Sep 21, 2020

Staff Pharmacist Floater PT - Temporary Seasonal

  • Professional Diversity Network
  • Wesley Chapel, FL, USA
Retail

Job Description

CVS Health

Job DescriptionThe Staff Pharmacist delivers, and leads others to deliver, exceptional service to ourcustomers* Offers and provides clinical services, such as health screenings and the administration ofimmunizations* * Effective 8/1/2020, immunizing is an essential function of the job for allpharmacists, no exceptions* Establishes trust and confidence with customers and patients by ensuring the techniciansupport staff is maintaining service standards according to company guidelines This includes diagnosing the root cause of service opportunities and implementingcorrective actions with the technician support staff when necessary* Immediately acknowledges and greets customers in a courteous and professional mannerand coaches the technician support staff to do the same Revised July 2020* Helps to minimize healthcare costs by assisting customers that are affected by changes inprograms, legislation, and Third Party insurance* Actively meets and exceeds customer needs by driving compliance and adoption of allpharmacy workflow standards Including ensuring the appropriate schedule is implemented to best serve the needsof the customer and business in accordance with budgeted payroll hours andworkflow model* Partners with front store management to drive and develop solutions to enhance thecustomer experience* Assists pharmacy and front store customers with their questions and concerns* Takes accountability for customer and patient satisfaction and persists to resolve theperson's unique problems until a solution is found* Helps patients and customers on their path to better health by providing counseling whenappropriate* Solicits information about a customer's medical history to give appropriate medical advice* Maintains high quality assurance standards by leveraging the appropriate systems and toolsduring final verification, Drug Utilization Review (DUR), dispensing incident notification andreport completion* Communicates and collaborates with all healthcare professionals to provide coordinated andoptimal patient careProfessional Practice* Keeps our communities safe by ensuring compliance with all federal and state laws, rules andregulations and CVS policy and procedures at all times Includes exercising corresponding responsibility and professional judgment in thefilling of all controlled substances* Keeps our colleagues safe by enforcing a safe work environment that fulfills the requiredregulatory and company policies and procedures and holds colleagues accountable formaintaining such an environment* Maintains through the team a clean, organized and professional pharmacy department,according to CVS standards* Communicates with customers/patients while protecting their confidential health and druginformation according to HIPAA* Participates in all required aspects of the prescription filling and pick-up process and use ofpharmacy computer system including, but not limited to, operating the cash register, dataentry of prescription orders, and resolving Third Party issues. Retrieves and files prescriptionsappropriately according to State and Federal Law* Communicates with Field Management and Corporate regarding any required reportingincluding, but not limited to, regulatory agency visits and maintains confidentiality thereof* Actively prevents diversion and theft by complying with all Asset Protection procedures.Properly secures the pharmacy department, safe, and pharmacy department access Includes properly reporting loss of drug product in accordance with state and federalguidelines Revised July 2020Personnel Management* Ensures the technician support staff is positioned to help patients on their path to betterhealth providing timely and ongoing feedback, both appreciative and developmental* To best serve our customers and meet our financial goals, communicates performanceexpectations and results to the technician support staff. Organizes information and importantcorrespondence in a way that can be easily understood and accessed by the techniciansupport staff* Formulates clear objectives, relays pertinent information to technician support staff and holdsthem accountable for meeting objectives* To establish a broad base of highly skilled team members capable of delivering on ourcompany purpose, the Staff Pharmacist is responsible for assisting the Pharmacy Manager indriving training and development of the technician support staff* Keeping our company values in mind, supports the Pharmacy Manager with interviewing,evaluating, identifying and selecting the best talent with a range of diverse backgrounds andexperiences* Completes all required training and compliance programs and helps drive technician supportstaff members to do the same* Balances assignments that capitalize on people's strengths with stretch opportunities toenable maximum development in and across the organization* Acts as a trusted coach and mentor both within their line of responsibility and beyond* Clearly and regularly communicates performance and behavior expectations to techniciansupport staff including, but not limited to, maintaining a work environment free from unlawfuldiscrimination and harassmentOperations Management* Understands all aspects of the pharmacy, supports the Pharmacy Manager in assessingongoing operations, and develops and executes plans to improve pharmacy performance* Supports the Pharmacy Manager in reviewing business performance on a monthly cadenceand supports corrective measures aimed at driving improved results* Provides the technician support staff on-going feedback and direction on progress towardsachieving these goals* Protects the community and drives patient outcomes through the maintenance of daily andweekly reports and leverages information contained in the reports to assess pharmacyperformance and then uses that information to support Pharmacy Manager in managingtechnician support staff to drive better results* Stays abreast of organizational changes and key information by participating in all requiredstore operational meetings and cascades communication to the Pharmacy Staff* Builds profitable business and script growth through recommended clinical and patient careprograms* Maintains momentum by continually recognizing and celebrating short-term wins and sharedsuccesses* Ensures customers have the medication therapy they need, when they need it by maintaininga strong in-stock position accomplished by ensuring all daily, weekly and monthly inventorymanagement policies and procedures are followed Revised July 2020* Ensures pharmacy technician support staff are properly trained and capable of performinginventory functions* Utilizes appropriate report(s) to maintain replenishment and provide feedback to team oninventory results* Maintains a perpetual schedule II inventory and reconciles appropriately* Responds to alarm calls when necessary* Must have sufficient availability to work the hours scheduled* Helps provide coverage when needed, during time of illness, vacations or due to businessneedsRequired QualificationsMinimum Required Qualifications: * Active Pharmacy License in the state in which you are employed * Not on the DEA Excluded Parties List * Immunization Certification through an accredited organization (i.e. APhA)* * Free of pending felony charges or convictions for criminal offenses involving controlled substancesPreferred QualificationsPhysical Requirements of the Job* Remaining upright on the feet, particularly for sustained periods of time* Moving about on foot to accomplish tasks, particularly for moving from one work area toanother* Picking, pinching, typing or otherwise working primarily with fingers rather than whole handor arm* Extending hand(s) and arm(s) in any direction* Bending body downward and forward by bending spine at the waist* Stooping to a considerable degree and requiring full use of the lower extremities and backmuscles* Expressing or exchanging ideas by means of spoken word; those activities where detailed orimportant spoken instructions must be conveyed accurately* Perceiving the nature of sounds at normal speaking levels with or without correction, andhaving the ability to receive detailed information through oral communication* The worker is required to have close visual acuity to perform activities such as: transcribing,viewing a computer terminal, reading, visual inspection involving small parts* Occasional lifting of up to 30 lbs* Exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or anegligible amount of force constantly to move objectsEducationBachelor of Science in Pharmacy or Pharm. D. degreeBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.PDN-9161ae18-b83e-4322-83a2-bdf2a2da1e51

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