Aug 14, 2020

Head of Workforce and Organizational Transformation - Global Technology

  • TransUnion
  • Chicago, IL, USA
Accounting Customer Service Finance Information Technology (IT) Management Program Management Sales

Job Description

What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we're not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.\n\nHigh leadership EQ; self-aware, self-regulator, strong relationship builder, data-driven, results-oriented, confident yet humble.\nAbility to function and shift rapidly between strategic and tactical when bringing perspective to C-suite leaders, while displaying a roll-up-your-sleeves mentality across the entire organization.\nHighly effective communicator - strong interpersonal, written and oral communication skills.\nStrong track-record in driving a fast-paced, results-oriented, industry leading company culture.\nCapability to navigate through new environments to recognize key cultural signals, and adapt behaviors and ideas that can succeed in that culture. \nGlobal mindset, including a keen understanding and respect of international cultures and management styles, while adapting to local requirements.\nStrength in process optimization, organizational strategy & design, and talent management.\nCapability to enter new environments, obtain quick wins to establish credibility, and then determine breakthrough activity to take a company to the next level..\nMinimum Education level Bachelor Degree or above\nMinimum Years of Experience 10+\nWe'd Love to See: \nPrevious experience leading large projects or transformation initiatives in a large, matrixed environment\nA proactive and highly strategic approach to problem-solving coupled with outstanding problem-solving skills.\nPrevious experience in a consulting capacity would be advantageous.

Impact You'll Make:

Technology Modernization Strategy. Our strategy is more than Cloud; this is a shift on how we deliver business value. We want to evolve the way we work, and the significant change management. We need this leader to drive people-related in coaching and influencing skills, and offer thought-leadership regarding organizational related strategy & execution. This strategy will ensure we are secure, reliable and performant in a hybrid cloud future.

Strategic change management and communication strategy development. The leader is expected to develop and articulate a clear and compelling communication and change management vision, strategy, and roadmap that directly supports the company's overall enterprise technology strategy and business priorities. Develop a set of actionable and targeted change management plans, communication plans, coaching plans, training plans and resistance management plans as needed to accomplish goals and help drive adoption. Provide follow up assessments to analyze accomplishments and identify areas of improvement throughout the transformation.

Messaging and materials. Develop compelling communication messaging and materials for the overall organization to understand, prepare, and achieve successful outcomes. Use modern, multi-media channels to maximize employee engagement and two-way communication to shape messaging and maximize engagement. Ensure the messaging is aligned and consistent across internal and external stakeholder groups, including TU's marketing and public relations channels.

Business/functional partnership. Partner with key BU/Functions/Region leaders to understand, influence and shape initiatives. Actively participate on program leadership teams and forums. Partner with leaders to execute and shape communications and change programs.
  • Creates change leaders; involves key influencers in the design and implementation of the change initiative.
  • Identifies changes consistent with the strategy but radical in implementation, and gains buy-in with individual, customized influence efforts.
  • Adapts change plans/influences strategies to the political realities and constraints of the organization, targeting the most influential people regardless of formal role, and engaging people in a reasoned way.
  • Establishes processes or practices to encourage, reinforce innovation, and change thinking.
  • Enables higher performance by constantly improving approaches based on calculated risks and benefits.
  • Benchmarks own performance against industry best practices.
  • Proactively seeks to improve processes and implement best-in-class solutions, raising quality and productivity in a calculated way.
  • Identifies new processes and/or systems to improve productivity and/or make the business more efficient.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

TransUnion's Internal Job Title:
Sr Advisor, HR Business Partners

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