The Quality Assurance Analyst II role is to write test plans, perform test execution, and track defects using the defined QA tools, processes, and methodology. The QA Analyst II will apply proven analytical and problem-solving skills for validating processes and handle moderately complex issues and problems in order to maximize the benefit of business investments in initiatives.
Adhere to established Patterson QA standards for Quality Assurance Process and Methodology.
Collaborate with Software Engineers regarding feature design.
Analyze design documents to create test plan documentation per project that can be reviewed and utilized for other QA resources to direct test execution.
Execute test scenarios using existing documentation.
Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Perform issue tracking, reporting and resolution of issues found during testing. Define and track quality assurance metrics such as defects, defect counts, test results and test status.
Collect and analyze data for software process evaluation and improvements and integrate them into business processes to address the needs of the business.
Provide regular status as directed throughout the release cycle to appropriate leadership and Development team members.
For regulated products, will follow regulatory requirements for software development/testing and provide needed documentation.
May provide leadership, coaching, and/or mentoring to level I Analysts.
Communication: Builds positive relationships, uses tact in sensitive situations; listens well to various points of view; relates well to others at all levels. Understands the importance of relationships to ensure team success; demonstrates compassion and understand; open to other view points in the interest of achieving best possible outcomes.
Self-Management: Ability to prioritize time and tasks with little direction in order to complete work on schedule; organized and efficient; ability to bring order to complex and competing demands.
Action Orientation: Takes initiative and action with a drive to achieve and be successful; seeks out challenging situations; encourages others with positive and energetic support and enthusiasm.
Technical Expertise: Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.
Interpersonal Effectiveness: Builds rapport quickly and easily; perceptive and adapts to situations, adjusting comments, emotional responses and non-verbal behaviors accordingly in order to demonstrate respect for the thoughts and feelings of others; remains authentic.
Flexibility: Easily adapts to new methods and procedures; assists others embrace disruptions as opportunities for improvement; responds to change initiatives with positive outlook and energy.
Associate’s degree with emphasis on Computer Science, IT or related QA field or equivalent software experience, Bachelor’s degree preferred.
At least 2 years’ experience in quality assurance
Experience in testing applications
Strong interpersonal, written, and oral communication skills.
Exercise best judgment on identifying the severity of issues.
Showcase a professional attitude and respect for processes and procedures.
Accept accountability and lead with integrity.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and problem-solving abilities.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Patterson Companies, Inc. is a value-added distributor serving the dental and veterinary markets. Named one of America’s Best Large Employers of 2016 by Forbes, we were also named four consecutive times to the Forbes List of Most Trustworthy Companies. We strive to create a memorable difference in the lives of our customers and their clients. Every Patterson employee supports our mission of connecting expertise to inspired ideas, products and services, and we support our employees through operational innovation, continuous improvement and a commitment to talent.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling1-866-234-2165or by email email@example.com. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.