Nov 17, 2020

Program Manager

  • Professional Diversity Network
  • Tampa, FL, USA

Job Description


Internal Job Title: Program Manager

Department/Reports to VP of Solutions Delivery

CBRE is the
world's largest full-service commercial real estate and investment organization
offering a broad range of integrated services, including; facilities,
transaction and project management, property management, investment management,
appraisal and valuation, property leasing, strategic consulting, property
sales, mortgage services and development services.

is a division
of CBRE that focuses
on the design and implementation for workplace technologies across North
American office portfolios. Through our Consulting, Design, and Project
Management services, we bridge the gap between Real Estate & IT departments
to deliver product-agnostic solutions as the "Single Point of Contact" for all
workplace scopes. We specialize in helping clients think
strategically about technology utilization and implementation within their

As a Program Manager with CBRE|
SiteREADY, you will have the opportunity to work closely with fellow CBRE| SiteREADY
employees to understand our client's needs and responsible for managing the
scope of work and client expectations for small and medium-scale projects to
include financials, customer satisfaction, milestones, tasks, and issues or


Program Management

Simultaneously manage multiple
small to large-sized projects for various IT infrastructure project types, i.e.
new builds, site relocations, office re-stacks, technology upgrades, and
special client expansion project requests.Collaborates with Architects,
MEPs, and contractors/vendors Define
& manage project scope, schedule, resources, and
budget based on Client's expectations.Lead & oversee the technology implementation for clients
including but not limited to the following scopes:Low Voltage Audio
Visual Physical
SecurityWLAN DAS
Systems DesktopSound Masking
Telephony Data Networks
(Circuit Order Management)Document the IT requirements by collaborating with the
project team to define technology solutions. Risk Management - Create a Risk Management Plan to be used
throughout the delivery of the project for risk acceptance, avoidance, and
mitigation. Resource Management - Manage the technology resources, technicians/subcontractors,
and work with clients and project stakeholders to ensure that all projects are
completed successfully according to specifications/plans. Coordinate RFP process for technology vendors by
collaborating with General Contractors/Owners/Trades on various logistical
items needed to accomplish the scopes of work defined in the SOW. Conduct and participate in
scheduled conference calls, creating and maintaining meeting minutes and
project updates.Manage day-to-day operational
aspects of a project, constantly monitoring and reporting progress to
stakeholders.Coordinate and manage change
requests to achieve project goals/milestones.Increase
accuracy by reviewing deliverables prepared by Project Team members before
passing them on to the Account Manager/Client.

Accounting/Financial Management

appropriate revenue recognition, ensures timely and accurate invoicing, and
monitors receivables for project.Understand
basic revenue models, P/L, and cost-to-completion projections, making decisions

Business Development

potential business development activities and "add-on" sales
opportunities as they relate to a specific project or Client.Lead
proposal efforts in conjunction with the Account Manager, including the
completion of project scoping and LOE assessments.Effectively
convey CBRE| SiteREADY's message in both written and verbal business
development discussions.

Additional Responsibilities:

Project Team and Client meetings effectively.Hold
regular status meetings/calls with Project Team, communicating relevant project
and/or escalate issues in a timely fashion.Ensure
project documents are complete, current, and stored appropriately.Suggest
areas for improvement in internal processes along with possible solutions.Comply
with and helps to enforce standard policies and procedures.


Business Development

degree and PMP certification desired. Minimum
of 10-15 years of project/program management experience, Experience
managing the hardware side of IT implementationsExperience
with deploying technical hardware such as servers, switches, desktops, phones,
security, and audio/visual.


a reasonable understanding in the areas of network setup/design, voice/data
cabling, telephony, wireless, audio visual, security access and monitoring, and
sound maskingExperience
with IT construction projects, and consolation for office spacesExperience
with Construction Design Strategy (SD/DD/CD) and drawing developmentStrong
knowledge of the project life cycle with expert abilities in project
planning/execution, understanding risk assessment, and control project
familiarity with project management software, such as Microsoft Project Server
and Microsoft ProjectOutstanding
degree of work ethic and professionalismAbility
to maintain an awareness of new and emerging technologies and the potential
application on Client engagements

Physical Demands/Working Conditions:

Duties are performed primarily in an office setting.
Operates computer and standard office equipment, such as telephone and
copier/printer. Employee must be at to sit, climb or balance, hear, use hands,
taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with
hands and arms.


may require travel and temporary relocation as required for
specific work-related projects.Approximately
25% travel required to locations for project work


Apply Now