The Quality Assurance Specialist is responsible for providing direct daily production quality monitoring and warehouse supply oversight from all respective commodity stock groups for packaging and shipment to Veteran population and VA Medical Facilities. The Quality Assurance Specialist shall also be capable of performing all Material Handler duties.
Duties and Responsibilities:
The Quality Assurance Specialist will provide oversight of supply requisitioning, storage, issue, distribution, packing and shipping processes in a warehouse environment. Quality assurance builds a bridge between the quality standards and the final product. The QA Specialist will:
Outline the Veteran Affairs Supply Distribution Center (SDC) quality assurance policies and procedures
Assess, interpret and comply with the SDC quality assurance and regulatory standards
Implement procedures of sampling and guidelines for collection and reporting quality data
Plan, perform and oversee inspection and metrics to be applied work actions to develop performance standards; Inspect data to detect areas for improvement; Report on results of quality activities
Document quality assurance activities, such as inspections, measurements and internal audits
Analyze customer grievances and other non-compliance issues
Detect training needs, provide reports to Project Manager to ensure compliance with quality standards
Oversee risk management procedures; report new risks identified to project manager
Knowledge, Skills and Abilities Required:
Demonstrate thoroughness and analytical skills
Exhibits problem-solving and decision-making skills
Customer service competency
Ability to work in team
Outstanding verbal and written communication skills
Judgement Ability to fill out forms and address labels to include accountability reports of transactions
Ability to communicate effectively verbally and in writing in English.
Minimum Job Requirements:
Two years of experience as a Quality Assurance Specialist in a Supply Warehouse environment.
Must undergo an employee background check
Must have as a minimum a high school diploma
Must be knowledgeable of supply operations to include shipping and receiving functions.
Licensed to drive/operate Government owned sedans and pickup trucks
Are you looking for a challenging and rewarding career?
Do you have the passion to grow and succeed professionally?
As one of the fastest-growing small business Department of Defense (DoD) contractors, we offer career opportunities across the nation and seek talented individuals who have the drive and enthusiasm to continually challenge themselves in a collaborative and diverse environment that contributes to the mission success that serves our nation’s interests. Explore our Career Center to learn more about the great benefits of joining our team.
Established in 1995, HCI is a privately-owned company with a focus on delivering quality staffing and technology solutions. Our employees’ commitment to “making it happen” , has established HCI as one of the top small business DOD contractors.
The company’s management team has over 100 years of business experience providing services to the Federal Government. HCI is headquartered in Fairfax, Virginia.
Presently, we have professionals employed across the United States and around the world providing professional services to the Federal Government. HCI is a Small Disadvantaged Business (SDB), Veteran-Owned Small Business (VOSB), and a Service-Disabled Veteran-Owned Small Business (SDVOSB).