Nov 12, 2020

Material Handling Maintenance Manager

  • Professional Diversity Network
  • Memphis, TN, USA

Job Description



The purpose of this
position is to manage multiple internal and external functions of material
handling operations and maintenance for facilities and ensures safe working
environments. Serves as the MHE Leader in the Fulfillment Center and partners
directly with the site General Manager and Senior Operations staff to deliver
world-class maintenance. Is deeply
involved in the execution of the preventive maintenance process, monitoring
compliance to the KPIs on a daily basis, and guide the CBRE MHE Team to provide
immediate solutions to any equipment downtime that may occur.


Monitors and maintains a
safety first culture in which CBRE employees return home in the same condition
they reported to work in. Must lead by
example and maintain ownership in delivering safety training on daily basis
with the on-site team.

Provides subject matter
expertise to managers and technicians involved in the equipment maintenance of
miles of high speed conveyance and robotic product movement systems.

Provides coaching and
mentoring to hourly and salary employees on the proper execution of CBRE's
preventive maintenance strategies, including completing PM and Pdm tasks on a
daily basis while documenting all corrective work required to maintain an
extremely complex conveyance system.

Reviews all maintenance
related KPI metrics on a daily basis.
Directs the local team to meet these targets as well as support the
Operations Team in any maintenance issues that occur.

Responsible for the
execution of the maintenance related budget for the Fulfillment Center. This includes meeting overtime requirements,
part stores monthly cost targets, and all expenses related to site projects

Performs other duties as


Provides formal supervision to individual employees
within single functional or operational area.
Approves subordinate's recommendations for staff recruitment, selection,
promotion, advancement, corrective action and termination. Effectively recommends same for direct
reports to next level management for review and approval. Plans and monitors appropriate staffing
levels and utilization of labor, including overtime. Prepares and delivers performance appraisal
for staff. Mentors and coaches team
members to further develop competencies.
Leads by example and models behaviors that are consistent with the
company's values.


perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential


Bachelor's (BA/BS) degree in
a technical discipline (Industrial, Electrical, Mechanical, Civil) required.

Minimum of 5+ years
experience managing and coaching employee performance in a manufacturing
environment, required. Must include
experience in supervising hourly and salary employees.

+2 years working directly
with the maintenance and upkeep of manufacturing equipment in a manufacturing
environment required.

Background in packaging
automation, distribution processes, mechanical systems involving power
transmission through gearboxes and belts, and an understanding of control
systems is a plus.




Ability to comprehend,
analyze, and interpret the most complex business documents. Ability to respond
effectively to the most sensitive issues. Ability to write reports, manuals,
speeches and articles using distinctive style. Ability to make effective and
persuasive presentations on complex topics to employees, clients, top
management and/or public groups. Ability to motivate and negotiate effectively
with key employees, top management, and client groups to take desired action.


Requires advanced
knowledge of financial terms and principles. Ability to calculate intermediate
figures such as percentages, discounts, and commissions. Conducts advanced
financial analysis.


Ability to solve advanced
problems and deal with a variety of options in complex situations. Requires
expert level analytical and quantitative skills with proven experience in
developing strategic solutions for a growing matrix-based multi-industry sales
environment. Draws upon the analysis of others and makes recommendations that
have a direct impact on the company.


Ability to work and lead
employees in a safe and efficient manner.

Ability to read and
interpret drawings, blueprints, and/or schematics.

Knowledge of materials,
methods, and tools used to perform maintenance and repair of manufacturing

Understanding of predictive
maintenance technologies such as (thermography, vibration analysis, and air
borne ultra-sound).

Proven knowledge of
utilizing maintenance systems to achieve world class equipment maintenance.

Must demonstrate
leadership and good judgment in making decisions.

Must have a working
knowledge of repairs and preventive/predictive maintenance on electrical and
mechanical equipment.

Must have the flexibility
to work all shifts including holidays and weekends as demanded by the job.

Maintain positive
customer and employee relations.


Decisions made with
in-depth understanding and interpretation of procedures, company policies and
business practices to achieve general results.
Responsible for setting department deadlines. Errors in judgment may cause long-term impact
to co-workers, supervisor, department and/or line of business.


Responsible for personal
safety and the safety of those who are affected by your work. This includes but
is not limited to:

1. Complete at a satisfactory
level all required and assigned HSE training

2. Follow all activity
policies and procedures, including all HSE related requirements at all times

3. Participate in all HSE
related programs & activities as required, including incident investigations,
interviews, auditing and assessment, etc.

4. Report any condition which
you feel could result in an accident or injury and / or stop work if required

In addition:

1. Be aware of and understand
all safe work practices and procedures and potential hazards associated with
the work environment

2. Maintain and wear at all
times required appropriate personal protective equipment (PPE)

3. Apply appropriate material
handling techniques at all times,

4. Only operate warehouse
equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly
trained, qualified and authorized to do so

As a Supervisor:

1. While adhering to all HSE
requirements established for CBRE employees, supervisors and managers are
required to:

a. Provide sufficient
distraction free time for employees to complete all required HSE training &
support the HSE training program implicitly

b. Investigate and resolve
(if possible) all reported unsafe conditions / acts and communicate results
back to the affected stakeholders

c. Support stop work
authority when it is exercised in good faith

d. Communicate any / all
potential workplace hazards and workplace procedures


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