Nov 06, 2020

Senior Sales Operations Analyst

  • Professional Diversity Network
  • Chicago, IL, USA
Other

Job Description

FactSet Research Systems Inc.

FactSet's Win-Loss discipline aspires to understand the drivers of why we win or lose business through in-depth analysis of Sales Opportunities, user data, product usage, etc. to develop KPIs to help the business monitor, predict, and respond to changes in the market in real time in order to realize better outcomes. Our analysis includes internal, competitive, and end-market indicators taken together to create a holistic view of our market position and provide timely actionable insights to business leaders across the company to inform decisions. In this role you will act as the steward of win-loss data and analytics through both individual research & reporting, and by driving all aspects of the analytical workflow to empower a self-service model for business leaders across the firm to expand and enhance our current analytical capabilities. Responsibilities include data quality and governance, R&D of the win-loss data set leading to the development and standardization of new Sales KPIs, and integration of win-loss data and metrics throughout internal systems and workflows.Responsibilities:Develop new KPIs: Research and identify opportunities for leveraging Salesforce and other internal data to drive new insights into the Sales and Consulting organization, and through the use of advanced statistical analysis, data mining, data modeling, and data visualization techniques create solutions that enable enhanced business performanceManage system enhancements: Release enhancements to internal systems (e.g. Salesforce, CIA reports, etc.) that improve win-loss data, data quality, and reportingAd-hoc data analysis: in this role you will be asked to independently conduct ad-hoc research and deliver timely, impactful reports with your findingsEnsure data quality: Monitor data entered in Salesforce and pursue process improvements to streamline data entry and improve data qualityData Governance - facilitate the creation and upkeep of governed sales data itemsQualifications and Requirements:Bachelor's Degree requiredExperience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data setsExperience building BI Reports (we currently use Power BI, but experience with any BI tools such as Tableau, Qlik)Experience with Data modelingExperience with data mining and hypothesis generation in support of high-level business goalsDemonstrated understanding of user centered design methodology, UX principles, and product development roles preferred. FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender IdentityVEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or [email protected] Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-91ee71b9-965b-4924-8ba7-fa41997bdc9c

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