Generate and increase new and existing sales through inbound and outbound telephone calls. Meet and exceed budgeted expectations while handling all customer calls with professionalism, skill, and expediency.
Essential Duties and Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Transact all business in accordance to Animal Health International Inc.’s business code of ethics and conduct.
Make regular outbound calls to assigned customers/territories and document in CRM
Generate new and repeat sales by providing product and technical information to customer in a timely manner
Identify customer requirements and expectations in order to recommend specific products and/or solutions
Appropriately use up-selling and cross-selling techniques when necessary
Present price, credit and terms in accordance with standard procedures and customer profitability profiles
Accurately process customer transactions such as orders, quotes, returns, etc.
Travel to assigned territory as needed to further develop relationship and build rapport with new and existing customers
Educate customers about product features and benefits to grow sales and improve customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery
Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, manufacturer trainings, trade shows and/or reading trade journals
Identify trends in customer satisfaction or dissatisfaction
Promote teamwork and a positive attitude
Knowledge, Skill and Ability:
Strong verbal and written communication
Understanding and passion for sales
Problem solving and analytic ability
Good people skills
Enthusiastic and positive
Able to develop an attitude of cooperation with others
Intermediate program sales, prospecting and/or account management skills
Computer knowledge, especially the MS Office Software
Education or Formal Training:
High School Diploma preferred
Bachelor’s degree in an animal health related field and/or sales and marketing is preferred
Knowledge of company products through previous animal health care and/or sales experience is preferred
Patterson Companies, Inc. is a value-added distributor serving the dental and veterinary markets. Named one of America’s Best Large Employers of 2016 by Forbes, we were also named four consecutive times to the Forbes List of Most Trustworthy Companies. We strive to create a memorable difference in the lives of our customers and their clients. Every Patterson employee supports our mission of connecting expertise to inspired ideas, products and services, and we support our employees through operational innovation, continuous improvement and a commitment to talent.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling1-866-234-2165or by email email@example.com. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.