This task involves considering business requirements, relationships between data, and benefits and limitations of database technologies
Testing business processes and recommending improvements
Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives
Maintaining and add to a suite of business intelligence dashboards to support the enterprise
Bachelor™s degree in business administration, CS, economics, or related field
Advanced technical skills including solid SQL skills; familiarity with Python a plus
Experience with Power BI or similar BI tool
Knowledge of database administration concepts a plus
Knowledge of or experience with RPA and/or APIs a plus
Knowledge of BA project life cycle
Knowledge in Technology such as SharePoint, Office365, Nintex are a big plus
Experience creating detailed reports and giving presentations
Awareness of current standards and trends in IT and emerging technology
Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language
Relentless focus on data precisions and vigilance around appropriate conclusion
Exceptional analytical, conceptual thinking skills, and problem-solving skills
Aptitude for math and statistics
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Excellent documentation skills
Detailed and thorough
Articulate and persuasive verbal and written communication and listening skills
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