Nov 09, 2020

Program Manager, Quality Improvement Projects

  • American Academy of Pediatrics
Full-Time Health Care Nonprofit - Social Services Program Management

Job Description

The American Academy of Pediatrics (AAP), the nation’s leading advocacy organization for children’s healthcare, is seeking a highly organized quality improvement (QI) professional to manage all aspects of the AAP Quality Improvement Data Aggregator (QIDA) program. This position will manage the development, planning, implementation, evaluation, and data management of an online QI data aggregation system; assist with PediaLink QI (PQI) project development and implementation; and research, develop, and implement new initiatives to enhance QIDA and PQI activities and manage related budgets.

Some tasks include:
1. Manage the development and maintenance of the QIDA infrastructure and coordinate the planning, development, quality assurance testing, and deployment of QIDA modules in conjunction with other QI staff.
2. Provide technical assistance and customer service to all QIDA and PQI users. Collaborate with relevant Education and Member and Customer Care staff for high level inquiries.
3. Oversee the work of project consultants and vendors.
4. Provide guidance, critical evaluation, and identify the future direction of the QIDA and PQI programs.
5. Create and maintain a data dictionary of measures used for QI projects across the AAP.
6. Collaborate with Education colleagues on design workflows to ensure accuracy of QIDA and PQI project builds.
7. Provide assistance to project advisory groups on the development and implementation of project measures and measurement tools.
8. Develop evaluation tools and surveys for all aspects of the QIDA and PQI programs and prepare summary reports and analysis of written and numerical data and serve as the point of contact for AAP staff and others to obtain data reports from QIDA and PQI.
9. Communicate and collaborate effectively with all cross-departmental QIDA and PQI Program participants, relevant AAP staff, and AAP volunteers and committee members. Attend AAP committee meetings as necessary.
10. Collaborate effectively with AAP Quality Cabinet, QI staff and leaders (Planning Groups, PAC’s, etc.) in moving the AAP QI Strategic Plan forward.
11. Develop and maintain the QIDA budget.
12. Coordinate and oversee QIDA and PQI project implementation.

Qualifications needed:
1. Bachelor’s degree in public health, education, health care, or related field or an equivalent combination of relevant education and work experience required; Master’s preferred.
2. At least three years’ related experience in the coordination and/or management of collaborative web-based projects required, including developing, implementing, and evaluating online quality improvement systems; budgeting; and data analysis. Experience in project coordination and data management in health care administration, health education, healthcare quality improvement, or related field is highly desirable.
3. Excellent organizational, project management, problem solving, critical thinking, and written/verbal communication skills required. Must be able to manage multiple priorities simultaneously, work both independently and as part of a team, take initiative, pay close attention to detail, and effectively collaborate with various internal and external constituents. Strong technical acumen essential with proficiency in MS Office and database management, and the ability to learn and apply new technologies; experience with virtual meeting platforms (eg, WebEx) preferred. Some travel and weekend work required.

To learn more about the organization, see a full job description, and/or apply for the position, please visit

The American Academy of Pediatrics offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.

Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.



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