Oct 24, 2020

e-Commerce Supervisor - 885

  • Professional Diversity Network
  • Wauwatosa, WI, USA

Job Description

The Kroger Company

Company Name:Roundy'sPosition Type:EmployeeFLSA Status:60
Position SummaryManage the overall day-to-day operations of the stores e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Essential Job FunctionsSupervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reportsEnsure preventative maintenance is being performed on all equipment in the departmentMonitor and control expenses for the departmentReport all issues with item shelf allocation to division KOMPASS teamProvide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programsTroubleshoot equipment and devices for e-Commence departmentReport inventory issues such as out of stock items to department heads in a timely mannerFollow processes for streamlining collection of orders, products, checkouts and deliveryExecute best practices to determine appropriate substitutions in the event of an out of stockEnsure orders are filled with products requested or comparable substitute in a timely and effective mannerAssist in the analysis and response to the competitive landscapeAchieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat salesLead team in the planning, implementation and execution of e-Commerces initiativesTrain associates on all functions and duties of the order selector and customer attendant rolesConfirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelinesDevelop associates to meet the productivity standards and certify associates once they meet or exceed goalsMeet the demands of product flow and create schedules according to guidelinesInterview, select and hire candidates to staff the on-line shopping departmentEnsure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanlinessMinimum Position Qualifications High School Diploma or GEDAny proven supervisory experienceAny prior experience in the selection and hiring processMust be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the dayMust be able to stand for extended periods of time and/or walk constantlyAbility to stoop, kneel, or crouch several times per hourStrong organization skillsProficient in Microsoft OfficeExcellent oral/written communication skillsStrong leadership skillsDesired Previous Experience/EducationAny experience with and knowledge of Point of Sale (POS) Bachelor's DegreeEducation Level: Associates DesiredRequired Certifications/Licenses: NonePosition Type: Full-TimeShift(s): [[mfield4]] Regions: Midwest

States: WisconsinKeywords:

Jobs at Metro Market: At Metro Market, our values are rooted in the Midwest -we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years.Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: WI||Wauwatosa|| 6950 W. State St. ||53213 || Roundy's||None||e-Commerce ||Employee|| Non-Exempt || Full-Time|| None

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