Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services. The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels. An Outbound Sales Specialist 1 is responsible for assessing customer needs through financial consultation. Based on customer needs, incumbents offer products and services to prospective customers using either pre-established leads or leads sourced by incumbents. Informs customers of company current promotions and products. Requires extensive knowledge of company, products, and/or services. May require advanced problem solving and/or sophisticated techniques. Incumbent may act as a liaison between various departments and customer to reach conclusions with the customer. Primary responsibilities for this role may include but are not limited to: •Informs Merchants of company's current promotions and products •Requires extensive knowledge of company, products, and/or services •May require utilization of advanced problem solving and/or sophisticated sales techniques in a business to business conversation •Incumbent may act as a liaison between various departments and Merchants to reach sales conclusion •This role within Wells Fargo Retail Services will help supplement other business development activity by scheduling sales meetings for assigned outside District Sales Managers and inside Sales Reps HOURS: 8:00am -5pm Monday through Friday and requires the flexibility to work additional hours to support business needs. Note: Depending on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Bank.
6+ months of experience offering products and services to customers based on their needs demonstrated through work or military experience
Ability to effectively listen and elicit information
Ability to address and resolve complex customer issues
Excellent verbal, written, and interpersonal communication skills
Basic knowledge and understanding of financial products and services
Basic Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to troubleshoot common computer problems
Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule.
IA-Des Moines: Min: $33,300 Mid: $37,000
Street Address IA-Des Moines: 800 Walnut St - Des Moines, IA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo is committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists. Our goal is to employ 20,000 veterans by 2020. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance.
At Wells Fargo, you’ll find a culture that is team-oriented, collaborative, structured, and challenging. Our Veteran’s Team Member Network is made up of thousands who share an interest in veterans’ matters, and promotes greater awareness and job development within the veteran community.